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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32259 Views

40 replies

9 likes

  • 32259 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96264 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1074 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294256 Views

60 replies

15 likes

  • 294256 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124009 Views

19 replies

38 likes

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  • 19 replies
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What's New page doesn't load

The What's New page does not load on my iPhone. It does not matter whether I am connected to a WiFi network or the cellular network. I am a premium member.

Casual Listener

The What's New page does not load on my iPhone.  It does not matter whether I am connected to a WiFi network or the cellular network.  I am a premium member. 

275 Views

0 replies

0 likes

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The next track doesn't play if the iPhone is locked.

Description The next track doesn't play if the iPhone is locked. It's not doing it every time, but it's frequent. If I wait, nothing happens. I have to unlock my phone, then the illustration of the track that has finished briefly appears before to be...

Casual Listener

Description The next track doesn't play if the iPhone is locked. It's not doing it every time, but it's frequent.   If I wait, nothing happens. I have to unlock my phone, then the illust...

nonscience

Casual Listener

399 Views

1 replies

0 likes

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  • 1 replies
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Can'l login to Spotify iOS4 on iPod touch

I have Spotify Premium and have used Spotify on my iPod Touch for well over a year. Listen to online and offline content. Never have had a problem until today when it suddenly comes up with a login page when I go to open Spotify on the iPod Touch. No...

Newbie

I have Spotify Premium and have used Spotify on my iPod Touch for well over a year.  Listen to online and offline content.  Never have had a problem until today when it suddenly comes up wi...

312 Views

0 replies

0 likes

  • 312 Views
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Playlist was available offline, now not

Am a Premium user, and had a playlist that was set as available offline. Used this function on my iPhone, and saw all the tracks had the green icon noting they could be listened to without a connection. Added new songs to playlist today, and clicked ...

Newbie

Am a Premium user, and had a playlist that was set as available offline.  Used this function on my iPhone, and saw all the tracks had the green icon noting they could be listened to without a co...

279 Views

0 replies

0 likes

  • 279 Views
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Syncing ipod touch with spotify

When I subscribed to Spotify Premium, I had no problem making playlists available for offline use. Then I didn't use these playlists on my Ipod Touch and used my husband's ipad. Now that I am using my Ipod again, all the playlists are no longer avail...

Regular

When I subscribed to Spotify Premium, I had no problem making playlists available for offline use. Then I didn't use these playlists on my Ipod Touch and used my husband's ipad.   Now...

bhatnagar

Casual Listener

836 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Folders on iPhone app are not deletable and do not appear on the desktop app

Hello, I have a folder on the iPhone App called "x" containg three playlists and another folder called "x" (again) containg the rest of my playlists. I don't know how that happened but I think it was when I played around with the folder function. On ...

Regular

Hello,   I have a folder on the iPhone App called "x" containg three playlists and another folder called "x" (again) containg the rest of my playlists. I don't know how that happened but I t...

Mytikas

Regular

1399 Views

7 replies

0 likes

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  • 7 replies
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0.5.9 crashes on startup

Having problems with 0.5.9! Description The Spotify app on my iPhone crashes at startup every time. It is now unusable. A more detailed description, using numbered steps 1. I starred some tracks and opened the Spotify app to sync them. (I'm syncing s...

Newbie

Having problems with 0.5.9!   Description The Spotify app on my iPhone crashes at startup every time. It is now unusable.   A more detailed description, using numbered steps 1. ...

polintr

Casual Listener

471 Views

2 replies

1 likes

  • 471 Views
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Changing Bit Rate of Offline Content

Hello, I initially filled my iPhone with music for offline play at 320 Kbits/s bitrate but eventualy found myself quickly running out of space due to other types of media on my phone and would like to now downgrade the files to 160 kbits/secs. I have...

Casual Listener

Hello,   I initially filled my iPhone with music for offline play at 320 Kbits/s bitrate but eventualy found myself quickly running out of space due to other types of media on my phone and w...

337 Views

0 replies

0 likes

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iPhone 4 app does nothing

Downloaded the iPhone app, but I can't play anything. My playlist is there but says I must be a Premium member to play. The app is useless.

Casual Listener

Downloaded the iPhone app, but I can't play anything. My playlist is there but says I must be a Premium member to play. The app is useless.

Peter__

Community Legend

455 Views

3 replies

0 likes

  • 455 Views
  • 3 replies
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Playing songs available offline with online mode

I have a simple question. If I play a song that is available offline without going offline mode, does Spotify play from streaming or from what is saved on my iPhone? It would be ridiculous if it streams what is already downloaded, but I want to make ...

Newbie

I have a simple question.   If I play a song that is available offline without going offline mode, does Spotify play from streaming or from what is saved on my iPhone?   It would be...

322 Views

0 replies

1 likes

  • 322 Views
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  • 1 likes

NEW OPTION !

why not put the "library" on iPhone and android? I love listening to my playlist. but sometimes it become painful to change the playlist every time. why not put the "library" as we offer the computer version. Like this we can read ALL our piece. (sor...

Newbie

why not put the "library" on iPhone and android?   I love listening to my playlist. but sometimes it become painful to change the playlist every time. why not put the "library" as we offer t...

274 Views

0 replies

0 likes

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Synchronisierung schlägt auf Grund Probleme mit der Serververbindung feh.

Hallo, ich möchte meine Playlist gerne auf meinen Ipod Touch Synchronisieren, doch sobal ich als "Offline-Verfügbar" auswähle bricht er die Synchronisierung ab und im PC erscheint " Es ist ein Problem mit dem Spotify Server aufgetreten".

Newbie

Hallo,   ich möchte meine Playlist gerne auf meinen Ipod Touch Synchronisieren, doch sobal ich als "Offline-Verfügbar" auswähle bricht er die Synchronisierung ab und im PC erscheint " Es ist...

Bomberman99

Newbie

413 Views

1 replies

1 likes

  • 413 Views
  • 1 replies
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Manual Application Download

Hello, I'm currently living in a country that Spotify is not current support. How can I download the iPhone application and use my premium account? With Android it was easy, I just selected the "Manual download" in the page. Does iPhone have the same...

Regular

Hello,   I'm currently living in a country that Spotify is not current support. How can I download the iPhone application and use my premium account?    With Android it was e...

434 Views

0 replies

0 likes

  • 434 Views
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Premium isn't working on iPhone!

Hi,I just reactivated my Spotify, and it says I have an active premium subscription. But when I try to create playlists, it doesn't work, it says only premium users are allowed. But my old playlists that I DO have I can make them available offline. C...

Casual Listener

Hi, I just reactivated my Spotify, and it says I have an active premium subscription. But when I try to create playlists, it doesn't work, it says only premium users are allowed. But my old playli...

jbradley

Casual Listener

335 Views

1 replies

0 likes

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  • 1 replies
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Songs unavailable to play

My subscription ended as my card details expired. After renewing my card details and resuming with Spotify Premium - all of my playlists now contain '0 tracks' on my iphone. When I select the playlist - some of the songs are there (not all) but greye...

Newbie

My subscription ended as my card details expired. After renewing my card details and resuming with Spotify Premium - all of my playlists now contain '0 tracks' on my iphone. When I select the pla...

Peter__

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
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Just subscribed for Spotify Premiun

How long does it normally take for the mobile app to see that I have a premium account?

Casual Listener

How long does it normally take for the mobile app to see that I have a premium account?

Peter__

Community Legend

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
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spotify on itouch will not search

i am not sure what the problem is, but i have an itouch 5 and the search option doesnt work half the time. you type in an artist and it just sits there and, or it searches and nothing comes up. as of yesteray it trys to load the search screen, but no...

Regular

i am not sure what the problem is, but i have an itouch 5 and the search option doesnt work half the time. you type in an artist and it just sits there and, or it searches and nothing comes up. as of...

468 Views

0 replies

0 likes

  • 468 Views
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Tracks/albums that I have downloaded on my iPhone app disappear

I have a premium Spotify account. I use the iPhone app to download albums and tracks to play offline as playlists. Recently I have noticed that the playlist take a few minutes to load which is frustrating when you just want to open the app and play i...

Visitor

I have a premium Spotify account. I use the iPhone app to download albums and tracks to play offline as playlists. Recently I have noticed that the playlist take a few minutes to load which is frustr...

264 Views

0 replies

0 likes

  • 264 Views
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Sonos synch offline playlists

I am using my iphone as my controller for my sonos speaker system, but there's one kink. Basically any song that I already had on my computer before I got spotify (most of them) are unable to be played through my phone to the speaker unless my comput...

Newbie

I am using my iphone as my controller for my sonos speaker system, but there's one kink. Basically any song that I already had on my computer before I got spotify (most of them) are unable to be play...

809 Views

0 replies

0 likes

  • 809 Views
  • 0 replies
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