What's up with this new Home screen?
Whats up with the new home screen being random playlist? Its really bad, can I change it back?
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- Casual Listener
- 56423 Views
- 986 replies
- 363 likes
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iOS
- 56423 Views
- 986 replies
- 363 likes
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
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Get help with Spotify for iOS devices
Forum Posts
Lyrics not showing
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
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- Not applicable
- 397235 Views
- 879 replies
- 326 likes
- 397235 Views
- 879 replies
- 326 likes
Downloading music on Apple Watch
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
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- Spotify Legend
- 78526 Views
- 124 replies
- 32 likes
- 78526 Views
- 124 replies
- 32 likes
Solved!! I have a different interface compared to my friends
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
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- Casual Listener
- 17929 Views
- 8 replies
- 0 likes
- 17929 Views
- 8 replies
- 0 likes
Spotify uses data when connected to wifi and data is turned off
PremiumUSA iPhone 7iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "offline" because then I only have access to downloaded music and can't access anyt...
- Premium USA iPhone 7 iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "off...
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- 604 Views
- 0 replies
- 0 likes
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dataofflinewifi
- 604 Views
- 0 replies
- 0 likes
How is CarPlay controlled?
PlanPremiumCountryUSADevice(iPhone 11) My Question or IssueWondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufacturer, another party or a combo of some of these? I'm using a JVC head unit in my ...
- Plan Premium Country USA Device (iPhone 11) My Question or Issue Wondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufactu...
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- 209 Views
- 0 replies
- 0 likes
- 209 Views
- 0 replies
- 0 likes
Spotify crashes Car Play
Device: iPhone 8, IOS 12.3.1Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play.When I connect my phone via USB, and try to play a song, randomly the whole car play crashes: the phone discon...
- Device: iPhone 8, IOS 12.3.1 Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play. When I connect my phone via USB, and...
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- Casual Listener
- 1647 Views
- 1 replies
- 2 likes
- 1647 Views
- 1 replies
- 2 likes
Recently played artist not updating on profile
Plan: PremiumCountry: USADevice: iphone 7Operating System: iOS 13.3My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended resolution however it didn't work. Please advise how to resolve this issue.
- Plan: Premium Country: USA Device: iphone 7 Operating System: iOS 13.3 My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended&nb...
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- Spotify Star
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
Solved!! Mobile app suddenly only allows shuffle play
Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affected, and I've received no notification nor could fin...
- Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affect...
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- Spotify Star
- 806 Views
- 1 replies
- 1 likes
- 806 Views
- 1 replies
- 1 likes
Please bring back the scroll bar
PlanPremiumCountryAustralia DeviceiPhone 8 Operating SystemiOS 12 My Question or IssueSince the update almost a year ago, the scroll bar has disappeared. I like to have all my likes songs in one place. If I’m listening to a song beginning with A and ...
- Plan Premium Country Australia Device iPhone 8 Operating System iOS 12 My Question or Issue Since the update almost a year ago, the scroll bar has disappeared...
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- 205 Views
- 0 replies
- 0 likes
- 205 Views
- 0 replies
- 0 likes
I can't play downloaded local files on iPhone any more
Plan: PremiumCountry: USADevice: iPhone 11 My Question or IssueI was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was also able to play those downloaded files on the iPhone. However, after I ch...
- Plan: Premium Country: USA Device: iPhone 11 My Question or Issue I was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was...
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- Casual Listener
- 560 Views
- 2 replies
- 0 likes
- 560 Views
- 2 replies
- 0 likes
Shuffle
My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my playlist for that day
- My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my...
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- Composer
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Solved!! Continuous Play after one song
I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after just that one song. Any help? PlanPremiumCountryUSDevi...
- I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after jus...
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- Casual Listener
- 828 Views
- 4 replies
- 0 likes
- 828 Views
- 4 replies
- 0 likes
Superuser Contribution App does not open
PlanPremiumCountryTurkey - DubaiDeviceiPhone 11 proOperating Systemios13.3 My Question or Issue Hi there,I moved to Dubai 2 days ago and bought new phone which I started to use today. Before that I had my spare phone which was an iphone 6s also ios13...
