Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30061 Views
  • 13 replies
  • 35 likes
  • 30061 Views
  • 13 replies
  • 35 likes

songs are not played in sequence

PlanPremiumCountryPolandDeviceiPhone XrOperating SystemWindows 10 My Question or Issue songs are not played in sequence in every playlists. When im start play any music from any of my playlist every next song is out of my spotify. On desktop applicat...

  • Visitor
  • Plan Premium Country Poland Device iPhone Xr Operating System Windows 10   My Question or Issue   songs are not played in sequence in every playlists. When im start play any musi...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Siri will not play "Liked Songs" playlist

PlanStudentCountryUSA DeviceiPhone XS MaxOperating SystemiOS 13 If siri for Spotify works at all ("Spotify doesn't support playing playlists" error, which is a lie), the one thing it refuses to do is play the "Liked Songs" playlist (says "I didn't fi...

  • Casual Listener
  • Plan Student Country USA   Device iPhone XS Max Operating System iOS 13   If siri for Spotify works at all ("Spotify doesn't support playing playlists" error, which is a lie), the...
  • pdrognzlz
  • Regular
  • 10807 Views
  • 9 replies
  • 5 likes
  • 10807 Views
  • 9 replies
  • 5 likes

Songs get cut off mid play.....

It never used to be this way..... I know I only have the free version, but it still used to play the whole song! Its been like this off and on for the past few months.... some days are better than others. Even if I log off... then back on again.... i...

  • Newbie
  • It never used to be this way..... I know I only have the free version, but it still used to play the whole song!  Its been like this off and on for the past few months.... some days are better t...
  • UnknownCall3r
  • Visitor
  • 930 Views
  • 2 replies
  • 2 likes
  • 930 Views
  • 2 replies
  • 2 likes

Where are lyrics?

So, where are lyrics? Everybody seems to have, even free users, but I don’t have them, and I am Premium. Worst support ever, not even an email or ticket, just this “community” that I have to force sign in in order to post a question. PlanPremiumCount...

  • Visitor
  • So, where are lyrics? Everybody seems to have, even free users, but I don’t have them, and I am Premium. Worst support ever, not even an email or ticket, just this “community” that I have to force si...
  • Billy-J
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Lyrics

LYRICSPlanFree/PremiumCountryLebanon/UkraineDevice(iPhone 7)Operating System(iOS 13.5.1) My Question or Issuejust wondering if the free version of the app has lyrics and if the premium version has synced lyrics, showing as you are listening without g...

  • Visitor
  • LYRICS Plan Free/Premium Country Lebanon/Ukraine Device (iPhone 7) Operating System (iOS 13.5.1)   My Question or Issue just wondering if the free version of the app has lyrics and if...
  • Billy-J
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

album won’t display songs

PlanFreeCountryenglandDeviceiPhone XrOperating SystemiOS 13.4.1 My Question or IssueLet’s say i search for an album, i click on an album and the album cover and a play button with the songs in the album come up which is normal. however, whenever i tr...

  • Casual Listener
  • Plan Free Country england Device iPhone Xr Operating System iOS 13.4.1   My Question or Issue Let’s say i search for an album, i click on an album and the album cover and a play button...
  • jackjackrouth
  • Visitor
  • 562 Views
  • 4 replies
  • 1 likes
  • 562 Views
  • 4 replies
  • 1 likes

Music

PlanFreeCountryRussiaDevice(iPhone SE 1st generation)Operating System(iOS 13.5.1)My Question or IssueI can’t listen music because I don’t see track list. How can I turn off this shuttle play? Also, my friends can listen music without shuffle play and...

  • Visitor
  •   Plan Free Country Russia Device (iPhone SE 1st generation) Operating System (iOS 13.5.1) My Question or Issue I can’t listen music because I don’t see track list. How can I turn off ...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

How do I shuffle playlist?

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueIn my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and others can only be played in order. Is this the way it's supposed to work? Everyt...

  • Visitor
  • Plan Free Country USA Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue In my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and other...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Podcast tab won’t work

PlanPremiumCountryRussia Device(iPhone 7+) My Question or IssueWhenever I try to open the podcasts tab as a genre the page would be just black. When I try opening the playlists with podcasts it would just say 0 tracks. I tried reinstalling the app, b...

