Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47672 Views
15 replies
36 likes

47672 Views
15 replies
36 likes

iphone xs

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice

12181722666
Casual Listener
i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice
2020-08-30 5:07:17 AM
2020-08-30 5:37:43 AM
Billy-J
Spotify Star
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Sleep timer not appearing

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timerPlanPremiumCountryPhilippines Device(iPad 9.7inch 6th-generation,Oppo f1s,Lenovo l340Operating SystemIOS 13.6,Windows 10 version 2004latest ...

xShiizMu
Casual Listener
No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timer Plan Premium Country Philippines Device (iPad 9.7inch 6th-generation,Oppo f1...
2020-07-19 7:03:41 PM
2020-08-29 7:39:00 PM
xShiizMu
Casual Listener
18084 Views
2 replies
0 likes

18084 Views
2 replies
0 likes

Solved!! All my liked songs are gone

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) PlanPremiumCountryCzech republicDeviceI phone7Operating ...

Séo
Casual Listener
All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) ...
2020-08-28 8:48:31 PM
2020-08-29 4:40:48 PM
Billy-J
Spotify Star
921 Views
3 replies
0 likes

921 Views
3 replies
0 likes

Superuser Contribution Music won’t play I get a message that says safari cannot open the page because the address is incali

I can’t get music to play. It says safari cannot open the page because the address is invalid

Jc247
Newbie
I can’t get music to play. It says safari cannot open the page because the address is invalid
2017-11-10 2:57:07 PM
2020-08-29 9:16:04 AM
Mihail
Spotify Legend
1018 Views
3 replies
0 likes

1018 Views
3 replies
0 likes

TROUBLE: Spotify Mobile App iOS 13.6 on iPad 2019

Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any other app is running. It used to play in the background so idk why it doesn’t do...

anank
Casual Listener
Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any oth...
2020-07-18 11:12:27 AM
2020-08-28 2:35:31 AM
Rkehler
Newbie
827 Views
1 replies
1 likes

827 Views
1 replies
1 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

GeeMpnie
Casual Listener
I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?
2020-08-20 3:15:03 PM
2020-08-27 11:20:13 PM
GeeMpnie
Casual Listener
913 Views
2 replies
1 likes

913 Views
2 replies
1 likes

Playlist Cover Image won’t change on Instagram Stories

Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I see the mosaic with the 4 songs’ cover images instea...

LouisePeres
Visitor
Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I s...
2020-08-27 9:03:50 PM
2020-08-27 9:26:45 PM
Billy-J
Spotify Star
867 Views
1 replies
0 likes

867 Views
1 replies
0 likes

Real time lyrics feature

PlanPremiumCountryIndonesiaDeviceiPhone XROperating System(iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed it missing early July. I had since waiting for the feature to come back but n...

novitasr
Casual Listener
Plan Premium Country Indonesia Device iPhone XR Operating System (iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed i...
2020-08-22 4:29:00 AM
2020-08-27 2:36:02 PM
novitasr
Casual Listener
1000 Views
5 replies
0 likes
Feature
iOS
iphone
lyrics

1000 Views
5 replies
0 likes

[iOS][Playlists] Too many advertisements

I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign over what and which part of the music I would like to...

Koenigsegg
Casual Listener
I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign ov...
2020-08-27 12:56:59 PM
472 Views
0 replies
0 likes
iOS
Playlists

472 Views
0 replies
0 likes

Cant see artists songs

PlanFree/PremiumCountry Untied states DeviceiPhone 11Operating SystemIOS 14.3 My Question or Issueevery time I go on an artist profile and click to view all of their songs it dosen’t work , I’ve deleted the app multiple times as well as logged out bu...

JaeMin__7
Casual Listener
Plan Free/Premium Country Untied states Device iPhone 11 Operating System IOS 14.3 My Question or Issue every time I go on an artist profile and click to view all...
2020-08-06 1:01:01 AM
2020-08-27 8:22:08 AM
Billy-J
Spotify Star
1165 Views
11 replies
0 likes

1165 Views
11 replies
0 likes

Bug - Retrieval failure for album songs

PlanPremiumCountry: UK DeviceiPhone 8 PlusOperating System(iOS 13.3.1) My Question or IssueWhen I the user:On searching for an album On selecting an album cell, Then I get presented with a loading elipsis indicator for a prolonged time period. If the...

khanaks
Visitor
Plan Premium Country: UK Device iPhone 8 Plus Operating System (iOS 13.3.1) My Question or Issue When I the user: On searching for an album On selecting an album cell...
2020-08-26 12:23:57 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Solved!! Can’t play any song unless I have added it to a playlist

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueWhen I press on any song that has not been previously added to one of my playlists, it simply will not play. If I was playing a song from a playlist before pressing...

Thomasrudd
Visitor
Plan Premium Country Sweden Device iPhone XR Operating System iOS 13.6.1 My Question or Issue When I press on any song that has not been previously added to one of my playlists, it s...
2020-08-25 3:18:31 PM
2020-08-25 7:43:58 PM
MichaelJerzak
Composer
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

Superuser Contribution Lecture de titre à la suite et file d'attente problème

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file d'attentte" ce qui est très dérengeant. Je ne peux...

Philo0804
Newbie
Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file...
2019-04-09 5:07:09 PM
2020-08-25 4:43:16 PM
Alex
Spotify Legend
5637 Views
6 replies
3 likes

5637 Views
6 replies
3 likes

My music won’t play without wifi connection

PlanPremiumCountryRussiaDevice(iPhone XR)Operating System(iOS 13.5.1) My Question or IssueI tried to play my music with my 4G connection on but it didn't work. I have checked that I allow my phone to use 4G for Spotify and set my music quality in the...

OanhHoang
Casual Listener
Plan Premium Country Russia Device (iPhone XR) Operating System (iOS 13.5.1) My Question or Issue I tried to play my music with my 4G connection on but it didn't work. I have checked...
2020-08-23 6:15:18 PM
2020-08-25 4:51:23 AM
Billy-J
Spotify Star
1514 Views
3 replies
0 likes

1514 Views
3 replies
0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

Alex235
Visitor
So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...
2020-08-19 3:21:29 PM
2020-08-24 3:48:00 PM
Elena
Moderator
273 Views
1 replies
0 likes
iOS

273 Views
1 replies
0 likes

Solved!!Superuser Contribution Queued songs are not showing in queue list.

PlanPremiumDeviceiPhone 6siPad Air 2Operating SystemiOS 12.1Spotify Version 8.4.77 On the upper image there should be two songs in the queue but only one of them can be seen, and on the other image, if there is only one song in the queue it can’t be ...

ugurguven
Casual Listener
Plan Premium Device iPhone 6s iPad Air 2 Operating System iOS 12.1 Spotify Version 8.4.77 On the upper image there should be two songs in the queue but only one of them can be seen,...
2018-11-02 9:20:46 PM
2020-08-24 10:55:09 AM
Elena
Moderator
3934 Views
4 replies
0 likes

3934 Views
4 replies
0 likes

LOST ALL LIKED SONGS

Hello, Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do? thank you

T_AALI
Casual Listener
Hello, Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do? thank you
2018-06-23 2:08:41 PM
2020-08-24 9:34:29 AM
Mauler74
Visitor
14112 Views
6 replies
3 likes

14112 Views
6 replies
3 likes

Lyrics

PlanPremiumCountryMexicoDeviceiPhone 11Operating System13.6 VersionMy Question or IssueI am not able to see the lyrics of the songs. I know that not all the songs have the option but really I don't have the option to see that. My friends and I were t...

alanchikito63
Casual Listener
Plan Premium Country Mexico Device iPhone 11 Operating System 13.6 Version My Question or Issue I am not able to see the lyrics of the songs. I know that not all the songs have the option bu...
2020-08-24 2:52:28 AM
2020-08-24 4:22:33 AM
Billy-J
Spotify Star
1079 Views
5 replies
0 likes

1079 Views
5 replies
0 likes

I've tried everything and can't get my local files to play on my iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemWindows 10 My Question or IssueI've been trying for well over an hour and absolutely CANNOT get my local files to transfer on my iphone. I've tried a clean reinstall of the app, I've tried turning W...

lindsindor
Casual Listener
Plan Premium Country USA Device iPhone 7+ Operating System Windows 10 My Question or Issue I've been trying for well over an hour and absolutely CANNOT get my local files to transfer...
2020-08-23 8:00:01 PM
423 Views
0 replies
0 likes
iphone
local files
Premium
Windows

423 Views
0 replies
0 likes

Shuffle isn’t disconcerting

My Problem: I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a minus to hide that song. There is no shuffle on or off modus s...

LittleSilvie
Casual Listener
My Problem: I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a mi...
2020-08-21 11:24:16 AM
2020-08-23 12:27:13 PM
LittleSilvie
Casual Listener
504 Views
4 replies
0 likes
Shuffle problem

504 Views
4 replies
0 likes

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