Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233180 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114734 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443505 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304104 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all my playlists were gone and it started me back with not...
I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all...
Newbie
763 Views
2 replies
0 likes
Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for some reason, none of it will sync. Anyone know how ...
Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for ...
371 Views
0 replies
0 likes
I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?
I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?
Spotify
515 Views
1 replies
0 likes
Hi, so I am currently encountering too issues. Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are on the same wifi and they're both switched so that the green...
Hi, so I am currently encountering too issues. Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are o...
827 Views
0 replies
0 likes
I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! Any help would be appreciated.
I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! ...
Casual Listener
46748 Views
5 replies
0 likes
Please address this issue.I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confirm by return and leave this topic "Open" until it is in fact res...
Please address this issue. I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confir...
Spotify Legend
645 Views
1 replies
0 likes
Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback, but not at all close to the same location Configuration iPhone5 iO...
Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback...
Spotify Legend
1437 Views
4 replies
0 likes
stop playing feature on timer on iphone with iOS 6 doesnt work with Spotify, yet it works with pandora...... Sure would be nice if it did. Just saying.
stop playing feature on timer on iphone with iOS 6 doesnt work with Spotify, yet it works with pandora...... Sure would be nice if it did. Just saying.
541 Views
0 replies
1 likes
ello! If I have all my mp3 on my computer, make a playlist of them in spotify, could I then log in on my Spotify on my iPad and then play the songs without having to have the mp3's on the iPad or choose "Play offline"? Like, can Spotify on my iPad tr...
ello! If I have all my mp3 on my computer, make a playlist of them in spotify, could I then log in on my Spotify on my iPad and then play the songs without having to have the mp3's on the iPad or c...
700 Views
0 replies
0 likes
Can someone here enlighten me on the state of the iPhone app development for Spotify? Here's why: I recently switched back to the iPhone from a year stint to Android. I absolutely loved Spotify on Android after the last major update. The iPhone app l...
Can someone here enlighten me on the state of the iPhone app development for Spotify? Here's why: I recently switched back to the iPhone from a year stint to Android. I absolutely loved Sp...
Casual Listener
871 Views
2 replies
1 likes
I'd like to exchange my spotify premium acc to lite one . The reason is I want to pay cheaper. Thank you.
I'd like to exchange my spotify premium acc to lite one . The reason is I want to pay cheaper. Thank you.
Community Legend
787 Views
1 replies
0 likes
Hi,I have the premium service and have noticed a significant battery drain when using Spotify as compared to my iPhone 4. Is it just me?I've optimized my phone to conserve power as much as possible already. Brightness, push/fetch, location, turned of...
Hi, I have the premium service and have noticed a significant battery drain when using Spotify as compared to my iPhone 4. Is it just me? I've optimized my phone to conserve power as much as po...
Spotify Legend
20382 Views
105 replies
3 likes
Hello, I got spotify premium for a year from my dad this christmas and it worked just fine until I got my new iphone 5. Now I can't use spotify on my phone ("Spotify Premium is required for on-demand mobile streaming. It's free to stream on desktop."...
Hello, I got spotify premium for a year from my dad this christmas and it worked just fine until I got my new iphone 5. Now I can't use spotify on my phone ("Spotify Pr...
Community Legend
775 Views
1 replies
0 likes
I've been with spotify for a few months now and even have all my friendonto start using spotify. I have this issue where I can't sync all the songs on the playlist. It would stop syncing after a few songs and have a red exclamation mark next to it. W...
I've been with spotify for a few months now and even have all my friendonto start using spotify. I have this issue where I can't sync all the songs on the playlist. It would stop syncing after a few ...
456 Views
0 replies
0 likes
So I know you can organize playlists on the desktop version, but is there any way to sort a playlist via the mobile application? It'd be nice to be able to sort playlists by alphabetical, artist, or album. Thanks!
So I know you can organize playlists on the desktop version, but is there any way to sort a playlist via the mobile application? It'd be nice to be able to sort playlists by alphabetical, artist, or ...
Community Legend
1925 Views
1 replies
2 likes
In quick play, the song name up top does not update when i want to skip to another track. the song name stays stuck on the first song i selected to play. Only the name, the next song plays just fine. Is it just me? just to clarify, this happens when ...
In quick play, the song name up top does not update when i want to skip to another track. the song name stays stuck on the first song i selected to play. Only the name, the next song plays just fine....
594 Views
0 replies
1 likes
Hey! Every month I pay for the Spotify Premium. The problem now is that the premium has stopped to work. Every time I want to play a song the text "Spotify Premium is required for on- demand mobile streaming. It's free to stream on desktop" comes up....
Hey! Every month I pay for the Spotify Premium. The problem now is that the premium has stopped to work. Every time I want to play a song the text "Spotify Premium is required for on- demand mobile...
Community Legend
743 Views
1 replies
0 likes
Hi, I just recently switched phones from an Android device to an iPhone 5. After re-syncing my offline playlists a number of tracks that played normally before are not cut off. Was this due to an error in setting up my offline playlists? Or was this ...
Hi, I just recently switched phones from an Android device to an iPhone 5. After re-syncing my offline playlists a number of tracks that played normally before are not cut off. Was this due to an...
Casual Listener
870 Views
3 replies
0 likes
Hi can you please explain to me step by step how to get a premium account on iPhone 5 app?
Hi can you please explain to me step by step how to get a premium account on iPhone 5 app?
Community Legend
430 Views
1 replies
0 likes
Thanks! Should it work rightaway? There seems to be no difference on one of my iPhones. It tries to sync but stops before the first song is completed. I'am using spotify-app 0.5.9.10, iOS 6.0.1 on an iPhone 4. Really hope you can help me out here.
Thanks! Should it work rightaway? There seems to be no difference on one of my iPhones. It tries to sync but stops before the first song is completed. I'am using spotify-app 0.5.9.10, iOS 6.0.1 on an...
Spotify
1900 Views
3 replies
0 likes
