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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32315 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96305 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294258 Views

60 replies

15 likes

  • 294258 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124017 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Collaborative playlist: Incorrect user in "Added by" field

Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend. Did a test yesterday, I added a song, that appeared as correct,...

Regular

Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend.  &nbs...

ChiToATX

Casual Listener

1256 Views

5 replies

1 likes

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  • 5 replies
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Solved!! Update for iPhone 5?

Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space? Currently I still feel like I'm using my 4s Scott

Casual Listener

Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space?   Currently I still feel ...

Richard

Community Legend

20245 Views

77 replies

6 likes

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  • 77 replies
  • 6 likes

tracks on iPhone cut all the time

I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. iOS version: iOS 6.01 (latest stable) Spotify: up to da...

Casual Listener

I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. ...

Gael

Casual Listener

434 Views

1 replies

0 likes

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  • 1 replies
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Bug? Maybe?

Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork. I will re-download the app from the app store. I will sign in and it'll work. as soon as I make a new playlist and try...

Newbie

Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork.   I will re-download the app from the app store. I will si...

379 Views

0 replies

0 likes

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Solved!! Local files won't sync on Iphone 5

Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? Any solutions?

Casual Listener

Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? An...

ssalichristina

Regular

3354 Views

4 replies

0 likes

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OFFLINE PLAYLIST IS NOT DOWNLOADING - TRIED EVERYTHING!!

I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded. My iPhone and Mac are one the same Wifi network and the Spotify app i...

Regular

I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded.   My iPho...

ssalichristina

Regular

1101 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Spotify on iPhone keeps playing even though I paused it!

I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button icon in the corner is there and it manages to drain...

Newbie

I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button ...

Lascurettes

Regular

932 Views

2 replies

0 likes

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Rock Radio Station hangs

Hey Spotify! I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really that complicated to figure out? (ha ha) ...But, really, not funny. DaveK

Casual Listener

    Hey Spotify!   I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really...

EastCoastOps

Newbie

951 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Need Help- Error 412 after re-installing

Hi- I recently decided to deactivate my facebook account temporarily. Since then I have had no luck logging on to spotify. I am a premium user, and love spotify, and use it all the time. I tried re-activating my facebook account, but still have had n...

Casual Listener

Hi- I recently decided to deactivate my facebook account temporarily.  Since then I have had no luck logging on to spotify.  I am a premium user, and love spotify, and use it all the time. ...

Peter__

Community Legend

1417 Views

3 replies

0 likes

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Solved!! Iphone - Skip Track with Volume Buttons - any Chance to get this working?

Hey! Is there any chance to this done? I want to skip tracks in locked or unlocked iphone with the volume buttons (or any other hardware button) Is this possible at any way??

Newbie

Hey! Is there any chance to this done? I want to skip tracks in locked or unlocked iphone with the volume buttons (or any other hardware button) Is this possible at any way??

tomjol

Music Fan

6358 Views

1 replies

2 likes

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  • 1 replies
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play queue

Music that I have selected to play in a queue on my imac is not available to play on my iphone, is there any chance of getting such a feature up and running for those of us who move from one device to another and want to continue our listening experi...

Music Fan

Music that I have selected to play in a queue on my imac is not available to play on my iphone, is there any chance of getting such a feature up and running for those of us who move from one device t...

Peter__

Community Legend

485 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotifyin landscape mode!

  Hi there!   When will spotify be available in landscape mode?  

Newbie

  Hi there!   When will spotify be available in landscape mode?  

357 Views

0 replies

3 likes

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iPad 2 crash upon opening (running iOS 6.0.1)

When I open the app, it starts loading for 1-2 seconds, then crashes. Turned the iPad off and on again, still happening. Could try uninstalling and reinstalling if that'd help.

Newbie

When I open the app, it starts loading for 1-2 seconds, then crashes.  Turned the iPad off and on again, still happening.  Could try uninstalling and reinstalling if that'd help.

Peter__

Community Legend

419 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Premium member but not able to search music on iphone

I am a premium member, pay monthly, and not able to get all my music from computer to phone and not able to search and play music from phone. I have the iphone 4....

Newbie

I am a premium member, pay monthly, and not able to get all my music from computer to phone and not able to search and play music from phone. I have the iphone 4....

meahtenoha

Spotify

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Premium service

I paid for premium service, was charged and still am not able to access my playlists. It thinks that I am still using free service. What do I do?

Newbie

I paid for premium service, was charged and still am not able to access my playlists. It thinks that I am still using free service. What do I do?

David

Spotify Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Distorted/Poor Audio from iphone 4

All the tracks I have started playing back from my iphone 4 are of poor/distorted quality, whether via bluetooth in car or through hard wired cable. Music sounds fine from my itunes playlists. Any thoughts how to fix this? Anyone else had same issue?

Regular

All the tracks I have started playing back from my iphone 4 are of poor/distorted quality, whether via bluetooth in car or through hard wired cable.  Music sounds fine from my itunes playlists.&...

Rana89

Casual Listener

1644 Views

3 replies

0 likes

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  • 3 replies
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Problem downloading playlists (iPod touch)

Hi, I've been having a problem with downloading songs. I just added three albums onto my spotify list but they won't download. I can play them online, but they just won't download them onto my iPod and my memory isn't even full yet. when I looked up ...

Casual Listener

Hi,   I've been having a problem with downloading songs. I just added three albums onto my spotify list but they won't download. I can play them online, but they just won't download them ont...

342 Views

0 replies

0 likes

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Premium account not recognized on iPhone 5

I signed up for the free 48 hour premium trial which I was using through the Spotify app on my iPhone 5. After the trial ended, I upgraded and paid for a Premium account. Now, when I try to stream through the app, I recieve the message that "Only Pre...

Casual Listener

I signed up for the free 48 hour premium trial which I was using through the Spotify app on my iPhone 5. After the trial ended, I upgraded and paid for a Premium account. Now, when I try to stream th...

Marco

Community Legend

476 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Multiple issues on Iphone 4

1. App continually crashes after login 2. After numerous reinstalls (partially to fix the cache bug), now I have no playlists on my phone except Starred, Local, and Inbox. Both Inbox and Starred contain the files they should, but none of the playlist...

Visitor

1. App continually crashes after login 2. After numerous reinstalls (partially to fix the cache bug), now I have no playlists on my phone except Starred, Local, and Inbox. Both Inbox and Starred co...

user-removed

Not applicable

528 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

App keeps resetting my playlists

For a long time now, the spotify app on my iphone (4s but it was doing this before I upgrade on my old 4 as well) has been doing the most annoying thing. When I open the app, it resets my playlists to a previous state - its always the same one: it li...

Casual Listener

  For a long time now, the spotify app on my iphone (4s but it was doing this before I upgrade on my old 4 as well) has been doing the most annoying thing. When I open the app, it resets my pl...

Har

Casual Listener

956 Views

2 replies

1 likes

  • 956 Views
  • 2 replies
  • 1 likes