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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

244335 Views

56 replies

13 likes

  • 244335 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160879 Views

507 replies

108 likes

  • 160879 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109063 Views

19 replies

38 likes

  • 109063 Views
  • 19 replies
  • 38 likes

Apple ID

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you can erase the Apple ID account, but if I do that does...

Visitor

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you ca...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Songs keep skipping

Plan: Premium FamilyCountry: MexicoDevice iPhone 11 ProMaxOperating System: iOS 13 Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of seconds, sometimes it’s after 10 seconds, sometimes after 40 seconds, a...

Visitor

Plan: Premium Family Country: Mexico Device iPhone 11 ProMax Operating System: iOS 13   Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of ...

366 Views

0 replies

0 likes

iOS
Song skipping
Trouble with playing
  • 366 Views
  • 0 replies
  • 0 likes

Local Files

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FAQs, followed each suggested step, but it didn't wor...

Casual Listener

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FA...

AdamDamon

Spotify Star

1027 Views

5 replies

0 likes

  • 1027 Views
  • 5 replies
  • 0 likes

Can’t open album tracklists

PlanFreeDeviceiPhone 8+Operating SystemiOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• and more] bit as above) nothing happens and I can’t access the album at all. This ...

Casual Listener

Plan Free Device iPhone 8+ Operating System iOS 13.5.1     My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• ...

CancerNut

Visitor

1962 Views

3 replies

2 likes

  • 1962 Views
  • 3 replies
  • 2 likes

Intermittent connectivity issues

Hi I’m a spotify Premium plan user in Singapore. Currently using the iphone 11, iOS 13.5.1. I just got a Samsung earbuds+ recently and noticed that when I use it to listen to music on Spotify, the song keeps cutting off and lags sometimes and then an...

Visitor

Hi I’m a spotify Premium plan user in Singapore. Currently using the iphone 11, iOS 13.5.1.   I just got a Samsung earbuds+ recently and noticed that when I use it to listen to music on S...

Carmel_Beauty

Newbie

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes

New update

PlanPremiumCountryPLDeviceiPhone 11Operating SystemiOS 13.6 I've recently started using Spotify again on my old account wich I haven't been using for two years. Now I'm back and I paid for Premium.But I'm really confused about updates. I think I have...

Visitor

  Plan Premium Country PL Device iPhone 11 Operating System iOS 13.6   I've recently started using Spotify again on my old account wich I haven't been using for two years. Now I'm...

Billy-J

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Listening to songs offline doesnt work

PlanPremiumCountryCZDeviceiPhone 8 Operating SystemiOS 10 My Question or IssueMy spotify stopped working when i am offline, my music is downloaded and I was always able to listen to when i was offline, suddenly i am not anymore.

Casual Listener

Plan Premium Country CZ Device iPhone 8  Operating System iOS 10   My Question or Issue My spotify stopped working when i am offline, my music is downloaded and I was always able ...

Dessi

Moderator

1367 Views

8 replies

1 likes

offline music
  • 1367 Views
  • 8 replies
  • 1 likes

Show Preview of songs in an album

FreeAmericaiphone se I am unable to select the list of songs in an album, I have been able to in the past and this issue makes the app nearly unusable if you want to create a playlist. I can click on and look at the list of songs in a playlist but it...

Casual Listener

Free America iphone se   I am unable to  select the list of songs in an album, I have been able to in the past and this issue makes the app nearly unusable if you want to create a playl...

337 Views

0 replies

1 likes

  • 337 Views
  • 0 replies
  • 1 likes

Solved!! issue

PlanFree/PremiumCountry UK Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or Issue i can not view or open any songs

Casual Listener

Plan Free/Premium Country  UK     Device iphone 8 plus Operating System iOS 13.5.1   My Question or Issue   i can not view or open any songs   

marwa1

Casual Listener

818 Views

6 replies

1 likes

  • 818 Views
  • 6 replies
  • 1 likes

[iOS][Playlists] Ads

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix

Casual Listener

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix 

Joel-M

Composer

435 Views

1 replies

0 likes

iOS
Playlists
  • 435 Views
  • 1 replies
  • 0 likes

Not Loading Playlists after Clicking Multiple Times.

Hello, every time I click on my Profile, the on “See All Playlist”, my playlists will not load and only say “ something went wrong, Reload”.... at least 3-4 days. Maybe since last update. ive tried deleting and reinstalling the app with no success. P...

Casual Listener

Hello, every time I click on my Profile, the on “See All Playlist”, my playlists will not load and only say “ something went wrong, Reload”.... at least 3-4 days.   Maybe since last update.&nb...

6ucci6an6

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Album cover not showing in the bottom left corner

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13.5.1 When playing songs (which as I noticed are not liked) very often the album cover is not showing up. Also the background color doesn’t change (just black).

Casual Listener

Plan Premium Country Germany Device iPhone 11 Operating System iOS 13.5.1   When playing songs (which as I noticed are not liked) very often the album cover is not showing up. Also the ...

Billy-J

Spotify Star

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pair with Apple TV HD

I’m not able to pair Spotify with Apple TV HDOn the website it says that pairing was done, but my Apple TV stays in the Pairing screen. PlanPremiumCountryNetherlandsDeviceApple TV HD (4th gen.)

Casual Listener

I’m not able to pair Spotify with Apple TV HD On the website it says that pairing was done, but my Apple TV stays in the Pairing screen.  Plan Premium Country Netherlands Device Apple...

MafeG

Spotify Legend

13401 Views

21 replies

3 likes

  • 13401 Views
  • 21 replies
  • 3 likes

Album songs not showing up

PlanFreeCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueUsually, when I click on an album / artists overview of songs, more songs pop up and I’m able to scroll through them. That feature is now gone. But, for playlists, I can still do su...

Visitor

Plan Free Country UK Device iPhone Operating System iOS   My Question or Issue Usually, when I click on an album / artists overview of songs, more songs pop up and I’m able to scro...

Emilia_8

Community Legend

2916 Views

1 replies

2 likes

  • 2916 Views
  • 1 replies
  • 2 likes

And more

The and more option at the end of the track preview has stoped working, it seems to be locked to the track list, PlanFree/PremiumCountry UKDeviceIPHONE 7Operating System(iOS 13.) My Question or Issue

Newbie

The and more option at the end of the track preview has stoped working, it seems to be locked to the track list,  Plan Free/Premium Country  UK Device IPHONE 7 Operating System (iOS...

Emilia_8

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Volume is way too low

PlanPremiumCountryUKDevice(iPhone 6s, All Alexa Devices, Car Stereo)Operating System(iOS latest) My Question or IssueThe volume level has decreased to the point of not being able to listen to music on the tube anymore.Alexa devices have to be on 60/7...

Visitor

Plan Premium Country UK Device (iPhone 6s, All Alexa Devices, Car Stereo) Operating System (iOS latest)   My Question or Issue The volume level has decreased to the point of not being ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Cant watch videos (podcasts etc.) in Norway

IOS, Norway. iPhone 8+. Premium family planmy title says my full question if its not available in Norway, let us Norwegians know when we get this feature?

Visitor

IOS, Norway. iPhone 8+. Premium family plan my title says my full question   if its not available in Norway, let us Norwegians know when we get this feature?

tseland

Newbie

464 Views

1 replies

1 likes

  • 464 Views
  • 1 replies
  • 1 likes

How do I register for Spotify premium with a 17 digit card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t enrol for Spotify premium because I have a 17 Digit credit card and the sign up only ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...

Billy-J

Spotify Star

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

Can't select a song while playing on another device

PlanPremiumCountryUSA DeviceMacbook Pro 2015, iPhone XR Operating System(iOS 13, MacOS Mojave) Spotify MacOS: 1.1.37.690.g8f3b16fcSpotify iOS: 8.5.66.762 My Question or IssueCan't select a song if music is playing on another device. Playing music on ...

Visitor

Plan Premium Country USA   Device Macbook Pro 2015, iPhone XR   Operating System (iOS 13, MacOS Mojave)   Spotify MacOS: 1.1.37.690.g8f3b16fc Spotify iOS: 8.5.66.762 &nbsp...

user-removed

Not applicable

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Track

Plan FreeCountryKazakhstan Device Iphone 8 plus Operating System. IOS 13.5.1 I can’t control the music, rewind or click on the next track. I can’t click on the track and play it

Regular

Plan  Free Country Kazakhstan    Device Iphone 8 plus   Operating System.  IOS  13.5.1   I can’t control the music, rewind or click on the next track...

Billy-J

Spotify Star

749 Views

8 replies

0 likes

  • 749 Views
  • 8 replies
  • 0 likes