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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407601 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278969 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178593 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So my Spotify is amazing, And I have many different Playlists but my main playlist with almost every song I enjoy on a regular basis freezes Every time I play a song from just this album. Can Someone Help?
So my Spotify is amazing, And I have many different Playlists but my main playlist with almost every song I enjoy on a regular basis freezes Every time I play a song from just this album. Can Someone...
Composer
499 Views
1 replies
0 likes
My country code is listed as Germany but I have never lived there. I am from the US and now live in Brunei. I have tried chaning my country in the profile settings but it will not allow me to. The only country it shows is Germany. Why is it not allow...
My country code is listed as Germany but I have never lived there. I am from the US and now live in Brunei. I have tried chaning my country in the profile settings but it will not allow me to. The on...
Spotify Star
695 Views
3 replies
0 likes
PlanPremium(family plan)CountryCanadaDeviceiPhone XROperating SystemiOS 14.2 and Windows 10My Question or IssueHow do I sync my local files from PC to mobile? I tried downloading the playlist on both platforms at the same time but only a few of the l...
Plan Premium(family plan) Country Canada Device iPhone XR Operating System iOS 14.2 and Windows 10 My Question or Issue How do I sync my local files from PC to mobile? I tried downloading th...
Moderator
855 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI went to an artist's page, found the album I wanted to add, tapped on it, tapped the three d...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I went ...
Spotify Legend
832 Views
4 replies
1 likes
PlanPremiumCountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemIOS 14.4, iPhoneXs Apple Watch 7.3 My Question or IssueI have a playlist where the songs are ordered by "Recently Added." When I use my Apple Watch and ...
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System IOS 14.4, iPhoneXs Apple Watch 7.3 My Question or Issue I have ...
Moderator
3021 Views
10 replies
0 likes
I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm in Belize but pay for Spotify because of the ease w...
I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm ...
Spotify Star
2667 Views
6 replies
0 likes
Plan: PremiumDevice: iPhone 7 I'm trying to use a workout timer app (Tabata Timer on the Apple app store), and Spotify won't play in the background. Spotify says the song is playing, but no sound is coming out. It starts to play, but then the sound g...
Plan: Premium Device: iPhone 7 I'm trying to use a workout timer app (Tabata Timer on the Apple app store), and Spotify won't play in the background. Spotify says the song is playing, but n...
Spotify Star
1387 Views
1 replies
0 likes
I keep track of the music I listen to by making every album in to a playlist. Unfortunately this means that I end up with a big long list of playlists with no easy means of filtering or sorting by Artist or Album. I have to resort to scrolling up and...
I keep track of the music I listen to by making every album in to a playlist. Unfortunately this means that I end up with a big long list of playlists with no easy means of filtering or sorting by Ar...
Moderator
2003 Views
7 replies
12 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify randomly dials people on my contact list with microphone turned off!! HELP!!!
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Moderator
513 Views
1 replies
0 likes
PlanPremium CountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue For over a week now, none of my downloaded artists or albums are showing up while offline. All songs saved to a playlist are able to play, but I can't listen to, or sea...
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue For over a week now, none of my downloaded artists or albums are...
Moderator
9581 Views
24 replies
8 likes
PlanPremiumCountryIndonesiaDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueHello! I have a little concern. So my playlist on Spotify is gone, though I never deleted it. I also checked my Recover Playlist page and my playlist is nowhere to...
Plan Premium Country Indonesia Device iPhone 11 Operating System iOS 14.4 My Question or Issue Hello! 🙂 I have a little concern. So my playlist on Spotify is gone, though I never d...
Spotify Legend
471 Views
1 replies
0 likes
PlanPremium for familyCountryPolandDeviceIphone SE 2020 Operating SystemiOS 14.3, however the problem has been present ever since I've had this iPhone, that is since iOS 13.something, .6 I guess.My Question or Issue Hello! I got myself my first iPhon...
