Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29960 Views

40 replies

9 likes

  • 29960 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94506 Views

115 replies

12 likes

Other
  • 94506 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
  • 975 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293627 Views

60 replies

15 likes

  • 293627 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123633 Views

19 replies

38 likes

  • 123633 Views
  • 19 replies
  • 38 likes

Apple Watch

PlanFreeCountryEngland DeviceApple Watch series 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen will I be able to listen to Spotify from my Apple Watch? I have seen that some people have been given the rollout to lis...

Visitor

Plan Free Country England  Device Apple Watch series 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When will I be able to listen to Spotif...

Hubo

Community Legend

649 Views

1 replies

0 likes

Apple Watch
  • 649 Views
  • 1 replies
  • 0 likes

[iOS][Other] Sharp distortion between songs

I am using a Macbook Air. I generally don't have any problems connecting to my other Bluetooth speakers, but when I connect my computer to my Bluetooth receiver in my home entertainment system between songs I always hear a sharp distortion almost lik...

Visitor

I am using a Macbook Air. I generally don't have any problems connecting to my other Bluetooth speakers, but when I connect my computer to my Bluetooth receiver in my home entertainment system betwee...

375 Views

0 replies

0 likes

iOS
Other
  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect and HT-RT5

Looks like the last update broke the connection to my Sony HT-RT5.Used to work previous to the update. same applies to Android. Tested yesterday and all good. Updated the app and not working anymore.iOS devices have access to the local network. iPhon...

Newbie

Looks like the last update broke the connection to my Sony HT-RT5. Used to work previous to the update.   same applies to Android. Tested yesterday and all good. Updated the app and not worki...

Mihail

Spotify Legend

2166 Views

5 replies

1 likes

  • 2166 Views
  • 5 replies
  • 1 likes

Superuser Contribution Autoplay is not working

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.3 My Question or IssueAutoplay is not working for me on my phone. I deleted and redownloaded the app. Turned autoplay on and off. And I logged out and back in. It’s still not working. Can you...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 14.3   My Question or Issue Autoplay is not working for me on my phone. I deleted and redownloaded the app. Turned autopl...

Jeremy

Spotify Legend

1167 Views

6 replies

0 likes

  • 1167 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing.

PlanPremiumCountry AustraliaDeviceiPhone 8 PlusOperating SystemiOS 14.3 My Question or Issue The app will not let me even play half a song without crashing. I have logged in and out, updated, uninstalled and reinstalled, and even updated my iOS. It w...

Music Fan

Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS 14.3   My Question or Issue The app will not let me even play half a song without crashing. I have logged in ...

CarlosE

Spotify Legend

4294 Views

30 replies

4 likes

  • 4294 Views
  • 30 replies
  • 4 likes

Superuser Contribution Spotify crashing while connected to Bluetooth

PlanFreeCountryUSA Device(iPhone XROperating System(iOS 14.3 My Question or IssueWhen I listen on my iPhone XR with Bluetooth earbuds connected, Spotify crashes anywhere from 2-15 minutes after starting. I tried 2 separate clean installs and it didn'...

Casual Listener

  Plan Free Country USA   Device (iPhone XR Operating System (iOS 14.3    My Question or Issue When I listen on my iPhone XR with Bluetooth earbuds connected, Spotify ...

Mihail

Spotify Legend

5509 Views

1 replies

2 likes

  • 5509 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Playlist Link not working on mobile when opened in another app

PlanPremiumCountryUSDeviceIphone XSOperating SystemiOS14 My Question or IssueI have a playlist I have been trying to share with friends and on some places on the internet. When I post the link to the playlist if the user is on mobile and has the app ...

Regular

Plan Premium Country US Device Iphone XS Operating System iOS14    My Question or Issue I have a playlist I have been trying to share with friends and on some places on the intern...

Mihail

Spotify Legend

8763 Views

9 replies

0 likes

  • 8763 Views
  • 9 replies
  • 0 likes

[iOS] App Constantly crashes

PlanPremiumCountryCanadaDeviceiPhone 7sOperating SystemiOS 14.2 My Question or IssueOver the last couple days I've been noticing as I've been listening to music the app with freeze suddenly and crash. It does this several times a day and gets very fr...

Newbie

Plan Premium Country Canada Device iPhone 7s Operating System iOS 14.2   My Question or Issue Over the last couple days I've been noticing as I've been listening to music the app with ...

Billy-J

Spotify Star

643 Views

1 replies

0 likes

bug
Crash
iOS 12.4
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery Draining and sometimes crashing

.PremiumCountry DeviceiPhone 11Operating System My Question or IssueAs title says. It mostly happens when i’m offline. Ive tried a clean reinstall, signed in and out about 6 times. Ive tried near enough everything. Has anyone else got this problem or...

Music Fan

. Premium Country   Device iPhone 11 Operating System   My Question or Issue As title says.    It mostly happens when i’m offline.    Ive tried a clean rein...

CarlosE

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Spotifies simultaneous audio-out (Airplay and HDMI) on Apple TV 4K broken?

Hi, justed wanted to start using Spotify on my Apple TV 4K by sending audio out via HDMI and Airplay. While this does work with other Apps on the ATV, it seems that Spotify is broken in that regard. I tried it with both options we got: a) running Spo...

Casual Listener

Hi,   justed wanted to start using Spotify on my Apple TV 4K by sending audio out via HDMI and Airplay.   While this does work with other Apps on the ATV, it seems that Spotify is broke...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Shazam Playlist

PlanPremiumCountryUSADevice(iPhone 7, Macbook Pro 2015 )Operating System(iOS 14.3 ) My Question or IssueI think my issue is similar to many people, my Shazam Playlist does not update. For example 1 out of 10 songs would come up. I have around 450 son...

Visitor

Plan Premium Country USA Device (iPhone 7, Macbook Pro 2015 ) Operating System (iOS 14.3 )   My Question or Issue I think my issue is similar to many people, my Shazam Playlist does no...

CarlosE

Spotify Legend

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't download on IOS

PlanFamily PremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.2 I got a new computer recently (Windows 10) and I wanted to redownload my local files to my iPhone. I have tried everything and nothing will work. I feel like I have been on every foru...

Regular

Plan Family Premium Country USA Device iPhone 8 Operating System iOS 14.2   I got a new computer recently (Windows 10) and I wanted to redownload my local files to my iPhone. I have tri...

CarlosE

Spotify Legend

3708 Views

17 replies

0 likes

iOS 14
local files issues
local files not syncing
local files on iphone
Windows 10
  • 3708 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spotify crashes

PlanPremiumDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueEvery evening I go into airplane mode and I set a sleep timer for audio books/music. After exactly 1:10 the app crashes. When I start it again and just hit the play button, the t...

Visitor

Plan Premium Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue Every evening I go into airplane mode and I set a sleep timer for audio books/music. After exactly 1:10 th...

Mihail

Spotify Legend

3361 Views

10 replies

0 likes

  • 3361 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Connect] SPOTIFY APP ON GALAXY WATCH ACTIVE 2 IS NOT OPENING AFTER LOGGING IN (IPHONE USER)

I TRIED BOTH METHODS: AUTOMATICALLY RECOGNIZED THE ACCOUNT ASSOCIATED WITH MY PHONE AND THE PAIRING CODE. BOTH WAYS ENDS WITH A LOADING BLUE AND GREEN CIRCLE SPINNING. SPOTIFY REALLY SHOULD PUT MORE EFFORT ON WEARABLES APPS. I REALLY LOVE SPOTIFY, BU...

Casual Listener

I TRIED BOTH METHODS: AUTOMATICALLY RECOGNIZED THE ACCOUNT ASSOCIATED WITH MY PHONE AND THE PAIRING CODE. BOTH WAYS ENDS WITH A LOADING BLUE AND GREEN CIRCLE SPINNING.   SPOTIFY REALLY SHOULD ...

Jeremy

Spotify Legend

2240 Views

3 replies

1 likes

Connect
  • 2240 Views
  • 3 replies
  • 1 likes

Solved!! Spotify stops working on AirPods - Apple Music is fine

PlanPremiumCountryUnited KingdomDeviceiPhone 7Operating SystemiOS14.3 My Question or IssueRecently, whenever I listen to Spotify through my Apple AirPods and the screen locks, Spotify stops playing after 10seconds. There is no issue at all with Apple...

Casual Listener

Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS14.3   My Question or Issue Recently, whenever I listen to Spotify through my Apple AirPods and the screen locks...

Bibble100

Casual Listener

13050 Views

2 replies

0 likes

  • 13050 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast will only play the latest episode on IPhone XR

Hi, I have Spotify Premium on Iphone XR.I am trying to listed to shagged, married, annoyed and haven't listened for a while so wanted to carry on listening episode 45.It doesn't matter which episode I select, it plays the one from Jan 2021, even thou...

Casual Listener

Hi,   I have Spotify Premium on Iphone XR. I am trying to listed to shagged, married, annoyed and haven't listened for a while so wanted to carry on listening episode 45. It doesn't matter w...

Jeremy

Spotify Legend

799 Views

1 replies

0 likes

episodes
iOS
podcast
  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no funciona con datos

PlanPremium DuoCountryColombiaDeviceiPhone 8 PlusOperating SystemiOS 12.4.1 Spotify en el celular de mi esposaa solo funciona cuando esta conectado a wifi y cuando se pasa a datos aparece “conectando” todo el tiempo; además las páginas de Spotify y l...

Casual Listener

Plan Premium Duo Country Colombia Device iPhone 8 Plus Operating System iOS 12.4.1   Spotify en el celular de mi esposaa solo funciona cuando esta conectado a wifi y cuando se pasa a da...

CarlosE

Spotify Legend

2657 Views

4 replies

0 likes

  • 2657 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch Streaming option disappeared

PlanPremiumCountryRomaniaDeviceApple Watch SE & iPhone 11Operating SystemwatchOS 7.2 My Question or IssueHi,I noticed yesterday that, the option for streaming from the watch disappeared, I had this option previously, the last time I used it was about...

Casual Listener

Plan Premium Country Romania Device Apple Watch SE & iPhone 11 Operating System watchOS 7.2   My Question or Issue Hi, I noticed yesterday that, the option for streaming from the ...

Ver

Spotify Legend

2020 Views

3 replies

0 likes

  • 2020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error: 127

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...

Visitor

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...

Jeremy

Spotify Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps crashing

PlanFreeCountryIndonesiaDeviceIphone 6Operating SystemiOS 12.4.9 My Question or IssueApparently Spotify keeps crashing when my phone is locked or when i’m opening other apps, and when i reopened the app the song that was playing went back to the star...

Visitor

Plan Free Country Indonesia Device Iphone 6 Operating System iOS 12.4.9   My Question or Issue Apparently Spotify keeps crashing when my phone is locked or when i’m opening other apps,...

Ivan

Spotify Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes