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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30889 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95594 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293956 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123861 Views

19 replies

38 likes

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First working - then finaly starts makin more n more probs

Hey Guys... ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really fine. But right now it start more n more makin the same troub...

Casual Listener

Hey Guys...   ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really...

352 Views

0 replies

0 likes

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my account lost all my playlists.

I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all my playlists were gone and it started me back with not...

Newbie

I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all...

sciphly

Newbie

717 Views

2 replies

0 likes

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Syncing Starred playlists for Offline use

Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for some reason, none of it will sync. Anyone know how ...

Newbie

Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for ...

350 Views

0 replies

0 likes

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Spotify premium

I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?

Casual Listener

I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?

meahtenoha

Spotify

482 Views

1 replies

0 likes

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  • 1 replies
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Help! Songs now showing up on mobile/phone wont offline sync

Hi, so I am currently encountering too issues. Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are on the same wifi and they're both switched so that the green...

Newbie

Hi, so I am currently encountering too issues.  Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are o...

805 Views

0 replies

0 likes

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Is there any way to use Spotify w/ FordSync?

I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! Any help would be appreciated.

Newbie

I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! ...

whowe99

Casual Listener

46604 Views

5 replies

0 likes

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Re-Ordering of tracks. iPhone App. (Second Attempt)

Please address this issue.I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confirm by return and leave this topic "Open" until it is in fact res...

Gig Goer

Please address this issue. I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confir...

David

Spotify Legend

611 Views

1 replies

0 likes

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[Bug Report] - Spotify resumes playback at incorrect point after telephone call

Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback, but not at all close to the same location Configuration iPhone5 iO...

Casual Listener

Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback...

Goodman

Spotify Legend

1398 Views

4 replies

0 likes

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simple feature that Spotify needs to be compatible with

stop playing feature on timer on iphone with iOS 6 doesnt work with Spotify, yet it works with pandora...... Sure would be nice if it did. Just saying.

Newbie

stop playing feature on timer on iphone with iOS 6 doesnt work with Spotify, yet it works with pandora...... Sure would be nice if it did. Just saying. 

494 Views

0 replies

1 likes

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Copy local playlist from computer and then play on my iPad without the files?

ello! If I have all my mp3 on my computer, make a playlist of them in spotify, could I then log in on my Spotify on my iPad and then play the songs without having to have the mp3's on the iPad or choose "Play offline"? Like, can Spotify on my iPad tr...

Newbie

ello! If I have all my mp3 on my computer, make a playlist of them in spotify, could I then log in on my Spotify on my iPad and then play the songs without having to have the mp3's on the iPad or c...

681 Views

0 replies

0 likes

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iPhone app is horrid - what's the deal?

Can someone here enlighten me on the state of the iPhone app development for Spotify? Here's why: I recently switched back to the iPhone from a year stint to Android. I absolutely loved Spotify on Android after the last major update. The iPhone app l...

Casual Listener

Can someone here enlighten me on the state of the iPhone app development for Spotify?   Here's why: I recently switched back to the iPhone from a year stint to Android. I absolutely loved Sp...

ryanmckernan

Casual Listener

831 Views

2 replies

1 likes

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Could I exchange my Spotify acc?

I'd like to exchange my spotify premium acc to lite one . The reason is I want to pay cheaper. Thank you.

Newbie

I'd like to exchange my spotify premium acc to lite one . The reason is I want to pay cheaper. Thank you.

Peter__

Community Legend

767 Views

1 replies

0 likes

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Extreme Battery Drain / iPhone 5

Hi,I have the premium service and have noticed a significant battery drain when using Spotify as compared to my iPhone 4. Is it just me?I've optimized my phone to conserve power as much as possible already. Brightness, push/fetch, location, turned of...

Music Fan

Hi, I have the premium service and have noticed a significant battery drain when using Spotify as compared to my iPhone 4. Is it just me? I've optimized my phone to conserve power as much as po...

Goodman

Spotify Legend

19231 Views

105 replies

3 likes

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Premium not working

Hello, I got spotify premium for a year from my dad this christmas and it worked just fine until I got my new iphone 5. Now I can't use spotify on my phone ("Spotify Premium is required for on-demand mobile streaming. It's free to stream on desktop."...

Casual Listener

Hello,   I got spotify premium for a year from my dad this christmas and it worked just fine until I got my new iphone 5. Now I can't use spotify on my phone ("Spotify Pr...

Peter__

Community Legend

735 Views

1 replies

0 likes

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Help!!!!!! I can't sync my playlist completely on my iphone4S

I've been with spotify for a few months now and even have all my friendonto start using spotify. I have this issue where I can't sync all the songs on the playlist. It would stop syncing after a few songs and have a red exclamation mark next to it. W...

Newbie

I've been with spotify for a few months now and even have all my friendonto start using spotify. I have this issue where I can't sync all the songs on the playlist. It would stop syncing after a few ...

439 Views

0 replies

0 likes

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Solved!! Anyway to organize playlists?

So I know you can organize playlists on the desktop version, but is there any way to sort a playlist via the mobile application? It'd be nice to be able to sort playlists by alphabetical, artist, or album. Thanks!

Regular

So I know you can organize playlists on the desktop version, but is there any way to sort a playlist via the mobile application? It'd be nice to be able to sort playlists by alphabetical, artist, or ...

Peter__

Community Legend

1901 Views

1 replies

2 likes

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Iphone quick play - song name not updating when skipping through album

In quick play, the song name up top does not update when i want to skip to another track. the song name stays stuck on the first song i selected to play. Only the name, the next song plays just fine. Is it just me? just to clarify, this happens when ...

Newbie

In quick play, the song name up top does not update when i want to skip to another track. the song name stays stuck on the first song i selected to play. Only the name, the next song plays just fine....

573 Views

0 replies

1 likes

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Spotify premium doesn't work on computer or iPhone?!

Hey! Every month I pay for the Spotify Premium. The problem now is that the premium has stopped to work. Every time I want to play a song the text "Spotify Premium is required for on- demand mobile streaming. It's free to stream on desktop" comes up....

Newbie

Hey! Every month I pay for the Spotify Premium. The problem now is that the premium has stopped to work. Every time I want to play a song the text "Spotify Premium is required for on- demand mobile...

Peter__

Community Legend

727 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Synced Tracks Cut Off

Hi, I just recently switched phones from an Android device to an iPhone 5. After re-syncing my offline playlists a number of tracks that played normally before are not cut off. Was this due to an error in setting up my offline playlists? Or was this ...

Casual Listener

Hi, I just recently switched phones from an Android device to an iPhone 5. After re-syncing my offline playlists a number of tracks that played normally before are not cut off. Was this due to an...

samcruz

Casual Listener

834 Views

3 replies

0 likes

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Premium account iPhone

Hi can you please explain to me step by step how to get a premium account on iPhone 5 app?

Newbie

Hi can you please explain to me step by step how to get a premium account on iPhone 5 app?

Peter__

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes