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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408311 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279616 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178882 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountryUnited StatesDeviceiPhone XsOperating SystemiOS 14.2 My Question or IssueSpotify Wrapped still won’t show up, even though it has been claimed to be fixed. I’ve tried updating, but my app is up to date. I’ve uninstalled and reinstalled,...
Plan Free Country United States Device iPhone Xs Operating System iOS 14.2 My Question or Issue Spotify Wrapped still won’t show up, even though it has been claimed to be fix...
Spotify Legend
2668 Views
4 replies
7 likes
Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add ten songs, check the q, and only the last song is in the queue. F...
Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add...
Moderator
516 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.1 My Question or IssueMy app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling it at LEAST once a day. This has been happening with the last update before...
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.1 My Question or Issue My app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling...
Moderator
10806 Views
11 replies
3 likes
Plan/PremiumCountryAustraliaDeviceIPAD Air 4Operating Systemipad os 14(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve a library of MP3’s I’d like to be able to play through Spotify. Is there a way I can import them without using a de...
Plan /Premium Country Australia Device IPAD Air 4 Operating System ipad os 14 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve a library of MP3’s I’d like to b...
Spotify Legend
1954 Views
1 replies
0 likes
Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other playlist (my playlist, artist's playlists, This is ...
Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other ...
Spotify Legend
685 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceIphone 8Operating System14.1 My Question or Issueupgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 or higher
Plan Premium Country UK Device Iphone 8 Operating System 14.1 My Question or Issue upgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 ...
Casual Listener
606 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceiPad AirOperating SystemiOS 12.4.9Spotify App8.5.86.73 My Question or IssueMy Playlists are all on shuffle play mode. If I tap on the Symbol it does not change to normal play mode. I tried different times on different p...
Plan Premium Country Germany Device iPad Air Operating System iOS 12.4.9 Spotify App 8.5.86.73 My Question or Issue My Playlists are all on shuffle play mode. If I tap on t...
Spotify Legend
912 Views
5 replies
0 likes
I find hiding tracks on Spotify curated playlists does NOT stop the track playing. Why? What is the point of “hidden”? PlanPremiumCountryUKIpad Air 4th GenIOS 14
I find hiding tracks on Spotify curated playlists does NOT stop the track playing. Why? What is the point of “hidden”? Plan Premium Country UK Ipad Air 4th Gen IOS 14
Spotify Legend
320 Views
1 replies
0 likes
Massive F-you to whoever labeled this problem as fixed. It isn’t. Not looking for any solutions other than a dev response. Thanks!
Massive F-you to whoever labeled this problem as fixed. It isn’t. Not looking for any solutions other than a dev response. Thanks!
Casual Listener
461 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 6sOperating SystemiOS 14.2 My Question or IssueI use an old secondary phone 6s for music in my car because I like having an AUX cord to plug in. I use the download feature for my playlist so I can listen on the road w...
Plan Premium Country US Device iPhone 6s Operating System iOS 14.2 My Question or Issue I use an old secondary phone 6s for music in my car because I like having an AUX cord to plug ...
Moderator
700 Views
3 replies
1 likes
I noticed today that in I longer have numbered daily mixes that show the list of artists used to create the mix from the Home Screen, and instead have daily mixes in a daily mix carousel that are named after specific artists, and require me to view t...
I noticed today that in I longer have numbered daily mixes that show the list of artists used to create the mix from the Home Screen, and instead have daily mixes in a daily mix carousel that are nam...
410 Views
0 replies
2 likes
My Question or Issue: ı open spotify and log ın my playlist after ı go to my playlist end and spotify is very freezing, ı try reinstall but it was not worked. this problem is in only my playlist. this problem begin last updates 8.5.86. please help Pl...
My Question or Issue: ı open spotify and log ın my playlist after ı go to my playlist end and spotify is very freezing, ı try reinstall but it was not worked. this problem is in only my playlist. thi...
Spotify Legend
1195 Views
6 replies
0 likes
PlanPremiumCountryUSA DeviceIPhone 12 ProOperating SystemIOS 14.2.1 My Question or IssueAs I go to search up the artist and click the green button to shuffle the artists his profile the button does nothing. No music plays nor does music load up. Tryi...
Plan Premium Country USA Device IPhone 12 Pro Operating System IOS 14.2.1 My Question or Issue As I go to search up the artist and click the green button to shuffle the artis...
Spotify Legend
727 Views
1 replies
0 likes
PlanFreeCountryUnited States DeviceiPad Operating SystemiOS 10.3.3 My Question or IssueWhen I login to my wrapped 2020 it sends me to the app but I still can't find the charts and stats. When I go back to the wrapped 2020 website and click on the lin...
Plan Free Country United States Device iPad Operating System iOS 10.3.3 My Question or Issue When I login to my wrapped 2020 it sends me to the app but I still ca...
528 Views
0 replies
2 likes
PlanPremiumCountryUSADeviceiPhone SE Operating SystemiOS 14 My Question or Issuewhen I go to see my podcast stats on the 2020 Spotify wrapped, it only tells me my binge worthy show (how many episodes I listened to in one day) and nothing else, I can’...
Plan Premium Country USA Device iPhone SE Operating System iOS 14 My Question or Issue when I go to see my podcast stats on the 2020 Spotify wrapped, it only tells me my binge ...
400 Views
0 replies
1 likes
Hi,I don’t remember when this started, but for several weeks or months the iPad app is no longer remembering scroll position in playlists when I close and reopen the app. As soon as I switch to another app, or the home screen, and go back to Spotify ...
Hi, I don’t remember when this started, but for several weeks or months the iPad app is no longer remembering scroll position in playlists when I close and reopen the app. As soon as I switch to ano...
Spotify Legend
716 Views
3 replies
1 likes
PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 14.2) My Question or IssueSpotify keeps crashing every time a song is playing. It's been happening for over a week. Is there a solution to stop this? It's starting to annoy me.
Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 14.2) My Question or Issue Spotify keeps crashing every time a song is playing. It's been happening for over...
Spotify Star
412 Views
1 replies
0 likes
PlanPremium CountryIndia DeviceiPhone 7 Operating SystemiOS 14.2 My Question or IssueI was having sync issues between my playback history on Spotify iOS and Android. I contacted Twitter support and they advised me to uninstall apps from both phones a...
Plan Premium Country India Device iPhone 7 Operating System iOS 14.2 My Question or Issue I was having sync issues between my playback history on Spotify iOS ...
Spotify Legend
2043 Views
10 replies
0 likes
Make the IOS version of Spotify like the android version where when you are looking at your liked songs for a specific artist it is divided up with the album header and picture. Makes it a lot more difficult to find songs on iOS without this.
Make the IOS version of Spotify like the android version where when you are looking at your liked songs for a specific artist it is divided up with the album header and picture. Makes it a lot more d...
Spotify Legend
362 Views
1 replies
0 likes
PlanPremium FamilyCountryUnited StatesDeviceiPhone XROperating SystemiOS 14.2 My Question or IssueMy spotify app pauses the music at random intervals. It may happen 5 seconds after I begin playing music, or it may not happen for five minutes. Somethi...
Plan Premium Family Country United States Device iPhone XR Operating System iOS 14.2 My Question or Issue My spotify app pauses the music at random intervals. It may happen 5 seconds...
Spotify Legend
751 Views
3 replies
1 likes
