Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232449 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114020 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442893 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303903 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.3 My Question or IssueAutoplay is not working for me on my phone. I deleted and redownloaded the app. Turned autoplay on and off. And I logged out and back in. It’s still not working. Can you...
Plan Premium Country USA Device iPhone 11 Operating System iOS 14.3 My Question or Issue Autoplay is not working for me on my phone. I deleted and redownloaded the app. Turned autopl...
Spotify Legend
1241 Views
6 replies
0 likes
PlanPremiumCountry AustraliaDeviceiPhone 8 PlusOperating SystemiOS 14.3 My Question or Issue The app will not let me even play half a song without crashing. I have logged in and out, updated, uninstalled and reinstalled, and even updated my iOS. It w...
Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS 14.3 My Question or Issue The app will not let me even play half a song without crashing. I have logged in ...
Spotify Legend
4821 Views
30 replies
4 likes
PlanFreeCountryUSA Device(iPhone XROperating System(iOS 14.3 My Question or IssueWhen I listen on my iPhone XR with Bluetooth earbuds connected, Spotify crashes anywhere from 2-15 minutes after starting. I tried 2 separate clean installs and it didn'...
Plan Free Country USA Device (iPhone XR Operating System (iOS 14.3 My Question or Issue When I listen on my iPhone XR with Bluetooth earbuds connected, Spotify ...
Spotify Legend
5560 Views
1 replies
2 likes
PlanPremiumCountryUSDeviceIphone XSOperating SystemiOS14 My Question or IssueI have a playlist I have been trying to share with friends and on some places on the internet. When I post the link to the playlist if the user is on mobile and has the app ...
Plan Premium Country US Device Iphone XS Operating System iOS14 My Question or Issue I have a playlist I have been trying to share with friends and on some places on the intern...
Spotify Legend
9443 Views
9 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 7sOperating SystemiOS 14.2 My Question or IssueOver the last couple days I've been noticing as I've been listening to music the app with freeze suddenly and crash. It does this several times a day and gets very fr...
Plan Premium Country Canada Device iPhone 7s Operating System iOS 14.2 My Question or Issue Over the last couple days I've been noticing as I've been listening to music the app with ...
Spotify Star
673 Views
1 replies
0 likes
.PremiumCountry DeviceiPhone 11Operating System My Question or IssueAs title says. It mostly happens when i’m offline. Ive tried a clean reinstall, signed in and out about 6 times. Ive tried near enough everything. Has anyone else got this problem or...
. Premium Country Device iPhone 11 Operating System My Question or Issue As title says. It mostly happens when i’m offline. Ive tried a clean rein...
Spotify Legend
608 Views
1 replies
0 likes
Hi, justed wanted to start using Spotify on my Apple TV 4K by sending audio out via HDMI and Airplay. While this does work with other Apps on the ATV, it seems that Spotify is broken in that regard. I tried it with both options we got: a) running Spo...
Hi, justed wanted to start using Spotify on my Apple TV 4K by sending audio out via HDMI and Airplay. While this does work with other Apps on the ATV, it seems that Spotify is broke...
612 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 7, Macbook Pro 2015 )Operating System(iOS 14.3 ) My Question or IssueI think my issue is similar to many people, my Shazam Playlist does not update. For example 1 out of 10 songs would come up. I have around 450 son...
Plan Premium Country USA Device (iPhone 7, Macbook Pro 2015 ) Operating System (iOS 14.3 ) My Question or Issue I think my issue is similar to many people, my Shazam Playlist does no...
Spotify Legend
1204 Views
1 replies
0 likes
PlanFamily PremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.2 I got a new computer recently (Windows 10) and I wanted to redownload my local files to my iPhone. I have tried everything and nothing will work. I feel like I have been on every foru...
Plan Family Premium Country USA Device iPhone 8 Operating System iOS 14.2 I got a new computer recently (Windows 10) and I wanted to redownload my local files to my iPhone. I have tri...
Spotify Legend
3990 Views
17 replies
0 likes
PlanPremiumDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueEvery evening I go into airplane mode and I set a sleep timer for audio books/music. After exactly 1:10 the app crashes. When I start it again and just hit the play button, the t...
