Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 25110 Views
  • 13 replies
  • 33 likes
  • 25110 Views
  • 13 replies
  • 33 likes

Unable to turn on Lyrics

PremiumMexicoiPhone XiOS 13.5.1There’s no way I can turn on the Lyrics for my mobile app.I also couldn’t find any way to request support but here.

  • Newbie
  • Premium Mexico iPhone X iOS 13.5.1 There’s no way I can turn on the Lyrics for my mobile app. I also couldn’t find any way to request support but here.           &...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

"Play search results only" doesnt work

Since a few months it is not possible to only play the search result. I filter my whole playlist with "Michael Jackson", click on the first song and expect that the next song would be the second search result (from Michael Jackson). But a complete di...

  • Regular
  • Since a few months it is not possible to only play the search result. I filter my whole playlist with "Michael Jackson", click on the first song and expect that the next song would be the second sear...
  • Marco_W
  • Casual Listener
  • 511 Views
  • 2 replies
  • 2 likes
  • 511 Views
  • 2 replies
  • 2 likes

Spotify to Sonos

My Question is that I have just downloaded Sonos2app and cannot play any playlists as I keep being told I need to upgrade to Spotify Premium which I already have

  • Visitor
  •     My Question is that I have just downloaded Sonos2app and cannot play any playlists as I keep being told I need to upgrade to Spotify Premium which I already have  
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

clear entire queue

PlanFree/Premium premiumCountry usa Device iphone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ios 12(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is it possible to clear the entire play queue without selecting ...

  • Casual Listener
  • Plan Free/Premium premium Country usa   Device iphone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ios 12 (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • MichaelJerzak
  • Composer
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Can’t add or delete playlist

PlanPremiumDeviceiPhone 11 My Question or IssueFor over a month now I can not add or delete playlist on my I phone.I have deleted the app, reinstalled it.I have tried deleting my cache but it won’t let me even do that! I can add songs to existing pla...

  • Visitor
  •   Plan Premium Device iPhone 11   My Question or Issue For over a month now I can not add or delete playlist on my I phone. I have deleted the app, reinstalled it. I have tried del...
  • MichaelJerzak
  • Composer
  • 815 Views
  • 1 replies
  • 0 likes
  • 815 Views
  • 1 replies
  • 0 likes

My liked songs won’t play on my playlist

PlanFreeCountryUSADeviceiPhone 6Operating SystemiOS 8 My Question or IssueWhen I click on my liked songs or playlist, none of my songs play but a song with (at the very top) suggested track. And when I try to skip it, a different song will play, but ...

  • Newbie
  • Plan Free Country USA Device iPhone 6 Operating System iOS 8   My Question or Issue When I click on my liked songs or playlist, none of my songs play but a song with (at the very top) ...
  • Natalie_restrep
  • Newbie
  • 6530 Views
  • 3 replies
  • 0 likes
  • 6530 Views
  • 3 replies
  • 0 likes

problem sharing playlist with friend on Android free edition

PlanpremiumCountryU.S.A.Deviceiphone 7, laptopOperating SystemiOS 13, Windows 10 My Question or IssueI share one of my playlists with a friend using the email method from iOS.He clicks on the emailed link using his Android.His free edition of Spotify...

  • Regular
  • Plan premium Country U.S.A. Device iphone 7, laptop Operating System iOS 13, Windows 10   My Question or Issue I share one of my playlists with a friend using the email method from iOS...
  • UprightPlayer
  • Regular
  • 363 Views
  • 1 replies
  • 0 likes
  • Playlists
    sharing playlists
  • 363 Views
  • 1 replies
  • 0 likes

Appears section missing

Please bring back appears on feature!

  • Casual Listener
  • Please bring back appears on feature!
  • AdamDam
  • Spotify Star
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Why is Spotify never playing any of the songs on my playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Iphone Skips to Different songs?

HelloI am running Spotify premium and logged into my account on my iPhone 8. I am in Canada with latest operating system. I load a play list, it plays the first song then does not go to the next song in the playlist and in fact jumps to songs my son ...

  • Music Fan
  • Hello I am running Spotify premium and  logged into my account on my iPhone 8. I am in Canada with latest operating system.   I load a play list, it plays the first song then does not go...
  • Demonseed
  • Music Fan
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

I can’t play songs in search function on ipad

PlanPremiumCountryNetherlandsDeviceIpad 2018Operating System(iOS 10 My Question or IssueHow can i play songs in my library with search function.this function doesn,t work anymore

  • Casual Listener
  • Plan Premium Country Netherlands Device Ipad 2018 Operating System (iOS 10   My Question or Issue How can i play songs in my library with search function.this function doesn,t work any...
  • jopevers
  • Casual Listener
  • 239 Views
  • 2 replies
  • 1 likes
  • 239 Views
  • 2 replies
  • 1 likes

Can’t use the search function

It says “Couldn’t load the page”. I also cannot open podcast or anything from the homepage. My internet is working well and I can still play the songs in my playlists even if they’re not downloaded. Does anyone know if there is something wrong with S...

  • Visitor
  • It says “Couldn’t load the page”. I also cannot open podcast or anything from the homepage. My internet is working well and I can still play the songs in my playlists even if they’re not downloaded. ...
  • Billy-J
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

What playlists are marked without the shuffle icon on a free plan?

I usually use the Spotify Web Player on my PC, but I am currently having plans to get a new iPad for Christmas yet I have heard that the iPad OS version has gone to "shuffle mode" only like other mobile devices. On the same topic, I have heard that s...

  • Casual Listener
  • I usually use the Spotify Web Player on my PC, but I am currently having plans to get a new iPad for Christmas yet I have heard that the iPad OS version has gone to "shuffle mode" only like other mob...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Spotify UI glitch

Plan FamilyFree/Premium PremiumCountry United States Phone iPhone XSOperating SystemiOS10 My Question or Issue my interface whenever I pull up a song it the same as a free members. I’ve redownloaded the app 7 times and restarted my phone 4 times. Thi...

  • Newbie
  • Plan Family Free/Premium Premium Country United States   Phone  iPhone XS Operating System iOS10   My Question or Issue my interface whenever I pull up a song it the same as ...
  • beu-_8qnk55a7
  • Newbie
  • 1910 Views
  • 3 replies
  • 0 likes
  • UI Bug
  • 1910 Views
  • 3 replies
  • 0 likes

Song Not Showing in Mobile App (but in Desktop App perfectly available)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOne of my favorite songs, discovered thanks to Spotifys recommandation, is simply no longer a...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue One of ...
  • OneByBoo
  • Roadie
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

Apple CarPlay with iOS 15 beta

PlanPremiumCountrySweden DeviceiPhone X, Apple CarPlay (Volvo V90 2019) My Question or IssueApples new iOS14 Beta is out and everything in Apple CarPlay seems to be working fine, except Spotify. All playlists etc. work but when I press play nothing h...

  • Casual Listener
  • Plan Premium Country Sweden  Device iPhone X, Apple CarPlay (Volvo V90 2019)   My Question or Issue Apples new iOS14 Beta is out and everything in Apple CarPlay seems to be working ...
  • Billy-J
  • Spotify Star
  • 1600 Views
  • 3 replies
  • 0 likes
  • apple
    cable
    Carplay
    iOS
  • 1600 Views
  • 3 replies
  • 0 likes

Solved!! Songs liked on desktop do not appear in Liked Songs on iOS

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI used the desktop app to add songs to my Liked Songs playlist successfully. Going over to my phone, none of those songs appear in Liked Songs. HOWEVER, if I search fo...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I used the desktop app to add songs to my Liked Songs playlist successfully. Going over to ...
  • al_xander
  • Casual Listener
  • 1537 Views
  • 4 replies
  • 1 likes
  • iOS 13.4
    Sync issue
  • 1537 Views
  • 4 replies
  • 1 likes

emdedded playlist doesn't play full song on mobile browser

PlanPremiumCountryTurkeyDeviceiPhone 7 My Question or Issue Hi, I have a website that has embedded playlists on it. In Windows, all the browsers play full songs on my website without a problem. However, Safari browser on my mobile phone plays only 30...

  • Regular
  •   Plan Premium Country Turkey Device iPhone 7     My Question or Issue   Hi,   I have a website that has embedded playlists on it. In Windows, all the browsers p...
  • 507 Views
  • 0 replies
  • 1 likes
  • embed
  • 507 Views
  • 0 replies
  • 1 likes

Controlling volume in iOS device

Hi. New here. I'm using my iPhone to control Spotify in my A/V Processor with it's Spotify build in option. How can I disable iPhone volume adjustment and only use my Processor's volume ?Thanks. (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

  • Regular
  • Hi.  New here.  I'm using my iPhone to control Spotify in my A/V Processor with it's Spotify build in option.  How can I disable iPhone volume adjustment and only use my Processor's...
  • OneByBoo
  • Roadie
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes