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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247853 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133076 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3440 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310446 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134096 Views

19 replies

38 likes

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Creating Playlist Folders now Crashes my Iphone & Ipad App 0.5.9

Good Evening, Just figured you could create spotify folders on the computer which does a great job trying to organize all of my playlists. However, when I close the program and try and load up Spotify on my Iphone or Ipad it crashes the app. I have u...

Casual Listener

Good Evening,   Just figured you could create spotify folders on the computer which does a great job trying to organize all of my playlists.  However, when I close the program and try a...

yoshiville

Casual Listener

540 Views

1 replies

0 likes

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Solved!! signed up for Spotify Premium today and the iOS App doesn't recognize I have a premium account

Hi I signed up for Spotify Premium today and iOS App doesn't recognize I have a premium account. On my desktop I have access to Spotify Premium, but apparently not on my iPhone. I tried logging back out and signing back in on my iPhone to no avail. H...

Casual Listener

Hi I signed up for Spotify Premium today and iOS App doesn't recognize I have a premium account. On my desktop I have access to Spotify Premium, but apparently not on my iPhone. I tried logging back ...

liizisa

Casual Listener

1427 Views

4 replies

0 likes

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Updated mobile app, no longer Premium user

I have been a Spotify Premium user for over five or six months and have never had this problem until a recent update to the mobile application. The problem is that although I am a paid premium user, when I try to use the latest version of Spotify on ...

Newbie

I have been a Spotify Premium user for over five or six months and have never had this problem until a recent update to the mobile application.    The problem is that although I am a pa...

Peter__

Community Legend

349 Views

1 replies

0 likes

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Need help syncing local files onto iPod Touch 4th gen.

Can someone please walk me through how to do this?It says to "mark the playlist for offline syncing" but I don't see where to do that.

Newbie

Can someone please walk me through how to do this? It says to "mark the playlist for offline syncing" but I don't see where to do that.

Peter__

Community Legend

714 Views

1 replies

0 likes

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  • 1 replies
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spotify premium on iphone 4

Hello i got spotify premium just got my free 30 days, but the problem is that my phone keeps saying that my spotify premium trial has ended even i got it couple days ago, any ideas?

Casual Listener

Hello i got spotify premium just got my free 30 days, but the problem is that my phone keeps saying that my spotify premium trial has ended even i got it couple days ago, any ideas?

Peter__

Community Legend

1164 Views

3 replies

0 likes

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Can't sync my playlist (iPhone 4S with latest iOS 6)

Hello! I have problem with my Spotify. As you can see above, it refuse to sync no matter if I've done every step right, that means also rebooting Spotify and the iPhone 4S who has latest 6 iOS-update. It worked really well before iOS 6 but now I can'...

Visitor

  Hello! I have problem with my Spotify. As you can see above, it refuse to sync no matter if I've done every step right, that means also rebooting Spotify and the iPhone 4S who has latest 6 i...

Marco

Community Legend

1015 Views

4 replies

0 likes

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Premium won't work on my iPhone 5

Hi Can´t seem to get spotify to run as premium although no problems with the account. No problem running it on the computer,,,,, Please help Thanks in advance

Newbie

Hi   Can´t seem to get spotify to run as premium although no problems with the account. No problem running it on the computer,,,,, Please help   Thanks in advance

Sam

Spotify

395 Views

1 replies

0 likes

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streaming spotify music from Ipad to audiosystem using streaming adapter

Hi there, I have a Medion Musik-Streamingadapter connected to my old hifi system so I can stream music from my Ipad and Internet to my hifi system. It works fine, and I use the Ipad as a remote control. I would like to do the same for my Spotify Prem...

Newbie

Hi there, I have a Medion Musik-Streamingadapter connected to my old hifi system so I can stream music from my Ipad and Internet to my hifi system. It works fine, and I use the Ipad as a remote con...

470 Views

0 replies

0 likes

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Premium Trial Ended Early

I purchased a gift card for $10 or 1 month of premium service and activated it on 12-04-2013. I am now being told on my phone that my "Spotify Premium Trial Ended" but it has only been 16 days. However it has only stopped me from streaming to my mobi...

Newbie

I purchased a gift card for $10 or 1 month of premium service and activated it on 12-04-2013. I am now being told on my phone that my "Spotify Premium Trial Ended" but it has only been 16 days. ...

467 Views

0 replies

0 likes

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Unable to play track after track has played

I have a couple songs that they play about 25-32 seconds; then the pop up "unable to play song" appears. If I scrub to 33seconds; the song will play. Syncing to offline mode doesn't fix it either. Please advise

iOS 6
4S vzw

Thanks!

Newbie

I have a couple songs that they play about 25-32 seconds; then the pop up "unable to play song" appears. If I scrub to 33seconds; the song will play. Syncing to offline mode doesn't fix it either. P...

Peter__

Community Legend

2606 Views

3 replies

0 likes

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sync iphone without W-lan

I don't have a Wireless-Lan connection set up in my house. Stil I bought Spotify Premium primary to be able to use Spotife on my Iphone 4s my Question is: Is it possible to sync my playlists without W-Lan to hear those lists in offline mode?

Newbie

I don't have a Wireless-Lan connection set up in my house. Stil I bought Spotify Premium primary to be able to use Spotife on my Iphone 4s my Question is: Is it possible to sync my playlists withou...

Peter__

Community Legend

501 Views

1 replies

0 likes

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Spotify not delet data after delet a playlist in the cach.

Spotify not delet data after delet the offline playlist in the cach. Spotify behält daten nach löschen einer offlineplaylist im Cach hello i user a Ipad 3 & ipone 4s in german & Englisch wenn ich mir eine offline playliste erstelle mit etwa 1000 trac...

Casual Listener

Spotify not delet data after delet the offline playlist in the cach. Spotify behält daten nach löschen einer offlineplaylist im Cach   hello i user a Ipad 3 & ipone 4s   in germ...

Netwalker1987

Casual Listener

510 Views

1 replies

0 likes

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Offlinemode longer than one month?

Is it possible to play my playlists offline on my Iphone longer than one month? I'm going on vacation abroad to Thailand and Burma for two months on the 24th of december. I have Spotify Premium. /Mats

Newbie

Is it possible to play my playlists offline on my Iphone longer than one month? I'm going on vacation abroad to Thailand and Burma for two months on the 24th of december. I have Spotify Premium. ...

Peter__

Community Legend

412 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playback stops after one song

I've been using the iPhone app for some time now, and has been working fine. Up until the update before the iPad update. Once I updated, I could only play a song in any playlist before it would break. It would go to the next song that was queued up (...

Music Fan

I've been using the iPhone app for some time now, and has been working fine.  Up until the update before the iPad update.  Once I updated, I could only play a song in any playlist before it...

vampyrvet

Newbie

2175 Views

3 replies

0 likes

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App crashes ALL THE TIME while online

Hello all. I'm having trouble using the iphone app because every time I log on, it freezes, then crashes. If I'm fast I can switch to offline mode in settings and then scroll around for a while, but as soon as I go online the system freezes again. I'...

Casual Listener

Hello all.   I'm having trouble using the iphone app because every time I log on, it freezes, then crashes. If I'm fast I can switch to offline mode in settings and then scroll around for a wh...

HOP

Newbie

1518 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Renewed my spotify after it expired, no longer works now.

I renewed my Spotify account this morning after it expired, now it's saying on my iPhone that I am not a premium member when I am one. I'm very frustrated about this and would like this issue to please be resolved. Thank you.

Casual Listener

I renewed my Spotify account this morning after it expired, now it's saying on my iPhone that I am not a premium member when I am one. I'm very frustrated about this and would like this issue to plea...

Peter__

Community Legend

849 Views

4 replies

0 likes

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  • 4 replies
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Help with putting Spotify music on Ipod Video

I'm loving Spotify on my phone but I need more space for my music so I connected my very old Ipod Video in the computer and Spotify said I needed to get registered or whatever to Itunes. I downloaded Itunes and synced (also manually erased everything...

Casual Listener

I'm loving Spotify on my phone but I need more space for my music so I connected my very old Ipod Video in the computer and Spotify said I needed to get registered or whatever to Itunes. I downloaded...

Peter__

Community Legend

2168 Views

3 replies

0 likes

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Repeat one track fonction - ios Iphone 4S

When can we enjoy the "repeat one track function" on spotify app (iPhone 4S - ios 6.1) I left Deezer Premium to test and this is the only thing missing !!!

Newbie

When can we enjoy the "repeat one track function" on spotify app (iPhone 4S - ios 6.1) I left Deezer Premium to test and this is the only thing missing !!!

Peter__

Community Legend

685 Views

1 replies

0 likes

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  • 1 replies
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Solved!! ipod touch and spotify unlimited question

I want to buy an ipod touch and use spotify unlimited on it via wireless connection to my virgin box. Can I do this without having to upgrade to premium? Many thanks

Newbie

I want to buy an ipod touch and use spotify unlimited on it  via wireless connection to my virgin box. Can I do this without having to upgrade to premium? Many thanks

David

Spotify Legend

1455 Views

3 replies

0 likes

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  • 3 replies
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Offline playlists get deleted once I've gone 'offline'

Hey Ill sync a playlist to listen to offline. It'll stay for a day then when I go back to spotify it's disappeared and I have to sync it again. It'll reappear if I'm online it just seems to un sync if I go offline again. Incredibly annoying! Anyone e...

Newbie

Hey Ill sync a playlist to listen to offline. It'll stay for a day then when I go back to spotify it's disappeared and I have to sync it again. It'll reappear if I'm online it just seems to un sy...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes