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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27653 Views
  • 13 replies
  • 33 likes
  • 27653 Views
  • 13 replies
  • 33 likes

Siri voice assistant doesn't work

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 13 My Question or Issue Since iOS 13 siri should also work with spotify, when I say the command Hey Siri play Metallica on Spotify I get the hint I have to access your spotify data if I allo...

  • Visitor
  • Plan Premium Country Germany Device iPhone XR Operating System iOS 13   My Question or Issue   Since iOS 13 siri should also work with spotify, when I say the command Hey Siri pl...
  • Gogemax
  • Regular
  • 5217 Views
  • 12 replies
  • 0 likes
  • 5217 Views
  • 12 replies
  • 0 likes

[Carplay] Item cannot be played

PlanPremiumCountryGermanyDeviceiPhone Xs MaxOperating SystemiOS 13 My Question or IssueItems that where played before (previous evening) cannot be played back (in the next morning). Whenever I select an album from the "Recently played" list I'll get ...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone Xs Max Operating System iOS 13   My Question or Issue Items that where played before (previous evening) cannot be played back (in the next mo...
  • FuzzyMaster
  • Visitor
  • 711 Views
  • 1 replies
  • 0 likes
  • Carplay
    recently
  • 711 Views
  • 1 replies
  • 0 likes

Shuffle option gone from Daily Mixes on iPad

PlanPremiumCountryAustraliaDeviceiPad Pro 2Operating SystemiPadOS 13 My Question or IssueIn Daily Mixes, the shuffle option is always set as off (not affected by enabling shuffle in other playlists). On mobile, this can be turned on by using the ••• ...

  • Visitor
  • Plan Premium Country Australia Device iPad Pro 2 Operating System iPadOS 13   My Question or Issue In Daily Mixes, the shuffle option is always set as off (not affected by enabling shu...
  • 330 Views
  • 0 replies
  • 1 likes
  • 330 Views
  • 0 replies
  • 1 likes

Shuffle Play by Default

iOs This issue keeps being marked as a "solved" when someone posts details on how to turn off shuffle mode. I know how to turn it off and don't need to be reminded which button to push. The persistent problem is that it's always on by default....no m...

  • Newbie
  • iOs     This issue keeps being marked as a "solved" when someone posts details on how to turn off shuffle mode. I know how to turn it off and don't need to be reminded which button to pu...
  • 375 Views
  • 0 replies
  • 2 likes
  • 375 Views
  • 0 replies
  • 2 likes

Unexpected Error on iOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCannot log in on Safari. Crashes when i try to go onto the account page. Using IPhone 8 runni...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Cannot ...
  • Puppi61
  • Visitor
  • 803 Views
  • 2 replies
  • 0 likes
  • Login
  • 803 Views
  • 2 replies
  • 0 likes

Extra blank playlists?

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 13.5.1 My Question or Issuewhen i click "add to playlist" on a song, it has extra blank playlists at the bottom of my list of playlists. they don't show up in my library and i even tried to clea...

  • Visitor
  • Plan Premium Country USA Device iPhone 7+ Operating System iOS 13.5.1   My Question or Issue when i click "add to playlist" on a song, it has extra blank playlists at the bottom of my ...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Premium Duo flash keeps poping up *ANNOYING*

Can you do somthing about that annoying Premium Duo flash that pops up every fu**ing time I go to Home. Or am I supposed to click 100 times on the dismiss button before I get rid of it(?). Maybe you should try testing your apps before releasing **ble...

  • Music Fan
  • Can you do somthing about that annoying Premium Duo flash that pops up every fu**ing time I go to Home. Or am I supposed to click 100 times on the dismiss button before I get rid of it(?).   M...
  • 383 Views
  • 0 replies
  • 5 likes
  • 383 Views
  • 0 replies
  • 5 likes

Why does my public playlist not show up in searches?

I have public playlists, but they aren’t showing up in any searches. Why is that? An example is the below playlist “The Best of Neil Halstead”. There are only 10 playlists related to Neil Halstead, yet my playlist still does not show up in a search f...

  • Visitor
  • I have public playlists, but they aren’t showing up in any searches. Why is that?   An example is the below playlist “The Best of Neil Halstead”. There are only 10 playlists related to Neil H...
  • user-removed
  • Not applicable
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

How to access iTunes music on Spotify using an iPad only (No desktop)

Plan: PremiumCountry: USDevice: iPad Pro (2020)Operating System: iOSMy Question or IssueI do not have a desktop computer, only an iPad. How can I access my iTunes music on Spotify with no desktop?

  • Visitor
  • Plan: Premium Country: US Device: iPad Pro (2020) Operating System: iOS My Question or Issue I do not have a desktop computer, only an iPad. How can I access my iTunes music on Spotify...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Solved!! Artist pages crash app on iphone

Some artists pages won't load on my iphone. I've noticed this with the Deerhunter page. Has anyone else encountered this problem? I have a premium subsription and recently updated the app.

  • Newbie
  • Some artists pages won't load on my iphone. I've noticed this with the Deerhunter page. Has anyone else encountered this problem? I have a premium subsription and recently updated the app. 
  • funkalex82
  • Visitor
  • 1761 Views
  • 13 replies
  • 5 likes
  • 1761 Views
  • 13 replies
  • 5 likes

Make it easier to edit playlist

PlanPremium Country USA Device(iPhone 7 My Question or IssueI listen mostly at work, specifically to playlists I’ve made. I add new music from artists I like but there are always a few songs I don’t enjoy. Why can’t I just click options/delete from p...

  • Casual Listener
  • Plan Premium   Country  USA  Device (iPhone 7    My Question or Issue I listen mostly at work, specifically to playlists I’ve made. I add new music from artists I li...
  • 1228096557
  • Visitor
  • 1948 Views
  • 2 replies
  • 3 likes
  • edit
  • 1948 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lyrics doesn’t Sync with music after reopening Spotify App

When I restart my phone and play music on spotify the Lyrics are in sync with the Music. But after i close my spotify app then open it again the lyrics doesn’t sync with the music PlanPremiumCountryPhilippinesDeviceiPhone 11 ProOperating SystemiOS 13...

  • Casual Listener
  • When I restart my phone and play music on spotify the Lyrics are in sync with the Music. But after i close my spotify app then open it again the lyrics doesn’t sync with the music     &n...
  • Mario
  • Spotify Legend
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Can’t submit Ideas/Suggestions

Hi, my Ideas/Suggestions doesn’t send no matter what I try it says I should fix the highlighted part but there is no highlighted part.

  • Casual Listener
  • Hi, my Ideas/Suggestions doesn’t send no matter what I try it says I should fix the highlighted part but there is no highlighted part.
  • OneByBoo
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved Albums are Blank

PlanPremiumCountryUSADeviceIphone 7Operating SystemIOS 13.5.1 My Question or IssueSome (not all) of the albums I open up on Spotify on my Iphone are blank (like completely empty). When I reinstall Spotify that fixes it for a bit but the issue soon ap...

  • Visitor
  • Plan Premium Country USA Device Iphone 7 Operating System IOS 13.5.1   My Question or Issue Some (not all) of the albums I open up on Spotify on my Iphone are blank (like completely em...
  • Mario
  • Spotify Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs on Playlists not showing up

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 13.6 & iOS 14 Beta My Question or IssueIf I view the contents of a playlist on my phone, only a short preview comes up of the names of the songs in the playlist, but the songs themselves do not show ...

  • Visitor
  • Plan Free Country US Device iPhone 7 Operating System iOS 13.6 & iOS 14 Beta   My Question or Issue If I view the contents of a playlist on my phone, only a short preview comes up ...
  • Mario
  • Spotify Legend
  • 2534 Views
  • 1 replies
  • 0 likes
  • 2534 Views
  • 1 replies
  • 0 likes

Bug queue tracks organization

PlanPremium FamilyCountryItalyDeviceiPhone XSOperating SystemiOS 13.5Spotify Version: 8.5.59.1118My Question or IssueWhen I try to organize my tracks in the queue, the scrolling is bugged. Demonstration video: https://drive.google.com/file/d/1rnfOcHi...

  • Visitor
  • Plan Premium Family Country Italy Device iPhone XS Operating System iOS 13.5 Spotify Version: 8.5.59.1118 My Question or Issue When I try to organize my tracks in the queue, the scrolling i...
  • user-removed
  • Not applicable
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes

Cannot play music now without data or wifi on?

I use to be able to play my music without having my data on in the car and without having to download the music. Now I am not able to do that unless my data is on or connected to Wi-FiPremiumcanada iPhone Xs

  • Casual Listener
  • I use to be able to play my music without having my data on in the car and without having to download the music.   Now I am not able to do that unless my data is on or connected to Wi-Fi ...
  • Billy-J
  • Spotify Star
  • 804 Views
  • 5 replies
  • 0 likes
  • 804 Views
  • 5 replies
  • 0 likes

URI Scheme with paramater to start Spotify Connect

I've found ways to automatically search for music in an URI Scheme for the iOS app. I haven't been able to find complete documentation about the possibilities, but I would like to start playing on another device with Spotify Connect. What parameter c...

  • Visitor
  • I've found ways to automatically search for music in an URI Scheme for the iOS app.   I haven't been able to find complete documentation about the possibilities, but I would like to start play...
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloading/Liking albums

PlanPremiumCountry DeviceIphone 11Operating SystemiOS 13.5 My Question or IssueWhenever I download music from the album (as in directly selecting the download button), it automatically likes the album. If I unlike the album, then all the music is sud...

  • Regular
  • Plan Premium Country   Device Iphone 11 Operating System iOS 13.5   My Question or Issue Whenever I download music from the album (as in directly selecting the download button), i...
  • Mario
  • Spotify Legend
  • 969 Views
  • 1 replies
  • 0 likes
  • 969 Views
  • 1 replies
  • 0 likes

App not working for iPhone.

I have uninstalled and reinstalled the app, logged in and out. It doesn’t load properly and none of my playlist display. My phone is connected to WiFi. It has service and the app is fully updated. Not sure what’s going on, but I’d like to be able to ...

  • Regular
  • I have uninstalled and reinstalled the app, logged in and out. It doesn’t load properly and none of my playlist display. My phone is connected to WiFi. It has service and the app is fully updated. No...
  • AMAR32
  • Regular
  • 958 Views
  • 9 replies
  • 0 likes
  • 958 Views
  • 9 replies
  • 0 likes