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Earphones not playing

Earphones not playing

Plan

Premium

Country

Canada 

iphone 7

Operating System

14.2

My Question or Issue

My  earphones are not working nothing wrong with the phone  earphones and mic work on all other apps and phone calls take your phones out and music will play but then in music pauses and won’t play or shows that it’s playing but it’s not playing through my earphones.

 

will airplay to speaker and chromecast. 
very frustrating 

Reply
1 Reply

Hey @Ocp2,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

It's a good idea to give these steps a go and run a clean reinstall. By doing that you can make sure the app is up-to-date and the cache is not causing any issues.

 

If the issue persists, you can try with another account on the same device. Are there any changes?

 

Keep us posted! If you have questions, you know where to find us.

 

 

 

 

Ver Moderator
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