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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48571 Views
  • 15 replies
  • 36 likes
  • 48571 Views
  • 15 replies
  • 36 likes

Offline Mode Stops working when I'm on the Subway

Hi, My prior version of Spoify worked great, but one of the recent upgrades seems to have changed behavior. I'm a premium subscriber. I have multiple playlist selected to be available offline. When I am outside of Internet connectivity and launch Spo...

  • Newbie
  • Hi, My prior version of Spoify worked great, but one of the recent upgrades seems to have changed behavior. I'm a premium subscriber.  I have multiple playlist selected to be available offline. ...
  • Peter__
  • Community Legend
  • 1471 Views
  • 2 replies
  • 0 likes
  • 1471 Views
  • 2 replies
  • 0 likes

App Storage Usage does not decrese after playlist deletion.

I made a bunch of songs available for offline use. Checked the usage statistic in the Setting menu of my Ipod Touch. Deleted all the playlists I had (offline and online). The usage statistic did not decrease at all. It still stated I was using 750 MB...

  • Regular
  • I made a bunch of songs available for offline use. Checked the usage statistic in the Setting menu of my Ipod Touch. Deleted all the playlists I had (offline and online). The usage statistic did no...
  • JesseRPI
  • Casual Listener
  • 12770 Views
  • 13 replies
  • 0 likes
  • 12770 Views
  • 13 replies
  • 0 likes

Charging me prematurely

Hi. I signed up for spotify preminum 30 day trail prior to my two day trial ending date. Spotify attempted to debit my card after the initial two days. Why did this happen?

  • Newbie
  • Hi. I signed up for spotify preminum 30 day trail prior to my two day trial ending date. Spotify attempted to debit my card after the initial two days. Why did this happen?
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

No longer able to share music to other Spotify users

This morning I went to send a song/album/playlist to another Spotify user, which I do on a daily basis, and the option to send to other spotify users is no longer on my app. Also, the option to go search other people's music is there, but there isn't...

  • Casual Listener
  • This morning I went to send a song/album/playlist to another Spotify user, which I do on a daily basis, and the option to send to other spotify users is no longer on my app. Also, the option to go se...
  • mikefowler
  • Newbie
  • 798 Views
  • 3 replies
  • 0 likes
  • 798 Views
  • 3 replies
  • 0 likes

Offline not working on iPhone 5 in Airplane mode

I have Spotify on both my iPad 2 and my iPhone 5, but when I try to use it on my iPhone in airplane mode, I keep getting prompted to login. I make sure i login before i power down for takeoff. Since the app works fine on iPad, I am not sure what is t...

  • Newbie
  • I have Spotify on both my iPad 2 and my iPhone 5, but when I try to use it on my iPhone in airplane mode, I keep getting prompted to login. I make sure i login before i power down for takeoff. Since ...
  • Peter__
  • Community Legend
  • 977 Views
  • 1 replies
  • 0 likes
  • 977 Views
  • 1 replies
  • 0 likes

Premium is not working

I upgraded to premium today but when I go back to spotify on my iphone it denies me access to anything premiuim. I logged out, restarted the app, re-downloaded it and nothing.

  • Newbie
  • I upgraded to premium today but when I go back to spotify on my iphone it denies me access to anything premiuim.  I logged out, restarted the app, re-downloaded it and nothing. 
  • neo-x
  • Community Legend
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Premium not working on iPhone

I bought a premium account earlier today and it has gone through and is working on my computer but not my iPhone. I tried uninstalling the app and when I log in it shows all of my playlists but if I try to listen it just says "only premium users can ...

  • Casual Listener
  • I bought a premium account earlier today and it has gone through and is working on my computer but not my iPhone. I tried uninstalling the app and when I log in it shows all of my playlists but if I ...
  • neo-x
  • Community Legend
  • 292 Views
  • 2 replies
  • 1 likes
  • 292 Views
  • 2 replies
  • 1 likes

My premium account isn't activated

I switched to a premium account around moo. Today and my iPhone app still shows me as not having premium but on the Spotify website it shows me as premium. I have already uninstalled and reinstalled the app, restarted my phone, and logged out and bac...

  • Newbie
  • I switched to a premium account around moo. Today and my iPhone app still shows me as not having premium but on the Spotify website it shows me as premium. I have already uninstalled and reinstal...
  • neo-x
  • Community Legend
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Require Login Every Time IPod Is shut off

Everytime I disconnect from wifi I cannot listen to my music even though the playlists are downloaded because it requires me to log back in but I cannot because I do not have access to wifi. This happens daily and is frustrating. I am able to replica...

  • Newbie
  • Everytime I disconnect from wifi I cannot listen to my music even though the playlists are downloaded because it requires me to log back in but I cannot because I do not have access to wifi. This hap...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

I can't get to friends profiles or playlists.

Hi, I have just signed up for spotify premium on my iPhone and have set up my own playlists etc.. Everything is fine and I can listen, download and manage everything. Only problem is I can't access people's profiles or playlists, even when thy subscr...

  • Newbie
  • Hi, I have just signed up for spotify premium on my iPhone and have set up my own playlists etc.. Everything is fine and I can listen, download and manage everything. Only problem is I can't access p...
  • Peter__
  • Community Legend
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Remote

Spoiler (Highlight to read) Hola, Do you guys have any suggestions on how to use my Iphone to remotecontrole my Ipad? Cheers!

  • Newbie
  •   Hola, Do you guys have any suggestions on how to use my Iphone to remotecontrole my Ipad? Cheers!  
  • neo-x
  • Community Legend
  • 839 Views
  • 3 replies
  • 0 likes
  • 839 Views
  • 3 replies
  • 0 likes

Not all local files will sync

When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync. Some of them will but most will not. I've placed all of the tracks I want to sync into playlists that I've set to be available offl...

  • Casual Listener
  • When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync.  Some of them will but most will not.  I've placed all of the tracks I...
  • neo-x
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

No playlist will sync

Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi.

  • Casual Listener
  • Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi. 
  • neo-x
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Spotify keeps trying to start songs on the iPad without success

I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no warnings, nothing. This is an ipad 2 with iOs 5.0.1 .Spo...

  • Casual Listener
  • I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no war...
  • serefarikan
  • Casual Listener
  • 539 Views
  • 2 replies
  • 0 likes
  • 539 Views
  • 2 replies
  • 0 likes

Iphone

Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika

  • Newbie
  • Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Can't sync my iPod

Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC. It's an iPod 2g with 4.2.1 and a Windows 7 PC.

  • Newbie
  • Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC.   It's an iPo...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Solved!! Error communication with spotify -> offline sync doesn't work

Hi, Everytime I open Spotify on my Iphone 4, I get this error, There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. What could be the problem? I always sync over wifi, and I have...

  • Newbie
  • Hi, Everytime I open Spotify on my Iphone 4, I get this error,  There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. ...
  • Flurry
  • Casual Listener
  • 9732 Views
  • 65 replies
  • 10 likes
  • 9732 Views
  • 65 replies
  • 10 likes

App doesn't work on my Iphone

The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help me as this is really annoying and confusing!

  • Newbie
  • The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help...
  • Jude
  • Spotify Legend
  • 1054 Views
  • 1 replies
  • 0 likes
  • 1054 Views
  • 1 replies
  • 0 likes

Controlling iOS spotify app from another iOS device

Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to change any time soon anyways. What I'm looking for...

  • Newbie
  • Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to...
  • tony2035
  • Music Fan
  • 11519 Views
  • 1 replies
  • 0 likes
  • 11519 Views
  • 1 replies
  • 0 likes

Set Mobile Password Loop

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email, I get a link that says, to set your password, click on ...

  • Regular
  • When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected).  The problem is, instead of a password in&nbsp...
  • 1243779924
  • Newbie
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes