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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232429 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113963 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442866 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303877 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute in. i am on an iPhone 8
My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute ...
Spotify Legend
1596 Views
10 replies
0 likes
Plan: Family, Premium, US Device: iPhone 12 ProOperating System: iOS 14.3 My Question or IssueSome songs or albums don't play anymore. I tap on these songs and the app doesn't respond. I can see that these songs are available on Spotify as they are n...
Plan: Family, Premium, US Device: iPhone 12 Pro Operating System: iOS 14.3 My Question or Issue Some songs or albums don't play anymore. I tap on these songs and the app...
Casual Listener
582 Views
1 replies
2 likes
Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help
Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help
Roadie
659 Views
3 replies
0 likes
PlanPremiumCountryPerú DeviceiPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Premium plan so I downloaded some podcasts. A couple of weeks ago, my downloaded list was empty so I had to download all of m...
Plan Premium Country Perú Device iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have the Premium plan so I downloaded some podca...
Spotify Legend
2337 Views
3 replies
1 likes
PlanFreeCountryUSDeviceApple Watch series 5Operating SystemWatch os 7.3 My Question or IssueHi, I’ve heard that Spotify added the ability to stream music on the Apple Watch without the need to also carry a phone. I have a cellular data plan for my wa...
Plan Free Country US Device Apple Watch series 5 Operating System Watch os 7.3 My Question or Issue Hi, I’ve heard that Spotify added the ability to stream music on the Apple Watch w...
Spotify Legend
530 Views
1 replies
0 likes
I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the download icons on the computer and the phone. I know there...
I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the downloa...
Spotify Legend
856 Views
4 replies
0 likes
Plan: PremiumCountry: France Device: iPhone 12 miniOperating System: iOS 14.4Spotify version: 8.5.96.967 IssueHello team, as per the screenshots attached to this case, I feel like the "new episodes" recommendation on the home page is off. This is par...
Plan: Premium Country: France Device: iPhone 12 mini Operating System: iOS 14.4 Spotify version: 8.5.96.967 Issue Hello team, as per the screenshots attached to t...
Spotify Legend
1825 Views
5 replies
0 likes
I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it changes into another album cover.Is it something you ...
I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it ch...
Spotify Legend
1036 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceI-phone XR, Apple Watch SEOperating SystemIOS 14.3 Watch 7.3 Spotify version8.5.96.967 My Question or IssueWhen I try to use use the cellular function on my watch to stream music and try to select my watch as the device, all...
Plan Premium Country UK Device I-phone XR, Apple Watch SE Operating System IOS 14.3 Watch 7.3 Spotify version 8.5.96.967 My Question or Issue When I try to use use th...
Spotify Legend
698 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDeviceiPhone Xs MaxOperating SystemiOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!
Plan Free Country Indonesia Device iPhone Xs Max Operating System iOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!
Spotify Legend
485 Views
1 replies
0 likes
Plan: PremiumCountry: UsaDevice: iPhone 11, MacBook Pro 13inch 2018 My Issue:I have been using the group session feature quite often these days and its been fun. However, every time I switch the audio from My iPhone to my Mac, the session just ends.
Plan: Premium Country: Usa Device: iPhone 11, MacBook Pro 13inch 2018 My Issue: I have been using the group session feature quite often these days and its been fun. However...
Spotify Legend
586 Views
1 replies
0 likes
Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during tabletop gaming with friends. I also have a 2 year old daughter w...
Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during table...
Spotify Legend
623 Views
1 replies
0 likes
Hello Spotify Community I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where my Music App always went on, but never Spotify. I tried fixing it by d...
Hello Spotify Community 🙂 I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where m...
Spotify Legend
1900 Views
9 replies
0 likes
Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for Spotify to open. Had a few people tell me my links were broken, whe...
Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for S...
Spotify Legend
1840 Views
1 replies
0 likes
Free/PremiumUS Device(iPhone XS, iPad gen Operating SystemiOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), shows song title, album name and artist on the first line and "Listening on ". In ...
Free/Premium US Device (iPhone XS, iPad gen 😎 Operating System iOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), sho...
Moderator
820 Views
4 replies
0 likes
I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was under the impression that premium customs get to dislik...
I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was unde...
Gig Goer
8700 Views
7 replies
3 likes
For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify know if you see it missing as well so they’ll fix it...
For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify k...
Spotify Legend
23387 Views
14 replies
44 likes
Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plans and settings. There's no search bar for music, no...
Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plan...
Not applicable
763 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XOperating System iOS 13.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContinuing to get the error message on different podcasts I've downloaded :"Playback Failed - We’re not able to play this video in...
Plan Premium Country USA Device iPhone X Operating System iOS 13.7 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Continuing to get the error message on differen...
Casual Listener
31189 Views
30 replies
13 likes
I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the search box but I have nothing to scan. I also tried...
I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the ...
516 Views
0 replies
0 likes
