Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30741 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95468 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424747 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293889 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am following a bunch of podcasts and am hoping to use Spotify instead of the Podcasts app on my iPhone. However currently if I play a podcast, songs start playing after. Is there any way to get the next podcast on the Podcast list to play or do I h...
I am following a bunch of podcasts and am hoping to use Spotify instead of the Podcasts app on my iPhone. However currently if I play a podcast, songs start playing after. Is ...
366 Views
0 replies
0 likes
IOS 14.2Iphone XSINGAPOREPremiumSpotify version 8.5.86.739My spotify has also been crashing for the past week. It would crash halfway throughout the song, meaning the entire app shuts down and im back to the homepage. When i re enter spotify, the son...
IOS 14.2 Iphone X SINGAPORE Premium Spotify version 8.5.86.739 My spotify has also been crashing for the past week. It would crash halfway throughout the song, meaning the entire app shu...
369 Views
0 replies
1 likes
PlanPremiumCountryEcuadorDeviceIphone 11Operating SystemiOS 14.2 My Question or IssueI've had a premium account for years, I have a family plan so there's six of us in the same plan, each of us has a separate account. The lyrics have NEVER worked in ...
Plan Premium Country Ecuador Device Iphone 11 Operating System iOS 14.2 My Question or Issue I've had a premium account for years, I have a family plan so there's six of us in the sa...
Spotify Legend
611 Views
2 replies
0 likes
PlanFreeCountryUSADevice(iPhone 11)Operating System(iOS 14.3)My Question or Issueso when I start playing a song after a 30 seconds the app shuts down and the song stops so I have to go back to the app and turn the song on again and again. I already t...
Plan Free Country USA Device (iPhone 11) Operating System (iOS 14.3) My Question or Issue so when I start playing a song after a 30 seconds the app shuts down and the song stops so I have to...
Spotify Legend
915 Views
3 replies
1 likes
Every few songs, my Spotify will switch to a random song in a random album or playlist and notify me Spotify is now playing through Firefox web player. I do not use Spotify on Firefox and do not listen to the type of music it selects. I am 99% sure t...
Every few songs, my Spotify will switch to a random song in a random album or playlist and notify me Spotify is now playing through Firefox web player. I do not use Spotify on Firefox and do not list...
Spotify Legend
2644 Views
9 replies
3 likes
PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 14.3 My Question or Issue1. Download an album2. switch to offline mode3. play the album (ie first song) 4. stay in app, keep it in foreground for 3 minutesactual -> playback is fine5. restar...
Plan Premium Country Germany Device iPhone 11 Operating System iOS 14.3 My Question or Issue 1. Download an album 2. switch to offline mode 3. play the album (ie first song...
Spotify Legend
470 Views
1 replies
0 likes
DeviceiPhone XR Operating SystemiOS 14.2 PlanPremium CountryCanada My IssueUsually about halfway through listening to music on my Spotify app the app will crash. This has been a problem for months now. I would delete the app and reinstall it like mos...
Device iPhone XR Operating System iOS 14.2 Plan Premium Country Canada My Issue Usually about halfway through listening to music on my Spotify app the app wil...
Spotify Legend
656 Views
2 replies
1 likes
Since you changed things recently, now Autoplay no longer works!Come on guys. There was nothing wrong with the way everything worked a week or so ago!!I'm on Premium - have been for years, but am seriously considering cancelling.
Since you changed things recently, now Autoplay no longer works! Come on guys. There was nothing wrong with the way everything worked a week or so ago!! I'm on Premium - have been for years, but am...
Spotify Legend
396 Views
1 replies
0 likes
PlanFreeCountryEgyptDevice(iPhone XS, iPad Pro)Operating System(iOS 14.2) My Question or IssueI live in Egypt and have been trying by all means to continue watching the Joe Rogan Experience after the move to Spotify. I can reach the content on my Mac...
Plan Free Country Egypt Device (iPhone XS, iPad Pro) Operating System (iOS 14.2) My Question or Issue I live in Egypt and have been trying by all means to continue watching the J...
Spotify Legend
2593 Views
1 replies
3 likes
When I go to the artists page and play listen it wont work, I can’t even listen to their albums. The only thing that work is when I listen to it from random playlist. I tried it with many artists and it don’t work.I don’t understand because ads works...
When I go to the artists page and play listen it wont work, I can’t even listen to their albums. The only thing that work is when I listen to it from random playlist. I tried it with many ar...
Spotify Legend
470 Views
1 replies
0 likes
PlanFreeCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It seems to play anyone else. I have had to completely delete and redownload the app every si...
Plan Free Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It ...
Spotify Legend
527 Views
1 replies
0 likes
PlanPremiumCountryEUDevice(iPhone XS, iOS 14.2) My Question or Issuemy iOS app upon starting a song often, but not always, will stop playing after random intervals. When this happens the now playing field on my lock screen shows nothing (see screensh...
Plan Premium Country EU Device (iPhone XS, iOS 14.2) My Question or Issue my iOS app upon starting a song often, but not always, will stop playing after random intervals. When this hap...
Spotify Legend
2940 Views
15 replies
1 likes
iPhone XIOS 13.4.1Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be playing however it will be set to 2 seconds in. Happens with or...
iPhone X IOS 13.4.1 Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be...
Newbie
10731 Views
13 replies
4 likes
hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up except the album cover and if I connect with usb to my p...
hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up excep...
Visitor
16888 Views
2 replies
0 likes
PlanPremiumCountryUsDeviceAcross multiple Apple devices Operating Systemmultiple My Question or IssueNo longer receiving daily mixes that are numbered like “Daily Mix 1” etc. under “Made for you” or doing a search for “daily mix”. They now appear as ...
Plan Premium Country Us Device Across multiple Apple devices Operating System multiple My Question or Issue No longer receiving daily mixes that are numbered like “Daily Mix 1”...
Regular
902 Views
2 replies
0 likes
I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do when driving. This makes it very frustrating because I am ...
I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do w...
423 Views
0 replies
0 likes
The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)
The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)
Spotify Legend
480 Views
1 replies
0 likes
We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is confirmed by the green checkmark in the "Name" selection field). ...
We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is co...
Spotify Legend
513 Views
3 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueEvery time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bottom and it works for at least 20 seconds (sometimes it’s more than that), unt...
Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.2 My Question or Issue Every time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bott...
Spotify Legend
2089 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem with random playing, when I click the button to make random albums play on the ar...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a pro...
Regular
3414 Views
21 replies
0 likes