Plan Premium for family Country Poland Device Iphone SE 2020 Operating System iOS 14.3, however the problem has been present ever since I've had this iPhone, that is since iOS ...
Spotify Legend
728 Views
5 replies
0 likes
Premium planUkiPhone 11 pro and CarPlay in Audi A3ios 14.4 My Question My issue is that whenever I connect my Spotify to my car cos CarPlay the playback is unreliable. Previously the music would randomly go fuzzy, resulting in me having to disconnect...
Premium plan Uk iPhone 11 pro and CarPlay in Audi A3 ios 14.4 My Question My issue is that whenever I connect my Spotify to my car cos CarPlay the playback is unreliable. ...
Spotify Legend
21620 Views
8 replies
1 likes
PlanPremiumCountryUSADevice(iPhone XR, Iphone 12, iPhone 12 ProOperating System Internet WiFi(iOS 14.4)Internet (Fiber 1gbps up/down)WiFiUbiquitiMy Question or IssueFor over a year now my iPhone will not cast to any google home device. I have tried m...
Plan Premium Country USA Device (iPhone XR, Iphone 12, iPhone 12 Pro Operating System Internet WiFi (iOS 14.4) Internet (Fiber 1gbps up/down) WiFi Ubiquiti My Question or Issue For over...
Casual Listener
1252 Views
2 replies
0 likes
How do I access the built-in EQ in spotify? Before the update i just drawed a triangle in "now playing" window.This is a very important future for me because my headphones is crap with the original EQ settings
How do I access the built-in EQ in spotify? Before the update i just drawed a triangle in "now playing" window. This is a very important future for me because my headphones is crap with the origin...
Spotify Legend
2367 Views
7 replies
0 likes
PlanFreeCountryUSADeviceiPhone 7/32GBOperating SystemiOS 14 My Question or IssueHello.I am seeing Spotify crash on my iPhone 7/32GB/iOS 14. Looking for debug suggestions or info about known issues. Have tried app reinstall, data and cache clearing, d...
Plan Free Country USA Device iPhone 7/32GB Operating System iOS 14 My Question or Issue Hello. I am seeing Spotify crash on my iPhone 7/32GB/iOS 14. Looking for debug suggesti...
Spotify Legend
959 Views
3 replies
0 likes
PlanPremiumCountrySwedenDeviceiphone11Operating System(iOS 10) My Question or IssueHello,Since a couple of dags my spotify account randomly starts playing songs I have not started. And even when I´m not using the app i can start to play music from an...
Plan Premium Country Sweden Device iphone11 Operating System (iOS 10) My Question or Issue Hello, Since a couple of dags my spotify account randomly starts playing songs I have not ...
Composer
655 Views
1 replies
2 likes
I use Spotify as a spin/cycling instructor and heavily rely upon the timer for planning, navigating the workout session into segments. The timer is SOOO small that it is extremely difficult to teach with my readers and it is extremely hard to use my ...
I use Spotify as a spin/cycling instructor and heavily rely upon the timer for planning, navigating the workout session into segments. The timer is SOOO small that it is extremely difficult to teach ...
Moderator
636 Views
1 replies
0 likes
PlanPremium CountryCanada Device(iPhone XS)Operating System(iOS 14 My Question or Issue In Spotify on my iMac (OS X 10.15.7), I have created a playlist and added some local file to it. All music files have been downloaded to Spotify and I also added ...
Plan Premium Country Canada Device (iPhone XS) Operating System (iOS 14 My Question or Issue In Spotify on my iMac (OS X 10.15.7), I have created a playlist a...
Moderator
1694 Views
11 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 7, iPad 7Operating SystemiOS 14.4 My Question or IssueI've been a Spotify Premium user for a good amount of time now but since the last ~ two months I am experiencing increasing issues when listening to music on ...
Plan Premium Country Germany Device iPhone 7, iPad 7 Operating System iOS 14.4 My Question or Issue I've been a Spotify Premium user for a good amount of time now but since the last ...
Casual Listener
789 Views
2 replies
0 likes
