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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143569 Views

504 replies

108 likes

  • 143569 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100201 Views

19 replies

38 likes

  • 100201 Views
  • 19 replies
  • 38 likes

Superuser Contribution Cannot play albums or artists

PlanFreeCountryUK DeviceiPhone SE My Question or IssueWhenever i try and play an album or artist, nothing will start playing but the play button will turn into the pause button. I’m able to play playlists, i just can’t with anything else. i’ve delete...

Casual Listener

  Plan Free Country UK  Device iPhone SE   My Question or Issue Whenever i try and play an album or artist, nothing will start playing but the play button will turn into the p...

Alex

Spotify Legend

1699 Views

10 replies

6 likes

  • 1699 Views
  • 10 replies
  • 6 likes

Superuser Contribution shuffle tracks of artist

Hello!I have a problem on my Iphone Spotify.When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu.I can shuffle playlist or album, but not artist tracks.Several times I reinstalled ap...

Casual Listener

Hello! I have a problem on my Iphone Spotify. When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu. I can shuffle playlist or al...

Jeremy

Spotify Legend

931 Views

6 replies

1 likes

  • 931 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue does not show the last song

If I put songs in my queue the last is never shown and just black. I also cannot move or click on it. (iPhone 11, iOS 13)

Casual Listener

If I put songs in my queue the last is never shown and just black. I also cannot move or click on it.  (iPhone 11, iOS 13)   

Ver

Spotify Legend

2206 Views

5 replies

4 likes

  • 2206 Views
  • 5 replies
  • 4 likes

Solved!! Artist music stops after Top 5

PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 10) i just recently noticed that songs from an artist stop playing after the top 5. Typically, they will keep going on. Anyone else having this issue?

Casual Listener

  Plan Premium Country USA   Device (iPhone 11) Operating System (iOS 10)   i just recently noticed that songs from an artist stop playing after the top 5.  Typically, ...

Billy-J

Spotify Star

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot shuffle play all downloaded songs in offline mode

PlanPremiumCountryUSDevice(iPhone XS)Operating System(iOS 12 ) My Question or IssueAfter latest update (downgrade) much harder to access and listen to songs in my library, many issue which have been covered in other threads however the one I haven’t ...

Casual Listener

  Plan Premium Country US Device (iPhone XS) Operating System (iOS 12 )   My Question or Issue After latest update (downgrade) much harder to access and listen to songs in my lib...

nerfherder72

Casual Listener

1929 Views

4 replies

4 likes

Offline mode can’t filter downloads
  • 1929 Views
  • 4 replies
  • 4 likes

Superuser Contribution Local File Songs not appearing in playlist

Hey Guys,I just switched to an iPhone 11 Pro and tried to download all of my local files. I did the same I did when I did the same for my S8. - Connect the Desktop and iPhone through the same Desktop- Redownload my local files playlist- DoneHowever, ...

Visitor

Hey Guys, I just switched to an iPhone 11 Pro and tried to download all of my local files. I did the same I did when I did the same for my S8.  - Connect the Desktop and iPhone through the sam...

Jeremy

Spotify Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Issues on iOS 14

PlanPremiumCountryItaly DeviceiPhone 11 Pro max Operating SystemiOS 14.2 My Question or Issue- Shuffle doesn't work as you can see in the video- Also Spotify stops any whatsapp voice messages I don't know how to fix these issues

Visitor

Plan Premium Country Italy   Device iPhone 11 Pro max  Operating System iOS 14.2   My Question or Issue - Shuffle doesn't work as you can see in the video - Also Spoti...

Jeremy

Spotify Legend

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Closes Only When Playing an Album in the Background

PlanFreeCountryUnited StatesDeviceiPhone 10 XROperating SystemiOS 14.2My Question or IssueWhenever I use the Spotify app on my phone it usually works fine. I can play Spotify playlists fine, I can play my playlists fine, etc. The issue is when I try ...

Casual Listener

Plan Free Country United States Device iPhone 10 XR Operating System iOS 14.2 My Question or Issue Whenever I use the Spotify app on my phone it usually works fine. I can play Spotify playli...

Jeremy

Spotify Legend

781 Views

3 replies

0 likes

app bug
crashes
iphone xr
  • 781 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Shuffle Button for 2020 Wrapped

PlanPremium CountryUnited States DeviceiPhone 11Operating SystemiOS 14.2There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button and then go to the shuffle button at the bottom left once I click to make the s...

Regular

Plan Premium  Country United States  Device iPhone 11 Operating System iOS 14.2 There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button an...

Jeremy

Spotify Legend

1217 Views

3 replies

0 likes

  • 1217 Views
  • 3 replies
  • 0 likes

[iOS][Podcasts] No Audio on JRE Joe Rogan?

No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.

Visitor

No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.

340 Views

0 replies

0 likes

iOS
Podcasts
  • 340 Views
  • 0 replies
  • 0 likes

Superuser Contribution Status icons not shown on notch iPhones (X and above)

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14My Question or IssueI have always been super puzzled by this one...maybe I’m missing a setting but honestly there probably shouldn’t even be a setting for this...why are the status ic...

Regular

Plan Premium Country United States Device iPhone X Operating System iOS 14 My Question or Issue I have always been super puzzled by this one...maybe I’m missing a setting but honestly there ...

sweyers

Regular

2099 Views

10 replies

0 likes

  • 2099 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Images doesn't load

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

Newbie

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...

Elena

Moderator

11741 Views

10 replies

1 likes

  • 11741 Views
  • 10 replies
  • 1 likes

Some artists missing from the "following" list

I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't find them no longer on the list, loosing this way the pos...

Regular

I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't...

Travelguy36

Music Fan

5080 Views

25 replies

7 likes

  • 5080 Views
  • 25 replies
  • 7 likes

Superuser Contribution SERIOUS CRITICAL BUG STILL NOT FIXED: Spotify silences alarm!

Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and https://community.spotify.com/t5/iOS-iPhone-iPad/Serious-ala...

Newbie

Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/   and ...

Mihail

Spotify Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Listening to podcasts breaks Apple CarPlay

PlanFree/Premium FreeCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 10s MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14.2 My Question or IssueI just jumped onto Spotify for JRE Podcast. When connected to ...

Newbie

Plan Free/Premium Free Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 10s Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14.2&nbs...

1173 Views

0 replies

5 likes

  • 1173 Views
  • 0 replies
  • 5 likes

App keeps crashing

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoorsPlanFree/PremiumCountryUkDeviceiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

Visitor

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors Plan Free/Premium Country Uk Devi...

Bittencourt

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloads on my iphone are no longer there

i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there.yes i am on the latest version of the app and ios.yes i have ample available storage.

Roadie

i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there. yes i am on the latest version o...

Mario

Spotify Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashes & Closes when iPhone Auto-lock (screensaver) kicks in

PlanPremiumCountryCanada DeviceiPhone 7 Plus, iPhone XR, iPhone 11Operating SystemiOS 14.2 My Question or IssueThis issue surfaced a month or two ago. When playing songs from my playlist (everything on my playlist has been downloaded), Spotify crashe...

Newbie

Plan Premium Country Canada   Device iPhone 7 Plus, iPhone XR, iPhone 11 Operating System iOS 14.2   My Question or Issue This issue surfaced a month or two ago. When playing son...

Elena

Moderator

662 Views

1 replies

1 likes

  • 662 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist can only be manually shuffled

My Question or IssueTop songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with no memory of the playlist being shuffled before. It is the o...

Visitor

  My Question or Issue Top songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with...

Mihail

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes