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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37426 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103101 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1325 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299300 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126102 Views

19 replies

38 likes

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Spotify stops playing in about 3 hours! Need help!

I am playing Spotify at myt work and it just shuts off every 3 hours or so. I updated to the new IOS for my Itouch. I have speaker in an odd spot so it is hard to get up there every 3 hours to hit play. Can someone help me out? I looked under setting...

Visitor

I am playing Spotify at myt work and it just shuts off every 3 hours or so.  I updated to the new IOS for my Itouch.  I have speaker in an odd spot so it is hard to get up there every 3 hou...

stanley_streame

Newbie

354 Views

1 replies

0 likes

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Not downloading Playlists on iPod Touch

Hey A while ago I easily could download playlists and listen to them on the way. But now, every single track I try to download has a red sign next to it, indicating it won't download. Any suggestions?

Newbie

Hey   A while ago I easily could download playlists and listen to them on the way. But now, every single track I try to download has a red sign next to it, indicating it won't download. &...

Peter__

Community Legend

342 Views

1 replies

0 likes

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  • 1 replies
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iPad App Unresponsive (but doesn't crash)

Short version: I found a YouTube video that illustrates exactly what I'm seeing: http://www.youtube.com/watch?v=C-sWKMAMXrM Long version: DescriptionMany operations within the Spotify iPad app are unresponsive. Examples: I try to play a song and the ...

Newbie

Short version: I found a YouTube video that illustrates exactly what I'm seeing: http://www.youtube.com/watch?v=C-sWKMAMXrM   Long version:   Description Many operations withi...

Smiths

Newbie

1205 Views

1 replies

0 likes

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  • 1 replies
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The new Spotify IOS 4 app works better than the old Spofity app

I expressed my other issue about freezing up because i had almost 28 thousand tracks so i tried the other new Spotify app for IOS 4 and it seems to be working better. It does ask me before i start if i want to use the other Spotify app since i am not...

Roadie

I expressed my other issue about freezing up because i had almost 28 thousand tracks so i tried the other new Spotify app for IOS 4 and it seems to be working  better. It does ask me before i st...

309 Views

0 replies

0 likes

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only local files syncing to my iPhone

Hi, I recently changed my payment details for my premium account. My files wont sync with my iPhone, only my local files will. Thanks

Newbie

Hi,   I recently changed my payment details for my premium account.    My files wont sync with my iPhone, only my local files will.   Thanks

226 Views

0 replies

0 likes

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Does Spotify only work with IPOD Touch

I had a playlist of something like 20 some thousand on my Spotify App and it started freezing. I have since tried to sync my ipod with Spofity so i could listen to all the songs as mp3s on my ipod. I synced the Ipod and all it did was erase everythin...

Roadie

I had a playlist of something like 20 some thousand on my Spotify App and it started freezing. I have since tried to sync my ipod with Spofity so i could listen to all the songs as mp3s on my ipod. I...

jckinnick

Roadie

3888 Views

7 replies

0 likes

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  • 7 replies
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I guess ive reached my limit of playlists

I have something like 20 some thousand songs and god knows how many playlists and now spotify has started to freeze during load up. So i guess its finnished?

Roadie

I have something like 20 some thousand songs and god knows how many playlists and now spotify has started to freeze during load up. So i guess its finnished?

jckinnick

Roadie

366 Views

2 replies

0 likes

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  • 2 replies
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"Downloaded" song not actually downloaded

Sorry if this has been asked before - I did try and find a post with the same problem in but none were quite like this. So I'm downloading a huge playlist for offline availability - then occasionally it will zip through the downloading and download a...

Newbie

Sorry if this has been asked before - I did try and find a post with the same problem in but none were quite like this.   So I'm downloading a huge playlist for offline availability - then o...

220 Views

0 replies

0 likes

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App doesn't recognize premium account

My iPhone app does not let me play music. It says only for premium users. I signed up for premium using Facebook. Can you fix it for me.

Newbie

My iPhone app does not let me play music. It says only for premium users. I signed up for premium using Facebook. Can you fix it for me.

Peter__

Community Legend

729 Views

1 replies

0 likes

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  • 1 replies
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Playlists won't download on IPad

When I mark a playList for download it never makes any progress. I am using an Ipad (3)

Casual Listener

When I mark a playList for download it never makes any progress.  I am using an Ipad (3)

IngridHardie

Newbie

1920 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Most Liked From songs from Radio are unavailable when not connected to wifi

I have an ipod touch. I noticed recently most of my Liked from Radio tracks are grayed out and can't be listened to offline. Liked from Radio also doesn't have a green down arrow sign to the left of it as do the playlists I downloaded. Does anyone kn...