Plan Premium Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue Every evening I go into airplane mode and I set a sleep timer for audio books/music. After exactly 1:10 th...
Spotify Legend
3597 Views
10 replies
0 likes
I TRIED BOTH METHODS: AUTOMATICALLY RECOGNIZED THE ACCOUNT ASSOCIATED WITH MY PHONE AND THE PAIRING CODE. BOTH WAYS ENDS WITH A LOADING BLUE AND GREEN CIRCLE SPINNING. SPOTIFY REALLY SHOULD PUT MORE EFFORT ON WEARABLES APPS. I REALLY LOVE SPOTIFY, BU...
I TRIED BOTH METHODS: AUTOMATICALLY RECOGNIZED THE ACCOUNT ASSOCIATED WITH MY PHONE AND THE PAIRING CODE. BOTH WAYS ENDS WITH A LOADING BLUE AND GREEN CIRCLE SPINNING. SPOTIFY REALLY SHOULD ...
Spotify Legend
2300 Views
3 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 7Operating SystemiOS14.3 My Question or IssueRecently, whenever I listen to Spotify through my Apple AirPods and the screen locks, Spotify stops playing after 10seconds. There is no issue at all with Apple...
Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS14.3 My Question or Issue Recently, whenever I listen to Spotify through my Apple AirPods and the screen locks...
Casual Listener
13129 Views
2 replies
0 likes
Hi, I have Spotify Premium on Iphone XR.I am trying to listed to shagged, married, annoyed and haven't listened for a while so wanted to carry on listening episode 45.It doesn't matter which episode I select, it plays the one from Jan 2021, even thou...
Hi, I have Spotify Premium on Iphone XR. I am trying to listed to shagged, married, annoyed and haven't listened for a while so wanted to carry on listening episode 45. It doesn't matter w...
Spotify Legend
831 Views
1 replies
0 likes
PlanPremium DuoCountryColombiaDeviceiPhone 8 PlusOperating SystemiOS 12.4.1 Spotify en el celular de mi esposaa solo funciona cuando esta conectado a wifi y cuando se pasa a datos aparece “conectando” todo el tiempo; además las páginas de Spotify y l...
Plan Premium Duo Country Colombia Device iPhone 8 Plus Operating System iOS 12.4.1 Spotify en el celular de mi esposaa solo funciona cuando esta conectado a wifi y cuando se pasa a da...
Spotify Legend
2757 Views
4 replies
0 likes
PlanPremiumCountryRomaniaDeviceApple Watch SE & iPhone 11Operating SystemwatchOS 7.2 My Question or IssueHi,I noticed yesterday that, the option for streaming from the watch disappeared, I had this option previously, the last time I used it was about...
Plan Premium Country Romania Device Apple Watch SE & iPhone 11 Operating System watchOS 7.2 My Question or Issue Hi, I noticed yesterday that, the option for streaming from the ...
Spotify Legend
2072 Views
3 replies
0 likes
I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...
I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...
Spotify Legend
701 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDeviceIphone 6Operating SystemiOS 12.4.9 My Question or IssueApparently Spotify keeps crashing when my phone is locked or when i’m opening other apps, and when i reopened the app the song that was playing went back to the star...
Plan Free Country Indonesia Device Iphone 6 Operating System iOS 12.4.9 My Question or Issue Apparently Spotify keeps crashing when my phone is locked or when i’m opening other apps,...
Spotify Legend
743 Views
1 replies
0 likes
PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating System14.3 My Question or IssueWhen I browse a playlist with many songs and want to quickly scroll to the latest songs, the scrolling lags. (Demo Link 1)I had the same issue with my old ipho...
Plan Premium Family Country Italy Device iPhone 12 mini Operating System 14.3 My Question or Issue When I browse a playlist with many songs and want to quickly scroll to the latest s...
Spotify Legend
766 Views
1 replies
0 likes
Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3 files etc into local files but what about songs th...
Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3...
Spotify Legend
4380 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 5sOperating SystemIOS 12 My Question or IssueI am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I added the songs to a new playlist. Connected my Phone to the same network a...
Plan Premium Country Germany Device iPhone 5s Operating System IOS 12 My Question or Issue I am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I...
Moderator
1608 Views
10 replies
0 likes