- Plan Premium Country Turkey - Dubai Device iPhone 11 pro Operating System ios13.3 My Question or Issue Hi there, I moved to Dubai 2 days ago and bought new phone which I sta...
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- Music Fan
- 8662 Views
- 2 replies
- 0 likes
- 8662 Views
- 2 replies
- 0 likes
[iOS][macOS] Spotify repeatedly rewinds 10 seconds regardless of playback state
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...
- Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: ...
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- 869 Views
- 0 replies
- 0 likes
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bugiOSmacOSplayback
- 869 Views
- 0 replies
- 0 likes
Playlist length missing
i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify
- i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify&n...
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- Spotify Star
- 421 Views
- 3 replies
- 0 likes
- 421 Views
- 3 replies
- 0 likes
Spotify app repeatedly jumps to same playlist from another device
DEVICE: IPhone 11 Pro, IOS 13.3Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth headphones. Spotify can see my device and will play music that ...
- DEVICE: IPhone 11 Pro, IOS 13.3 Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth...
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- Spotify Star
- 442 Views
- 1 replies
- 0 likes
- 442 Views
- 1 replies
- 0 likes
I can’t find repeat or shuffle buttons
PlanPremiumCountryAustralia DeviceiPad air 2 Operating System(iOS 10) My Question or IssueI can’t seem to find the repeat or shuffle button when I’m playing music and I can’t find the button to view the queue they used to be next to the play/pause bu...
- Plan Premium Country Australia Device iPad air 2 Operating System (iOS 10) My Question or Issue I can’t seem to find the repeat or shuffle button when I’m playing music a...
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- Spotify Star
- 914 Views
- 2 replies
- 0 likes
- 914 Views
- 2 replies
- 0 likes
How to download app when under the system requirements?
PlanPremiumCountryNew ZealandDeviceiphone 5Operating SystemiOS10.3.4 My Question or IssueI have just purchased a second hand iPhone 5, I have got the operating system up to its maximum level of 10.3.4 but the minimum requirements to download Spotify ...
- Plan Premium Country New Zealand Device iphone 5 Operating System iOS10.3.4 My Question or Issue I have just purchased a second hand iPhone 5, I have got the operating system up to i...
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- Spotify Star
- 1791 Views
- 2 replies
- 0 likes
- 1791 Views
- 2 replies
- 0 likes
Superuser Contribution Streaming or playing from downloaded file?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. During holiday I had a limited data plan. I came up with the following question.When l...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
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- Spotify Legend
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Same Song Plays Over and Over
When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I try to stop the song it starts to auto play again after a seco...
- When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I tr...
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- Spotify Star
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Duplicates of the same albums
Plan Family Country UK Device iPhone 5S & Windows PC Operating System iOS 10 & Windows 7 & 10 My Question or Issue Why are albums seemingly re-uploaded to the Spotify database with what looks like no changes what so ever? The result is an unorganised...
- Plan Family Country UK Device iPhone 5S & Windows PC Operating System iOS 10 & Windows 7 & 10 My Question or Issue Why are albums seemingly re-uploaded to the S...
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- Spotify Legend
- 27425 Views
- 46 replies
- 38 likes
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library saving and removingMusic And Album Experience
- 27425 Views
- 46 replies
- 38 likes
Solved!! Unable to shuffle filtered liked songs in Liked Songs
PlanPremiumDeviceiPhone XSOperating SystemiOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked songs and search for a certain artist or album and then hit shuffle. ...
- Plan Premium Device iPhone XS Operating System iOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked...
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- Casual Listener
- 1942 Views
- 2 replies
- 1 likes
- 1942 Views
- 2 replies
- 1 likes
Superuser Contribution Re: Car View Problem
My car view suddenly stopped working too.This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )
- My car view suddenly stopped working too. This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )
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- Spotify Legend
- 959 Views
- 1 replies
- 0 likes
- 959 Views
- 1 replies
- 0 likes