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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233163 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114718 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2379 Views

0 replies

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304102 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129774 Views

19 replies

38 likes

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syncing 7th gen ipod nano with spotify

the subject basically explains the issue. i've bought the new ipod nano but i can't seem to figure out how to sync it with spotify (my 6th gen ipod nano works just fine though) nor to i find any information on that topic online. thank you for your he...

Casual Listener

the subject basically explains the issue. i've bought the new ipod nano but i can't seem to figure out how to sync it with spotify (my 6th gen ipod nano works just fine though) nor to i find any info...

Goodman

Spotify Legend

74837 Views

33 replies

11 likes

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playlist won't play while online with ipod 5

I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I still can't olay playlist??? Please help!!

Newbie

I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I sti...

Peter__

Community Legend

820 Views

1 replies

0 likes

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Purchased premium (not unlimited) and iPad won't recognize but iPhone will. Help?

Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but not on my iPad. I uninstalled and reinstalled spoti...

Newbie

Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but ...

436 Views

0 replies

0 likes

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Track Unavailable on Mobile WITH Premium

I recently paid for spotify for my iPhone 4S and am already furious because multiple songs that I was able to listen to FOR FREE on my laptop show as unavailable tracks on the mobile app despite logging on logging off uninstalling reinstalling changi...

Casual Listener

I recently paid for spotify for my iPhone 4S and am already furious because multiple songs that I was able to listen to FOR FREE on my laptop show as unavailable tracks on the mobile app despite logg...

Loveroftpast

Casual Listener

536 Views

2 replies

0 likes

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too many playlists

Hi Just bought a sonos system and added spotify to my iphone Now I have more playlists on my Iphone then on my Spotify account and I can not find a way to delete then can somebody explain what to do? Thanks

Casual Listener

Hi Just bought a sonos system and added spotify to my iphone Now I have more playlists on my Iphone then on my Spotify account and I can not find a way to delete then can somebody explain what ...

468 Views

0 replies

0 likes

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Listen to spotify while using other apps?

Spotify works fine for me, with one little exception. Does somebody know a possibility to keep on listening to spotify while e.g. playing a game? Spotify stops playing music, even if i don't want it to, when I chnage to some other apps. Anny ideas? T...

Newbie

Spotify works fine for me, with one little exception. Does somebody know a possibility to keep on listening to spotify while e.g. playing a game? Spotify stops playing music, even if i don't want it ...

2059 Views

0 replies

0 likes

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Can't skip to next song

Quite often when I'm using Spotify on my iPhone 5 the buttons för skipping to nxt/previous track turn gray and unusable. Can't use the controls on the lock screen or my headphones neither. I like spotify a lot but feel really crappy to pay for music ...

Newbie

Quite often when I'm using Spotify on my iPhone 5 the buttons för skipping to nxt/previous track turn gray and unusable. Can't use the controls on the lock screen or my headphones neither.   ...

2458 Views

0 replies

0 likes

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Spotify is not working on my iphone - Stopping songs in the middle, not playing them at all

Hi, I've been having trouble with Spotify all week, I have premium. First, I can get into Spotify, everything looks fine, but then it would stop a song in the middle of it for no reason. Pretty oddly, in one song, it would always happen at the 1:32 m...

Visitor

Hi,   I've been having trouble with Spotify all week, I have premium.   First, I can get into Spotify, everything looks fine, but then it would stop a song in the middle of it for n...

kalidor

Newbie

1359 Views

4 replies

0 likes

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Purchased itunes song wont show on playlist on Spotify

I just signed up for Spotify, so this might be a "newbie" issue. I can see everything from iTunes on Spotify. I purchased one song from iTunes, moved it to a play list in iTunes. When I look on Spotify, it shows nothing in that playlist (the iTunes p...

Newbie

I just signed up for Spotify, so this might be a "newbie" issue.  I can see everything from iTunes on Spotify.  I purchased one song from iTunes, moved it to a play list in iTunes.  Wh...

531 Views

0 replies

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iphone

When I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happens when I am at home and lsupported by WiFi.

Newbie

When  I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happ...

346 Views

0 replies

0 likes

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Phone not showing up in device

I am trying to sync my music to my iphone. I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing. I've tried with two different computers in two different locations. Please advise.

Newbie

I am trying to sync my music to my iphone.  I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing.  I've tried with two different computers in...

394 Views

0 replies

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Spotify mobile wont play tracks

Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are greyed out and tells me to sync. I can listen to them...

Casual Listener

Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are gr...

xDysfunct1ona7

Casual Listener

716 Views

2 replies

0 likes

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I can't get premium on my iPhone

I've had a premium account for my laptop for several months. I just got an iphone4s and downloaded the spotify app. I logged in using my Facebook account, just like on my laptop. It says I'm logged in but won't let me do anything but stream radio. It...

Newbie

I've had a premium account for my laptop for several months. I just got an iphone4s and downloaded the spotify app. I logged in using my Facebook account, just like on my laptop. It says I'm logged i...

538 Views

0 replies

1 likes

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Auto update playlist, where did original songs go?

I'm am following a Playlist (3FM) which is automatically updated every week. I've synced the playlist to play it in offline mode. I wonder, where do the songs go which were in the playlist the week before the update? I found out that the songs still ...

Newbie

I'm am following a Playlist (3FM) which is automatically updated every week. I've synced the playlist to play it in offline mode. I wonder, where do the songs go which were in the playlist ...

435 Views

0 replies

0 likes

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Spotify Radio not starting on iPhone

I have a daily issue when using Spotify artist radio on my iPhone (latest iOS version). Typical use case is as follows: - Spotify app is closed but inactive for a few hours (i.e. I see it if I double click on the home button) - When I reopen the app,...

Newbie

I have a daily issue when using Spotify artist radio on my iPhone (latest iOS version). Typical use case is as follows:   - Spotify app is closed but inactive for a few hours (i.e. I see it ...

496 Views

0 replies

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Playlist won't sync offline

I used Spotify on my iPhone while I was overseas on wi-fi and I noticed that the new songs I added to my playlists marked as "available offline" weren't syncing. I thought it was just the slow connection so I turned off the offline mode before turnin...

Newbie

I used Spotify on my iPhone while I was overseas on wi-fi and I noticed that the new songs I added to my playlists marked as "available offline" weren't syncing. I thought it was just the slow connec...

529 Views

0 replies

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Playlists won't download completely to iPad or iPhone, many errors...

I'm new to spotify, I received a premium subscription as a Christmas gift and have since been having nothing but trouble with it. The only thing I'm really having issues with is downloading playlists to listen to offline; sometimes it works, most of ...

Newbie

I'm new to spotify, I received a premium subscription as a Christmas gift and have since been having nothing but trouble with it. The only thing I'm really having issues with is downloading playlists...

460 Views

0 replies

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Phonecall quality suffers while Spotify is launched?

Hey Guys... ... I´d n phonecall yesterday. So caller pleased my to come closer to mic ´cause of the bad quality of transmissen. I just tryed without any reason and closed spotify (without telling). Then the caller told me, that the quality of transmi...

Casual Listener

Hey Guys...   ... I´d n phonecall yesterday. So caller pleased my to come closer to mic ´cause of the bad quality of transmissen. I just tryed without any reason and closed spotify (without ...

318 Views

0 replies

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No response to Play button on ipad

Spotify works well on my desktop and my ipad works well. For 6 months I have had Spotify on my ipad and normally it works. But sometimes when I 've pressed the play button on Spotify on the ipad nothing happens, either online or offline, as if it wer...

Newbie

Spotify works well on my desktop and my ipad works well. For 6 months I have had Spotify on my ipad and normally it works. But sometimes when I 've pressed the play button on Spotify on the ipad noth...

443 Views

0 replies

0 likes

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First working - then finaly starts makin more n more probs

Hey Guys... ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really fine. But right now it start more n more makin the same troub...

Casual Listener

Hey Guys...   ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really...

374 Views

0 replies

0 likes

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