Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37141 Views
15 replies
36 likes

37141 Views
15 replies
36 likes

Superuser Contribution My music keeps pausing

PlanFreeCountry USADeviceiPhone 11, fairly new My Question or IssueMy music keeps pausing whenever its played in the background. It seems to play fine when Im actually on the app, but when I click out and try to draw or even turn it off, it pauses ra...

swag_daddy
Visitor
Plan Free Country USA Device iPhone 11, fairly new My Question or Issue My music keeps pausing whenever its played in the background. It seems to play fine when Im actually on th...
2020-08-10 11:16:55 AM
2020-08-10 3:06:15 PM
Ivan
Spotify Legend
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

Superuser Contribution spotify connect acnt find soundtouch sound systems

PlanPremiumCountryBelgiumDevice(iPhone XS Max)Operating System(iOS 13.5.1) My Question or IssueI have a premium account, have 10 different soundtouch bose sound systems all around the house. It was from the beginning never worked as it should be. Som...

ozsarlak
Casual Listener
Plan Premium Country Belgium Device (iPhone XS Max) Operating System (iOS 13.5.1) My Question or Issue I have a premium account, have 10 different soundtouch bose sound systems all a...
2020-08-01 10:31:41 PM
2020-08-10 12:21:38 PM
Elena
Moderator
548 Views
4 replies
0 likes

548 Views
4 replies
0 likes

Superuser Contribution Can’t play offline - downloaded lists are played through mobile internet

PlanPremiumCountryOrigin: NetherlandsCurrent: FranceDeviceiPhone 8+Operating SystemiOS 13.6 My Question or IssueWhilst having Offline mode on, songs won’t play. Only when having the mobile internet access on, the music will play.I downloaded a lot fo...

Calyxiss
Visitor
Plan Premium Country Origin: Netherlands Current: France Device iPhone 8+ Operating System iOS 13.6 My Question or Issue Whilst having Offline mode on, songs won’t play. Onl...
2020-08-08 6:48:28 PM
2020-08-10 11:35:19 AM
Elena
Moderator
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

AirPods Pro will pause but not play

Plan PremiumCountry USADeviceiPhone 11 Pro MaxOperating SystemiOS 13.6 My Question or IssueJust started having an issue with Spotify play and pause using my AirPods Pro. I can pause my music using the one click but once I try to start it again or ski...

quichez
Visitor
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.6 My Question or Issue Just started having an issue with Spotify play and pause using my AirP...
2020-08-10 11:07:27 AM
669 Views
0 replies
1 likes

669 Views
0 replies
1 likes

Solved!!Superuser Contribution Songs Dosen't Play Until You Add Them To Your Favorites

PlanPremiumCountrySwedenDevice(iPhone XR)Operating System(iOS 14)My Question or IssueSometimes I can't listen to a song, I find something in the search, I click and nothing happens until I add the song to my favorite tracks and only after that it sta...

CalmedBoy
Casual Listener
Plan Premium Country Sweden Device (iPhone XR) Operating System (iOS 14) My Question or Issue Sometimes I can't listen to a song, I find something in the search, I click and nothing happens ...
2020-08-10 9:02:29 AM
2020-08-10 10:28:29 AM
Ivan
Spotify Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Solved!! On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly u

On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to see all the songs.

Sohoes
Casual Listener
On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to...
2020-08-07 7:33:14 AM
2020-08-10 8:31:04 AM
Billy-J
Spotify Star
477 Views
3 replies
1 likes

477 Views
3 replies
1 likes

Unable to view songs whenever I click on album/artist songs

PlanFreeCountryUSADeviceiPhone 11 Operating SystemiOS 13 My Question or IssueWhenever I go to an artist or album page, I am unable to view what songs are available from them. I can still shuffle and play the songs normally but cannot actually open th...

nikarin
Visitor
Plan Free Country USA Device iPhone 11 Operating System iOS 13 My Question or Issue Whenever I go to an artist or album page, I am unable to view what songs are available from ...
2020-07-11 6:24:19 AM
2020-08-10 7:48:33 AM
SweetE2002
Casual Listener
5158 Views
13 replies
14 likes
iOS

5158 Views
13 replies
14 likes

Can’t load albums

PlanFreeCountryUSADevice iPhone 8Operating SystemiOS 10 My Question or IssueFor some reason every time I go to click an album to view the song’s it won’t load. Spotify please fix this it’s been like this for weeks.

ICAS
Visitor
Plan Free Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue For some reason every time I go to click an album to view the song’s it won’t load. Spotify p...
2020-08-05 10:40:27 PM
2020-08-10 7:46:27 AM
SweetE2002
Casual Listener
492 Views
2 replies
2 likes

492 Views
2 replies
2 likes

Downloaded Songs undownloading themselves

Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song and I am forced to redownload. PlanPremiumCountryUS...

whearn172
Casual Listener
Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song ...
2020-08-09 11:28:44 PM
2020-08-10 2:55:58 AM
Billy-J
Spotify Star
261 Views
1 replies
1 likes

261 Views
1 replies
1 likes

i select a music and when music finishes, starts another music which i did not select!!!

PlanPremiumCountryportugalDevice(iPhone 10)Operating System(iOS 10, c.) My Question or Issue I select a playlist and I expect to listen to the songs in the list. However, after listening to the first song, it starts another playlist which I did not s...

ricasman
Visitor
Plan Premium Country portugal Device (iPhone 10) Operating System (iOS 10, c.) My Question or Issue I select a playlist and I expect to listen to the songs in the lis...
2020-08-09 11:14:11 PM
2020-08-10 2:53:33 AM
Billy-J
Spotify Star
223 Views
1 replies
0 likes

223 Views
1 replies
0 likes

Songs of the artists

PlanFreeCountryFinlandDevice(iPhone X)Operation System(iOS 13.6) My Question or IssueWhen I go to search for an artist and try to click to see their songs it doesn’t work, as in when I try to click for more songs it just does the little clicking moti...

melissatrann
Newbie
Plan Free Country Finland Device (iPhone X) Operation System (iOS 13.6) My Question or Issue When I go to search for an artist and try to click to see their songs it doesn’t work, as...
2020-08-09 10:26:41 PM
2020-08-10 2:52:21 AM
Billy-J
Spotify Star
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Re: Spotify won't play when resume on Airpods Pro

I'm having the exact same issue now, did you end up finding a solution to this problem? I have even tried replacing the airpods and it still does the same thing.

izaxk
Newbie
I'm having the exact same issue now, did you end up finding a solution to this problem? I have even tried replacing the airpods and it still does the same thing.
2020-08-09 3:51:30 PM
2020-08-09 8:13:04 PM
Billy-J
Spotify Star
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Iphone 8 app keeps connecting to random devices

Every time i try to use the spotify app i keep getting these pop up messages saying “now connected to x device”. I don’t recognize any of these devices and dont want to be connected but it will not let me block this from happening. It forcibly interr...

emm_the
Visitor
Every time i try to use the spotify app i keep getting these pop up messages saying “now connected to x device”. I don’t recognize any of these devices and dont want to be connected but it will not l...
2020-08-09 4:17:50 PM
2020-08-09 6:33:43 PM
AdamDam
Spotify Star
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Solved!!Superuser Contribution Albums don’t work

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 10My Question or IssueWhenever I play an album, Spotify will play songs not on the album after a few songs. I’ve tried disabling the thing that plays songs when a playlist ends, but this happens in ...

AnchorMan82
Visitor
Plan Free Country USA Device iPhone 7 Operating System iOS 10 My Question or Issue Whenever I play an album, Spotify will play songs not on the album after a few songs. I’ve tried disabling ...
2020-08-08 7:49:54 PM
2020-08-09 10:51:43 AM
Ivan
Spotify Legend
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Cant watch videos (podcasts etc.) in Norway

IOS, Norway. iPhone 8+. Premium family planmy title says my full question if its not available in Norway, let us Norwegians know when we get this feature?

Liamlande07
Visitor
IOS, Norway. iPhone 8+. Premium family plan my title says my full question if its not available in Norway, let us Norwegians know when we get this feature?
2020-07-15 4:42:01 AM
2020-08-09 4:01:06 AM
tseland
Newbie
296 Views
1 replies
1 likes

296 Views
1 replies
1 likes

Liked songs disappeared

Device(iPhone SE) My Question or IssueI went on my Spotify tonight and realised all my liked songs have disappeared. If I search a song that was previously in the ‘liked song’ playlist it comes up with the heart and that it’s still liked but I can’t ...

guskeogh
Visitor
Device (iPhone SE) My Question or Issue I went on my Spotify tonight and realised all my liked songs have disappeared. If I search a song that was previously in the ‘liked ...
2020-08-08 10:30:58 AM
2020-08-08 4:01:32 PM
SoundShots
Composer
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

[Ios] Weird cover art resizing on album tracklist

PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12 My album tracklist’s cover art often resizes itself which ruins the aesthetic of the UI and my experiences. Deleting all cache/clean reinstall the app fixes the problem until the next time ...

UnrealWaifu
Newbie
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12 My album tracklist’s cover art often resizes itself which ruins the aesthetic of the UI and my experiences. Deletin...
2020-08-08 3:44:04 AM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Solved!! My spotify starts randomly connecting to other people’s devices and starts playing their music

PlanPremiumCountryUnited StatesDevice:iPhone 6s Operating System(iOS Something, like ten idk) My Question or IssueWhenever I start using Spotify on my phone, unless I am in airplane mode, I start listening on someone else’s device. For example, if I ...

gabo502
Casual Listener
Plan Premium Country United States Device: iPhone 6s Operating System (iOS Something, like ten idk) My Question or Issue Whenever I start using Spotify on my phone, unl...
2020-08-07 9:01:22 PM
2020-08-07 11:30:35 PM
AdamDam
Spotify Star
2548 Views
2 replies
0 likes
iphone
Premium

2548 Views
2 replies
0 likes

Albums gone

PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 13 My Question or Issue After the latest update the albums section only shows recommended albums but none of my saved albums. If this was done by Spotify on purpose it’s a really horrible decision...

Jay201
Regular
Plan Premium Country Device iPhone 11 Operating System iOS 13 My Question or Issue After the latest update the albums section only shows recommended albums but n...
2020-08-07 5:41:15 AM
2020-08-07 3:40:12 PM
SoundShots
Composer
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Superuser Contribution Spotify Premium Stopped Working on iPhone (after years) Still Working on Computer

PlanPremiumDevice(iPhone 11 & Macbook Pro)My Question or IssueHi today all of a sudden the iPhone Spotify App kept stopping and turning itself off whenever I tried to start it (I didnt even get onto it). I thought it was a glitch hence I deleted it t...

qschaedle
Casual Listener
Plan Premium Device (iPhone 11 & Macbook Pro) My Question or Issue Hi today all of a sudden the iPhone Spotify App kept stopping and turning itself off whenever I tried to start it (I didnt ...
2020-07-10 7:18:39 PM
2020-08-07 2:25:22 PM
Mihail
Spotify Legend
502 Views
1 replies
0 likes
Premium

502 Views
1 replies
0 likes

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