Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
31091 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95708 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424952 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294020 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I havent updated anything since it worked the last time(last night). Just wanted to get online and sync my offline playlists and now all my local files stopped working on the phone. I dont get any error message or anything it just doesnt play. Please...
I havent updated anything since it worked the last time(last night). Just wanted to get online and sync my offline playlists and now all my local files stopped working on the phone. I dont get any er...
Community Legend
376 Views
2 replies
1 likes
I have a Premium subscription but when I log-on on my phone, Spotify won't let me stream music as it says "Only Premium users can stream on demand". Can anyone help???
I have a Premium subscription but when I log-on on my phone, Spotify won't let me stream music as it says "Only Premium users can stream on demand". Can anyone help???
Community Legend
296 Views
1 replies
0 likes
I can't play songs in my iPhone that can be played on my computer. i created a playlist and works fine on my PC but not on my iPad or iPhone. They are greyed out and when i'm clicking on them, this message show: "Track Unavailable" "You can still sta...
I can't play songs in my iPhone that can be played on my computer. i created a playlist and works fine on my PC but not on my iPad or iPhone. They are greyed out and when i'm clicking on...
Regular
9383 Views
3 replies
0 likes
I have an iPod touch and am using wifi I was downloading songs to be played offline and it was working fine for a good while then there was a song which couldn't be downloaded and then it messed up the offline option I can still download songs but ca...
I have an iPod touch and am using wifi I was downloading songs to be played offline and it was working fine for a good while then there was a song which couldn't be downloaded and then it messed up t...
247 Views
0 replies
0 likes
Hey, I use spotify on my iPad and scrobble to my last.fm account. I noticed recently that the first song I play sometimes gets missed by last.fm, as if Spotify takes some time connecting. I only noticed today, so maybe it's a problem in an update? An...
Hey, I use spotify on my iPad and scrobble to my last.fm account. I noticed recently that the first song I play sometimes gets missed by last.fm, as if Spotify takes some time connecting. ...
258 Views
0 replies
0 likes
The last 20 or so playlists I've added to Spotify and made available offline are never there when I start Spotify. When I log in they have to reload and then I have to make them available offline again which is wasting my 3G data allowance and very a...
The last 20 or so playlists I've added to Spotify and made available offline are never there when I start Spotify. When I log in they have to reload and then I have to make them available offline aga...
275 Views
0 replies
0 likes
I just switched over to iOS from Android, I just logged into my Spotify account and it tells me there's a 48 hour trail even though I'm already subscriber and have been for a long time now. Is there something I can do to fix this?
I just switched over to iOS from Android, I just logged into my Spotify account and it tells me there's a 48 hour trail even though I'm already subscriber and have been for a long time now. Is there ...
Casual Listener
441 Views
1 replies
0 likes
I habe uploaded Oasis onto spotify on the computer it plays on that. My playlist on the pc is available offline and so is my phone. When I try and play Oasis songs on my phone I get Track not synced If you own the track, you can it sync it form your ...
I habe uploaded Oasis onto spotify on the computer it plays on that. My playlist on the pc is available offline and so is my phone. When I try and play Oasis songs on my phone I get Track ...
Community Legend
571 Views
2 replies
0 likes
I have the spotify free trial on my ipod and it seems great so far, but the trouble is that it won't let me sync more than 3 or 4 playlists (of roughly 12 songs each) for offline listening. It says not enough space on device but more than half of the...
I have the spotify free trial on my ipod and it seems great so far, but the trouble is that it won't let me sync more than 3 or 4 playlists (of roughly 12 songs each) for offline listening. It says n...
265 Views
0 replies
0 likes
I just paid for premium yet it keeps saying I can't listen to my music on demand
I just paid for premium yet it keeps saying I can't listen to my music on demand
Spotify
305 Views
3 replies
0 likes
I don't know how to delete my spotify account.I had facebook once and then i deleted it. Now i can't log Into my sportify.I can't make another account because spotify tells that my e-mail already are in use.What to do peeps??
I don't know how to delete my spotify account. I had facebook once and then i deleted it. Now i can't log Into my sportify. I can't make another account because spotify tells that my e-mail already...
Community Legend
247 Views
1 replies
0 likes
I can't sync my offline playlist on my iPhone whatever I do so when I'm out and about on the tube I have absolutely nothing to listen too! Please help!
I can't sync my offline playlist on my iPhone whatever I do so when I'm out and about on the tube I have absolutely nothing to listen too! Please help!
287 Views
0 replies
1 likes
I wanted to have a bunch of songs downloaded at normal quality for regular listening (since it doesnt take up as much memory), but when i want better quality, I wanted a few albums to be synced at extreme quality on a separate playlist. Is this possi...
I wanted to have a bunch of songs downloaded at normal quality for regular listening (since it doesnt take up as much memory), but when i want better quality, I wanted a few albums to be synced at ex...
237 Views
0 replies
0 likes
I have some songs that were on my phone for itunes, and i wanted to have them be on the spotify app so i could go to one place for my music. So, as I began to sync music on to my Iphone, and I noticed that i was losing memory space on my phone to syn...
I have some songs that were on my phone for itunes, and i wanted to have them be on the spotify app so i could go to one place for my music. So, as I began to sync music on to my Iphone, and &n...
Newbie
445 Views
1 replies
0 likes
Hello Spotify-o-philes, HOW do we look at a list of what the radio played?Sometimes my hands are messy and I cannot touch my 'devices' (iPhone, keyboard) yet I want to go back to see what the radio just played - or played an hour ago. I can review st...
Hello Spotify-o-philes, HOW do we look at a list of what the radio played? Sometimes my hands are messy and I cannot touch my 'devices' (iPhone, keyboard) yet I want to go back to see what the rad...
276 Views
0 replies
0 likes
Hello Fellow Spotify-o-philes, HOW do we undo a dislike for a track ? I fumble finger dislikes on the iPhone A LOT. I am bummed that the service is learning to avoid songs I dig. Can anyone help me learn how to undo my dislikes? PLEASE!!!??
Hello Fellow Spotify-o-philes, HOW do we undo a dislike for a track ? I fumble finger dislikes on the iPhone A LOT. I am bummed that the service is learning to avoid songs I dig. Can ...
1232 Views
0 replies
0 likes
I have an iPhone (4S). If I start to listen to a playlist, and pause a song to go and do other things on my phone (like if I'm listening to it in the car and then I get to work), after a few hours when I go back to Spotify and it reloads (the three d...
I have an iPhone (4S). If I start to listen to a playlist, and pause a song to go and do other things on my phone (like if I'm listening to it in the car and then I get to work), after a few ho...
393 Views
0 replies
0 likes
Hello, Since a week I have spotify premium, but when i want to open it on my mobile phone it says i dont have spotify premium and on my computer it says i do have premium. Am I doing anything wrong ? Also how can i get my playlist that i already have...
Hello, Since a week I have spotify premium, but when i want to open it on my mobile phone it says i dont have spotify premium and on my computer it says i do have premium. Am I ...
237 Views
0 replies
0 likes
Can someone recompile the current version to support arm7s (iPhone5/iPod Touch 5th Gen) architectures please? Many thanks in advance, Samuel
Can someone recompile the current version to support arm7s (iPhone5/iPod Touch 5th Gen) architectures please? Many thanks in advance, Samuel
256 Views
0 replies
0 likes
The What's New page does not load on my iPhone. It does not matter whether I am connected to a WiFi network or the cellular network. I am a premium member.
The What's New page does not load on my iPhone. It does not matter whether I am connected to a WiFi network or the cellular network. I am a premium member.
275 Views
0 replies
0 likes
