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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47672 Views
  • 15 replies
  • 36 likes
  • 47672 Views
  • 15 replies
  • 36 likes

please help me is not working

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song". Why is this? Is there like a 1800 number to call cause this is getting ridiculous I lo...

  • Casual Listener
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song".   Why is this? ...
  • neo-x
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Spotify on iOS needs an update

I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now. I have two phones (one work, one personal) and my work phone is a Samsung GSII and my personal is an iPhone 5. Hands dow...

  • Regular
  • I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now.   I have two phones (one work, one personal) and my work pho...
  • KW1
  • Regular
  • 947 Views
  • 4 replies
  • 1 likes
  • 947 Views
  • 4 replies
  • 1 likes

How do I know I'm not showing my activity on Facebook?

I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it to someone. This is not acceptable. On the desktop app,...

  • Casual Listener
  • I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it...
  • jp030593
  • Newbie
  • 3945 Views
  • 9 replies
  • 1 likes
  • 3945 Views
  • 9 replies
  • 1 likes

Is Spotify Overcrowded Already?

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG

  • Newbie
  • I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG  
  • user-removed
  • Not applicable
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Best way to have offline playlists in car? IPOD TOUCH

It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays in my car in offline mode and I can listed via bluetooth or USB? with li...

  • Regular
  •   It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone...   It would be so much easier if I could have a IPOD touch that just stays i...
  • NeilB
  • Regular
  • 1825 Views
  • 3 replies
  • 0 likes
  • 1825 Views
  • 3 replies
  • 0 likes

Apple TV - Sometimes music stop for some seconds

Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for several seconds and then continue as usual. I have use AirPlay with my iphone's ...

  • Casual Listener
  • Hi,    I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify.  It seems to work ok but sometimes the music stops for seve...
  • russtm
  • Roadie
  • 3383 Views
  • 5 replies
  • 0 likes
  • 3383 Views
  • 5 replies
  • 0 likes

Why can't I listen to Champion by The Chevin?

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

  • Newbie
  • When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?
  • David
  • Spotify Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Solved!! iOS 5 Premium not working.

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. Has this been fixed yet? What do I need to do? If i...

  • Newbie
  • I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. ...
  • David
  • Spotify Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

spotify has not upgraded my account

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

  • Newbie
  • I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?
  • David
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Premium wont work

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

  • Newbie
  • I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot
  • user-removed
  • Not applicable
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
  • 0 likes

Premium

I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2

  • Newbie
  • I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2
  • neo-x
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Premium subscription wont update on my ipod touch.

I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.

  • Visitor
  • I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.
  • neo-x
  • Community Legend
  • 581 Views
  • 2 replies
  • 0 likes
  • 581 Views
  • 2 replies
  • 0 likes

Bar not moving + Radio not playing (Premium Customer)

Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... Would highly apriciate a good and straightfowrward solutio...

  • Newbie
  • Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... ...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Any plans for iPad streaming on Unlimited subscription?

Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited? I know you consider the iPad a mobile device but many people now like me use one as their main home computer (for ...

  • Newbie
  • Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited?  I know you consider the iPad a mobile device but many p...
  • Richard
  • Community Legend
  • 1880 Views
  • 15 replies
  • 2 likes
  • 1880 Views
  • 15 replies
  • 2 likes

new Radio on Mobile Spotify app

Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. Thanks.Rob G.

  • Newbie
  • Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. ...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a minute!

So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you. * First of all, try restarting your phone. Recently, we have seen this to b...

  • Spotify Legend
  • So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you.    * First...
  • David
  • Spotify Legend
  • 17143 Views
  • 29 replies
  • 3 likes
  • 17143 Views
  • 29 replies
  • 3 likes

Spotify clearing my offlne playlists when i log in on my iPhone

I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90% of the time I get a message saying something along the line...

  • Casual Listener
  •   I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90%...
  • Peter__
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

multiple devices

Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are both cheaper per month than the premium subscription...

  • Visitor
  • Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are b...
  • Peter__
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Spotify on iphone4 does not connect on 3G, but it does on WiFi

Hi guys, I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed that I could not listen to music while in the car, except for...

  • Visitor
  • Hi guys,   I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed...
  • neo-x
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Crossfading with offline playlist = huge amount data usage

When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading to 0 seconds the data usage stops. With 4 sec crossf...

  • Newbie
  • When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading t...
  • 491 Views
  • 0 replies
  • 0 likes
  • 491 Views
  • 0 replies
  • 0 likes