Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26331 Views
  • 13 replies
  • 33 likes
  • 26331 Views
  • 13 replies
  • 33 likes

Local files disappearing

I have 5 songs downloaded from my local files, they always show up fine on my PC. They appear in my playlist on my phone until I either disconnect from the WiFi, or I close Spotify on my PC. Is this supposed to happen?

  • Visitor
  • I have 5 songs downloaded from my local files, they always show up fine on my PC. They appear in my playlist on my phone until I either disconnect from the WiFi, or I close Spotify on my PC. Is this ...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs change by themselves

PlanStudentCountryUnited States DeviceiPhone 6s My Question or IssueNo matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll play 10 seconds of it and automatically switch to the next one, and do this over and o...

  • Casual Listener
  • Plan Student Country United States   Device iPhone 6s     My Question or Issue No matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll...
  • Ver
  • Spotify Legend
  • 488 Views
  • 3 replies
  • 1 likes
  • 488 Views
  • 3 replies
  • 1 likes

Superuser Contribution Autoplay

PremiumCountry: USA DeviceiPhone 7 Plus/Desktop iMacOperating SystemiOS 10 I liked the autoplay option. I have it selected on but it isn't working. If I have a playlist it use to end and then the random songs would begin but not anymore. Again, it is...

  • Casual Listener
  • Premium Country: USA   Device iPhone 7 Plus/Desktop iMac Operating System iOS 10   I liked the autoplay option.  I have it selected on but it isn't working.  If I hav...
  • Mihail
  • Spotify Legend
  • 1351 Views
  • 7 replies
  • 1 likes
  • 1351 Views
  • 7 replies
  • 1 likes

Superuser Contribution ios- Failed to start the Spotify music when Google Assistant to command :play music with Spotify .

PlanFree CountryHKDeviceiPhone 8 plus Operating SystemiOS13.3My Question or IssueI comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At the same time the Spotify jump to Safari and try to open the address:https://ope...

  • Visitor
  • Plan Free  Country HK Device iPhone 8 plus  Operating System iOS13.3 My Question or Issue I comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At t...
  • Mihail
  • Spotify Legend
  • 1749 Views
  • 5 replies
  • 1 likes
  • 1749 Views
  • 5 replies
  • 1 likes

Solved!! Another Local Files Issue

PlanPremiumCountryCanadaDeviceiPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 DesktopOperating SystemiOS 13.7, Windows 10 1903, MacOS Catalina 10.15.5, Android 10 My Question or Is...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 Desktop Operating System iOS 13.7, Wind...
  • PathfinderRyder
  • Casual Listener
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Someone put the wrong profile picture on Young Thugs profile. Can we please confirm this is right

PlanFreeCountryBritish ColumbiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free Country British Columbia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Local Files

PlanPremiumCountryEngland DeviceiPhone 7Operating SystemiOS My Question or IssueI have downloaded local files on to my laptop then synced with my phone, iphone 7, and the added songs wouldnt appear like usual i tried restarting the app and uninstalli...

  • Newbie
  • Plan Premium Country England   Device iPhone 7 Operating System iOS   My Question or Issue I have downloaded local files on to my laptop then synced with my phone, iphone 7, and ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Autoplay is not working

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it finish to play a new one. It just ends. It actually ...

  • Casual Listener
  • Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it f...
  • dante_v
  • Casual Listener
  • 1191 Views
  • 3 replies
  • 0 likes
  • 1191 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advertisement on my home tab (despite having premium)

PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and heavy rotantion sections. I've (hopefully) attached a screenshot to this p...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3)   On my home tab of the Spotify app, there appears to be an advertisement between my recently played and ...
  • iknowthatfeel88
  • Casual Listener
  • 483 Views
  • 4 replies
  • 0 likes
  • 483 Views
  • 4 replies
  • 0 likes

Superuser Contribution Crashing when I lock my phone

PlanFreeCountryUSADeviceiphone 7Operating SystemiOS (Whatever the new version is) My Question or IssueWhen I lock my phone the music will play in the background for about a minute and then the app will crash. Music plays fine when i have my phone on....

  • Newbie
  •   Plan Free Country USA Device iphone 7 Operating System iOS (Whatever the new version is)   My Question or Issue When I lock my phone the music will play in the background for a...
  • Ivan
  • Spotify Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Viewing contributing artists

Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and then view their individual pages, by tapping on the 3 dots on the right side of the song. That f...

  • Casual Listener
  • Plan  Premium   U.S.  iPhone 7+, iOS 13   My Question or Issue:  There used to be a feature that allowed you to view all artists that contributed on a song, and t...
  • mpsjazz
  • Visitor
  • 799 Views
  • 4 replies
  • 0 likes
  • 799 Views
  • 4 replies
  • 0 likes

Solved!! Empty space in folders between Create Playlist and first playlist

PlanFamily PremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueThere is a bug causing a blank space to appear in my folders between the Create Playlist button at the top and the first playlist in the folder. Deleting...

IMG_0119.png IMG_0120.png
  • Visitor
  • Plan Family Premium Country Sweden Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue There is a bug causing a blank space to appear in my folders between the Crea...
  • kxra
  • Music Fan
  • 1387 Views
  • 4 replies
  • 1 likes
  • Bug iOS
    folder
  • 1387 Views
  • 4 replies
  • 1 likes

Unable to log into Spotify on my iPhone app

PlanStudent PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13.3.1 My Question or IssueI changed my premium account from the family plan to the student plan. I was approved and i am able to play music from my laptop spotify application. However, w...

  • Visitor
  • Plan Student Premium Country USA Device iPhone 7 Operating System iOS 13.3.1   My Question or Issue I changed my premium account from the family plan to the student plan. I was approve...
  • GrifGrif
  • Songwriter
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Login/downloads issue

PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...

  • Visitor
  • Plan Premium (family) Country USA  Device iPhone 11 Operating System iOS 14 public beta 5   My Question or Issue I was having trouble getting by downloads to play (I tried going i...
  • Billy-J
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Why I can't download app on iPhone 7 in AppStore?

Plan: FreeCountry: USA Device: iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: So I'm trying to download Spotify app from AppStore, but when I press on "...

  • Casual Listener
  • Plan: Free Country: USA   Device: iPhone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • Billy-J
  • Spotify Star
  • 1821 Views
  • 3 replies
  • 0 likes
  • 1821 Views
  • 3 replies
  • 0 likes

Can’t download Spotify From App Store

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 13 My Question or Issuespotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t do anything the cloud arrow vector turns into a grey circle then reforms and...

  • Visitor
  • Plan Premium Country Australia Device iPhone 7 Operating System iOS 13   My Question or Issue spotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t ...
  • Billy-J
  • Spotify Star
  • 1114 Views
  • 1 replies
  • 0 likes
  • 1114 Views
  • 1 replies
  • 0 likes

I can’t see an artists songs or the songs on an artists album

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI used to be able to go to an artists profile and see their songs and their albums songs. For the past few weeks I haven’t been able to do it anymore and even tried ...

  • Visitor
  • Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue I used to be able to go to an artists profile and see their songs and their albums songs....
  • Billy-J
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Only right speaker working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys, When I run spotify, I can hear it only on the right speaker, be it the car bluetoot...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey guy...
  • MichaelJerzak
  • Composer
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Match Local Files to Spotify

PremiumUnited States/// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far I'm only able to add local files to the desktop app, but when I...

  • Regular
  • Premium United States ///   I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far...
  • BoscoDomingo
  • Casual Listener
  • 3079 Views
  • 2 replies
  • 0 likes
  • 3079 Views
  • 2 replies
  • 0 likes