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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60592 Views
  • 16 replies
  • 37 likes
  • 60592 Views
  • 16 replies
  • 37 likes

Collaborative playlist: Incorrect user in "Added by" field

Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend. Did a test yesterday, I added a song, that appeared as correct,...

  • Regular
  • Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend.  &nbs...
  • ChiToATX
  • Casual Listener
  • 720 Views
  • 5 replies
  • 1 likes
  • 720 Views
  • 5 replies
  • 1 likes

Solved!! Update for iPhone 5?

Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space? Currently I still feel like I'm using my 4s Scott

  • Casual Listener
  • Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space?   Currently I still feel ...
  • Richard
  • Community Legend
  • 14949 Views
  • 77 replies
  • 6 likes
  • 14949 Views
  • 77 replies
  • 6 likes

tracks on iPhone cut all the time

I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. iOS version: iOS 6.01 (latest stable) Spotify: up to da...

  • Casual Listener
  • I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. ...
  • Gael
  • Casual Listener
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Bug? Maybe?

Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork. I will re-download the app from the app store. I will sign in and it'll work. as soon as I make a new playlist and try...

  • Newbie
  • Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork.   I will re-download the app from the app store. I will si...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Local files won't sync on Iphone 5

Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? Any solutions?

  • Casual Listener
  • Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? An...
  • ssalichristina
  • Regular
  • 2965 Views
  • 4 replies
  • 0 likes
  • 2965 Views
  • 4 replies
  • 0 likes

OFFLINE PLAYLIST IS NOT DOWNLOADING - TRIED EVERYTHING!!

I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded. My iPhone and Mac are one the same Wifi network and the Spotify app i...

  • Regular
  • I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded.   My iPho...
  • ssalichristina
  • Regular
  • 878 Views
  • 2 replies
  • 2 likes
  • 878 Views
  • 2 replies
  • 2 likes

Spotify on iPhone keeps playing even though I paused it!

I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button icon in the corner is there and it manages to drain...

  • Newbie
  • I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button ...
  • Lascurettes
  • Regular
  • 685 Views
  • 2 replies
  • 0 likes
  • 685 Views
  • 2 replies
  • 0 likes

Rock Radio Station hangs

Hey Spotify! I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really that complicated to figure out? (ha ha) ...But, really, not funny. DaveK

  • Casual Listener
  •     Hey Spotify!   I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really...
  • EastCoastOps
  • Newbie
  • 733 Views
  • 2 replies
  • 0 likes
  • 733 Views
  • 2 replies
  • 0 likes

Solved!! Need Help- Error 412 after re-installing

Hi- I recently decided to deactivate my facebook account temporarily. Since then I have had no luck logging on to spotify. I am a premium user, and love spotify, and use it all the time. I tried re-activating my facebook account, but still have had n...

  • Casual Listener
  • Hi- I recently decided to deactivate my facebook account temporarily.  Since then I have had no luck logging on to spotify.  I am a premium user, and love spotify, and use it all the time. ...
  • Peter__
  • Community Legend
  • 1150 Views
  • 3 replies
  • 0 likes
  • 1150 Views
  • 3 replies
  • 0 likes

Solved!! Iphone - Skip Track with Volume Buttons - any Chance to get this working?

Hey! Is there any chance to this done? I want to skip tracks in locked or unlocked iphone with the volume buttons (or any other hardware button) Is this possible at any way??

  • Newbie
  • Hey! Is there any chance to this done? I want to skip tracks in locked or unlocked iphone with the volume buttons (or any other hardware button) Is this possible at any way??
  • tomjol
  • Music Fan
  • 5032 Views
  • 1 replies
  • 2 likes
  • 5032 Views
  • 1 replies
  • 2 likes

play queue

Music that I have selected to play in a queue on my imac is not available to play on my iphone, is there any chance of getting such a feature up and running for those of us who move from one device to another and want to continue our listening experi...

  • Music Fan
  • Music that I have selected to play in a queue on my imac is not available to play on my iphone, is there any chance of getting such a feature up and running for those of us who move from one device t...
  • Peter__
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Spotifyin landscape mode!

  Hi there!   When will spotify be available in landscape mode?  

  • Newbie
  •   Hi there!   When will spotify be available in landscape mode?  
  • 221 Views
  • 0 replies
  • 3 likes
  • 221 Views
  • 0 replies
  • 3 likes

iPad 2 crash upon opening (running iOS 6.0.1)

When I open the app, it starts loading for 1-2 seconds, then crashes. Turned the iPad off and on again, still happening. Could try uninstalling and reinstalling if that'd help.

  • Newbie
  • When I open the app, it starts loading for 1-2 seconds, then crashes.  Turned the iPad off and on again, still happening.  Could try uninstalling and reinstalling if that'd help.
  • Peter__
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Spotify Premium member but not able to search music on iphone

I am a premium member, pay monthly, and not able to get all my music from computer to phone and not able to search and play music from phone. I have the iphone 4....

  • Newbie
  • I am a premium member, pay monthly, and not able to get all my music from computer to phone and not able to search and play music from phone. I have the iphone 4....
  • meahtenoha
  • Spotify
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Premium service

I paid for premium service, was charged and still am not able to access my playlists. It thinks that I am still using free service. What do I do?

  • Newbie
  • I paid for premium service, was charged and still am not able to access my playlists. It thinks that I am still using free service. What do I do?
  • David
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Distorted/Poor Audio from iphone 4

All the tracks I have started playing back from my iphone 4 are of poor/distorted quality, whether via bluetooth in car or through hard wired cable. Music sounds fine from my itunes playlists. Any thoughts how to fix this? Anyone else had same issue?

  • Regular
  • All the tracks I have started playing back from my iphone 4 are of poor/distorted quality, whether via bluetooth in car or through hard wired cable.  Music sounds fine from my itunes playlists.&...
  • Rana89
  • Casual Listener
  • 1457 Views
  • 3 replies
  • 0 likes
  • 1457 Views
  • 3 replies
  • 0 likes

Problem downloading playlists (iPod touch)

Hi, I've been having a problem with downloading songs. I just added three albums onto my spotify list but they won't download. I can play them online, but they just won't download them onto my iPod and my memory isn't even full yet. when I looked up ...

  • Casual Listener
  • Hi,   I've been having a problem with downloading songs. I just added three albums onto my spotify list but they won't download. I can play them online, but they just won't download them ont...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Premium account not recognized on iPhone 5

I signed up for the free 48 hour premium trial which I was using through the Spotify app on my iPhone 5. After the trial ended, I upgraded and paid for a Premium account. Now, when I try to stream through the app, I recieve the message that "Only Pre...

  • Casual Listener
  • I signed up for the free 48 hour premium trial which I was using through the Spotify app on my iPhone 5. After the trial ended, I upgraded and paid for a Premium account. Now, when I try to stream th...
  • Marco
  • Community Legend
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Multiple issues on Iphone 4

1. App continually crashes after login 2. After numerous reinstalls (partially to fix the cache bug), now I have no playlists on my phone except Starred, Local, and Inbox. Both Inbox and Starred contain the files they should, but none of the playlist...

  • Visitor
  • 1. App continually crashes after login 2. After numerous reinstalls (partially to fix the cache bug), now I have no playlists on my phone except Starred, Local, and Inbox. Both Inbox and Starred co...
  • user-removed
  • Not applicable
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

App keeps resetting my playlists

For a long time now, the spotify app on my iphone (4s but it was doing this before I upgrade on my old 4 as well) has been doing the most annoying thing. When I open the app, it resets my playlists to a previous state - its always the same one: it li...

  • Casual Listener
  •   For a long time now, the spotify app on my iphone (4s but it was doing this before I upgrade on my old 4 as well) has been doing the most annoying thing. When I open the app, it resets my pl...
  • Har
  • Casual Listener
  • 721 Views
  • 2 replies
  • 1 likes
  • 721 Views
  • 2 replies
  • 1 likes