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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407558 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278955 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178571 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
1. App continually crashes after login 2. After numerous reinstalls (partially to fix the cache bug), now I have no playlists on my phone except Starred, Local, and Inbox. Both Inbox and Starred contain the files they should, but none of the playlist...
1. App continually crashes after login 2. After numerous reinstalls (partially to fix the cache bug), now I have no playlists on my phone except Starred, Local, and Inbox. Both Inbox and Starred co...
Not applicable
497 Views
2 replies
0 likes
For a long time now, the spotify app on my iphone (4s but it was doing this before I upgrade on my old 4 as well) has been doing the most annoying thing. When I open the app, it resets my playlists to a previous state - its always the same one: it li...
For a long time now, the spotify app on my iphone (4s but it was doing this before I upgrade on my old 4 as well) has been doing the most annoying thing. When I open the app, it resets my pl...
Casual Listener
899 Views
2 replies
1 likes
I have Spotify installed on my Macbook Air. I have Sonos installed on my Ipad, with Spotify setup within the Sonos app. That all works fine. Now I want to set up Spotify on 2 further Ipads (used by my kids) so they can downland their music and listen...
I have Spotify installed on my Macbook Air. I have Sonos installed on my Ipad, with Spotify setup within the Sonos app. That all works fine. Now I want to set up Spotify on 2 f...
Spotify Legend
693 Views
5 replies
0 likes
Spotify won't sync local files to my iPhone 4. For example, let's say I had some mixtapes I downloaded to my laptop. I had a playlist (local files) I used to be able to listen to from my iPhone. Now with the new update, all the songs are greyed out a...
Spotify won't sync local files to my iPhone 4. For example, let's say I had some mixtapes I downloaded to my laptop. I had a playlist (local files) I used to be able to listen to from my iPhone. Now ...
Casual Listener
1034 Views
1 replies
0 likes
I'm running Spotify Premium on PC and iPhone 5. I've liked a lot more than 3 songs while listening to various radio stations, but my "Liked from Radio" playlist is only showing three songs that I've liked. Seems like there's something wrong with this...
I'm running Spotify Premium on PC and iPhone 5. I've liked a lot more than 3 songs while listening to various radio stations, but my "Liked from Radio" playlist is only showing three songs that I've ...
239 Views
0 replies
0 likes
The Spotify app on the iPad will not scrobble to Last.fm. I've reentered my Last.fm username and password a couple times, but it still won't work. I'm not having any problems scrobbling from the iPhone app, same version. The desktop app also scrobble...
The Spotify app on the iPad will not scrobble to Last.fm. I've reentered my Last.fm username and password a couple times, but it still won't work. I'm not having any problems scrobbling fr...
739 Views
0 replies
0 likes
Help - I used to be able to stream music to my iPad (version 1, now left at home and hooked up to my sound system) with a Spotify Unlimited Subscription, but now I get an error message saying I need a Premium Subscription. I checked the forums and fo...
Help - I used to be able to stream music to my iPad (version 1, now left at home and hooked up to my sound system) with a Spotify Unlimited Subscription, but now I get an error message saying I need ...
Community Legend
1059 Views
3 replies
0 likes
Hello. After the latest iPhone update all of my Playlist Folders (arranged by artists' names)a were moved inside of other Playlist Folders. The only recurring theme is the folders housing folders beneath them (alphabetically) are folders I deleted at...
Hello. After the latest iPhone update all of my Playlist Folders (arranged by artists' names)a were moved inside of other Playlist Folders. The only recurring theme is the folders housing folde...
Regular
1631 Views
13 replies
4 likes
Hello I have suddenly begun to have issues with sound via airplay. So far i have been able to stream music from my iphone4, ipad 3 wifi and ipad 3 wifi+3g to my new apple tv without any problem. But today all three devices has stopped. I can stream v...
Hello I have suddenly begun to have issues with sound via airplay. So far i have been able to stream music from my iphone4, ipad 3 wifi and ipad 3 wifi+3g to my new apple tv without any pr...
398 Views
0 replies
0 likes
I've noticed my Spotify cache keeps filling up and eating my memory, even when I don't download songs. For the last 3 months I've been streaming songs and now my app is continuing to use more and more memory. The only way to fix this is to delete the...
I've noticed my Spotify cache keeps filling up and eating my memory, even when I don't download songs. For the last 3 months I've been streaming songs and now my app is continuing to use more and mor...
399 Views
0 replies
0 likes
I have Spoitfy premium on my phone- I can make playlists and add songs in like usual, but for some reason it will not make songs available offline. I have unlimited date on my phone and tried syncing over two different high speed networks? It still w...
I have Spoitfy premium on my phone- I can make playlists and add songs in like usual, but for some reason it will not make songs available offline. I have unlimited date on my phone and tried synci...
318 Views
0 replies
0 likes
Hi, I am using Spotify Premium since 1 year, on PC, Mac, iPhone and iPad. I have tried some months back SpotOn on my iPhone, but I dont have the application anymore since 3 months. Yesterday, on iPhone and Ipad, 13 of my playlists have been missing a...
Hi, I am using Spotify Premium since 1 year, on PC, Mac, iPhone and iPad. I have tried some months back SpotOn on my iPhone, but I dont have the application anymore since 3 months.  ...
Newbie
2765 Views
24 replies
4 likes
when i type in any artist and browse their albums, the albums that are displayed are all edited. I know i can go back to the search, type in the album i want and find the explicit version, but it is a really big pain, is there a better way? is there ...
when i type in any artist and browse their albums, the albums that are displayed are all edited. I know i can go back to the search, type in the album i want and find the explicit version, but it is ...
Not applicable
556 Views
2 replies
0 likes
My iPhone 4 won't make my Offline mode playlist load to offline, the grey arrow is there, but no loading is made. I have plugged the phone to my computer, thinking I need a better internet connection, but just wont make the music offline. What to do?
My iPhone 4 won't make my Offline mode playlist load to offline, the grey arrow is there, but no loading is made. I have plugged the phone to my computer, thinking I need a better internet connection...
245 Views
0 replies
0 likes
My friend shared his play list to me - I listen to it via my iPhone, Windows 7, and OSX. If I add a song via my phone - it shows up as being added by him - I'm logged in as me, on my phone, and this happens when I add over wifi or cellular connection...
My friend shared his play list to me - I listen to it via my iPhone, Windows 7, and OSX. If I add a song via my phone - it shows up as being added by him - I'm logged in as me, on my phone...
224 Views
0 replies
0 likes
Good morning, since three weeks, I can not use Spotify premium mobile (GSM 3G/LTE) on my iPhone 5. When I start Spotify, I am offline and the message appears "connecting ....". I can wait and wait, nothing happens. In WLAN mode it works fine. I have ...
Good morning, since three weeks, I can not use Spotify premium mobile (GSM 3G/LTE) on my iPhone 5. When I start Spotify, I am offline and the message appears "connecting ....". I can wait ...
239 Views
0 replies
0 likes
Hi, There is a playlist folder on both my iPhone and my iPod Touch that contains several levels of other folders but no songs. Nor does it appear on my iMac. I can't delete it. Everytime I try the app crashes. I have tried logging out and back in and...
Hi, There is a playlist folder on both my iPhone and my iPod Touch that contains several levels of other folders but no songs. Nor does it appear on my iMac. I can't delete it. Everytime I...
393 Views
0 replies
0 likes
I tried to play the radio and my playlist and it skips every ten seconds of a song
I tried to play the radio and my playlist and it skips every ten seconds of a song
646 Views
0 replies
0 likes
HiI listen to 2 hour dj sets that I have offline synced to my iPhone 4. My problem is the following:Lets say I listened for 20 minutes and then I get a phone call. After the call when spotify resumes it starts about 30 seconds into the song instead o...
Hi I listen to 2 hour dj sets that I have offline synced to my iPhone 4. My problem is the following: Lets say I listened for 20 minutes and then I get a phone call. After the call when spotify r...
Casual Listener
523 Views
1 replies
1 likes
I have an iphone and a premium account but on my iphone app when i click a song it says I need a premium account to play the tune .do i have to sync my iphone to my mac first before it will play
I have an iphone and a premium account but on my iphone app when i click a song it says I need a premium account to play the tune .do i have to sync my iphone to my mac first before it will play
228 Views
0 replies
0 likes
