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signed up for Spotify Premium today and the iOS App doesn't recognize I have a premium account

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signed up for Spotify Premium today and the iOS App doesn't recognize I have a premium account

Hi I signed up for Spotify Premium today and iOS App doesn't recognize I have a premium account. On my desktop I have access to Spotify Premium, but apparently not on my iPhone. I tried logging back out and signing back in on my iPhone to no avail. How do I solve this?

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Please try this:

 

1. In the Spotify iPhone app go into the settings and click on sign out

2. Close out of the app

3. Turn off your iPhone

4. Now turn on your iPhone

5. Start up the Spotify iPhone app and re-login

 

 

Sometimes it can take a while for the app to figure out that you have signed up for premium.

 

Let me know if this still doesn't help. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies
Marked as solution

Please try this:

 

1. In the Spotify iPhone app go into the settings and click on sign out

2. Close out of the app

3. Turn off your iPhone

4. Now turn on your iPhone

5. Start up the Spotify iPhone app and re-login

 

 

Sometimes it can take a while for the app to figure out that you have signed up for premium.

 

Let me know if this still doesn't help. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Everything's good now w the app. Thanks.

You're welcome! 😃

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I had the same problem. Which is now SOLVED! Thank you! Mattjs really RULES!

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