Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
44472 Views
15 replies
36 likes

44472 Views
15 replies
36 likes

Superuser Contribution Shuffle becomes “permanent” when using Connect between devices

Screen recording that explains the issue:https://streamable.com/a42eylExpected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album viewpressing play using the Play/Shuffle button,music will play in shuffle mode as expect...

Snurz
Music Fan
Screen recording that explains the issue: https://streamable.com/a42eyl Expected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album view pressing pla...
2020-07-31 12:35:22 AM
2020-08-14 1:15:01 PM
Snurz
Music Fan
2764 Views
9 replies
0 likes
bug
Connect
shuffle

2764 Views
9 replies
0 likes

Solved!! "Create New Playlist" button broken when using search function

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.6 My Question or IssueAttached is a screen recording (in a zip file because it looks like .mp4 actually will not be accepted as a file type) of the bug for context, but in summary...When using...

andrewjlanza
Casual Listener
Plan Premium Country USA Device iPhone X Operating System iOS 13.6 My Question or Issue Attached is a screen recording (in a zip file because it looks like .mp4 actually will not be ...
2020-08-13 5:18:19 PM
2020-08-13 7:18:52 PM
andrewjlanza
Casual Listener
854 Views
2 replies
0 likes
playlist bug

854 Views
2 replies
0 likes

Solved!! “Liked” playlist disappeared save for four songs.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI opened my app today to find that all the music I had “liked” had disappeared. I had over 80...

MAK15
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I opene...
2020-08-12 10:35:03 PM
2020-08-13 4:45:28 PM
Billy-J
Spotify Star
439 Views
3 replies
0 likes

439 Views
3 replies
0 likes

When I search up an artist and tap on their music, it wont open the list of songs in their albums

PlanFree CountryUSA PlanIphone Xs Operating SystemiOS 13.5.1 My Question or IssueWhen I search up an artist and tap on their music, it wont open the list of songs in their albums, I cant see their music. Ive tried deleting the app, refreshing, and lo...

Kbrady9234
Visitor
Plan Free Country USA Plan Iphone Xs Operating System iOS 13.5.1 My Question or Issue When I search up an artist and tap on their music, it wont open ...
2020-07-23 10:33:45 PM
2020-08-13 2:36:22 PM
user-removed
Not applicable
1093 Views
1 replies
1 likes

1093 Views
1 replies
1 likes

Solved!!Superuser Contribution Playlist management

PlanPremiumCountryRussiaDeviceiPhone 6SOperating SystemiOS 13.6My Question or IssueHi! I am a new user and may be I don't understand some things, but here is my problem. I added to the queue some of my personal playlists thus creating one very long q...

w1th_t33th
Newbie
Plan Premium Country Russia Device iPhone 6S Operating System iOS 13.6 My Question or Issue Hi! I am a new user and may be I don't understand some things, but here is my problem. I added to ...
2020-08-12 9:56:50 AM
2020-08-13 11:32:34 AM
Ivan
Spotify Legend
476 Views
1 replies
0 likes
clear play queue
Playlist Shuffle

476 Views
1 replies
0 likes

Tune Playlist Button Disappeared

PlanPremiumCountryUSADevice(iPhone XS Max)Operating System(iOS 13.3.1) My Question or IssueI used to have a button on Spotify curated playlists called “tune playlist” and this button is now gone out of nowhere. I updated my phone and the Spotify app ...

laineyspice
Casual Listener
Plan Premium Country USA Device (iPhone XS Max) Operating System (iOS 13.3.1) My Question or Issue I used to have a button on Spotify curated playlists called “tune playlist” and thi...
2020-08-13 4:52:03 AM
2020-08-13 8:35:37 AM
Billy-J
Spotify Star
320 Views
1 replies
1 likes

320 Views
1 replies
1 likes

Solved!! Issue After Update

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOS Catalina My Question or Issue Has anyone else noticed that after the new update for desktop, you can no longer see the album art of the song you are listening to in the bottom left corner? This...

asunta
Casual Listener
Plan Premium Country USA Device Macbook Pro Operating System OS Catalina My Question or Issue Has anyone else noticed that after the new update for desktop, you can no longer...
2020-08-12 5:23:07 AM
2020-08-13 5:35:22 AM
asunta
Casual Listener
683 Views
2 replies
0 likes
album art
artwork
Update

683 Views
2 replies
0 likes

App Not Allowing Some Playlists To Be Viewed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app on my iPhone 8 won't allow some artist albums to be opened to view the playlist when ...

MrLuthor
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app...
2020-08-12 1:31:44 PM
2020-08-12 3:28:35 PM
Billy-J
Spotify Star
278 Views
1 replies
1 likes

278 Views
1 replies
1 likes

Music not showing for artists

PlanFreeCountryCanadaDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueEvery time I try to open up songs from a artist it doesn’t show the all the list of songs that the artist has, before it used to show it however.

Harsh1010
Visitor
Plan Free Country Canada Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Every time I try to open up songs from a artist it doesn’t show the all the list of songs th...
2020-08-11 10:13:13 PM
2020-08-12 4:37:03 AM
Billy-J
Spotify Star
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Playlist Duplicated Songs

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

michaeljbrown59
Casual Listener
Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.
2020-08-11 6:32:36 PM
2020-08-11 8:05:03 PM
Joel-M
Composer
522 Views
3 replies
1 likes

522 Views
3 replies
1 likes

Superuser Contribution No lyrics shown in Spotify (mobile device and desktop)

Plan FamilyPremiumCountryThe Netherlands DeviceiPhone 7 My Question or IssueI don't see any lyrics or genius down below the songs. The app is up to date, I have tried removing the cache, remove the app and reinstalled it, tried a VPN, restart my phon...

puck12345
Casual Listener
Plan Family Premium Country The Netherlands Device iPhone 7 My Question or Issue I don't see any lyrics or genius down below the songs. The app is u...
2020-08-09 1:47:44 PM
2020-08-11 4:21:34 PM
AeroZ
Composer
4000 Views
4 replies
1 likes

4000 Views
4 replies
1 likes

Solved!! Unwanted tracks.

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album.This is very frustrating as I usually listen to spotify when driving and not able to...

dave5416
Casual Listener
Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album. This is very frustrating as I u...
2020-08-10 1:22:19 PM
2020-08-11 9:17:32 AM
dave5416
Casual Listener
1043 Views
6 replies
0 likes

1043 Views
6 replies
0 likes

idk where i am but i put that here.

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it

Anaelarb
Newbie
I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it 🙂
2020-08-08 1:07:55 AM
2020-08-11 2:01:36 AM
KrzysztofWalag
Regular
751 Views
1 replies
2 likes

751 Views
1 replies
2 likes

voiceover issues in the podcasts section

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

snufas
Casual Listener
Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podc...
2020-08-10 4:02:04 PM
2020-08-10 11:42:08 PM
Joel-M
Composer
416 Views
2 replies
1 likes

416 Views
2 replies
1 likes

Equalizer, crossfader, normalizer, gapless playback, explicit filter with connect?

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues. I recently upgraded my outdoor stereo to use Spotify connect so that I don't have Bluetooth range issues ...

nathanc03
Casual Listener
When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues. I recently upgraded my outdoor stereo to use Spo...
2020-08-10 9:00:01 PM
2020-08-10 10:11:29 PM
Joel-M
Composer
574 Views
5 replies
0 likes

574 Views
5 replies
0 likes

Solved!! Liked songs not visible, iphone

PlanPremiumCountryUKDevice(iPhone 6sOperating System(iOS 13.5.1 My Question or IssueSince updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer visible in my library - instead only a tiny handful are visible despite still appeari...

Mrspadge
Casual Listener
Plan Premium Country UK Device (iPhone 6s Operating System (iOS 13.5.1 My Question or Issue Since updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer v...
2020-08-09 12:16:38 AM
2020-08-10 3:18:15 PM
Billy-J
Spotify Star
1722 Views
3 replies
0 likes
iphone
liked songs
Liked Songs Playlist

1722 Views
3 replies
0 likes

Superuser Contribution My music keeps pausing

PlanFreeCountry USADeviceiPhone 11, fairly new My Question or IssueMy music keeps pausing whenever its played in the background. It seems to play fine when Im actually on the app, but when I click out and try to draw or even turn it off, it pauses ra...

swag_daddy
Visitor
Plan Free Country USA Device iPhone 11, fairly new My Question or Issue My music keeps pausing whenever its played in the background. It seems to play fine when Im actually on th...
2020-08-10 11:16:55 AM
2020-08-10 3:06:15 PM
Ivan
Spotify Legend
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Superuser Contribution spotify connect acnt find soundtouch sound systems

PlanPremiumCountryBelgiumDevice(iPhone XS Max)Operating System(iOS 13.5.1) My Question or IssueI have a premium account, have 10 different soundtouch bose sound systems all around the house. It was from the beginning never worked as it should be. Som...

ozsarlak
Casual Listener
Plan Premium Country Belgium Device (iPhone XS Max) Operating System (iOS 13.5.1) My Question or Issue I have a premium account, have 10 different soundtouch bose sound systems all a...
2020-08-01 10:31:41 PM
2020-08-10 12:21:38 PM
Elena
Moderator
561 Views
4 replies
0 likes

561 Views
4 replies
0 likes

Superuser Contribution Can’t play offline - downloaded lists are played through mobile internet

PlanPremiumCountryOrigin: NetherlandsCurrent: FranceDeviceiPhone 8+Operating SystemiOS 13.6 My Question or IssueWhilst having Offline mode on, songs won’t play. Only when having the mobile internet access on, the music will play.I downloaded a lot fo...

Calyxiss
Visitor
Plan Premium Country Origin: Netherlands Current: France Device iPhone 8+ Operating System iOS 13.6 My Question or Issue Whilst having Offline mode on, songs won’t play. Onl...
2020-08-08 6:48:28 PM
2020-08-10 11:35:19 AM
Elena
Moderator
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

AirPods Pro will pause but not play

Plan PremiumCountry USADeviceiPhone 11 Pro MaxOperating SystemiOS 13.6 My Question or IssueJust started having an issue with Spotify play and pause using my AirPods Pro. I can pause my music using the one click but once I try to start it again or ski...

quichez
Visitor
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.6 My Question or Issue Just started having an issue with Spotify play and pause using my AirP...
2020-08-10 11:07:27 AM
677 Views
0 replies
1 likes

677 Views
0 replies
1 likes

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