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Losing connection between iPhone and MacBook Pro

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Losing connection between iPhone and MacBook Pro

Working on a MacBook Pro (MacOS Catalina), 2020 and iPhone SE. Spotify works great on both devices, however, I'm using the iPhone to control Spotify on by MacBook. I connect them by opening Spotify on the MacBook and then the iPhone syncs with the computer and everything is fine. I'm teaching a class, however, and using Powerpoint slides in conjunction with the music. If I don't play something for awhile, the iPhone loses connection with the computer. The only way I can reconnect is by closing the powerpoint and finding the next song on Spotify on the MacBook Pro. I wish it was easier to reconnect my iPhone with my computer so I didn't have to disrupt my lecture to reconnect Spotify to my phone. Can you help?

 

 

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Hey @RockDoc,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

We'd suggest you give these steps a go and run a clean reinstall on both devices. That way you can make sure the app is up-to-date and the cache is not causing any issues.

 

It's also a good idea to try with another network to see if the issue persists.

 

Tip: Keep in mind that Spotify is for personal, non-commercial use only.

 

Keep us in the loop! We'll be right here if you have any further questions.

 

 

 

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1 Reply
Marked as solution

Hey @RockDoc,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

We'd suggest you give these steps a go and run a clean reinstall on both devices. That way you can make sure the app is up-to-date and the cache is not causing any issues.

 

It's also a good idea to try with another network to see if the issue persists.

 

Tip: Keep in mind that Spotify is for personal, non-commercial use only.

 

Keep us in the loop! We'll be right here if you have any further questions.

 

 

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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