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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223494 Views

53 replies

13 likes

  • 223494 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150382 Views

506 replies

108 likes

  • 150382 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105787 Views

19 replies

38 likes

  • 105787 Views
  • 19 replies
  • 38 likes

Superuser Contribution Playlists Randomly Removed From Downloads

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemCurrent iOS My Question or IssueI posted this several days ago in My Library but nobody responded so I am going to post it here to see if I get any help. The below is my post from Friday. ...

Regular

Plan Premium Country United States Device iPhone 11 Operating System Current iOS   My Question or Issue I posted this several days ago in My Library but nobody responded so I am going ...

Jeremy

Spotify Legend

927 Views

2 replies

0 likes

  • 927 Views
  • 2 replies
  • 0 likes

controlling ios app through win10 is broken

DeviceIphone se1Operating Systemnewest My Question or IssueSpotify on windows is showing the incorrect song and song progress bar is at 100% when playing from iphone

Newbie

Device Iphone se1 Operating System newest   My Question or Issue Spotify on windows is showing the incorrect song and song progress bar is at 100% when playing from iphone

Billy-J

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Equalizer

PlanPremiumCountryFINLANDDeviceiPhone SE 2020Operating SystemiOS 14.0.1 Why doesn’t the iOS spotifys equalizer work with bluetooth devices? The sound just crackles and sounds broken when I use bass boost on iOS spotify equalizer when using bluetooth ...

Visitor

  Plan Premium Country FINLAND Device iPhone SE 2020 Operating System iOS 14.0.1   Why doesn’t the iOS spotifys equalizer work with bluetooth devices? The sound just crackles and ...

Billy-J

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Spotify glitching when listening to music (Problem fixed)

PlanPremiumCountryUSADevice(iPhone XROperating System(iOS 14.2My Question or IssueMy Spotify glitches out every song and i have tried reinstalling it, updating my phone and logging in/logging out. Please help this problem has been going on for days.

Casual Listener

  Plan Premium Country USA Device (iPhone XR Operating System (iOS 14.2 My Question or Issue My Spotify glitches out every song and i have tried reinstalling it, updating my phone and ...

kmcl

Casual Listener

10852 Views

4 replies

0 likes

  • 10852 Views
  • 4 replies
  • 0 likes

Superuser Contribution Please please please please

Hello, I love you. You improve my life so much, and I love Joe Rogan. Thanks. Would you please please never stop my music after my playlist ends? I never ever want my music to just abruptly stop. You're great, I love spotify, thank you. Keep it up.

Visitor

Hello, I love you. You improve my life so much, and I love Joe Rogan. Thanks. Would you please please never stop my music after my playlist ends? I never ever want my music to just abruptly stop. You...

Ivan

Spotify Legend

609 Views

3 replies

1 likes

  • 609 Views
  • 3 replies
  • 1 likes

Apple Watch Data Usage

PlanPremiumCountryCanadaDeviceIPhone XS, Apple Watch Series 6Operating SystemAll Updated My Question or Issue Started using the new app to stream without a phone on my Apple Watch. In one 30 minute run, it used almost 250mb of data! Anyone else have ...

Regular

Plan Premium Country Canada Device IPhone XS, Apple Watch Series 6 Operating System All Updated    My Question or Issue   Started using the new app to stream without a phone...

-HelloSunshine-

Gig Goer

1290 Views

3 replies

0 likes

Apple Watch
  • 1290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t add individual songs to playlist unless it’s playing.

PlanFreeCountry DeviceiPhone XSOperating SystemiOS 13 My Question or IssueYou can search an album but can’t add any songs to a playlist or preview. Even the “and more” button is locked up and in responsive. If you’re listening on another device you c...

Newbie

Plan Free Country   Device iPhone XS Operating System iOS 13   My Question or Issue You can search an album but can’t add any songs to a playlist or preview. Even the “and more” b...

Elena

Moderator

939 Views

1 replies

0 likes

  • 939 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows app changes iPhone system volume without being connected

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's not helpful when I keep my phone muted almost excl...

Newbie

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's...

Mario

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect no longer working from iOS > Amazon Echo

PlanPremiumDeviceiPhone XSOperating SystemiOS 12.3.1 My Issue:When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices listed. I have to manually ask the Amazon Echo to connect to Spotify, "Alex...

Casual Listener

Plan Premium Device iPhone XS Operating System iOS 12.3.1   My Issue: When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices lis...

Mihail

Spotify Legend

2167 Views

3 replies

2 likes

  • 2167 Views
  • 3 replies
  • 2 likes

Songs doesn’t play past 10 seconds in Spotify Web Browser

Extra Details: PlanFree CountryU.A.E DeviceiPad Air Operating SystemiPad OS (Latest Version) My Question or IssueSound stops every time it passes 10 seconds, works in other device except this one. Any fix?

Visitor

Extra Details:   Plan Free   Country U.A.E   Device iPad Air   Operating System iPad OS (Latest Version)   My Question or Issue Sound stops every time it passe...

Billy-J

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist Songs in the Library are not showed

PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...

Visitor

Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8)   My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...

Jeremy

Spotify Legend

546 Views

1 replies

1 likes

iOS 12.4
  • 546 Views
  • 1 replies
  • 1 likes

Superuser Contribution IOS APP CRASHING & LOCAL FILES NOW GRAY/NOT PLAYING

PlanPremiumCountryUSADevice(iPhone)Operating System(iOS 14.2) My Question or IssueI listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks, the app has regularly crashed about every 2-3 songs. Today, it continued to do th...

Roadie

Plan Premium Country USA Device (iPhone) Operating System (iOS 14.2)   My Question or Issue I listen to music/Spotify for virtually 6-8 hours a day.  For the past couple of weeks,...

Alex

Spotify Legend

1143 Views

1 replies

1 likes

  • 1143 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing songs that aren’t in my playlist?

My Question or IssueSpotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this a few times and have gone through the help forums to see if ...

Visitor

  My Question or Issue Spotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this...

Elena

Moderator

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist button bug?

PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...

Spotify Star

  Plan Premium Country Brazil   Device iPhone XS Operating System iOS 14.2   My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...

Ver

Spotify Legend

614 Views

1 replies

0 likes

bug
Play Button
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer Setting not Persistent upon restarting of the App

DeviceiPhone 12 Operating SystemLatest 14.2 My Question or IssueI have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and restart it again, even though the settings are still in place, and the equ...

Newbie

Device iPhone 12   Operating System Latest 14.2   My Question or Issue I have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and...

Jeremy

Spotify Legend

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Die Drei ???” is not playing on my phone but works fine on my PC

PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...

Casual Listener

Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14   I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...

Alex

Spotify Legend

925 Views

6 replies

0 likes

  • 925 Views
  • 6 replies
  • 0 likes

Superuser Contribution My app crashes while playing music and battery empty very quickly when using Spotify

PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...

Regular

Plan Premium Netherlands    Device (iPhone XS  iOS 13.5.1)   My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...

Mihail

Spotify Legend

1223 Views

7 replies

0 likes

  • 1223 Views
  • 7 replies
  • 0 likes

Like Songs of an artist suddenly gone

PlanPremiumCountryGermanyDeviceIphone 11 pro max Operating SystemIOS 14.2 My Question or IssueWhen I click on an artist it always shows me at the top something called 'like Songs' or something. I really like this Feature. Sometimes I find a Song and ...

Regular

Plan Premium Country Germany Device Iphone 11 pro max  Operating System IOS 14.2   My Question or Issue When I click on an artist it always shows me at the top something called 'l...

smurfnturf

Casual Listener

678 Views

5 replies

3 likes

  • 678 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

Newbie

Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...

Alex

Spotify Legend

1922 Views

1 replies

0 likes

HomePod
  • 1922 Views
  • 1 replies
  • 0 likes