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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37022 Views

41 replies

10 likes

  • 37022 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102562 Views

115 replies

12 likes

Other
  • 102562 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
  • 1301 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299103 Views

61 replies

16 likes

  • 299103 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125790 Views

19 replies

38 likes

  • 125790 Views
  • 19 replies
  • 38 likes

Superuser Contribution Song stops playing half way through and goes those random song/playlist

FamilyPremiumUS Iphone X Every time I play a song, half way through it cuts to another song from a random playlist. I can not remove this random playlist or the songs. And even those songs cut half way and go to another song. This is not happening on...

Regular

Family Premium US   Iphone X   Every time I play a song, half way through it cuts to another song from a random playlist.  I can not remove this random playlist or the songs.&nbs...

edicapacha

Regular

4600 Views

10 replies

1 likes

  • 4600 Views
  • 10 replies
  • 1 likes

Superuser Contribution Battery draining and overheating

PlanPremiumCountry Device(iphone11)Operating System(ios 13.3.1) My Question or IssueAs title says. It been happening for a month now. I think it only happens when i’m offline. Has anyone else got this problem??

Music Fan

Plan Premium Country   Device (iphone11) Operating System (ios 13.3.1)   My Question or Issue As title says. It been happening for a month now. I think it only happens when i’m o...

Novy

Moderator

1810 Views

11 replies

0 likes

  • 1810 Views
  • 11 replies
  • 0 likes

Yerel dosyalar iOS'ta görünmüyor

Aynı wi-fi ağına bağlıyom uygulamalar her iki cihazda da güncel .mp3 uzantılı dosyaları bilgisayardan çalma listelerine ekliyor fakat iOS cihazımda asla görünmüyor ne yapmam lazım?

Regular

Aynı wi-fi ağına bağlıyom uygulamalar her iki cihazda da güncel .mp3 uzantılı dosyaları bilgisayardan çalma listelerine ekliyor fakat iOS cihazımda asla görünmüyor ne yapmam lazım?

DDay88

Newbie

5865 Views

11 replies

0 likes

  • 5865 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify seems to crash randomly

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 14.2 My Question or IssueHello,So the Spotify app on my phone seems to have an issue that has popped up around a week or two ago. It usually occurs in offline mode. I would be listening to any son...

Casual Listener

Plan Premium Country US Device iPhone 8 Operating System iOS 14.2   My Question or Issue Hello, So the Spotify app on my phone seems to have an issue that has popped up around a week ...

Ver

Spotify Legend

2575 Views

12 replies

9 likes

  • 2575 Views
  • 12 replies
  • 9 likes

Superuser Contribution Earphones not playing

PlanPremiumCountryCanada iphone 7Operating System14.2My Question or IssueMy earphones are not working nothing wrong with the phone earphones and mic work on all other apps and phone calls take your phones out and music will play but then in music pau...

Visitor

Plan Premium Country Canada  iphone 7 Operating System 14.2 My Question or Issue My  earphones are not working nothing wrong with the phone  earphones and mic work on all other...

Ver

Spotify Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skipping to random new song

PlanPremiumCountryUSA DeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueWhen I load up my queue of songs or I go into one of my playlists and hit play or shuffle play after about 30 to 45 seconds the song is skipped to a new song and new qu...

Newbie

  Plan Premium Country USA   Device iPhone 12 Operating System iOS 14.2   My Question or Issue When I load up my queue of songs or I go into one of my playlists and hit pla...

Novy

Moderator

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.3 When I search for a song and play it, autoplay does not work. The song just stops when it’s done. I’ve double checked and made sure repeat and shuffle are off. I’ve toggled autoplay off and...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 14.3   When I search for a song and play it, autoplay does not work. The song just stops when it’s done. I’ve double check...

Novy

Moderator

923 Views

3 replies

1 likes

  • 923 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music keeps pausing on mobile app

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 14.2Spotify Version8.5.86 For a couple weeks now my music on Spotify keeps pausing on its own. Obviously this is very annoying. I have tried absolutely everything that is being suggested in o...

Regular

Plan Premium Country Canada Device iPhone 11 Operating System iOS 14.2 Spotify Version 8.5.86   For a couple weeks now my music on Spotify keeps pausing on its own. Obviously this is ...

Eni

Moderator

1649 Views

9 replies

2 likes

  • 1649 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution delete unseeable songs

hi I added some songs/podcasts to a playlist a while ago and the artist deleted the songs I think.so now I have 0 songs left in my playlist and it says that I have 19 tracks on it. even when I turn the ‘hide unplayable songs’ setting off... is there ...

Regular

hi    I added some songs/podcasts to a playlist a while ago and the artist deleted the songs I think. so now I have 0 songs left in my playlist and it says that I have 19 tracks on it. e...

Jeremy

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app crashing

PlanFree/PremiumCountryFranceDevice(iPhone SE 2020)Operating System(iOS 14.2)My Question or IssueHello,For 2 weeks the spotify application has been shutting down by itself for no reason on my iphone. I think it came from my phone but no because I jus...

Regular

Plan Free/Premium Country France Device (iPhone SE 2020) Operating System (iOS 14.2) My Question or Issue Hello, For 2 weeks the spotify application has been shutting down by itself for n...

Jeremy

Spotify Legend

1395 Views

8 replies

2 likes

  • 1395 Views
  • 8 replies
  • 2 likes

Superuser Contribution Music pausing on iPad when switching apps

PlanPremiumCountryUSADeviceiPad (6th Generation)Operating SystemiPadOS 14.3 My Question or Issue the music pauses and skips when I switch from app to app. I had no problem on my iPhone.

Casual Listener

Plan Premium Country USA Device iPad (6th Generation) Operating System iPadOS 14.3   My Question or Issue   the music pauses and skips when I switch from app to app. I had no pro...

Jeremy

Spotify Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution IPhone X Mute

Hi,I'm having problems with the app on my iPhone X : after I download a playlist, the iPhone X is muted : sound don't play anymore, no music, ... and the menus are also very slow. Turning the mute button on and off does not work. Resetting the phone ...

Casual Listener

Hi, I'm having problems with the app on my iPhone X : after I download a playlist, the iPhone X is muted : sound don't play anymore, no music, ... and the menus are also very slow. Turning the mute ...

Jeremy

Spotify Legend

1229 Views

3 replies

0 likes

  • 1229 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Premium Mobile Not Working With Bluetooth

I recently purchased Spotify Premium, and I tried using it on the mobile app. My plan shows up as premium and I have the premium features, but when I connect my bluetooth earbuds to my phone, the spotify premium features (devices, group session, song...

Newbie

I recently purchased Spotify Premium, and I tried using it on the mobile app. My plan shows up as premium and I have the premium features, but when I connect my bluetooth earbuds to my phone, the spo...

Jeremy

Spotify Legend

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view lyrics

PlanPremiumCountryUSADeviceiPhone 12, iPad, PCOperating SystemLatest IOS, Latest Win10 My Question or IssueI am unable to view the lyrics (my iPhone, iPad, or PC). I followed all of the tutorials as to where you click to turn on the lyrics at the bot...

Casual Listener

Plan Premium Country USA Device iPhone 12, iPad, PC Operating System Latest IOS, Latest Win10   My Question or Issue I am unable to view the lyrics (my iPhone, iPad, or PC). I followed...

Novy

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Crackling/popping on bass notes

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or Issue On certain songs that have certain bass notes I hear a crackling or popping sound for a split second. It only happens on those notes. I love bass and so ...

Casual Listener

Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1   My Question or Issue  On certain songs that have certain bass notes I hear a crackling or...

taranclan

Casual Listener

4847 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

[iOS] Car View is Going to Kill Someone

I’m All Car View does is make a person take their eyes off the road even longer to push more buttons. If it hasn’t already, it will kill someone soon. You’ve put in place a thing that you think limits your liability when it actually increases it. Do ...

Visitor

I’m All Car View does is make a person take their eyes off the road even longer to push more buttons.   If it hasn’t already, it will kill someone soon.   You’ve put in place a thing th...

419 Views

0 replies

0 likes

iOS
  • 419 Views
  • 0 replies
  • 0 likes

Superuser Contribution Apple Watch Streaming not working !anymore!

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 7 Plus, Apple Watch Series 6 CellularOperating SystemiOS 14.3, watchOS 7.1 My Question or Issue Hi together,I had to reset my Watch and after the reset I can no...

Newbie

Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 7 Plus, Apple Watch Series 6 Cellular Operating System iOS 14.3, watchOS 7.1   My...

CarlosE

Spotify Legend

1080 Views

1 replies

1 likes

  • 1080 Views
  • 1 replies
  • 1 likes

Superuser Contribution Google Assistant opens app, but doesn't play song on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemiOS 13.3 I have recently started using Google Assistant to play Spotify in the car as Siri just flat out refuses to. I have the shortcut set up so I can tell Siri "Ok Google" and it will go to t...

Casual Listener

Plan Premium Country US   Device iPhone 11 Pro Operating System iOS 13.3   I have recently started using Google Assistant to play Spotify in the car as Siri just flat out refuses ...

Alex

Spotify Legend

2598 Views

6 replies

0 likes

Google Assistant
iphone
  • 2598 Views
  • 6 replies
  • 0 likes

Changing Cover Photo

As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" option. But the edit option doesn't appear on my acco...

Casual Listener

As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" op...

yoonnel

Composer

1116 Views

3 replies

1 likes

  • 1116 Views
  • 3 replies
  • 1 likes