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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37126 Views
  • 15 replies
  • 36 likes
  • 37126 Views
  • 15 replies
  • 36 likes

Cant see artists songs

PlanFree/PremiumCountry Untied states DeviceiPhone 11Operating SystemIOS 14.3 My Question or Issueevery time I go on an artist profile and click to view all of their songs it dosen’t work , I’ve deleted the app multiple times as well as logged out bu...

  • Casual Listener
  • Plan Free/Premium Country  Untied states    Device iPhone 11 Operating System IOS 14.3   My Question or Issue every time I go on an artist profile and click to view all...
  • Billy-J
  • Spotify Star
  • 1117 Views
  • 11 replies
  • 0 likes
  • 1117 Views
  • 11 replies
  • 0 likes

Bug - Retrieval failure for album songs

PlanPremiumCountry: UK DeviceiPhone 8 PlusOperating System(iOS 13.3.1) My Question or IssueWhen I the user:On searching for an album On selecting an album cell, Then I get presented with a loading elipsis indicator for a prolonged time period. If the...

  • Visitor
  • Plan Premium Country: UK   Device iPhone 8 Plus Operating System (iOS 13.3.1)   My Question or Issue When I the user: On searching for an album  On selecting an album cell...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! Can’t play any song unless I have added it to a playlist

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueWhen I press on any song that has not been previously added to one of my playlists, it simply will not play. If I was playing a song from a playlist before pressing...

  • Visitor
  • Plan Premium Country Sweden Device iPhone XR Operating System iOS 13.6.1   My Question or Issue When I press on any song that has not been previously added to one of my playlists, it s...
  • MichaelJerzak
  • Composer
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture de titre à la suite et file d'attente problème

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file d'attentte" ce qui est très dérengeant. Je ne peux...

  • Newbie
  • Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file...
  • Alex
  • Spotify Legend
  • 5371 Views
  • 6 replies
  • 3 likes
  • 5371 Views
  • 6 replies
  • 3 likes

My music won’t play without wifi connection

PlanPremiumCountryRussiaDevice(iPhone XR)Operating System(iOS 13.5.1) My Question or IssueI tried to play my music with my 4G connection on but it didn't work. I have checked that I allow my phone to use 4G for Spotify and set my music quality in the...

  • Casual Listener
  • Plan Premium Country Russia Device (iPhone XR) Operating System (iOS 13.5.1)   My Question or Issue I tried to play my music with my 4G connection on but it didn't work. I have checked...
  • Billy-J
  • Spotify Star
  • 1498 Views
  • 3 replies
  • 0 likes
  • 1498 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

  • Visitor
  • So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...
  • Elena
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • iOS
  • 258 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queued songs are not showing in queue list.

PlanPremiumDeviceiPhone 6siPad Air 2Operating SystemiOS 12.1Spotify Version 8.4.77 On the upper image there should be two songs in the queue but only one of them can be seen, and on the other image, if there is only one song in the queue it can’t be ...

  • Casual Listener
  • Plan Premium Device iPhone 6s iPad Air 2 Operating System iOS 12.1 Spotify Version 8.4.77   On the upper image there should be two songs in the queue but only one of them can be seen,...
  • Elena
  • Moderator
  • 3899 Views
  • 4 replies
  • 0 likes
  • 3899 Views
  • 4 replies
  • 0 likes

LOST ALL LIKED SONGS

Hello, Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do? thank you

  • Casual Listener
  • Hello,   Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do?   thank you  
  • Mauler74
  • Visitor
  • 14076 Views
  • 6 replies
  • 3 likes
  • 14076 Views
  • 6 replies
  • 3 likes

Lyrics

PlanPremiumCountryMexicoDeviceiPhone 11Operating System13.6 VersionMy Question or IssueI am not able to see the lyrics of the songs. I know that not all the songs have the option but really I don't have the option to see that. My friends and I were t...

  • Casual Listener
  • Plan Premium Country Mexico Device iPhone 11 Operating System 13.6 Version My Question or Issue I am not able to see the lyrics of the songs. I know that not all the songs have the option bu...
  • Billy-J
  • Spotify Star
  • 1061 Views
  • 5 replies
  • 0 likes
  • 1061 Views
  • 5 replies
  • 0 likes

I've tried everything and can't get my local files to play on my iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemWindows 10 My Question or IssueI've been trying for well over an hour and absolutely CANNOT get my local files to transfer on my iphone. I've tried a clean reinstall of the app, I've tried turning W...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7+ Operating System Windows 10   My Question or Issue I've been trying for well over an hour and absolutely CANNOT get my local files to transfer...
  • 407 Views
  • 0 replies
  • 0 likes
  • iphone
    local files
    Premium
    Windows
  • 407 Views
  • 0 replies
  • 0 likes

Shuffle isn’t disconcerting

My Problem: I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a minus to hide that song. There is no shuffle on or off modus s...

  • Casual Listener
  • My Problem:   I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a mi...
  • LittleSilvie
  • Casual Listener
  • 489 Views
  • 4 replies
  • 0 likes
  • Shuffle problem
  • 489 Views
  • 4 replies
  • 0 likes

Background Color in Player Doesn't Load

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 13.6.1 My Question or IssueWhen playing a song, sometimes the background color in the player, which is supposed to mirror a color from the album's cover art, doesn't load. This doesn't...

IMG_0150.jpg IMG_0151.jpg
  • Casual Listener
  • Plan Premium Country United States Device iPhone XS Operating System iOS 13.6.1   My Question or Issue When playing a song, sometimes the background color in the player, which is suppo...
  • Loxer
  • Community Legend
  • 2477 Views
  • 3 replies
  • 0 likes
  • 2477 Views
  • 3 replies
  • 0 likes

Superuser Contribution The queue is still broken and the app crashes a lot

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueThe queue is still broken and the app crashes a lot.

  • Music Fan
  •   Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6   My Question or Issue The queue is still broken and the app crashes a lot. 
  • Allove79
  • Music Fan
  • 709 Views
  • 2 replies
  • 0 likes
  • 709 Views
  • 2 replies
  • 0 likes

Spotify keeps playing Dutch music

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and frankly prefer to listen to music in my own language,...

  • Visitor
  • For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and fr...
  • Loxer
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Home screen not loading on iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load m...

  • Newbie
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue I’m having an issue where when I open my app it gives me a “something went wrong - try again”...
  • Loxer
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

  • Newbie
  • Plan Premium Country USA   Device iPhone XR Operating System iOS 13.6   My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...
  • Loxer
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • Group Sessions
  • 494 Views
  • 1 replies
  • 0 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

  • Visitor
  • Plan Premium Country   Device iPad Operating System iOS 13   My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...
  • Loxer
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • downloads
    local file sync
    local files
    Local files for Spotify Mobile
    Local files not downloading
  • 440 Views
  • 1 replies
  • 0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

  • Regular
  • 2020 iPad Pro iPadOS 13.6.1, Spotify Premium   I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...
  • Loxer
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

  • Visitor
  • plan Premium Country egypt Device Iphone xr Operating System Ios   My Question or Issue I cant find any podcasts inside the app
  • Billy-J
  • Spotify Star
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

  • Visitor
  • Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...
  • Billy-J
  • Spotify Star
  • 543 Views
  • 1 replies
  • 1 likes
  • 543 Views
  • 1 replies
  • 1 likes