Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38211 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103714 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432469 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299511 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Having the same/similar problem and there appears to be nothing in your FAQ to address it. My iPhone does not show up in my device list at all and my playlists don't sync. Further, depending on the direction of the wind, certain tracks suddenly becom...
Having the same/similar problem and there appears to be nothing in your FAQ to address it. My iPhone does not show up in my device list at all and my playlists don't sync. Further, depending on...
Newbie
1015 Views
4 replies
0 likes
I currently have my acct and subscription linked to Facebook..but I'm deactivating Facebook, so how can I get my stuff under a spotify acct log in?!?! Someone please help!
I currently have my acct and subscription linked to Facebook..but I'm deactivating Facebook, so how can I get my stuff under a spotify acct log in?!?! Someone please help!
Casual Listener
732 Views
6 replies
0 likes
Hi, everybody I have a 2012 Honda Civic which features the new i-MID media system. I plug my iPhone 4 into the USB and Spotify works wonderfully, displaying track info and album art on the dash like it should. Unfortunately, a few tracks down the lin...
Hi, everybody I have a 2012 Honda Civic which features the new i-MID media system. I plug my iPhone 4 into the USB and Spotify works wonderfully, displaying track info and album art on the...
Newbie
13489 Views
6 replies
0 likes
Hi! It began like 3-4 days ago when I wanted to listen to my spotify on my Iphone 4 when all of a sudden all my lists where gone except for 2 lists. I logged in on my computer and saw that al of my lists still were there. Then today when I tired to f...
Hi! It began like 3-4 days ago when I wanted to listen to my spotify on my Iphone 4 when all of a sudden all my lists where gone except for 2 lists. I logged in on my computer and saw that al of my...
379 Views
0 replies
0 likes
Hi,Recently, I tried using the commands such as play the next track on Siri (on my iPhone), but obviously it only recognises iTunes so it said that I didn't have any music playing when I did on spotify). I was wondering if there is a way to make Siri...
Hi, Recently, I tried using the commands such as play the next track on Siri (on my iPhone), but obviously it only recognises iTunes so it said that I didn't have any music playing when I did on spo...
Community Legend
4075 Views
3 replies
1 likes
My playlists will shuffle when skipped by myself or left naturally to play. Which is rather annoying. Any reason for this?
My playlists will shuffle when skipped by myself or left naturally to play. Which is rather annoying. Any reason for this?
343 Views
0 replies
0 likes
hello, i got 3500 numbers on spotify on my laptop, i have synchronised all my numbers with my iphone 5 but there are only 2764 numbers on (i got spotify premium) in spotify on mu computer are the numbers that are not on my iphone in grey. what can i ...
hello, i got 3500 numbers on spotify on my laptop, i have synchronised all my numbers with my iphone 5 but there are only 2764 numbers on (i got spotify premium) in spotify on m...
197 Views
0 replies
0 likes
There's no excuse why memory shouldn't free up when disabling offline availability...Goodbye spotify....hello 9GB of iphone memory.
There's no excuse why memory shouldn't free up when disabling offline availability...Goodbye spotify....hello 9GB of iphone memory.
289 Views
0 replies
0 likes
My iPhone notify's me whenever "Steve Schmidt" adds a track to the playlist "Maximal House Music". But I do not subscribe to that playlist, or ever heard about it before. Is there any way I can stop this notification-madness? The real problem is that...
My iPhone notify's me whenever "Steve Schmidt" adds a track to the playlist "Maximal House Music". But I do not subscribe to that playlist, or ever heard about it before. Is there any way I can stop ...
Spotify
356 Views
1 replies
0 likes
the symbol disappears after loading the spotify app
the symbol disappears after loading the spotify app
336 Views
0 replies
0 likes
Can anybody help me...I have an iPhone3 which I mainly use as an iPod as I do not have cell coverage at home and my internet is not wifi; my laptop is plugged into the outlet in the wall, old school I know! I want to transfer songs from Spotify to my...
Can anybody help me...I have an iPhone3 which I mainly use as an iPod as I do not have cell coverage at home and my internet is not wifi; my laptop is plugged into the outlet in the wall, old school ...
Community Legend
486 Views
1 replies
0 likes
Hi there, I'm using Spotify for a while now with the Mac and several iOS devices. Generally it would be great to have some sort of folder structure for the various playlists. I'm loosing track of my playlists more and more. Secondly an easy accessibl...
Hi there, I'm using Spotify for a while now with the Mac and several iOS devices. Generally it would be great to have some sort of folder structure for the various playlists. I'...
Spotify Legend
958 Views
1 replies
0 likes
Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend. Did a test yesterday, I added a song, that appeared as correct,...
Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend. &nbs...
Casual Listener
1311 Views
5 replies
1 likes
Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space? Currently I still feel like I'm using my 4s Scott
Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space? Currently I still feel ...
Community Legend
20704 Views
77 replies
6 likes
I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. iOS version: iOS 6.01 (latest stable) Spotify: up to da...
I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. ...
Casual Listener
444 Views
1 replies
0 likes
Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork. I will re-download the app from the app store. I will sign in and it'll work. as soon as I make a new playlist and try...
Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork. I will re-download the app from the app store. I will si...
389 Views
0 replies
0 likes
Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? Any solutions?
Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? An...
Regular
3384 Views
4 replies
0 likes
I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded. My iPhone and Mac are one the same Wifi network and the Spotify app i...
I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded. My iPho...
Regular
1127 Views
2 replies
2 likes
I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button icon in the corner is there and it manages to drain...
I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button ...
Regular
952 Views
2 replies
0 likes
Hey Spotify! I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really that complicated to figure out? (ha ha) ...But, really, not funny. DaveK
Hey Spotify! I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really...
Newbie
958 Views
2 replies
0 likes