  • Casual Listener
  •   Plan Premium Country Russia   Device (iPhone 7+)   My Question or Issue Whenever I try to open the podcasts tab as a genre the page would be just black. When I try opening ...
  • 369 Views
  • 0 replies
  • 2 likes
  • 369 Views
  • 0 replies
  • 2 likes

Superuser Contribution Apple CarPlay - Unable to connect (null)

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.3 My Question or IssueThe problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2 but killing and restarting the app would solve it. Typically it will happen...

  • Gig Goer
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3   My Question or Issue The problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2...
  • Rboy2
  • Gig Goer
  • 2586 Views
  • 2 replies
  • 0 likes
  • Carplay
  • 2586 Views
  • 2 replies
  • 0 likes

the feedback “bloop”!

hey team! so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, I want to hear them! I’ve tried everything to get that “bloo...

  • Casual Listener
  • hey team!   so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, ...
  • Patinabox
  • Casual Listener
  • 535 Views
  • 1 replies
  • 1 likes
  • 535 Views
  • 1 replies
  • 1 likes

Posting on the music chat

how do you post on the music chat? I’m on iPad btw

  • Composer
  • how do you post on the music chat? I’m on iPad btw
  • Billy-J
  • Spotify Star
  • 260 Views
  • 1 replies
  • 1 likes
  • 260 Views
  • 1 replies
  • 1 likes

iOS

CountryParaguayDevice(iPhone XS)Operating System(iOS 13.6) My Question or IssueI cant see the lyrics of music and all my friends can

  • Visitor
  •   Country Paraguay Device (iPhone XS) Operating System (iOS 13.6)   My Question or Issue I cant see the lyrics of music and all my friends can  
  • Billy-J
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Local Files

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FAQs, followed each suggested step, but it didn't wor...

  • Casual Listener
  • I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FA...
  • AdamDam
  • Spotify Star
  • 826 Views
  • 5 replies
  • 0 likes
  • 826 Views
  • 5 replies
  • 0 likes

Superuser Contribution Show all songs of an album

Hey, i am currently listening to an audio book via iPhone app. The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i use the manual search, i can find additional „songs“, such as 104.4, 104.4, ...

  • Visitor
  • Hey,   i am currently listening to an audio book via iPhone app.    The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i u...
  • Xenia
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Tracks not showing up in iOS app

PlanFreeCountryUnited kingdom DeviceiPhone 11 ProOperating SystemiOS My Question or IssueBasically, when browsing an album, the tracks aren't showing. In other words, I cant choose what track to play from an album, which seems like a fairly key featu...

  • Visitor
  • Plan Free Country United kingdom   Device iPhone 11 Pro Operating System iOS   My Question or Issue Basically, when browsing an album, the tracks aren't showing. In other words, ...
  • Xenia
  • Moderator
  • 681 Views
  • 1 replies
  • 0 likes
  • iOS
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Removing themselves from my Library

PlanPremiumCountrySouth AfricaDeviceiPhone 11 Pro 256 GB (189GB Available)Operating SystemiOS 11.5.1 I go through spotify, and download all the music that I enjoy as well as various playlists. After a couple days I return to my app to play some of th...

  • Visitor
  • Plan Premium Country South Africa Device iPhone 11 Pro 256 GB (189GB Available) Operating System iOS 11.5.1   I go through spotify, and download all the music that I enjoy as well as va...
  • Petya
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing pause/streaming issue with Premium Spotify

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so.Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music.The last update did nothing to solve this issue.I tried to strea...

  • Casual Listener
  • For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so. Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music. The last ...
  • Elena
  • Moderator
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Genius BTL has disappeared for all songs

PlanPremiumCountryCanadaDeviceiPhone 8 My Question or IssueCan I get the genius behind the lyrics feature back? has it been discontinued?

  • Visitor
  •   Plan Premium Country Canada Device iPhone 8   My Question or Issue Can I get the genius behind the lyrics feature back? has it been discontinued?
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Cannot use Spotify on Apple Watch

PlanFree/PremiumSingapore iPhone XSiOS 14 Public Beta Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple watch seems to work just fine, but when i use the spotify widget on the appl...

  • Visitor
  • Plan Free/Premium Singapore   iPhone XS iOS 14 Public Beta   Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple w...
  • 817 Views
  • 0 replies
  • 0 likes
  • 817 Views
  • 0 replies
  • 0 likes