Regular

I have an ipod touch.  I noticed recently most of my Liked from Radio tracks are grayed out and can't be listened to offline.  Liked from Radio also doesn't have a green down arrow sign to ...

259 Views

0 replies

0 likes

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Play by artist

I am using the iPhone app and I can't seem to search by artist on the tracks that I have available for offline mode. Is there a button that I'm not pressing?

Newbie

I am using the iPhone app and I can't seem to search by artist on the tracks that I have available for offline mode. Is there a button that I'm not pressing?

Peter__

Community Legend

265 Views

1 replies

0 likes

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Probleme avec Premium

Bonjour Aujourdh'ui Je me suis abbonez a Spotify Premium Pour ecoutez de la musique sur mon iphone , Mais apparement Je suis Toujours pas en premium ???????

Newbie

Bonjour Aujourdh'ui Je me suis abbonez a Spotify Premium Pour ecoutez de la musique sur mon iphone , Mais apparement Je suis Toujours pas en premium ???????

201 Views

0 replies

0 likes

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My local files doesnt play anymore...

I havent updated anything since it worked the last time(last night). Just wanted to get online and sync my offline playlists and now all my local files stopped working on the phone. I dont get any error message or anything it just doesnt play. Please...

Newbie

I havent updated anything since it worked the last time(last night). Just wanted to get online and sync my offline playlists and now all my local files stopped working on the phone. I dont get any er...

Peter__

Community Legend

398 Views

2 replies

1 likes

  • 398 Views
  • 2 replies
  • 1 likes

Subscription Issues

I have a Premium subscription but when I log-on on my phone, Spotify won't let me stream music as it says "Only Premium users can stream on demand". Can anyone help???

Newbie

I have a Premium subscription but when I log-on on my phone, Spotify won't let me stream music as it says "Only Premium users can stream on demand". Can anyone help???

Peter__

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
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Solved!! Can't play in songs in my iPhone

I can't play songs in my iPhone that can be played on my computer. i created a playlist and works fine on my PC but not on my iPad or iPhone. They are greyed out and when i'm clicking on them, this message show: "Track Unavailable" "You can still sta...

Regular

I can't play songs in my iPhone that can be played on my computer. i created a playlist and works fine on my PC but not on my iPad or iPhone.   They are greyed out and when i'm clicking on...

EmilOfS

Regular

9418 Views

3 replies

0 likes

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  • 3 replies
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was syncing offline playlists then it stopped

I have an iPod touch and am using wifi I was downloading songs to be played offline and it was working fine for a good while then there was a song which couldn't be downloaded and then it messed up the offline option I can still download songs but ca...

Newbie

I have an iPod touch and am using wifi I was downloading songs to be played offline and it was working fine for a good while then there was a song which couldn't be downloaded and then it messed up t...

263 Views

0 replies

0 likes

  • 263 Views
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Last.fm scrobbling misses first song

Hey, I use spotify on my iPad and scrobble to my last.fm account. I noticed recently that the first song I play sometimes gets missed by last.fm, as if Spotify takes some time connecting. I only noticed today, so maybe it's a problem in an update? An...

Casual Listener

Hey,   I use spotify on my iPad and scrobble to my last.fm account. I noticed recently that the first song I play sometimes gets missed by last.fm, as if Spotify takes some time connecting. ...

270 Views

0 replies

0 likes

  • 270 Views
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Newer playlists won't sync

The last 20 or so playlists I've added to Spotify and made available offline are never there when I start Spotify. When I log in they have to reload and then I have to make them available offline again which is wasting my 3G data allowance and very a...

Newbie

The last 20 or so playlists I've added to Spotify and made available offline are never there when I start Spotify. When I log in they have to reload and then I have to make them available offline aga...

290 Views

0 replies

0 likes

  • 290 Views
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Solved!! New phone, tells me I have a 48 hour trail when I'm already a subscriber

I just switched over to iOS from Android, I just logged into my Spotify account and it tells me there's a 48 hour trail even though I'm already subscriber and have been for a long time now. Is there something I can do to fix this?

Casual Listener

I just switched over to iOS from Android, I just logged into my Spotify account and it tells me there's a 48 hour trail even though I'm already subscriber and have been for a long time now. Is there ...

Nartman23

Casual Listener

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes