Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/Premium FreeCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 10s MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14.2 My Question or IssueI just jumped onto Spotify for JRE Podcast. When connected to ...
Newbie
Plan Free/Premium Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 10s Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14.2&nbs...
1335 Views
0 replies
5 likes
My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoorsPlanFree/PremiumCountryUkDeviceiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...
Visitor
My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors Plan Free/Premium Country Uk Devi...
Bittencourt
Spotify Star
430 Views
1 replies
0 likes
i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there.yes i am on the latest version of the app and ios.yes i have ample available storage.
Roadie
i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there. yes i am on the latest version o...
Mario
Spotify Legend
381 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceiPhone 7 Plus, iPhone XR, iPhone 11Operating SystemiOS 14.2 My Question or IssueThis issue surfaced a month or two ago. When playing songs from my playlist (everything on my playlist has been downloaded), Spotify crashe...
Newbie
Plan Premium Country Canada Device iPhone 7 Plus, iPhone XR, iPhone 11 Operating System iOS 14.2 My Question or Issue This issue surfaced a month or two ago. When playing son...
Elena
Moderator
740 Views
1 replies
1 likes
My Question or IssueTop songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with no memory of the playlist being shuffled before. It is the o...
Visitor
My Question or Issue Top songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with...
Mihail
Spotify Legend
447 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPod 7th genMy Question or IssueSo it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spotify crashes in the background ONLY while I'm connected to the int...
Casual Listener
Plan Premium Country USA Device iPod 7th gen My Question or Issue So it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spot...
Mario
Spotify Legend
463 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issue This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if its a Spotify or iOS issue. When my phone connects to my car via Bluetooth, Spotify r...
Casual Listener
Plan Premium Country USA Device iPhone 8 Operating System iOS 14.2 My Question or Issue This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if it...
Mihail
Spotify Legend
784 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 14.0.1 My Question or IssueApp closes automatically while in the middle of the listening. Has been happening all week since the latest update and I’m unable to listen fully through one song.
Visitor
Plan Premium Country USA Device iPhone 7+ Operating System iOS 14.0.1 My Question or Issue App closes automatically while in the middle of the listening. Has been happening all week ...
Jeremy
Spotify Legend
352 Views
1 replies
0 likes
Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener. Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats. I got the email a couple days ago, and was disappointed to find the Spotify took away the...
Music Fan
Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener. Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats. I got the e...
Jeremy
Spotify Legend
703 Views
2 replies
0 likes
I’m using iPhone XS with iOS 14.2My Question or IssueI’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs internet connection to show up. I happen to work in an ar...
Newbie
I’m using iPhone XS with iOS 14.2 My Question or Issue I’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs in...
Ver
Spotify Legend
2644 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceIphone 6SOperating SystemiOS 14.2 My Question or IssueHi, I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone to iOS 14.2 thinking it would help, but it didn’t. So I removed the app from the dev...
Casual Listener
Plan Premium Country Sweden Device Iphone 6S Operating System iOS 14.2 My Question or Issue Hi, I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone ...
Billy-J
Spotify Star
497 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 11 Pro Max Operating SystemiOS 14 My Question or IssueSongs that I liked stop playing halfway through and random songs start playing instead and get added to my liked songs/albums. This has been has been going on...
Visitor
Plan Premium Country Germany Device iPhone 11 Pro Max Operating System iOS 14 My Question or Issue Songs that I liked stop playing halfway through and random songs sta...
AdamDamon
Community Legend
762 Views
1 replies
0 likes
I’ve clicked the 3 dots and delete playlist and it’s not doing anything??ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really frustrating me and I don’t know how else to delete it?? im on ...
Visitor
I’ve clicked the 3 dots and delete playlist and it’s not doing anything?? ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really ...
Peter
Spotify Legend
524 Views
2 replies
0 likes
PlanPremiumCountryFranceDeviceiPhone 12 Pro Max Operating SystemiOS 14.2.1My Question or IssueWhen I start playing an album continuously or in shuffle, the album will stop playing completely after one track.To be clearer, spotify broadcasts the title...
Casual Listener
Plan Premium Country France Device iPhone 12 Pro Max Operating System iOS 14.2.1 My Question or Issue When I start playing an album continuously or in shuffle, the album will stop pl...
Mario
Spotify Legend
765 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceiPhone 5sOperating SystemiOS 10My Question or IssueDownloading music, or audio only podcasts works fine, but whenever I try to download a podcast that has video, tapping the download icon does nothing. I'm on spotify ve...
Newbie
Plan Premium Country Hungary Device iPhone 5s Operating System iOS 10 My Question or Issue Downloading music, or audio only podcasts works fine, but whenever I try to download a podcast that...
Mihail
Spotify Legend
798 Views
1 replies
1 likes
Premium family planIOS14.2Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family members accounts are working only my main account is doing this. Does this on WIFI ...
Casual Listener
Premium family plan IOS14.2 Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family m...
Elena
Moderator
1405 Views
7 replies
3 likes
PlanPremiumCountryAustraliaDeviceiPhone X My Question or IssueIn 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and last year, all I have gotten are the generic 'wrapped' playlists for the...
Visitor
Plan Premium Country Australia Device iPhone X My Question or Issue In 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and ...
Alex
Spotify Legend
1952 Views
1 replies
2 likes
The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning. With these 2 issues combined, its a terrible experience...
Visitor
The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning...
Alex
Spotify Legend
528 Views
1 replies
0 likes
PlanFreeDeviceApple TV 4kOperating SystemtvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and submit the pair code on another device (I tried via my computer and p...
Visitor
Plan Free Device Apple TV 4k Operating System tvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and...
Jeremy
Spotify Legend
486 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 8+)Operating System(iOS 14.1) My Question or IssueI don’t know why but i’m the only one i know of that has only 50 songs on their yearly playlist instead of 100 and i cant find anything about it online so i com...
Visitor
Plan Free/Premium Country USA Device (iPhone 8+) Operating System (iOS 14.1) My Question or Issue I don’t know why but i’m the only one i know of that has only 50 songs on th...
Alex
Spotify Legend
782 Views
1 replies
0 likes