Help Wizard

Step 1


App will show nothing but logo

App will show nothing but logo

The app for IOS will not let me navigate anywhere and is just showing the spotify logo shown in the picture. obviously a glitch. please fix soon. the pregame is hurting 

1 Reply

Hey @joestewflora, help's here!


Could you let us know:


  • Does this also happen over WiFi?
  • Do you have Mobile Data enabled for Spotify?
  • What iPhone model and iOS version are you running?
  • When did you notice this happening (was it after an update or log out)?
  • Have you tried a clean reinstallation to ensure that you're on the latest app version?

Keep us posted.

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