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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68332 Views
  • 16 replies
  • 37 likes
  • 68332 Views
  • 16 replies
  • 37 likes

Superuser Contribution Playlist button bug?

PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...

other_user.png my_user.png
  • Spotify Star
  • Spotify Star
  •   Plan Premium Country Brazil   Device iPhone XS Operating System iOS 14.2   My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...
  • Ver
  • Spotify Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • bug
    Play Button
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer Setting not Persistent upon restarting of the App

DeviceiPhone 12 Operating SystemLatest 14.2 My Question or IssueI have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and restart it again, even though the settings are still in place, and the equ...

  • Newbie
  • Device iPhone 12   Operating System Latest 14.2   My Question or Issue I have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and...
  • Jeremy
  • Spotify Legend
  • 713 Views
  • 1 replies
  • 0 likes
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Die Drei ???” is not playing on my phone but works fine on my PC

PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...

  • Casual Listener
  • Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14   I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...
  • Alex
  • Spotify Legend
  • 818 Views
  • 6 replies
  • 0 likes
  • 818 Views
  • 6 replies
  • 0 likes

Superuser Contribution My app crashes while playing music and battery empty very quickly when using Spotify

PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...

  • Regular
  • Plan Premium Netherlands    Device (iPhone XS  iOS 13.5.1)   My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...
  • Mihail
  • Spotify Legend
  • 1127 Views
  • 7 replies
  • 0 likes
  • 1127 Views
  • 7 replies
  • 0 likes

Like Songs of an artist suddenly gone

PlanPremiumCountryGermanyDeviceIphone 11 pro max Operating SystemIOS 14.2 My Question or IssueWhen I click on an artist it always shows me at the top something called 'like Songs' or something. I really like this Feature. Sometimes I find a Song and ...

  • Regular
  • Plan Premium Country Germany Device Iphone 11 pro max  Operating System IOS 14.2   My Question or Issue When I click on an artist it always shows me at the top something called 'l...
  • smurfnturf
  • Casual Listener
  • 556 Views
  • 5 replies
  • 3 likes
  • 556 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

  • Newbie
  • Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...
  • Alex
  • Spotify Legend
  • 1791 Views
  • 1 replies
  • 0 likes
  • HomePod
  • 1791 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio books on one device music on a other?

Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...

  • Casual Listener
  • Hi,   I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...
  • Jeremy
  • Spotify Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some Local Files Not Playing on Iphone 12 Pro

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...

  • Casual Listener
  • Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...
  • Elena
  • Moderator
  • 1725 Views
  • 3 replies
  • 0 likes
  • 1725 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Reorder songs in playlist on iOS

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...

7A4317F7-B490-4D99-A6D5-7ADAA80E8CED.png
  • Visitor
  • Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads.   Currently, when you click “edit” on a playlist, you can only rename it and remove songs:   ...
  • Mario
  • Spotify Legend
  • 1431 Views
  • 2 replies
  • 0 likes
  • iOS
    Playlists
  • 1431 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle By Default Sucks_WHY NO OPTION TO TURN OFF SHUFFLE INDEFINITELY

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should have the option. I have been repeatedly looked up a...

  • Casual Listener
  • How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should ...
  • Alex
  • Spotify Legend
  • 600 Views
  • 2 replies
  • 2 likes
  • 600 Views
  • 2 replies
  • 2 likes

Spotify is not working when I'm on my phone

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work

  • Visitor
  • my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work  
  • Billy-J
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Album Art is not showing on playlist tracks

PlanPremiumCountryUKDevice(iPhone 11 ProOperating System(iOS) My Question or IssueAlbum art does not show on local file created playlists when the tracks are playing even though the playlist does have an image

  • Regular
  • Plan Premium Country UK Device (iPhone 11 Pro Operating System (iOS)   My Question or Issue Album art does not show on local file created playlists when the tracks are playing even tho...
  • Billy-J
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • album art
    iOS
    local files
    Playlists
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify change automatically the songs

I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane

  • Visitor
  • I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...
  • Ivan
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Mixtapes are gone

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. Greetz Woogie

  • Regular
  • I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app?   Thanks a lot. &...
  • Emilia_8
  • Community Legend
  • 496 Views
  • 2 replies
  • 0 likes
  • 496 Views
  • 2 replies
  • 0 likes

Superuser Contribution Se corta constantemente y se reproduce solo

Hace unas semanas, cuando estoy en Spotify se corta constantemente y además, las canciones se reproducen solas o se pasa a otra canción, pero siempre se corta. Tengo todo actualizado y ninguna otra aplicación me hace esto, no es problema de conexión....

  • Visitor
  • Hace unas semanas, cuando estoy en Spotify  se corta constantemente y además, las canciones se reproducen solas o se pasa a otra canción, pero siempre se corta. Tengo todo actualizado y ninguna ...
  • Alex
  • Spotify Legend
  • 34421 Views
  • 12 replies
  • 4 likes
  • 34421 Views
  • 12 replies
  • 4 likes

Superuser Contribution Permanent overlay in watch series 3

PlanPremiumCountryGermanyDeviceiPhone 11, Apple Watch Series 3Operating SystemiOS 14.1, watchOS My Question or IssueI have an overlay asking me if I want to stream on my watch that doesn‘t go away. By pressing the screen I can actually operate the bu...

  • Visitor
  •   Plan Premium Country Germany Device iPhone 11, Apple Watch Series 3 Operating System iOS 14.1, watchOS    My Question or Issue I have an overlay asking me if I want to str...
  • Alex
  • Spotify Legend
  • 621 Views
  • 2 replies
  • 1 likes
  • 621 Views
  • 2 replies
  • 1 likes

Spotify app keeps closing

PlanPremiumCountryU.S.ADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issueor two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening the app even though I had music going on it. It’s been happening to me for ...

  • Visitor
  • Plan Premium Country U.S.A Device iPhone 8 Operating System iOS 14.2   My Question or Issue or two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening...
  • Billy-J
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Spotify Free on Mobile

Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then switch to a new album altogether. Am I missing somet...

  • Casual Listener
  • Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then s...
  • Billy-J
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still using data?

Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; downloaded or not. Seeing as I don’t have infinite data to ...

  • Visitor
  • Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; download...
  • Jeremy
  • Spotify Legend
  • 1331 Views
  • 7 replies
  • 0 likes
  • 1331 Views
  • 7 replies
  • 0 likes

No offline listening on Premium on iPhone

PlanPremiumCountryCzech RepublicDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI have Spotify Premium and although I'm not getting ads, the offline listening feature doesn't work on my phone. I can see the little icons next to the downloade...

  • Casual Listener
  • Plan Premium Country Czech Republic Device iPhone 6 Operating System iOS 12   My Question or Issue I have Spotify Premium and although I'm not getting ads, the offline listening featur...
  • Billy-J
  • Spotify Star
  • 503 Views
  • 3 replies
  • 0 likes
  • 503 Views
  • 3 replies
  • 0 likes