Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 15992 Views
  • 1 replies
  • 2 likes
  • 15992 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88591 Views
  • 125 replies
  • 33 likes
  • 88591 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20812 Views
  • 8 replies
  • 0 likes
  • 20812 Views
  • 8 replies
  • 0 likes

Solved!! App crashing turning car mode off

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  •   None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galax...
  • Onewave
  • Roadie
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
  • 0 likes

Songs not syncing to iPhone

PlanPremiumCountryUnited StatesDevice(iPhone 6s Plus, HP Pavilion)Operating System(iOS 13.4.1, Windows 10)My Question or IssueI have done all the steps to sync my local files to my iPhone and they still haven't showed up. 1. Both devices are on the s...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 6s Plus, HP Pavilion) Operating System (iOS 13.4.1, Windows 10) My Question or Issue I have done all the steps to sync my local files to my ...
  • prod2019
  • Casual Listener
  • 1236 Views
  • 6 replies
  • 1 likes
  • 1236 Views
  • 6 replies
  • 1 likes

Spotify stops playing randomly on iPad

PlanPremiumCountryUSADeviceiPad ProOperating SystemiOS 13.3.1 My Question or IssueSpotify stops playing at random times on iPad. Will stop when screen shuts off, changing apps, or if the app is left open. Have reset the iPad multiple times, force clo...

  • Casual Listener
  • Plan Premium Country USA Device iPad Pro Operating System iOS 13.3.1   My Question or Issue Spotify stops playing at random times on iPad.  Will stop when screen shuts off, changi...
  • tboehmmd
  • Casual Listener
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is Not Clearing - Can’t Play a New Playlist

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13 My Question or Issue The queue doesn’t clear when I select a new playlist or radio station - it adds the station or playlist to the bottom of my queue instead, reverting back to a prior playl...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone XS Operating System iOS 13   My Question or Issue   The queue doesn’t clear when I select a new playlist or radio station - it adds...
  • Ivan
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 1 likes
  • 364 Views
  • 1 replies
  • 1 likes

Solved!! I cant find videos on spotify. I can also only see the podcast button, no sight of any video feature

PlanPremiumCountry AustriaDevice(iPhone SE)Operating System(iOS 10) My Question or Issue Video feature

  • Newbie
  • Plan Premium Country  Austria Device (iPhone SE) Operating System (iOS 10)   My Question or Issue  Video feature
  • YaDavv
  • Newbie
  • 2082 Views
  • 2 replies
  • 0 likes
  • 2082 Views
  • 2 replies
  • 0 likes

Mini Cooper F56 - Steering controls

PlanPremiumDeviceiPhone XR My Question or IssueHi, I’m part of a Mini owners club with over 2000 Mini Cooper owners. And we all are very sad that Spotify has broken the ability to skip songs via the steering wheel. It was possible some years ago but ...

  • Casual Listener
  • Plan Premium Device iPhone XR   My Question or Issue Hi, I’m part of a Mini owners club with over 2000 Mini Cooper owners. And we all are very sad that Spotify has broken the ability to sk...
  • Rockah
  • Casual Listener
  • 1256 Views
  • 2 replies
  • 0 likes
  • Mini
  • 1256 Views
  • 2 replies
  • 0 likes

Solved!! Where’s the follow button on the iPhone app?

Ever since the update, I can't find the follow button for playlists on the iPhone app. Could someone tell me where to find it? Thank you!

  • Casual Listener
  • Ever since the update, I can't find the follow button for playlists on the iPhone app. Could someone tell me where to find it? Thank you! 
  • Sparkjoymusic
  • Casual Listener
  • 1581 Views
  • 2 replies
  • 0 likes
  • follow playlist
    iphone
  • 1581 Views
  • 2 replies
  • 0 likes

Solved!! Connect to sonos speakers still not working

PlanPremiumUSA DeviceiPhone SE 2020Operating SystemiOS 13.4.1 My Question or IssueConnection to my Sonos stopped working a couple of days ago. Although I see from other posts that you consider this resolved, I have what may be a unique issue. From fo...

  • Visitor
  • Plan Premium USA   Device iPhone SE 2020 Operating System iOS 13.4.1   My Question or Issue Connection to my Sonos stopped working a couple of days ago.  Although I see from ...
  • user-removed
  • Not applicable
  • 1022 Views
  • 4 replies
  • 0 likes
  • 1022 Views
  • 4 replies
  • 0 likes

Bug Report: iOS (iPad) bounceback not fully inplemented

Hi there! i'm not able to start a topic in ongoing issues... so maybe a moderator is able to move this for me? DeviceiPad Pro 11 inch 2020Operating System(iPadOS 13.4.1) My Question or Issuesee this GIF for this weird broken bounceback!

  • Newbie
  • Hi there!   i'm not able to start a topic in ongoing issues... so maybe a moderator is able to move this for me?    Device iPad Pro 11 inch 2020 Operating System (iPadOS 13.4.1)...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Couldn’t load the page

PlanPremiumCountryGBDevice(iPhone XR,samsung galaxy s10)Operating System(iOS13,) Hello i use Spotify on my iphone and samsung phone my samsung device work spotify well but my i phone couldn’t load i check everything even internet connection but my sp...

  • Casual Listener
  •   Plan Premium Country GB Device (iPhone XR,samsung galaxy s10) Operating System (iOS13,)     Hello i use Spotify on my iphone and samsung phone my samsung device work spoti...
  • itsmenima_
  • Casual Listener
  • 4676 Views
  • 6 replies
  • 0 likes
  • 4676 Views
  • 6 replies
  • 0 likes

Unable to go into liked songs album.

I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even an hour ago and it worked correctly! PlanPremiumCountryUSA...

  • Casual Listener
  • I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”.  I used the album not even a...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

No songs will play when searched for in 'Liked Songs"

PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueThis has been an issue for a long time now; when I search for a song in my liked songs, none of the displayed results play when tapping them so I then have ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 13.4.1   My Question or Issue This has been an issue for a long time now; when I search for a song in my liked...
  • mbmb123
  • Casual Listener
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

Solved!! Will local files downloaded to a different phone that’s on my account be accessible from my phone?

PlanPremiumCountryUnited States DeviceiPhone X, my girlfriend has a Mac bookOperating SystemIOS 1.13.1 i don’t have access to a computer so I can’t put local files on my Spotify account and sync them to my phone. But if my girlfriend uses her compute...

  • Regular
  •   Plan Premium Country United States  Device iPhone X, my girlfriend has a Mac book Operating System IOS 1.13.1  i don’t have access to a computer so I can’t put local files o...
  • Onewave
  • Roadie
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

I can’t log in to my account using my username and password even if I memorized them what do I do

I can’t log in to my account using my username and password. I can’t use my email cause I forgot what email I used. Even though I know the username and password are correct it said it is not correct. Pls help me Cuz I just paid Premium for that accou...

  • Visitor
  • I can’t log in to my account using my username and password. I can’t use my email cause I forgot what email I used. Even though I know the username and password are correct it said it is not correct....
  • Onewave
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Cuanta música se puede tener en la cuenta ?

Hasta cuanta música puedo tener descargada, tiene un limite de canciones guardadas en mi spotify?

  • Newbie
  • Hasta cuanta música puedo tener descargada, tiene un limite de canciones guardadas en mi spotify?
  • andresfelipeev
  • Casual Listener
  • 3872 Views
  • 2 replies
  • 0 likes
  • 3872 Views
  • 2 replies
  • 0 likes

iOS App Tab Bar Icons broken

PlanPremiumCountryGermany DeviceiPhone 11 ProOperating SystemiOS 13.4.1Spotify Version8.5.56.1214 My Question or IssueThe three tab bar icons are cut off at the bottom (see the attached screenshot, e.g. the Home icon has no bottom line) and are not c...

  • Newbie
  • Plan Premium Country Germany   Device iPhone 11 Pro Operating System iOS 13.4.1 Spotify Version 8.5.56.1214   My Question or Issue The three tab bar icons are cut off at the bo...
  • Onewave
  • Roadie
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Very odd suggestions

no matter what I play and like and add to playlists, Spotify insists on: suggesting “similar” from two artists I rarely play. For months now. What about from the multitude of other artists? four different rows of suggestions on classical ? Why? Hey I...

  • Regular
  • no matter what I play and like and add to playlists, Spotify insists on:   suggesting “similar” from two artists  I rarely play. For months now.  What about from the multitude of oth...
  • Onewave
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Available Devices, Sonos, iPad

Premium Plan, UK, iPad app, Sonos, Latest updates. Playing Spotify within the Sonos app and there are no issues. Playing Spotify app on iPad, Sonos speaker(s) appear as available devices, playback using a Sonos speaker via available devices is proble...

  • Visitor
  • Premium Plan, UK, iPad app, Sonos, Latest updates.   Playing Spotify within the Sonos app and there are no issues.   Playing Spotify app on iPad, Sonos speaker(s) appear as available de...
  • Onewave
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Spotify does not work with cellular data.

Hello, Spotify says "You're offline" when phone is on cellular data. The phone is connected, because all other applications works fine.Spotify connects successfully when WiFi is enabled. I've tried:- reintstall- device restartwithout effect. Phone: i...

  • Regular
  • Hello,    Spotify says "You're offline" when phone is on cellular data. The phone is connected, because all other applications works fine. Spotify connects successfully when WiFi is enab...
  • amanpatel
  • Visitor
  • 5559 Views
  • 14 replies
  • 1 likes
  • 5559 Views
  • 14 replies
  • 1 likes

Offline mode on iPhone VERY buggy

CountryUnited StatesDevice(iPhone 8, iPhone XR)Operating System(iOS 13.4.1) My Question or IssueSpotify on my iPhone 8 has been very buggy the last month or so when attempting to use the app offline. The two main issues I persistently have are 1) whe...

  • Casual Listener
  •   Country United States Device (iPhone 8, iPhone XR) Operating System (iOS 13.4.1)   My Question or Issue Spotify on my iPhone 8 has been very buggy the last month or so when attem...
  • spunky214
  • Regular
  • 1093 Views
  • 8 replies
  • 2 likes
  • 1093 Views
  • 8 replies
  • 2 likes