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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30678 Views

40 replies

9 likes

  • 30678 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95404 Views

115 replies

12 likes

Other
  • 95404 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1031 Views

0 replies

0 likes

iOS
  • 1031 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293845 Views

60 replies

15 likes

  • 293845 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123748 Views

19 replies

38 likes

  • 123748 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Apple Watch Streaming option disappeared

PlanPremiumCountryRomaniaDeviceApple Watch SE & iPhone 11Operating SystemwatchOS 7.2 My Question or IssueHi,I noticed yesterday that, the option for streaming from the watch disappeared, I had this option previously, the last time I used it was about...

Casual Listener

Plan Premium Country Romania Device Apple Watch SE & iPhone 11 Operating System watchOS 7.2   My Question or Issue Hi, I noticed yesterday that, the option for streaming from the ...

Ver

Spotify Legend

2023 Views

3 replies

0 likes

  • 2023 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error: 127

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...

Visitor

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...

Jeremy

Spotify Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps crashing

PlanFreeCountryIndonesiaDeviceIphone 6Operating SystemiOS 12.4.9 My Question or IssueApparently Spotify keeps crashing when my phone is locked or when i’m opening other apps, and when i reopened the app the song that was playing went back to the star...

Visitor

Plan Free Country Indonesia Device Iphone 6 Operating System iOS 12.4.9   My Question or Issue Apparently Spotify keeps crashing when my phone is locked or when i’m opening other apps,...

Ivan

Spotify Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Fast Scrolling Bug

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating System14.3 My Question or IssueWhen I browse a playlist with many songs and want to quickly scroll to the latest songs, the scrolling lags. (Demo Link 1)I had the same issue with my old ipho...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System 14.3   My Question or Issue When I browse a playlist with many songs and want to quickly scroll to the latest s...

Ivan

Spotify Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transfer iTunes purchased song to Spotify local files

Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3 files etc into local files but what about songs th...

Regular

Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3...

Jeremy

Spotify Legend

3986 Views

1 replies

0 likes

  • 3986 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't get Local files from my Pc on my iPhone

PlanPremiumCountryGermanyDeviceiPhone 5sOperating SystemIOS 12 My Question or IssueI am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I added the songs to a new playlist. Connected my Phone to the same network a...

Regular

Plan Premium Country Germany Device iPhone 5s Operating System IOS 12   My Question or Issue I am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I...

Eni

Moderator

1484 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Constantly Crashing

On my iPhone its struggling a bit with storage but Spotify crashes SO much and its so frustrating. It happens offline and online and it would be annoying to have to undownload stuff, which I've done and it hasn't improved the situation in any way.

Casual Listener

On my iPhone its struggling a bit with storage but Spotify crashes SO much and its so frustrating. It happens offline and online and it would be annoying to have to undownload stuff, which I've done ...

Ivan

Spotify Legend

1155 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Can iOS delete spotify downloads?

I have been using Spotify on an ipad since last year and have recently lost all my downloads, this happened after I cleared history and website data for the safari browser; I checked the storage info and spotifys had gone right done, when I checked i...

Newbie

I have been using Spotify on an ipad since last year and have recently lost all my downloads, this happened after I cleared history and website data for the safari browser; I checked the storage info...

Ivan

Spotify Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Issues while recording voice messages

Hey everybody, I hope you all are doing well. Lately I've been having an issue while recording voice messages and playing Spotify at the same time. What will happen is that whenever I try to record anything, the music will stop BUT the audio won't re...

Visitor

Hey everybody, I hope you all are doing well.  Lately I've been having an issue while recording voice messages and playing Spotify at the same time. What will happen is that whenever I try to r...

Ivan

Spotify Legend

2203 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
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Superuser Contribution [Mobile] Music playing automatically when I open app

I have the Spotify app on iOS, and lately whenever I open the app it will immediately start blaring whatever I was listening to last time, be it music or a podcast or what. I’m tired of it and it honestly makes me use the app less.

Visitor

I have the Spotify app on iOS, and lately whenever I open the app it will immediately start blaring whatever I was listening to last time, be it music or a podcast or what.   I’m tired of it a...

Ivan

Spotify Legend

930 Views

1 replies

0 likes

Mobile
  • 930 Views
  • 1 replies
  • 0 likes

Why do I get suggested songs while I listen an album?

PlanFreeCountryRussia Device(iPhone 11)Operating System(iOS 14.2) My Question or IssueHi! I didn’t find an answer, so..I found definit music album, but while I was listening it, Spotify started to play suggested song, which wasn’t even belong to albu...

Casual Listener

  Plan Free Country Russia   Device (iPhone 11) Operating System (iOS 14.2)   My Question or Issue Hi! I didn’t find an answer, so.. I found definit music album, but while...

BecauseB

Casual Listener

1117 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Unable to Delete Spotify App

Plan: FreeUS Device(iPhone 6S Plus)Operating System(iOS 14.2) My Question or IssueHello all, I was recently trying to solve an issue where Spotify would crash whenever I tried playing certain playlists. I decided to reinstall the app, and while this ...

Casual Listener

Plan: Free US   Device (iPhone 6S Plus) Operating System (iOS 14.2)   My Question or Issue Hello all,  I was recently trying to solve an issue where Spotify would crash ...

Ivan

Spotify Legend

2292 Views

7 replies

0 likes

  • 2292 Views
  • 7 replies
  • 0 likes

Can't skip ads in podcasts using my car controls, but able to skip regular podcast audio

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3 My Question or IssueI am able to press the skip button in my car steering to skip regular audio, but the moment an ad comes on, I am unable to skip past the ad. I have to listen through the...

Visitor

  Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3   My Question or Issue I am able to press the skip button in my car steering to skip regular audio, but the ...

Pineapple30

Regular

2866 Views

2 replies

2 likes

Premium
Skip ads
  • 2866 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify constantly closing and will not run in the background

PlanFreeCountryUSDeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or Issue So my issue is that Spotify will no longer run continuously on my phone. When the screen turns off Spotify will only continue to play for about 2-15 minutes and then t...

Visitor

Plan Free Country US Device iPhone SE 2020 Operating System iOS 14.3   My Question or Issue   So my issue is that Spotify will no longer run continuously on my phone. When the sc...

user-removed

Not applicable

3998 Views

12 replies

3 likes

  • 3998 Views
  • 12 replies
  • 3 likes

Solved!!Superuser Contribution Spotify keeps crashing

PlanPremiumCountryBelgium Device:iPhone 8, HP Envy laptop 13-ad0xxOperating SystemiOS 14.2, Windows 10 My Question or IssueMy spotify keeps crashing on my phone and computer. I’ve deleted it a couple of times on both my devices and the problem is sol...

Casual Listener

Plan Premium Country Belgium  Device: iPhone 8, HP Envy laptop 13-ad0xx Operating System iOS 14.2, Windows 10   My Question or Issue My spotify keeps crashing on my phone and comp...

Eni

Moderator

1352 Views

1 replies

0 likes

  • 1352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes Getting Messed Up

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres and each of my mixes for those are great. I mostly listen to Christian and worship music. ...

Casual Listener

  Plan Premium Country US Device iPhone XS Operating System iOS 13.1.3   My Question or Issue   My daily mixes have previously been great. I listen to a few diffrent genres...

rightsideout

Visitor

1632 Views

4 replies

3 likes

  • 1632 Views
  • 4 replies
  • 3 likes

Superuser Contribution Can't share a song in messenger

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemiOS 14.3 My Question or IssueI can't share songs in Messenge. The whole app freezes when I try. Have to close the whole thing to be able to use it again. Regards,Julia

Visitor

  Plan Premium Country Norway Device iPhone XS Operating System iOS 14.3   My Question or Issue I can't share songs in Messenge. The whole app freezes when I try. Have to close t...

Eni

Moderator

1918 Views

1 replies

1 likes

  • 1918 Views
  • 1 replies
  • 1 likes

Superuser Contribution Old Ipod needs old App version

PlanPremiumCountryNLDeviceiPod touchOperating SystemiOS 6.1.6My Question or IssueCan you please give me a Store update that suits this version of my iOS. After factory reset i have lost the Spotify app Please help....

Casual Listener

  Plan Premium Country NL Device iPod touch Operating System iOS 6.1.6 My Question or Issue Can you please give me a Store update that suits this version of my iOS.   After fact...

Ipodiot

Casual Listener

806 Views

2 replies

0 likes

  • 806 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played Artists Doesn't Appear or Show Up

PlanPremiumCountryCanadaDeviceiPhone 7 and Windows Operating SystemiOS 11.4 and Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My friend,...

Visitor

  Plan Premium Country Canada Device iPhone 7 and Windows  Operating System iOS 11.4 and Windows 10   My Question or Issue I cannot see any of my friends' recently played ar...

countsian

Casual Listener

32577 Views

5 replies

3 likes

  • 32577 Views
  • 5 replies
  • 3 likes

Superuser Contribution Shuffle Mode : Can't switch off (Premium)

PlanPremiumCountry DeviceiPhone 6sOperating System13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when listening to this audiobook, Spotify turned shuffle mode on and I am lost now. I switched it ...

Regular

Plan Premium Country   Device iPhone 6s Operating System 13.2   My Question or Issue   The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when liste...

Jeremy

Spotify Legend

1406 Views

3 replies

0 likes

  • 1406 Views
  • 3 replies
  • 0 likes