Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237494 Views

27 replies

5 likes

  • 237494 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118712 Views

116 replies

13 likes

Other
  • 118712 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305477 Views

62 replies

16 likes

  • 305477 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130815 Views

19 replies

38 likes

  • 130815 Views
  • 19 replies
  • 38 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.3 When I search for a song and play it, autoplay does not work. The song just stops when it’s done. I’ve double checked and made sure repeat and shuffle are off. I’ve toggled autoplay off and...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 14.3   When I search for a song and play it, autoplay does not work. The song just stops when it’s done. I’ve double check...

Novy

Moderator

960 Views

3 replies

1 likes

  • 960 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music keeps pausing on mobile app

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 14.2Spotify Version8.5.86 For a couple weeks now my music on Spotify keeps pausing on its own. Obviously this is very annoying. I have tried absolutely everything that is being suggested in o...

Regular

Plan Premium Country Canada Device iPhone 11 Operating System iOS 14.2 Spotify Version 8.5.86   For a couple weeks now my music on Spotify keeps pausing on its own. Obviously this is ...

Eni

Moderator

1717 Views

9 replies

2 likes

  • 1717 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution delete unseeable songs

hi I added some songs/podcasts to a playlist a while ago and the artist deleted the songs I think.so now I have 0 songs left in my playlist and it says that I have 19 tracks on it. even when I turn the ‘hide unplayable songs’ setting off... is there ...

Regular

hi    I added some songs/podcasts to a playlist a while ago and the artist deleted the songs I think. so now I have 0 songs left in my playlist and it says that I have 19 tracks on it. e...

Jeremy

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app crashing

PlanFree/PremiumCountryFranceDevice(iPhone SE 2020)Operating System(iOS 14.2)My Question or IssueHello,For 2 weeks the spotify application has been shutting down by itself for no reason on my iphone. I think it came from my phone but no because I jus...

Regular

Plan Free/Premium Country France Device (iPhone SE 2020) Operating System (iOS 14.2) My Question or Issue Hello, For 2 weeks the spotify application has been shutting down by itself for n...

Jeremy

Spotify Legend

1467 Views

8 replies

2 likes

  • 1467 Views
  • 8 replies
  • 2 likes

Superuser Contribution Music pausing on iPad when switching apps

PlanPremiumCountryUSADeviceiPad (6th Generation)Operating SystemiPadOS 14.3 My Question or Issue the music pauses and skips when I switch from app to app. I had no problem on my iPhone.

Casual Listener

Plan Premium Country USA Device iPad (6th Generation) Operating System iPadOS 14.3   My Question or Issue   the music pauses and skips when I switch from app to app. I had no pro...

Jeremy

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution IPhone X Mute

Hi,I'm having problems with the app on my iPhone X : after I download a playlist, the iPhone X is muted : sound don't play anymore, no music, ... and the menus are also very slow. Turning the mute button on and off does not work. Resetting the phone ...

Casual Listener

Hi, I'm having problems with the app on my iPhone X : after I download a playlist, the iPhone X is muted : sound don't play anymore, no music, ... and the menus are also very slow. Turning the mute ...

Jeremy

Spotify Legend

1274 Views

3 replies

0 likes

  • 1274 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Premium Mobile Not Working With Bluetooth

I recently purchased Spotify Premium, and I tried using it on the mobile app. My plan shows up as premium and I have the premium features, but when I connect my bluetooth earbuds to my phone, the spotify premium features (devices, group session, song...

Newbie

I recently purchased Spotify Premium, and I tried using it on the mobile app. My plan shows up as premium and I have the premium features, but when I connect my bluetooth earbuds to my phone, the spo...

Jeremy

Spotify Legend

831 Views

1 replies

0 likes

  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view lyrics

PlanPremiumCountryUSADeviceiPhone 12, iPad, PCOperating SystemLatest IOS, Latest Win10 My Question or IssueI am unable to view the lyrics (my iPhone, iPad, or PC). I followed all of the tutorials as to where you click to turn on the lyrics at the bot...

Casual Listener

Plan Premium Country USA Device iPhone 12, iPad, PC Operating System Latest IOS, Latest Win10   My Question or Issue I am unable to view the lyrics (my iPhone, iPad, or PC). I followed...

Novy

Moderator

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Crackling/popping on bass notes

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or Issue On certain songs that have certain bass notes I hear a crackling or popping sound for a split second. It only happens on those notes. I love bass and so ...

Casual Listener

Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1   My Question or Issue  On certain songs that have certain bass notes I hear a crackling or...

taranclan

Casual Listener

5089 Views

6 replies

0 likes

  • 5089 Views
  • 6 replies
  • 0 likes

[iOS] Car View is Going to Kill Someone

I’m All Car View does is make a person take their eyes off the road even longer to push more buttons. If it hasn’t already, it will kill someone soon. You’ve put in place a thing that you think limits your liability when it actually increases it. Do ...

Visitor

I’m All Car View does is make a person take their eyes off the road even longer to push more buttons.   If it hasn’t already, it will kill someone soon.   You’ve put in place a thing th...

434 Views

0 replies

0 likes

iOS
  • 434 Views
  • 0 replies
  • 0 likes

Superuser Contribution Apple Watch Streaming not working !anymore!

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 7 Plus, Apple Watch Series 6 CellularOperating SystemiOS 14.3, watchOS 7.1 My Question or Issue Hi together,I had to reset my Watch and after the reset I can no...

Newbie

Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 7 Plus, Apple Watch Series 6 Cellular Operating System iOS 14.3, watchOS 7.1   My...

CarlosE

Spotify Legend

1102 Views

1 replies

1 likes

  • 1102 Views
  • 1 replies
  • 1 likes

Superuser Contribution Google Assistant opens app, but doesn't play song on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemiOS 13.3 I have recently started using Google Assistant to play Spotify in the car as Siri just flat out refuses to. I have the shortcut set up so I can tell Siri "Ok Google" and it will go to t...

Casual Listener

Plan Premium Country US   Device iPhone 11 Pro Operating System iOS 13.3   I have recently started using Google Assistant to play Spotify in the car as Siri just flat out refuses ...

Alex

Spotify Legend

2677 Views

6 replies

0 likes

Google Assistant
iphone
  • 2677 Views
  • 6 replies
  • 0 likes

Changing Cover Photo

As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" option. But the edit option doesn't appear on my acco...

Casual Listener

As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" op...

yoonnel

Composer

1161 Views

3 replies

1 likes

  • 1161 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs dropping after 30 seconds

PlanPremiumCountryUSDeviceiPhone 12 MiniOperating SystemiOS 14.3 My Question or IssueMy songs keep dropping after 30 seconds and moving to a playlist of music that I did not identify nor that has any relevance to my ongoing preferences.I recently upg...

Visitor

  Plan Premium Country US Device iPhone 12 Mini Operating System iOS 14.3   My Question or Issue My songs keep dropping after 30 seconds and moving to a playlist of music that I ...

Novy

Moderator

861 Views

3 replies

0 likes

  • 861 Views
  • 3 replies
  • 0 likes

Superuser Contribution Certain songs not playing correctly

There's is one particular album I listen to that when played with headphones on sounds fine, but played through speakers or through my phone, the audio quality of the vocals basically disappears, where it's almost impossible to hear the singer and he...

Casual Listener

There's is one particular album I listen to that when played with headphones on sounds fine, but played through speakers or through my phone, the audio quality of the vocals basically disappears, whe...

celiajean

Casual Listener

2550 Views

10 replies

1 likes

  • 2550 Views
  • 10 replies
  • 1 likes

Superuser Contribution Always the same song when I start the car

premiumFree/Premiumgermany Device(iPhone 11 pro)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello everybody. whenever I get in the car spotify starts. That's a good thing. however, a U2 song is always played at the beg...

Visitor

premium Free/Premium germany   Device (iPhone 11 pro) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello everybody. whenever I get in the c...

Ver

Spotify Legend

2481 Views

1 replies

0 likes

  • 2481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and LIked songs not syncing across devices

PlanPremiumCountryUSADeviceiPhone 12 Pro Max, iPad Pro 11, MacBook Pro 15”Operating SystemiOS 14, iPadOS 14, Mac OS Catalina My Question or IssueThis is not a new problem, but has increasingly become annoying. Recently played songs on one device does...

Regular

Plan Premium Country USA Device iPhone 12 Pro Max, iPad Pro 11, MacBook Pro 15” Operating System iOS 14, iPadOS 14, Mac OS Catalina   My Question or Issue This is not a new problem, bu...

Eni

Moderator

1447 Views

1 replies

0 likes

  • 1447 Views
  • 1 replies
  • 0 likes

Solved!! Unable to edit my playlists

When I go into a playlist which I’ve created, i only have the ability to add songs (which i have already done) I can’t seem to remove any songs from the playlist which is quite frustrating Is this possibly a feature that is exclusive to premium membe...

Regular

When I go into a playlist which I’ve created, i only have the ability to add songs (which i have already done)  I can’t seem to remove any songs from the playlist which is quite frustrating 😞...

Bittencourt

Spotify Star

1923 Views

10 replies

0 likes

  • 1923 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Begging for ratings breaks the UX and is distasteful

I have the paid plan and use it mostly on my iPhone. How do I tell it to never, ever popup that damn begggar screen asking me to rate the application ? Begging for ratings is incredibly distasteful, and it literally *breaks the ux*; users can't use t...

Casual Listener

I have the paid plan and use it mostly on my iPhone.  How do I tell it to never, ever popup that damn begggar screen asking me to rate the application ?   Begging for ratings is incredibly ...

Ver

Spotify Legend

1049 Views

3 replies

1 likes

  • 1049 Views
  • 3 replies
  • 1 likes