Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 390393 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi! I am a Premium user since 2010, and an issue is taking place in the last weeks with my account while using my Iphone and Ipad as source: After a few hours of listening Spotify loses its connection and a warning message is shown: "Your connection ...
Casual Listener
Hi! I am a Premium user since 2010, and an issue is taking place in the last weeks with my account while using my Iphone and Ipad as source: After a few hours of listening Spotify loses its ...
danielr9739
Casual Listener
1605 Views
2 replies
0 likes
Since about 10pm MST last night, I have been unable to log in to my Spotify account through my iPhone. I have tried changing my Facebook password (as I log in exclusively using that account), and resetting my phone. I have not tried deleting the appl...
Casual Listener
Since about 10pm MST last night, I have been unable to log in to my Spotify account through my iPhone. I have tried changing my Facebook password (as I log in exclusively using that account), a...
liam0925
Newbie
1571 Views
7 replies
0 likes
Hi, I recently had notification that my debit card that I pay premium with was to expire at the end of Dec. I finally got round to correcting the data on the card but for some reason I've lost all my playlists and 'starred' songs on my premium spotif...
Visitor
Hi, I recently had notification that my debit card that I pay premium with was to expire at the end of Dec. I finally got round to correcting the data on the card but for some reason I've lost all my...
Richard
Community Legend
559 Views
7 replies
0 likes
Hi. Does anyone know ifs it possible to play Spotify on the IPhone through both Airport Express and Apple TV?Whenever I click either/or it just changes the speakers rather play through both? Cheers
Casual Listener
Hi. Does anyone know ifs it possible to play Spotify on the IPhone through both Airport Express and Apple TV? Whenever I click either/or it just changes the speakers rather play through both? ...
442 Views
0 replies
0 likes
Somthing really annoying when im out using my iphone to play music is that i have to scroll all the way to the bottom of my playlist to play the latest added tracks. I really hope that in a future update you can sort the playlists by name, artist, al...
Newbie
Somthing really annoying when im out using my iphone to play music is that i have to scroll all the way to the bottom of my playlist to play the latest added tracks. I really hope that in a future up...
rob171171
Regular
453 Views
2 replies
1 likes
Ive got an old ipod that can run apps. Can I put spotifiy on it? Thanks
Regular
Ive got an old ipod that can run apps. Can I put spotifiy on it? Thanks
Richard
Community Legend
1207 Views
6 replies
0 likes
Hey everyone, I recently wiped both my iPhone 4s and my New iPad becasue for storage purposes then restored from a back up for each one. I got all my app including the Spotify app but when I launched the Spotify desktop application so sync my local f...
Music Fan
Hey everyone, I recently wiped both my iPhone 4s and my New iPad becasue for storage purposes then restored from a back up for each one. I got all my app including the Spotify app but when I launched...
herbaderba
Newbie
1197 Views
4 replies
0 likes
I've been trying recently to find some new albums on the Spotify IPad app by looking at the artist album page. Specifically, The Offspring. When I look in the albums tab from the artist page, I was surprised to see the most recently released album (D...
Newbie
I've been trying recently to find some new albums on the Spotify IPad app by looking at the artist album page. Specifically, The Offspring. When I look in the albums tab from the artist page, I was s...
Aerdon
Casual Listener
720 Views
1 replies
4 likes
I stood out with this for more than 2 years now. When I add a song. That ridiculous slow gray bar has go all the way back. Before I can add a new song. Not even does it have to go back. Directly after queuing a song I will wait some time for it to ev...
Regular
I stood out with this for more than 2 years now. When I add a song. That ridiculous slow gray bar has go all the way back. Before I can add a new song. Not even does it have to go back. Di...
436 Views
0 replies
0 likes
Before i start a wish everyone a good and musical 2013. I'm pretty new with Spotify , got the Premium account but the app on my iphone 4s keeps disconnecting while trying to connect so right away on login. Got the newest IOS version so not sure what ...
Casual Listener
Before i start a wish everyone a good and musical 2013. I'm pretty new with Spotify , got the Premium account but the app on my iphone 4s keeps disconnecting while trying to connect so rig...
Peter__
Community Legend
1381 Views
2 replies
0 likes
I considered putting this in one of the startup crashing threads, but there are some interesting differences, so I opted for a new thread. As the title says, the app keeps crashing, and I think it's related to a null-reference or database problem. A ...
Regular
I considered putting this in one of the startup crashing threads, but there are some interesting differences, so I opted for a new thread. As the title says, the app keeps crashing, and I think...
MKling
Casual Listener
854 Views
5 replies
0 likes
Hello Spotify team, The title speak for itself: both iphone and ipad sleeptimer doesnt work (anymore). I mean the timer of the clock app. It should shutdown music after chosen time but it doesnt. You hear a little break in the music when time has rea...
Music Fan
Hello Spotify team, The title speak for itself: both iphone and ipad sleeptimer doesnt work (anymore). I mean the timer of the clock app. It should shutdown music after cho...
383 Views
0 replies
2 likes
Well hello, Always when I play a song on my iPhone 4S with iOS 6, it stucks between Minute 1 and 2. It stucks even If i download it. Trying different things in settings didnt worked. I have this problem since 2 weeks, and I would be great if it would...
Casual Listener
Well hello, Always when I play a song on my iPhone 4S with iOS 6, it stucks between Minute 1 and 2. It stucks even If i download it. Trying different things in settings didnt ...
PoTTii
Casual Listener
437 Views
3 replies
0 likes
I have installed spotify on my mac, and it workshops on My iPhone, but somehow it gets stuck on the iPad. It is - or seems to be - installed, but I cant reinstall or uninstall it. Anyone knows how to solve this?
Newbie
I have installed spotify on my mac, and it workshops on My iPhone, but somehow it gets stuck on the iPad. It is - or seems to be - installed, but I cant reinstall or uninstall it. Anyone knows how to...
270 Views
0 replies
0 likes
I am running Spotify on ipad and whenever it is running in the background or the display goes to sleep, the music will play for a minute and then stop and then start a minute later or so randomly both in the middle of songs and in between them. My In...
Newbie
I am running Spotify on ipad and whenever it is running in the background or the display goes to sleep, the music will play for a minute and then stop and then start a minute later or so randomly bot...
637 Views
0 replies
0 likes
I am a Premium user of Spotify and want to link it to my other mobile phone. Can I do this and if so how? thanks
Newbie
I am a Premium user of Spotify and want to link it to my other mobile phone. Can I do this and if so how? thanks
Peter__
Community Legend
306 Views
1 replies
0 likes
Dear all, first of all Happy new Year ! I do not have anymore on my spotify iphone app my playlists and my contacts. I tried to disconnect, connect with facebook and delete the app to reinstall it but nothing works does someone have any idea to help ...
Newbie
Dear all, first of all Happy new Year ! I do not have anymore on my spotify iphone app my playlists and my contacts. I tried to disconnect, connect with facebook and delete the app to reinstall...
214 Views
0 replies
0 likes
I recently went out with my friend and my phone ran out of battery so I logged into my spotify account on his phone to listen to music but ever since it will not work on my phone, it says I do not have premium. how do I get it working again?
Newbie
I recently went out with my friend and my phone ran out of battery so I logged into my spotify account on his phone to listen to music but ever since it will not work on my phone, it says I do not ha...
meahtenoha
Spotify
266 Views
1 replies
0 likes
I just upgraded to the free 30 day premium account so that I could listen to my playlist on my iphone. I feel like I have done everything I needed to do to make it synch to my iphone but I still can't just play the music in my playlist. Thank you. - ...
Newbie
I just upgraded to the free 30 day premium account so that I could listen to my playlist on my iphone. I feel like I have done everything I needed to do to make it synch to my iphone but I still can'...
Marco
Community Legend
312 Views
1 replies
0 likes
Description i can't download playlists to my iPhone or iPad anymore for a few days now. the grey arrow for downloading appears but it doesn't start downloading. it doesn't matter which playlist. A more detailed description, using numbered steps 1. I ...
Casual Listener
Description i can't download playlists to my iPhone or iPad anymore for a few days now. the grey arrow for downloading appears but it doesn't start downloading. it doesn't matter which playlist...
hau55133
Newbie
2984 Views
3 replies
0 likes