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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60925 Views
  • 16 replies
  • 37 likes
  • 60925 Views
  • 16 replies
  • 37 likes

New update won't scrobble

Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when I go back to online mode. It never happened until ...

  • Roadie
  • Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when...
  • 1247626212
  • Newbie
  • 881 Views
  • 4 replies
  • 0 likes
  • 881 Views
  • 4 replies
  • 0 likes

spotify on my Iphone 5 is really slow syncing?

Hey! I just got a Iphone 5 and I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sync, and it uses about a half an hour to sync 25 songs..Is i...

  • Casual Listener
  • Hey! I just got a Iphone 5 and  I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sy...
  • Oatterz
  • Newbie
  • 585 Views
  • 1 replies
  • 1 likes
  • 585 Views
  • 1 replies
  • 1 likes

Old playlist shows in iOS app show up

In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I I then try to move playlists within the Spotify de...

  • Casual Listener
  • In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I...
  • jkb1969
  • Casual Listener
  • 585 Views
  • 6 replies
  • 1 likes
  • 585 Views
  • 6 replies
  • 1 likes

Premium Account not working on iphone 5

I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am. From what I'm reading in the Forums this is a company glitch? Seems like a lot of people are ...

  • Casual Listener
  • I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am.   From what I'm reading in the Fo...
  • Luxjules
  • Casual Listener
  • 825 Views
  • 4 replies
  • 0 likes
  • 825 Views
  • 4 replies
  • 0 likes

lost playlists

Hello All at Spotify, Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was a good way to get them back? Many thanks Richard

  • Newbie
  • Hello All at Spotify,   Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was ...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

My local files won't play/sync on my iphone 4

On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please

  • Newbie
  • On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

How to stop shuffle on mobile

How can I change to normal play in stead of shuffle play on my iPhone ?

  • Newbie
  • How can I change to normal play in stead of shuffle play on my iPhone ?
  • NMissoula
  • Casual Listener
  • 973 Views
  • 4 replies
  • 0 likes
  • 973 Views
  • 4 replies
  • 0 likes

Solved!! My Spotify account & my iPad-HELP QUICKLY PLEASE! 19 HRS LEFT IN TRIAL..

When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of the individuals chosen...all I had to do was enter t...

  • Casual Listener
  • When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of t...
  • BreezySummer
  • Casual Listener
  • 761 Views
  • 4 replies
  • 0 likes
  • 761 Views
  • 4 replies
  • 0 likes

Playlists disappeared

Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. Help!!!!

  • Newbie
  • Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. H...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Songs available on mobile but not iPad

I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad app and it didn't help. Not sure why this is happe...

  • Newbie
  • I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Problemas con la aplicación en Ipod actualizado (5.1.1)

La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El problema pasa tanto conectado por wifi, como con las...

  • Newbie
  • La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El p...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

iPhone premium app wont login through facebook

Just upgraded to premium, and installed the mobile app. When i open the app it has two options: to either sign in via facebook or through spotify details. I click login wiht Facebook and it opens my facebook app, but there is no way to open spotify. ...

  • Newbie
  • Just upgraded to premium, and installed the mobile app.  When i open the app it has two options: to either sign in via facebook or through spotify details.  I click login wiht Facebook and ...
  • rshar
  • Newbie
  • 935 Views
  • 2 replies
  • 0 likes
  • 935 Views
  • 2 replies
  • 0 likes

Lost playlists...

The playlists in question still exist in search and act like they are mine, but they no longer show up in my playlist inbox. Please help!

  • Newbie
  • The playlists in question still exist in search and act like they are mine, but they no longer show up in my playlist inbox. Please help!  
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium on iphone and ipad in South Africa?

Hi all, Soon I'll be travelling to South Africa. I have a Belgian Spotify premium account and Spotify with all my playlists is installed on my iPad 2 and iPhone 5. Can I access Spotify and my playlists when I'm in South Africa? Thanks a lot.

  • Newbie
  • Hi all,   Soon I'll be travelling to South Africa. I have a Belgian Spotify premium account and Spotify with all my playlists is installed on my iPad  2 and iPhone 5. Can I access Spoti...
  • MattSuda
  • Spotify Star
  • 3560 Views
  • 2 replies
  • 0 likes
  • 3560 Views
  • 2 replies
  • 0 likes

Ipad WiFi and streaming

Hi. I have an Ipad (WiFi - NOT 3G) and I cannot receive streaming unless I upgrade to a premium service. I wonder why I receive streaming to my notebooks, pc's and mac via wifi without problems but not to my Ipad. Regards, Js

  • Casual Listener
  • Hi.   I have an Ipad (WiFi - NOT 3G) and I cannot receive streaming unless I upgrade to a premium service. I wonder why I receive streaming to my notebooks, pc's and mac via wifi without probl...
  • Jude
  • Spotify Legend
  • 1845 Views
  • 6 replies
  • 0 likes
  • 1845 Views
  • 6 replies
  • 0 likes

Spotify local file sync starts and stops over and over

I click on Devices and it tells me to connect my iphone. I have several playlists set to offline mode. I open a playlist set to offline that I know has local files on the computer. I watch the spotify Windows app blink that it is syncing, then stop. ...

  • Newbie
  • I click on Devices and it tells me to connect my iphone.  I have several playlists set to offline mode.  I open a playlist set to offline that I know has local files on the computer.  ...
  • steffyelizabeth
  • Newbie
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Car Radio iPhone link

If a plug my iphoner into my car radio it begins with Spotify (for a second) then moves over to iPod. How can I keep to Spotify?

  • Newbie
  • If a plug my iphoner into my car radio it begins with Spotify (for a second)  then moves over to iPod.  How can I keep to Spotify?
  • chrishasmusic
  • Regular
  • 1789 Views
  • 3 replies
  • 0 likes
  • 1789 Views
  • 3 replies
  • 0 likes

Same problem

Hi, I'm having the same issue. Can you help resolve?

  • Newbie
  • Hi, I'm having the same issue. Can you help resolve?
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Solved!! Celluar draining, offline mode not working

I have a very limited celluar plan for my iPhone (500MB), so I disable sync over 2G/3G and turn on offline mode. However, when Spotify is closed and re-opened, it asks me to sign in again, forcing me to disable offline mode in order to start Spotify....

  • Music Fan
  • I have a very limited celluar plan for my iPhone (500MB), so I disable sync over 2G/3G and turn on offline mode.  However, when Spotify is closed and re-opened, it asks me to sign in again, fo...
  • spitcool
  • Casual Listener
  • 596 Views
  • 3 replies
  • 0 likes
  • 596 Views
  • 3 replies
  • 0 likes