Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 15983 Views
  • 1 replies
  • 2 likes
  • 15983 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88581 Views
  • 125 replies
  • 33 likes
  • 88581 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20807 Views
  • 8 replies
  • 0 likes
  • 20807 Views
  • 8 replies
  • 0 likes

I like the new icon, but not the new progress bar

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement. About the progress bar specifically, I like how i...

  • Music Fan
  • Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement...
  • russtm
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Ipad Not recognising me as a Premium member

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All help appreciated.

  • Casual Listener
  • I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All ...
  • user-removed
  • Not applicable
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

How to find album after title search?

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title but I do not find such a link in the ipad app. Doe...

  • Newbie
  • Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Cant find the Spotify app for ipad OR iphone on my ipad

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links that people send me, i only get the message "your req...

  • Newbie
  • I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links th...
  • Lucybaybak
  • Casual Listener
  • 2490 Views
  • 5 replies
  • 0 likes
  • 2490 Views
  • 5 replies
  • 0 likes

Facebook login question

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logged into MY facebook account on my Facebook app. So ...

  • Casual Listener
  • We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logg...
  • user-removed
  • Not applicable
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

How long will it take?

I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?

  • Casual Listener
  • I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?
  • David
  • Spotify Legend
  • 1589 Views
  • 3 replies
  • 0 likes
  • 1589 Views
  • 3 replies
  • 0 likes

Pause after 1 minute & songs will not sync iP4

I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists will also not sync onto my phone also.

  • Visitor
  • I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists wil...
  • David
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Lost playlists when loged out

I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!?I got premium sence long and never had any problems until now. The issue is on iphone 4s and would really like to have it back! Anyone know what to do?...

  • Newbie
  • I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!? I got premium sence long and never had any problems until now.  The issue is on iphone 4s an...
  • Sam
  • Spotify
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! redeeming a gift card after the 48hr trial version

Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a gift card from a shop, how do i redeem this card? ...

  • Casual Listener
  • Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a...
  • user-removed
  • Not applicable
  • 432 Views
  • 5 replies
  • 0 likes
  • 432 Views
  • 5 replies
  • 0 likes

Ipad3, AirPlay and ATV2

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything looks like its working, the song name pops up on th...

  • Newbie
  • Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything ...
  • Remcohe
  • Casual Listener
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Choppy Audio on iPad App

I am currently experiencing Choppy Audio on the iPad app using an iPad 3. I've noticed this many times, but it is more apparent in certain types of music than others. It sounds like the music is being played through a fan. It's subtle, you have to li...

  • Music Fan
  • I am currently experiencing Choppy Audio on the iPad app using an iPad 3.  I've noticed this many times, but it is more apparent in certain types of music than others.   It sounds like th...
  • Webern
  • Music Fan
  • 812 Views
  • 2 replies
  • 0 likes
  • 812 Views
  • 2 replies
  • 0 likes

Hide Unplayabe Tracks option behaving in reverse?

Hi, Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt this is specific to my device: "Hi, The "Hide Unplayable Tra...

  • Casual Listener
  • Hi,   Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Apps and Radio on iOS?

With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...

  • Visitor
  • With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...
  • David
  • Spotify Legend
  • 820 Views
  • 6 replies
  • 1 likes
  • 820 Views
  • 6 replies
  • 1 likes

Solved!! Recommend how to discover music?

Hi there, Just got Spotify premium for ipad- it's great! Got a Q about browsing and finding new music: how do you guys do it? I understand that you can:- search for a specific artist or song- and you can find nice user-created playlists But I want to...

  • Casual Listener
  • Hi there,   Just got Spotify premium for ipad- it's great! Got a Q about browsing and finding new music: how do you guys do it?   I understand that you can: - search for a specific art...
  • David
  • Spotify Legend
  • 16915 Views
  • 7 replies
  • 0 likes
  • 16915 Views
  • 7 replies
  • 0 likes

Cant Login

I have used the premium account for months but as of this weekend, I cant login on my iphone.

  • Visitor
  • I have used the premium account for months but as of this weekend, I cant login on my iphone. 
  • meahtenoha
  • Spotify
  • 865 Views
  • 8 replies
  • 0 likes
  • 865 Views
  • 8 replies
  • 0 likes

Solved!! Why did the iOS app suddenly start to suck?

Everything worked like a champ when I was on the free trial. The day (I mean the VERY day) that I started on a paying subscription, the app started to act horribly. Only plays 50 seconds per song without closing and reopening the app and syncing does...

  • Casual Listener
  • Everything worked like a champ when I was on the free trial.  The day (I mean the VERY day) that I started on a paying subscription, the app started to act horribly.  Only plays 50 seconds ...
  • RygerStripes
  • Casual Listener
  • 1581 Views
  • 4 replies
  • 0 likes
  • 1581 Views
  • 4 replies
  • 0 likes

Iphone, dock and Airport Express

Hi.If i plug my iphone into a speaker dock can i play Spotify through both my dock speakers and airport express connected to my hifi together?Thanks

  • Casual Listener
  • Hi. If i plug my iphone into a speaker dock can i play Spotify through both my dock speakers and airport express connected to my hifi together? Thanks
  • TED209
  • Roadie
  • 1192 Views
  • 1 replies
  • 0 likes
  • 1192 Views
  • 1 replies
  • 0 likes

Can't login on iPod Touch

Can't login on iPod Touch. I have my account connected to Facebook.After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify.I have already tried the special device account and password, with n...

  • Visitor
  • Can't login on iPod Touch. I have my account connected to Facebook. After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify. I have alread...
  • 1300 Views
  • 0 replies
  • 0 likes
  • 1300 Views
  • 0 replies
  • 0 likes

Spotify Premium Mobile

Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!

  • Newbie
  • Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Search function on Ipad

Is there anyway to search within each playlist on the Ipad app?

  • Newbie
  • Is there anyway to search within each playlist on the Ipad app?
  • 492 Views
  • 0 replies
  • 0 likes
  • 492 Views
  • 0 replies
  • 0 likes