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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140175 Views

503 replies

108 likes

  • 140175 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98319 Views

19 replies

38 likes

  • 98319 Views
  • 19 replies
  • 38 likes

Superuser Contribution Status icons not shown on notch iPhones (X and above)

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14My Question or IssueI have always been super puzzled by this one...maybe I’m missing a setting but honestly there probably shouldn’t even be a setting for this...why are the status ic...

Regular

Plan Premium Country United States Device iPhone X Operating System iOS 14 My Question or Issue I have always been super puzzled by this one...maybe I’m missing a setting but honestly there ...

sweyers

Regular

2088 Views

10 replies

0 likes

  • 2088 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Images doesn't load

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

Newbie

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...

Elena

Moderator

11725 Views

10 replies

1 likes

  • 11725 Views
  • 10 replies
  • 1 likes

Some artists missing from the "following" list

I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't find them no longer on the list, loosing this way the pos...

Regular

I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't...

Travelguy36

Music Fan

5024 Views

25 replies

7 likes

  • 5024 Views
  • 25 replies
  • 7 likes

Superuser Contribution SERIOUS CRITICAL BUG STILL NOT FIXED: Spotify silences alarm!

Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and https://community.spotify.com/t5/iOS-iPhone-iPad/Serious-ala...

Newbie

Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/   and ...

Mihail

Spotify Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Listening to podcasts breaks Apple CarPlay

PlanFree/Premium FreeCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 10s MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14.2 My Question or IssueI just jumped onto Spotify for JRE Podcast. When connected to ...

Newbie

Plan Free/Premium Free Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 10s Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14.2&nbs...

1168 Views

0 replies

5 likes

  • 1168 Views
  • 0 replies
  • 5 likes

App keeps crashing

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoorsPlanFree/PremiumCountryUkDeviceiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

Visitor

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors Plan Free/Premium Country Uk Devi...

Bittencourt

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloads on my iphone are no longer there

i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there.yes i am on the latest version of the app and ios.yes i have ample available storage.

Roadie

i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there. yes i am on the latest version o...

Mario

Spotify Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashes & Closes when iPhone Auto-lock (screensaver) kicks in

PlanPremiumCountryCanada DeviceiPhone 7 Plus, iPhone XR, iPhone 11Operating SystemiOS 14.2 My Question or IssueThis issue surfaced a month or two ago. When playing songs from my playlist (everything on my playlist has been downloaded), Spotify crashe...

Newbie

Plan Premium Country Canada   Device iPhone 7 Plus, iPhone XR, iPhone 11 Operating System iOS 14.2   My Question or Issue This issue surfaced a month or two ago. When playing son...

Elena

Moderator

657 Views

1 replies

1 likes

  • 657 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist can only be manually shuffled

My Question or IssueTop songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with no memory of the playlist being shuffled before. It is the o...

Visitor

  My Question or Issue Top songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with...

Mihail

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iPod] Crashing in background only while online

PlanPremiumCountryUSADeviceiPod 7th genMy Question or IssueSo it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spotify crashes in the background ONLY while I'm connected to the int...

Casual Listener

Plan Premium Country USA Device iPod 7th gen My Question or Issue So it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spot...

Mario

Spotify Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resuming audio via bluetooth plays audio on phone instead of car

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issue This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if its a Spotify or iOS issue. When my phone connects to my car via Bluetooth, Spotify r...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 14.2   My Question or Issue   This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if it...

Mihail

Spotify Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution App force closing

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 14.0.1 My Question or IssueApp closes automatically while in the middle of the listening. Has been happening all week since the latest update and I’m unable to listen fully through one song.

Visitor

Plan Premium Country USA Device iPhone 7+ Operating System iOS 14.0.1   My Question or Issue App closes automatically while in the middle of the listening. Has been happening all week ...

Jeremy

Spotify Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I view my Wrapped stats?

Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener. Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats. I got the email a couple days ago, and was disappointed to find the Spotify took away the...

Music Fan

Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener.     Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats.  I got the e...

Jeremy

Spotify Legend

526 Views

2 replies

0 likes

iphone 5
  • 526 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloading Podcasts subtitles for Offline Play?

I’m using iPhone XS with iOS 14.2My Question or IssueI’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs internet connection to show up. I happen to work in an ar...

Newbie

I’m using iPhone XS with iOS 14.2 My Question or Issue I’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs in...

Ver

Spotify Legend

2351 Views

1 replies

0 likes

  • 2351 Views
  • 1 replies
  • 0 likes

Can’t Download app

PlanPremiumCountrySwedenDeviceIphone 6SOperating SystemiOS 14.2 My Question or IssueHi, I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone to iOS 14.2 thinking it would help, but it didn’t. So I removed the app from the dev...

Casual Listener

Plan Premium Country Sweden Device Iphone 6S Operating System iOS 14.2   My Question or Issue Hi,  I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone ...

Billy-J

Spotify Star

414 Views

3 replies

0 likes

  • 414 Views
  • 3 replies
  • 0 likes

Solved!! My account might be hacked

PlanPremiumCountryGermanyDeviceiPhone 11 Pro Max Operating SystemiOS 14 My Question or IssueSongs that I liked stop playing halfway through and random songs start playing instead and get added to my liked songs/albums. This has been has been going on...

Visitor

  Plan Premium Country Germany Device iPhone 11 Pro Max  Operating System iOS 14   My Question or Issue Songs that I liked stop playing halfway through and random songs sta...

AdamDamon

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I delete a playlist on iPhone app

I’ve clicked the 3 dots and delete playlist and it’s not doing anything??ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really frustrating me and I don’t know how else to delete it?? im on ...

Visitor

I’ve clicked the 3 dots and delete playlist and it’s not doing anything?? ive come out and restarted the app and I’ve logged out and then back in again and nothings happening??   it’s really ...

Peter

Spotify Legend

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Superuser Contribution album reading bug iPhone 12 Pro Max

PlanPremiumCountryFranceDeviceiPhone 12 Pro Max Operating SystemiOS 14.2.1My Question or IssueWhen I start playing an album continuously or in shuffle, the album will stop playing completely after one track.To be clearer, spotify broadcasts the title...

Casual Listener

Plan Premium Country France Device iPhone 12 Pro Max  Operating System iOS 14.2.1 My Question or Issue When I start playing an album continuously or in shuffle, the album will stop pl...

Mario

Spotify Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download podcasts with video

PlanPremiumCountryHungaryDeviceiPhone 5sOperating SystemiOS 10My Question or IssueDownloading music, or audio only podcasts works fine, but whenever I try to download a podcast that has video, tapping the download icon does nothing. I'm on spotify ve...

Newbie

Plan Premium Country Hungary Device iPhone 5s Operating System iOS 10 My Question or Issue Downloading music, or audio only podcasts works fine, but whenever I try to download a podcast that...

Mihail

Spotify Legend

682 Views

1 replies

1 likes

  • 682 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stops every 10 seconds

Premium family planIOS14.2Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family members accounts are working only my main account is doing this. Does this on WIFI ...

Casual Listener

Premium family plan IOS14.2 Iphone XR, Dell Laptop, Ipad   Music stops playing every 10 sec.  Tried logging out and back in.  Tried CLEAN erase and reload of app.  My family m...

Elena

Moderator

1182 Views

7 replies

3 likes

  • 1182 Views
  • 7 replies
  • 3 likes