Apple TV 4k - cannot connect - "your trial has ended" message

[Kimpanda]

Plan

Free

Device

Apple TV 4k

Operating System

tvOS 14.2

Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and submit the pair code on another device (I tried via my computer and phone), the other device browser window says the pairing was successful and I can close the window, but in the Spotify app on my Apple TV I get a message saying "Your trial has ended. Get Spotify premium, etc." and the only option I have is to click on "Dismiss" after which, the app takes me back to the log in screen. I tried, restarting the Apple TV, uninstalling reinstalling the Spotify app, but it did not solve the issue and it's just going in circles...

Any ideas how to get this fixed?

[Jeremy]

Hey there @Kimpanda,

Thank you for your post here in the Community. We're really sorry to hear about this.

Can you try to log in with another Premium account - such as a friend's or a family member's to see if the issue persist?

We'll keep an eye out for your reply.

Cheers!