Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 388371 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello I have suddenly begun to have issues with sound via airplay. So far i have been able to stream music from my iphone4, ipad 3 wifi and ipad 3 wifi+3g to my new apple tv without any problem. But today all three devices has stopped. I can stream v...
Newbie
Hello I have suddenly begun to have issues with sound via airplay. So far i have been able to stream music from my iphone4, ipad 3 wifi and ipad 3 wifi+3g to my new apple tv without any pr...
377 Views
0 replies
0 likes
I've noticed my Spotify cache keeps filling up and eating my memory, even when I don't download songs. For the last 3 months I've been streaming songs and now my app is continuing to use more and more memory. The only way to fix this is to delete the...
Gig Goer
I've noticed my Spotify cache keeps filling up and eating my memory, even when I don't download songs. For the last 3 months I've been streaming songs and now my app is continuing to use more and mor...
380 Views
0 replies
0 likes
I have Spoitfy premium on my phone- I can make playlists and add songs in like usual, but for some reason it will not make songs available offline. I have unlimited date on my phone and tried syncing over two different high speed networks? It still w...
Newbie
I have Spoitfy premium on my phone- I can make playlists and add songs in like usual, but for some reason it will not make songs available offline. I have unlimited date on my phone and tried synci...
298 Views
0 replies
0 likes
Hi, I am using Spotify Premium since 1 year, on PC, Mac, iPhone and iPad. I have tried some months back SpotOn on my iPhone, but I dont have the application anymore since 3 months. Yesterday, on iPhone and Ipad, 13 of my playlists have been missing a...
Regular
Hi, I am using Spotify Premium since 1 year, on PC, Mac, iPhone and iPad. I have tried some months back SpotOn on my iPhone, but I dont have the application anymore since 3 months.  ...
Perstr
Newbie
2397 Views
24 replies
4 likes
when i type in any artist and browse their albums, the albums that are displayed are all edited. I know i can go back to the search, type in the album i want and find the explicit version, but it is a really big pain, is there a better way? is there ...
Newbie
when i type in any artist and browse their albums, the albums that are displayed are all edited. I know i can go back to the search, type in the album i want and find the explicit version, but it is ...
user-removed
Not applicable
523 Views
2 replies
0 likes
My iPhone 4 won't make my Offline mode playlist load to offline, the grey arrow is there, but no loading is made. I have plugged the phone to my computer, thinking I need a better internet connection, but just wont make the music offline. What to do?
Newbie
My iPhone 4 won't make my Offline mode playlist load to offline, the grey arrow is there, but no loading is made. I have plugged the phone to my computer, thinking I need a better internet connection...
231 Views
0 replies
0 likes
My friend shared his play list to me - I listen to it via my iPhone, Windows 7, and OSX. If I add a song via my phone - it shows up as being added by him - I'm logged in as me, on my phone, and this happens when I add over wifi or cellular connection...
Newbie
My friend shared his play list to me - I listen to it via my iPhone, Windows 7, and OSX. If I add a song via my phone - it shows up as being added by him - I'm logged in as me, on my phone...
205 Views
0 replies
0 likes
Good morning, since three weeks, I can not use Spotify premium mobile (GSM 3G/LTE) on my iPhone 5. When I start Spotify, I am offline and the message appears "connecting ....". I can wait and wait, nothing happens. In WLAN mode it works fine. I have ...
Newbie
Good morning, since three weeks, I can not use Spotify premium mobile (GSM 3G/LTE) on my iPhone 5. When I start Spotify, I am offline and the message appears "connecting ....". I can wait ...
225 Views
0 replies
0 likes
Hi, There is a playlist folder on both my iPhone and my iPod Touch that contains several levels of other folders but no songs. Nor does it appear on my iMac. I can't delete it. Everytime I try the app crashes. I have tried logging out and back in and...
Casual Listener
Hi, There is a playlist folder on both my iPhone and my iPod Touch that contains several levels of other folders but no songs. Nor does it appear on my iMac. I can't delete it. Everytime I...
384 Views
0 replies
0 likes
I tried to play the radio and my playlist and it skips every ten seconds of a song
Newbie
I tried to play the radio and my playlist and it skips every ten seconds of a song
610 Views
0 replies
0 likes
HiI listen to 2 hour dj sets that I have offline synced to my iPhone 4. My problem is the following:Lets say I listened for 20 minutes and then I get a phone call. After the call when spotify resumes it starts about 30 seconds into the song instead o...
Regular
Hi I listen to 2 hour dj sets that I have offline synced to my iPhone 4. My problem is the following: Lets say I listened for 20 minutes and then I get a phone call. After the call when spotify r...
jeremydtennant
Casual Listener
491 Views
1 replies
1 likes
I have an iphone and a premium account but on my iphone app when i click a song it says I need a premium account to play the tune .do i have to sync my iphone to my mac first before it will play
Casual Listener
I have an iphone and a premium account but on my iphone app when i click a song it says I need a premium account to play the tune .do i have to sync my iphone to my mac first before it will play
212 Views
0 replies
0 likes
I recently changed my ipod from itunes to spotify, Now there is no album artwork. Does anyone know how to get it back?
Casual Listener
I recently changed my ipod from itunes to spotify, Now there is no album artwork. Does anyone know how to get it back?
419 Views
0 replies
1 likes
The function to move songs about on playlists has been removed. You can only delete now, why has this app gone backwards?
Newbie
The function to move songs about on playlists has been removed. You can only delete now, why has this app gone backwards?
MattSuda
Spotify Star
477 Views
1 replies
0 likes
When I play music from spotify on my iPad mini over AirPlay, it stops showing new track info on the ATV after a couple of songs. How come?
Casual Listener
When I play music from spotify on my iPad mini over AirPlay, it stops showing new track info on the ATV after a couple of songs. How come?
David
Spotify Legend
1377 Views
6 replies
0 likes
Hello, I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgrade to IOS 4.1, fresh install of IOS 4.2.1... everything. Righ...
Casual Listener
Hello, I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgr...
the_jako
Casual Listener
779 Views
2 replies
0 likes
I understand you may be able to add this back to my account. Can has my playlist back? Thank you kindly.
Newbie
I understand you may be able to add this back to my account. Can has my playlist back? 🙂 Thank you kindly.
212 Views
0 replies
0 likes
Hi Support Team, just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. . Gerd
Regular
Hi Support Team, just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. . Gerd
Cragskinna
Newbie
365 Views
1 replies
0 likes
Hi, am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system? Well on ios5 it worked perfectly, however after updating to ios6 the sound it totally chopped up... Is there a fix for this?
Newbie
Hi, am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system? Well on ios5 it worked perfectly, however after up...
russtm
Roadie
1673 Views
4 replies
1 likes
My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible on the full client, and the playlists on my Mac are ...
Regular
My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible o...
robcowen
Casual Listener
1634 Views
6 replies
1 likes