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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137321 Views
  • 503 replies
  • 108 likes
  • 137321 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96109 Views
  • 19 replies
  • 38 likes
  • 96109 Views
  • 19 replies
  • 38 likes

My phone won't activate my account

So I switched to an iPhone 4 downloaded all my apps from iCloud and every other app word just fine. Every times I try to listen to my playlist it sends me to the radio and says its for premium users only so I checked my account and it says I am a pre...

  • Visitor
  • So I switched to an iPhone 4 downloaded all my apps from iCloud and every other app word just fine. Every times I try to listen to my playlist it sends me to the radio and says its for premium users ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Problems with Spotify on car system since iOS6 upgrade

Ever since upgrading to iOS6 on my iPhone, I am not able to use Spotify at all. I have tried connecting the USB and then hitting "play" on Spotify, but there's nothing; it only allows me to play music from iTunes. Hope someone can help!

  • Casual Listener
  • Ever since upgrading to iOS6 on my iPhone, I am not able to use Spotify at all. I have tried connecting the USB and then hitting "play" on Spotify, but there's nothing; it only allows me to play musi...
  • ThePantman
  • Casual Listener
  • 477 Views
  • 3 replies
  • 1 likes
  • 477 Views
  • 3 replies
  • 1 likes

When am I "syncing" and when am I "streaming"?

I have a playlist that I have downloaded so i can take offline, but I also use it when I'm at home with an internet connection. I have the sound quality under settings set to Extreme for streaming and Normal when I'm syncing. I'm fine with the qualit...

  • Newbie
  • I have a playlist that I have downloaded so i can take offline, but I also use it when I'm at home with an internet connection. I have the sound quality under settings set to Extreme for streaming an...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

no playlist

after the latest update all my playlists are gone from my iphone, although the playlists are still on my computer app. If i connect to my pc en say to synchronize some playlist with my iphone, the synchronization starts, but no play list appear. What...

  • Casual Listener
  • after the latest update all my playlists are gone from my iphone, although the playlists are still on my computer app. If i connect to my pc en say to synchronize some playlist with my iphone, the ...
  • _kkatie
  • Casual Listener
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

Albums missing on iPhone

I just upgraded to Spotify Premium after purchasing an iPhone 4s. All seemed to be going well until I made the unhappy discovery that many of my "starred" albums are readily available when using my laptop but can not be found using the search functio...

  • Casual Listener
  • I just upgraded to Spotify Premium after purchasing an iPhone 4s. All seemed to be going well until I made the unhappy discovery that many of my "starred" albums are readily available when using my l...
  • unclebunk
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

No Radio, No Library

The desktop client is pretty good. I use it instead of itunes now. And the iphone client is pretty good if you spend lots of time on the desktop client. Which I don't. How come there's no kind of library support on the iPhone? Playlists are great and...

  • Casual Listener
  • The desktop client is pretty good. I use it instead of itunes now. And the iphone client is pretty good if you spend lots of time on the desktop client. Which I don't.   How come there's no ...
  • ThadArmitage
  • Casual Listener
  • 490 Views
  • 2 replies
  • 1 likes
  • 490 Views
  • 2 replies
  • 1 likes

Solved!! Ipad update now causes itunes playlists to instantly crash spotify when I try to play them

I upgraded to Spotify Premium so that I could use Spotify on my ipad. This worked really well & I could even play my itunes playlists which were on my windows desktop. These playlists also contained tracks that weren't on spotify & just on my local h...

  • Regular
  • I upgraded to Spotify Premium so that I could use Spotify on my ipad. This worked really well & I could even play my itunes playlists which were on my windows desktop. These playlists also contai...
  • RockinRoyston
  • Regular
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! New Premium Member

Hi! I just signed up for Spotify Premium. My understanding is that we can play any tracks freely from the Spotify library on the iPhone. But, when I look up an artist and click one of their songs, I get "Only Premium users can stream on demand," and ...

  • Casual Listener
  • Hi!   I just signed up for Spotify Premium. My understanding is that we can play any tracks freely from the Spotify library on the iPhone. But, when I look up an artist and click one of thei...
  • Yuppitsthatkid
  • Music Fan
  • 581 Views
  • 3 replies
  • 0 likes
  • 581 Views
  • 3 replies
  • 0 likes

HELP!!!!! iPhone 4 no premium!?

I just bought the premium for my iPhone 4 aaaand it still says I'm a free member f$&@ that. I spent hard earned money on this, and I'm not going to let it go to waste. I'd like to get this resolved ASAP! I'm not to happy with this so called junk....

  • Music Fan
  • I just bought the premium for my iPhone 4 aaaand it still says I'm a free member f$&@ that. I spent hard earned money on this, and I'm not going to let it go to waste. I'd like to get this resolv...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

iPad does not stream music

Hi there, I have a 4th Generation iPad and have Premium subscription of Spotify. I am having this strange behaviour where Spotify does not stream any music unless the song is in offline mode. You press play and the app just does not do any thing. Som...

  • Newbie
  • Hi there,   I have a 4th Generation iPad and have Premium subscription of Spotify.    I am having this strange behaviour where Spotify does not stream any music unless the song...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Spotify stops playing randomly connected to car stereo using USB cable

iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please

  • Casual Listener
  • iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please
  • 1385 Views
  • 0 replies
  • 0 likes
  • 1385 Views
  • 0 replies
  • 0 likes

Playlists have disappeared after updating iOS app

I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?

  • Newbie
  • I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?
  • wesleymaur
  • Music Fan
  • 999 Views
  • 6 replies
  • 0 likes
  • 999 Views
  • 6 replies
  • 0 likes

Solved!! Two steps back....

Why in heaven's sake, you have removed the ability to sort songs in playlists?

  • Gig Goer
  • Why in heaven's sake, you have removed the ability to sort songs in playlists?
  • MattSuda
  • Spotify Star
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Solved!! Playlists Invisible After Update to 0.5.8

After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myself are gone and I can't get them to show back up.

  • Casual Listener
  • After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myse...
  • Peter_Piper
  • Regular
  • 1220 Views
  • 11 replies
  • 0 likes
  • 1220 Views
  • 11 replies
  • 0 likes

No playlists on iOS devices after the last update

My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?

  • Casual Listener
  • My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?
  • hanseriksson
  • Casual Listener
  • 352 Views
  • 2 replies
  • 0 likes
  • 352 Views
  • 2 replies
  • 0 likes

Solved!! The app crashes when I hit the "Playlists" button.

Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken? No. Approximately how many playlists do you have? 30. My mobile Spotify version 0.5.8.73. My ...

  • Casual Listener
  • Description The app crashes when I hit the "Playlists" button.   My iPad/iPhone model iPhone4.   Device’s Operating System iOS 6.0.1.   Is your device jailbroken...
  • Richard
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

can't play local files on my Iphone 5

got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I have reinstalled the app, gone thru every setting I c...

  • Newbie
  • got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I ha...
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Playlist folders sync - still not working

The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. And it is not possible to delete it. I have reinsta...

  • Regular
  • The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. ...
  • IdarSambu
  • Regular
  • 273 Views
  • 1 replies
  • 1 likes
  • 273 Views
  • 1 replies
  • 1 likes

Playlists synchronization problems after a restoration

Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably duplicated offline playlists instead of synchronizing. Somebody ...

  • Newbie
  • Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

New update won't scrobble

Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when I go back to online mode. It never happened until ...

  • Roadie
  • Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when...
  • 1247626212
  • Newbie
  • 1072 Views
  • 4 replies
  • 0 likes
  • 1072 Views
  • 4 replies
  • 0 likes