Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 32678 Views
  • 13 replies
  • 36 likes
  • 32678 Views
  • 13 replies
  • 36 likes

Solved!!Superuser Contribution Some music won’t play offline

PlanPremiumCountryGermanyDeviceiPhone 7Operating System(iOS 12.3.1 My Question or IssueI have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “K...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 7 Operating System (iOS 12.3.1   My Question or Issue I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, o...
  • Ver
  • Spotify Legend
  • 2888 Views
  • 6 replies
  • 0 likes
  • 2888 Views
  • 6 replies
  • 0 likes

Apple Watch App

Hi there,I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I run. For some reason, the Spotify app does not allow me...

  • Newbie
  • Hi there, I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I ru...
  • Billy-J
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Friend Activity for Mobile

Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.

  • Visitor
  • Why can there not be a friend activity for mobile phones?  There should be a chance that people can see what their friends/followers are listening to. 
  • Billy-J
  • Spotify Star
  • 681 Views
  • 1 replies
  • 0 likes
  • Friend Activity
    Mobile
    mobile friend activity
  • 681 Views
  • 1 replies
  • 0 likes

Gaps between songs

Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing after i switch songs, and it also makes my dad go “oh, ...

  • Visitor
  • Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing afte...
  • Heythatsme
  • Community Legend
  • 787 Views
  • 1 replies
  • 0 likes
  • 787 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to wipe Liked playlist???

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.2My Question or IssueI have recently been trying to organize my music better. I listen to a very small range of artists and albums. I just noticed that my "liked" playlist has almost...

  • Newbie
  • Plan Premium Country United States Device iPhone 7 Operating System iOS 12.2 My Question or Issue I have recently been trying to organize my music better. I listen to a very small range of a...
  • Alex
  • Spotify Legend
  • 10128 Views
  • 8 replies
  • 0 likes
  • 10128 Views
  • 8 replies
  • 0 likes

Songs are skipping

Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep skipping. My wifi is off and it still happens. I go o...

  • Casual Listener
  • Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep sk...
  • Garciamm624
  • Casual Listener
  • 901 Views
  • 2 replies
  • 2 likes
  • 901 Views
  • 2 replies
  • 2 likes

Superuser Contribution Lost my liked songs after update

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it all back without putting them all back myself ?

  • Visitor
  • hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it ...
  • Lisavyvy
  • Visitor
  • 13262 Views
  • 12 replies
  • 2 likes
  • 13262 Views
  • 12 replies
  • 2 likes

iPhone App Login Issue (no error message)

PlanPremium CountryUnited Kingdom DeviceiPhone XR Operating SystemiOS 13 My Question or IssueI went on to my Spotify app this afternoon to find I’d been logged out, so I checked my emails and I had an email from no-reply saying my password had been r...

  • Visitor
  • Plan Premium   Country United Kingdom   Device iPhone XR   Operating System iOS 13   My Question or Issue I went on to my Spotify app this afternoon to find I’d bee...
  • Loxer
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Can I sort charts that Spotify created?

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is by number of daily plays. Help?

  • Regular
  • Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is...
  • Loxer
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

When I select a new song it goes blank

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to ...

  • Casual Listener
  •   Plan Premium Country Australia Device iPhone 11 Pro    If I’m playing a song, and  select a new song, it just goes blank. I’ve added a photo of the screen I keep getting...
  • Loxer
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

iphone xs

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice

  • Casual Listener
  • i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice   
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Sleep timer not appearing

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timerPlanPremiumCountryPhilippines Device(iPad 9.7inch 6th-generation,Oppo f1s,Lenovo l340Operating SystemIOS 13.6,Windows 10 version 2004latest ...

xShiizMu_0-1595178191700.png
  • Casual Listener
  • No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timer Plan Premium Country Philippines  Device (iPad 9.7inch 6th-generation,Oppo f1...
  • xShiizMu
  • Casual Listener
  • 17983 Views
  • 2 replies
  • 0 likes
  • 17983 Views
  • 2 replies
  • 0 likes

Solved!! All my liked songs are gone

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) PlanPremiumCountryCzech republicDeviceI phone7Operating ...

  • Casual Listener
  • All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) ...
  • Billy-J
  • Spotify Star
  • 874 Views
  • 3 replies
  • 0 likes
  • 874 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music won’t play I get a message that says safari cannot open the page because the address is incali

I can’t get music to play. It says safari cannot open the page because the address is invalid

  • Newbie
  • I can’t get music to play. It says safari cannot open the page because the address is invalid 
  • Mihail
  • Spotify Legend
  • 943 Views
  • 3 replies
  • 0 likes
  • 943 Views
  • 3 replies
  • 0 likes

TROUBLE: Spotify Mobile App iOS 13.6 on iPad 2019

Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any other app is running. It used to play in the background so idk why it doesn’t do...

  • Casual Listener
  • Hi. A longtime Spotify Premium user here.   Having a few troubling and unnecessary annoyances with the Spotify mobile app.  1. Spotify doesn’t play in the background  if any oth...
  • Rkehler
  • Newbie
  • 790 Views
  • 1 replies
  • 1 likes
  • 790 Views
  • 1 replies
  • 1 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

  • Casual Listener
  • I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?
  • GeeMpnie
  • Casual Listener
  • 869 Views
  • 2 replies
  • 1 likes
  • 869 Views
  • 2 replies
  • 1 likes

Playlist Cover Image won’t change on Instagram Stories

Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I see the mosaic with the 4 songs’ cover images instea...

  • Visitor
  • Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I s...
  • Billy-J
  • Spotify Star
  • 851 Views
  • 1 replies
  • 0 likes
  • 851 Views
  • 1 replies
  • 0 likes

Real time lyrics feature

PlanPremiumCountryIndonesiaDeviceiPhone XROperating System(iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed it missing early July. I had since waiting for the feature to come back but n...

  • Casual Listener
  • Plan Premium Country Indonesia Device iPhone XR Operating System (iOS 14 Public Beta 5)   My account had this real time lyrics feature for a few months (March-June) before I noticed i...
  • novitasr
  • Casual Listener
  • 912 Views
  • 5 replies
  • 0 likes
  • Feature
    iOS
    iphone
    lyrics
  • 912 Views
  • 5 replies
  • 0 likes

[iOS][Playlists] Too many advertisements

I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign over what and which part of the music I would like to...

  • Casual Listener
  • I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign ov...
  • 453 Views
  • 0 replies
  • 0 likes
  • iOS
    Playlists
  • 453 Views
  • 0 replies
  • 0 likes

Cant see artists songs

PlanFree/PremiumCountry Untied states DeviceiPhone 11Operating SystemIOS 14.3 My Question or Issueevery time I go on an artist profile and click to view all of their songs it dosen’t work , I’ve deleted the app multiple times as well as logged out bu...

  • Casual Listener
  • Plan Free/Premium Country  Untied states    Device iPhone 11 Operating System IOS 14.3   My Question or Issue every time I go on an artist profile and click to view all...
  • Billy-J
  • Spotify Star
  • 1080 Views
  • 11 replies
  • 0 likes
  • 1080 Views
  • 11 replies
  • 0 likes