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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246371 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131516 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456120 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309897 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSDeviceiPhone xROperating SystemiOS 14.4 My Question or Issue when I try yo play music it plays for about 15 seconds and skips to another song. It always skips to a song not on any of my playlists. after slipping to one of those so...
Plan Premium Country US Device iPhone xR Operating System iOS 14.4 My Question or Issue when I try yo play music it plays for about 15 seconds and skips to an...
Spotify Legend
1101 Views
1 replies
0 likes
PlanPremiumCountryNz DeviceiPhone 11Operating SystemiOS 13.2.3 My Question or IssueMy phone gets very hot using Spotify either as the main app or in the background. Regardless of whether it’s downloading in the background it gets uncomfortably hot to...
Plan Premium Country Nz Device iPhone 11 Operating System iOS 13.2.3 My Question or Issue My phone gets very hot using Spotify either as the main app or in the background. Re...
Moderator
15865 Views
5 replies
0 likes
PlanPremiumCountryArgentinaDeviceiPhone 7 Plus, PCOperating SystemiOS 14.4, Windows 10 My Question or IssueHi, I have been having trouble with the offline mode of my account, in both Windows 10 and in my iPhone. Whenever I try to run Spotify without ...
Plan Premium Country Argentina Device iPhone 7 Plus, PC Operating System iOS 14.4, Windows 10 My Question or Issue Hi, I have been having trouble with the offline mode of my account,...
Spotify Legend
1204 Views
5 replies
1 likes
PlanFreeCountryEgypt DeviceiPhone 7+operating system ios 14.4 hi i have an iphone 7+ and a normal (not premium) account on spotify. the background canvases absolutely do not appear to me. a multiple friends of mine have normal not premium spotify acc...
Plan Free Country Egypt Device iPhone 7+ operating system ios 14.4 hi i have an iphone 7+ and a normal (not premium) account on spotify. the background canvases ab...
Spotify Legend
1730 Views
3 replies
0 likes
Music stops as a open WhatsApp, not sending voice notes, not what Ching videos. Just opening WhatsApp and the music stop. Please help, it’s becoming very annoying. Thank you
Music stops as a open WhatsApp, not sending voice notes, not what Ching videos. Just opening WhatsApp and the music stop. Please help, it’s becoming very annoying. Thank you
Spotify Star
889 Views
1 replies
0 likes
When playing a playlist in Apple Carplay, Spotify displays a playlist name, which makes it look like the playlist is selected, but plays different songs that are not on the playlist. It is confusing, because it is playing songs are by the same or rel...
When playing a playlist in Apple Carplay, Spotify displays a playlist name, which makes it look like the playlist is selected, but plays different songs that are not on the playlist. It is confusing,...
Spotify Legend
1347 Views
1 replies
0 likes
Anytime I select a song to play it will play for a moment then switch to a random rap song. This happens when in any playlist or searching a random song. Also happens on multiple iOS devices and Apple TV. I have tried reinstalling the app and logging...
Anytime I select a song to play it will play for a moment then switch to a random rap song. This happens when in any playlist or searching a random song. Also happens on multiple iOS devices and Appl...
Community Legend
686 Views
1 replies
1 likes
I have a premium account, and this problem is both on my iPhone 12 on iOS 14.4 and on my MacBook Pro. I have tried android and there is the same problem. I live in Sweden, but I use English on all my devices. But I big part of content in Spotify is s...
I have a premium account, and this problem is both on my iPhone 12 on iOS 14.4 and on my MacBook Pro. I have tried android and there is the same problem. I live in Sweden, but I use English on all my...
Spotify Legend
1051 Views
3 replies
0 likes
Hi, I have a Premium Family account (it is being used by two people). I am in Denmark and I have a MacBook pro and iPhone 11 pro v14.4 and at my computer Mojave v10.14.6 So, the annoying problem is the following: I am using Spotify on my computer, bu...
Hi, I have a Premium Family account (it is being used by two people). I am in Denmark and I have a MacBook pro and iPhone 11 pro v14.4 and at my computer Mojave v10.14.6 &n...
Spotify Legend
635 Views
1 replies
0 likes
PlanFreeCountryUSADeviceIPHONE 7 PlusOperating SystemiOS 14.3 My Question or IssueAs the title states, I can only get the Joe Rogan podcast to play consistently from download when the phone is in airplane mode. When out of airplane mode the download ...
Plan Free Country USA Device IPHONE 7 Plus Operating System iOS 14.3 My Question or Issue As the title states, I can only get the Joe Rogan podcast to play consistently from download...
Moderator
1759 Views
5 replies
0 likes
My Spotify stops playing music when I switch to Whatsapp. The only way I am able to resolve the issue is by quitting the Whatsapp application and then restarting it. PlanFree/PremiumCountryUKDevice(iPhone XR)Operating System(iOS 14.4) My Question or ...
My Spotify stops playing music when I switch to Whatsapp. The only way I am able to resolve the issue is by quitting the Whatsapp application and then restarting it. Plan Free/Premium Countr...
Spotify Star
5121 Views
1 replies
0 likes
When a single line lyrics display in 2 lines, the auto scrolling of lyrics won’t adapt it automatically. And it will show current lyrics lower and lower and finally i need to scroll myself to view the current line. Most found in Chinese songs. Hope c...
When a single line lyrics display in 2 lines, the auto scrolling of lyrics won’t adapt it automatically. And it will show current lyrics lower and lower and finally i need to scroll myself to view th...
Spotify Star
750 Views
1 replies
0 likes
PlanPremiumLocationHong Kong DeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueI thought lyrics is available in Hong Kong since mid last year but I cannot use the lyrics function on my app. Interesting that when I am using the web version u...
Plan Premium Location Hong Kong Device iPhone 11 Operating System iOS 14.4 My Question or Issue I thought lyrics is available in Hong Kong since mid last year but I cannot us...
Spotify Star
682 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueA slightly obscure one… The scenario: I have a playlist which I’ve made public, and a friend of mine has followedI enter a group session with that same friend,...
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.4 My Question or Issue A slightly obscure one… The scenario: I have a playlist which I’ve made p...
Spotify Legend
629 Views
1 replies
0 likes
I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML”error message (even though I haven’t used any HTML, I’ve only entered...
I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML” error m...
Not applicable
1388 Views
7 replies
0 likes
Plan: PremiumCountryUSADeviceiPhone XROperating SystemiOS 14.4My Question or IssueI have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I have no problems, but for some reason when I am in offline mode and ...
Plan: Premium Country USA Device iPhone XR Operating System iOS 14.4 My Question or Issue I have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I...
Spotify Legend
369 Views
1 replies
0 likes
Plan- PREMIUMCountry - CANADA DeviceiPhone 11, Macbook ProOperating SystemiOS and Mac I am having lots of issues saving my playlists to my Spotify artist account. I previously had no issues but then two days ago a lot of my artist playlists disappear...
Plan- PREMIUM Country - CANADA Device iPhone 11, Macbook Pro Operating System iOS and Mac I am having lots of issues saving my playlists to my Spotify artist account....
Spotify Legend
1109 Views
2 replies
3 likes
PlanPremiumCountryUSADeviceiPhone 12Operating SystemLatest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all of my playlists together. Why can I not seem to do the same on the iPhone app? Thi...
Plan Premium Country USA Device iPhone 12 Operating System Latest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all...
Roadie
576 Views
1 replies
0 likes
PlanPremiumCountryThailandDeviceiPhone 11Operating SystemiOS 14.6 My Question or IssueThe album was NOT removed for licensing reason, but the track listing was hidden/invisible, and can only play via shuffle green button.
Plan Premium Country Thailand Device iPhone 11 Operating System iOS 14.6 My Question or Issue The album was NOT removed for licensing reason, but the track listing was hidden/invisib...
Regular
692 Views
2 replies
0 likes
PlanPremiumCountry Netherlands Device(iPhone 8 )Operating System(iOS 14.4) My Question or IssueMultiple different bugs in the app.1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)note: some NOT-down...
Plan Premium Country Netherlands Device (iPhone 8 ) Operating System (iOS 14.4) My Question or Issue Multiple different bugs in the app. 1. Not able to play NO...
Spotify Legend
548 Views
1 replies
0 likes
