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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

  • 37173 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
  • 102678 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
  • 1308 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

  • 299153 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125846 Views

19 replies

38 likes

  • 125846 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution App Crashing

PlanFreeCountryAmericaDeviceiPhone 6+ My Question or IssueThe problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes. This has been a problem for a while for me. Also, just a suggestion, I...

Casual Listener

Plan Free Country America Device iPhone 6+   My Question or Issue The problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes...

Ivan

Spotify Legend

1357 Views

6 replies

0 likes

  • 1357 Views
  • 6 replies
  • 0 likes

[iOS][Other] Lyrics feature not available on Iphone

Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has access to lyrics. Any idea why?

Visitor

Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has...

412 Views

0 replies

2 likes

iOS
Other
  • 412 Views
  • 0 replies
  • 2 likes

Locals Files wont show up on Iphone.

PlanFamily PremiumCountryPolandDeviceIphone XOperating SystemIOS 14.2 I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to download them on my iphone. I tried litteraly everythink and it's still n...

Casual Listener

Plan Family Premium Country Poland Device Iphone X Operating System IOS 14.2   I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to...

Igcr

Casual Listener

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Superuser Contribution CarPlay constantly crashing

PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 14.2.1Spotify 8.5.86.739 I've recently moved from Apple Music to Spotify but think I'm going to have to move back. Carplay is constanly crashing since installing the Spotify app. I have tried...

Casual Listener

Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 14.2.1 Spotify 8.5.86.739   I've recently moved from Apple Music to Spotify but think I'm going to have to move back.&...

CarlosE

Spotify Legend

6933 Views

3 replies

2 likes

  • 6933 Views
  • 3 replies
  • 2 likes

Superuser Contribution Extremely slow when scrolling

My Question or Issue Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway through. I’m on iOS 14.2 (iPhone 11) and i’ve tried restarting m...

Newbie

My Question or Issue  Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway throug...

Ver

Spotify Legend

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes every day while playing a song

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.2 My Question or IssueEvery day for the past month, Spotify has crashed while playing a song. When I start Spotify again it starts playing the same song from the beginning. If I have my ...

Visitor

Plan Premium Country USA Device iPhone 12 mini Operating System iOS 14.2    My Question or Issue Every day for the past month, Spotify has crashed while playing a song. When I sta...

Jeremy

Spotify Legend

884 Views

1 replies

2 likes

  • 884 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Spotify connect Denon AVR missing in iOS

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 14.2, Spotify 8.5.86.739 My Question or IssueiPhone cannot connect to my Denon AVR anymore. Android phone can still connect and play music.spotify connect is a very important feature. Do you ...

Newbie

Plan Premium Country Germany Device iPhone X Operating System iOS 14.2, Spotify 8.5.86.739   My Question or Issue iPhone cannot connect to my Denon AVR anymore.  Android phone ca...

Alex

Spotify Legend

2202 Views

1 replies

0 likes

Connect
Denon AVR
iOS AirPlay
  • 2202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not right now?

PlanPremiumCountryGermanyDeviceiPhone 7+Operating SystemiOS 14.2 My Question or IssueLast time i stated my problems with the on going issues with Spotify crashing constantly and draining the energy down in less then an hour now since some weeks have ...

Casual Listener

  Plan Premium Country Germany Device iPhone 7+ Operating System iOS 14.2   My Question or Issue Last time i stated my problems with the on going issues with Spotify crashing con...

Jeremy

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

[iOS][Playlists] ITunes bought local files do not show album cover art on IPhone

I have been a fan of Spotify for years. The only thing that always bugged me was the horrible way of adding local files to your Spotify playlists. Every time I buy songs from ITunes and want to add them as a local file, the album cover art is not sho...

Regular

I have been a fan of Spotify for years. The only thing that always bugged me was the horrible way of adding local files to your Spotify playlists. Every time I buy songs from ITunes and want to add t...

451 Views

0 replies

1 likes

iOS
Playlists
  • 451 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify randomly pausing on Iphone XR

PlanPremiumCountryUSDeviceiphone XROperating System13.1.3 My Question or IssueI have had spotify premium for a couple years now, never had any issues. Recently upgraded to Iphone XR from iphone 6S. Spotify is randomly pausing now and driving me crazy...

Casual Listener

  Plan Premium Country US Device iphone XR Operating System 13.1.3   My Question or Issue I have had spotify premium for a couple years now, never had any issues. Recently upgrad...

Eni

Moderator

2455 Views

4 replies

2 likes

  • 2455 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Playlist stops after first song

Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first song, the next one does not start automatically unles...

Regular

Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first so...

CarlosE

Spotify Legend

1985 Views

6 replies

0 likes

  • 1985 Views
  • 6 replies
  • 0 likes

Superuser Contribution Siri doesn't work out when asking "Play"

PlanPremiumCountryTaiwanDeviceiPhone SE (2020)Operating System(iOS 14.2)My Question or Issue Hi, I'm a Premium Spotify user from Taiwan. I always ask Siri "Hey Siri, play", and it will start playing randomly on Spotify.But it's not working anymore af...

Casual Listener

Plan Premium Country Taiwan Device iPhone SE (2020) Operating System (iOS 14.2) My Question or Issue   Hi, I'm a Premium Spotify user from Taiwan.   I always ask Siri "Hey Siri,...

CarlosE

Spotify Legend

2320 Views

3 replies

0 likes

  • 2320 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing after 14 seconds then 11 then 24 then random...on iOS 11 and Mac

PlanPremiumCountryUSADeviceiPhone 11 and M1 Macbook AirOperating SystemiOS 14, Big SurWifi and Cellular Spotify stops in the middle of a song after a random number of seconds and I need to press the start button for the song to resume. Then it stops ...

Visitor

  Plan Premium Country USA Device iPhone 11 and M1 Macbook Air Operating System iOS 14, Big Sur Wifi and Cellular   Spotify stops in the middle of a song after a random number of...

Alex

Spotify Legend

1182 Views

7 replies

1 likes

  • 1182 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Liked songs in iPhone not showing in iPad

PlanPremiumCountryUSA DeviceiPhone 8, iPad ProOperating System14.2 My Question or IssueWhen listening to Discover weekly I can add to Liked Songs. if I listen on my iPad and like 10 songs, I can see the little heart icon next to tracks on my iPad and...

Visitor

Plan Premium Country USA   Device iPhone 8, iPad Pro Operating System 14.2   My Question or Issue When listening to Discover weekly I can add to Liked Songs. if I listen on my iP...

Ver

Spotify Legend

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play albums or artists

PlanFreeCountryUK DeviceiPhone SE My Question or IssueWhenever i try and play an album or artist, nothing will start playing but the play button will turn into the pause button. I’m able to play playlists, i just can’t with anything else. i’ve delete...

Casual Listener

  Plan Free Country UK  Device iPhone SE   My Question or Issue Whenever i try and play an album or artist, nothing will start playing but the play button will turn into the p...

Alex

Spotify Legend

2158 Views

10 replies

6 likes

  • 2158 Views
  • 10 replies
  • 6 likes

Superuser Contribution shuffle tracks of artist

Hello!I have a problem on my Iphone Spotify.When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu.I can shuffle playlist or album, but not artist tracks.Several times I reinstalled ap...

Casual Listener

Hello! I have a problem on my Iphone Spotify. When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu. I can shuffle playlist or al...

Jeremy

Spotify Legend

1202 Views

6 replies

1 likes

  • 1202 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue does not show the last song

If I put songs in my queue the last is never shown and just black. I also cannot move or click on it. (iPhone 11, iOS 13)

Casual Listener

If I put songs in my queue the last is never shown and just black. I also cannot move or click on it.  (iPhone 11, iOS 13)   

Ver

Spotify Legend

2548 Views

5 replies

4 likes

  • 2548 Views
  • 5 replies
  • 4 likes

Solved!! Artist music stops after Top 5

PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 10) i just recently noticed that songs from an artist stop playing after the top 5. Typically, they will keep going on. Anyone else having this issue?

Casual Listener

  Plan Premium Country USA   Device (iPhone 11) Operating System (iOS 10)   i just recently noticed that songs from an artist stop playing after the top 5.  Typically, ...

Billy-J

Spotify Star

799 Views

3 replies

0 likes

  • 799 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot shuffle play all downloaded songs in offline mode

PlanPremiumCountryUSDevice(iPhone XS)Operating System(iOS 12 ) My Question or IssueAfter latest update (downgrade) much harder to access and listen to songs in my library, many issue which have been covered in other threads however the one I haven’t ...

Casual Listener

  Plan Premium Country US Device (iPhone XS) Operating System (iOS 12 )   My Question or Issue After latest update (downgrade) much harder to access and listen to songs in my lib...

nerfherder72

Casual Listener

2248 Views

4 replies

4 likes

Offline mode can’t filter downloads
  • 2248 Views
  • 4 replies
  • 4 likes