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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37340 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102994 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299275 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126071 Views

19 replies

38 likes

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Spotify is not working on my iphone - Stopping songs in the middle, not playing them at all

Hi, I've been having trouble with Spotify all week, I have premium. First, I can get into Spotify, everything looks fine, but then it would stop a song in the middle of it for no reason. Pretty oddly, in one song, it would always happen at the 1:32 m...

Visitor

Hi,   I've been having trouble with Spotify all week, I have premium.   First, I can get into Spotify, everything looks fine, but then it would stop a song in the middle of it for n...

kalidor

Newbie

1349 Views

4 replies

0 likes

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Purchased itunes song wont show on playlist on Spotify

I just signed up for Spotify, so this might be a "newbie" issue. I can see everything from iTunes on Spotify. I purchased one song from iTunes, moved it to a play list in iTunes. When I look on Spotify, it shows nothing in that playlist (the iTunes p...

Newbie

I just signed up for Spotify, so this might be a "newbie" issue.  I can see everything from iTunes on Spotify.  I purchased one song from iTunes, moved it to a play list in iTunes.  Wh...

519 Views

0 replies

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iphone

When I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happens when I am at home and lsupported by WiFi.

Newbie

When  I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happ...

331 Views

0 replies

0 likes

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Phone not showing up in device

I am trying to sync my music to my iphone. I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing. I've tried with two different computers in two different locations. Please advise.

Newbie

I am trying to sync my music to my iphone.  I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing.  I've tried with two different computers in...

381 Views

0 replies

0 likes

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Spotify mobile wont play tracks

Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are greyed out and tells me to sync. I can listen to them...

Casual Listener

Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are gr...

xDysfunct1ona7

Casual Listener

691 Views

2 replies

0 likes

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I can't get premium on my iPhone

I've had a premium account for my laptop for several months. I just got an iphone4s and downloaded the spotify app. I logged in using my Facebook account, just like on my laptop. It says I'm logged in but won't let me do anything but stream radio. It...

Newbie

I've had a premium account for my laptop for several months. I just got an iphone4s and downloaded the spotify app. I logged in using my Facebook account, just like on my laptop. It says I'm logged i...

515 Views

0 replies

1 likes

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Auto update playlist, where did original songs go?

I'm am following a Playlist (3FM) which is automatically updated every week. I've synced the playlist to play it in offline mode. I wonder, where do the songs go which were in the playlist the week before the update? I found out that the songs still ...

Newbie

I'm am following a Playlist (3FM) which is automatically updated every week. I've synced the playlist to play it in offline mode. I wonder, where do the songs go which were in the playlist ...

421 Views

0 replies

0 likes

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Spotify Radio not starting on iPhone

I have a daily issue when using Spotify artist radio on my iPhone (latest iOS version). Typical use case is as follows: - Spotify app is closed but inactive for a few hours (i.e. I see it if I double click on the home button) - When I reopen the app,...

Newbie

I have a daily issue when using Spotify artist radio on my iPhone (latest iOS version). Typical use case is as follows:   - Spotify app is closed but inactive for a few hours (i.e. I see it ...

485 Views

0 replies

0 likes

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Playlist won't sync offline

I used Spotify on my iPhone while I was overseas on wi-fi and I noticed that the new songs I added to my playlists marked as "available offline" weren't syncing. I thought it was just the slow connection so I turned off the offline mode before turnin...

Newbie

I used Spotify on my iPhone while I was overseas on wi-fi and I noticed that the new songs I added to my playlists marked as "available offline" weren't syncing. I thought it was just the slow connec...

512 Views

0 replies

0 likes

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Playlists won't download completely to iPad or iPhone, many errors...

I'm new to spotify, I received a premium subscription as a Christmas gift and have since been having nothing but trouble with it. The only thing I'm really having issues with is downloading playlists to listen to offline; sometimes it works, most of ...

Newbie

I'm new to spotify, I received a premium subscription as a Christmas gift and have since been having nothing but trouble with it. The only thing I'm really having issues with is downloading playlists...

446 Views

0 replies

0 likes

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Phonecall quality suffers while Spotify is launched?

Hey Guys... ... I´d n phonecall yesterday. So caller pleased my to come closer to mic ´cause of the bad quality of transmissen. I just tryed without any reason and closed spotify (without telling). Then the caller told me, that the quality of transmi...

Casual Listener

Hey Guys...   ... I´d n phonecall yesterday. So caller pleased my to come closer to mic ´cause of the bad quality of transmissen. I just tryed without any reason and closed spotify (without ...

303 Views

0 replies

0 likes

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No response to Play button on ipad

Spotify works well on my desktop and my ipad works well. For 6 months I have had Spotify on my ipad and normally it works. But sometimes when I 've pressed the play button on Spotify on the ipad nothing happens, either online or offline, as if it wer...

Newbie

Spotify works well on my desktop and my ipad works well. For 6 months I have had Spotify on my ipad and normally it works. But sometimes when I 've pressed the play button on Spotify on the ipad noth...

425 Views

0 replies

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First working - then finaly starts makin more n more probs

Hey Guys... ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really fine. But right now it start more n more makin the same troub...

Casual Listener

Hey Guys...   ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really...

362 Views

0 replies

0 likes

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my account lost all my playlists.

I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all my playlists were gone and it started me back with not...

Newbie

I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all...

sciphly

Newbie

737 Views

2 replies

0 likes

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Syncing Starred playlists for Offline use

Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for some reason, none of it will sync. Anyone know how ...

Newbie

Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for ...

357 Views

0 replies

0 likes

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Spotify premium

I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?

Casual Listener

I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?

meahtenoha

Spotify

501 Views

1 replies

0 likes

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Help! Songs now showing up on mobile/phone wont offline sync

Hi, so I am currently encountering too issues. Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are on the same wifi and they're both switched so that the green...

Newbie

Hi, so I am currently encountering too issues.  Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are o...

811 Views

0 replies

0 likes

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Is there any way to use Spotify w/ FordSync?

I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! Any help would be appreciated.

Newbie

I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! ...

whowe99

Casual Listener

46666 Views

5 replies

0 likes

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Re-Ordering of tracks. iPhone App. (Second Attempt)

Please address this issue.I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confirm by return and leave this topic "Open" until it is in fact res...

Gig Goer

Please address this issue. I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confir...

David

Spotify Legend

635 Views

1 replies

0 likes

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[Bug Report] - Spotify resumes playback at incorrect point after telephone call

Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback, but not at all close to the same location Configuration iPhone5 iO...

Casual Listener

Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback...

Goodman

Spotify Legend

1430 Views

4 replies

0 likes

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