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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36993 Views

41 replies

10 likes

  • 36993 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102502 Views

115 replies

12 likes

Other
  • 102502 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299084 Views

61 replies

16 likes

  • 299084 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125769 Views

19 replies

38 likes

  • 125769 Views
  • 19 replies
  • 38 likes

Superuser Contribution Music Pauses

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 14.4 My Question or IssueThese past few days, my music will suddenly pause on a random song, and when I click play, it won’t start and I have to skip it to listen to music. Then ab...

Newbie

Plan Premium Country United States Device iPhone XS Max Operating System iOS 14.4   My Question or Issue These past few days, my music will suddenly pause on a random song, and when I ...

Eni

Moderator

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Having trouble getting local files on iPhone. Have attempted numerous fixes suggested by others.

PlanPremiumCountryUnited KingdomDeviceiPhone 5cOperating SystemiOS 10.3.3 My Question or IssueI have MP3 files downloaded to my Chromebook (Running Linux, running Spotify for Linux) that I would like to be able to listen to in my phone's playlists. I...

Casual Listener

Plan Premium Country United Kingdom Device iPhone 5c Operating System iOS 10.3.3   My Question or Issue I have MP3 files downloaded to my Chromebook (Running Linux, running Spotify for...

Ivan

Spotify Legend

1571 Views

9 replies

0 likes

  • 1571 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Spotify crashes on iPhone 7 - Part Deux

Plan: Free, Country: USA, iPhone 7 with iOS 14 Posting this as a follow up to:https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401 Created a new account on 2/22/2021 and closed the old account. Spotify ...

Music Fan

Plan: Free, Country: USA, iPhone 7 with iOS 14   Posting this as a follow up to: https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401   ...

CarlosE

Spotify Legend

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files are not searchable in my playlists

So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way for the local files to show up in the search functi...

Newbie

So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way ...

Novy

Moderator

732 Views

1 replies

1 likes

Local files for Spotify Mobile
local files issues
Playlist search
Search
  • 732 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Grid Not Updating When Sharing to Instagram Story

When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current feature. I just want the Instagram story graphic to re...

Casual Listener

When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current fea...

CarlosE

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue with saved music not displaying as saved outside of my library

I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it shows as not saved. I have brought this issue up with ...

Regular

I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it sho...

domo95

Regular

2288 Views

4 replies

0 likes

liked songs
UI Bug
UI Issue
  • 2288 Views
  • 4 replies
  • 0 likes

Superuser Contribution Reproducción automática en Me gusta

Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir dos canciones seguidas, es muy frustrante y últimam...

Newbie

Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir ...

CarlosE

Spotify Legend

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working

PlanPremiumCountryINDIADeviceiphone xs My Question or IssueMy Spotify Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off again for it to work. And even then it only works for a couple of searches again. I have ...

Casual Listener

Plan Premium Country INDIA Device iphone xs     My Question or Issue My Spotify  Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off aga...

CarlosE

Spotify Legend

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't see artists I've saved music from in my artists page

I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my account or is this intentional? The artist page only sho...

Regular

I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my accou...

Alex

Spotify Legend

1704 Views

3 replies

1 likes

artist page
UI Issue
  • 1704 Views
  • 3 replies
  • 1 likes

JRE Video not available

PlanFreeCountryFijiDeviceiphone XS maxOperating SystemiOS 14.4 My Question or IssueThe video format of the JRE podcast is not available on my iphone nor on my windows PC. I have tried “clean reinstalling” the Spotify app several times but it hasn’t w...

Regular

Plan Free Country Fiji Device iphone XS max Operating System iOS 14.4    My Question or Issue The video format of the JRE podcast is not available on my iphone nor on my windows P...

the_nickoftime

Regular

1181 Views

4 replies

2 likes

  • 1181 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Local File cover art won't show

PlanPremiumCountrySpainDeviceiPhone 11Operating System(iOS 13.4 My Question or IssueI uploaded 300x300 artwork but it won't show on mobile even i can see them on my computer clearly

Newbie

Plan Premium Country Spain Device iPhone 11 Operating System (iOS 13.4   My Question or Issue I uploaded 300x300 artwork but it won't show on mobile even i can see them on my computer ...

Mihail

Spotify Legend

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Carplay enters speech mode

Plan: PremiumCountry: USA Device: iPhone11 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) So I have been using carplay with spotify on my BMW 330e for a couple months now, and out of nowhere today, music playback turns into speech mode, w...

Casual Listener

Plan: Premium Country: USA   Device: iPhone11 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   So I have been using carplay with spotify on my BMW 330e for a coupl...

Ver

Spotify Legend

3411 Views

3 replies

0 likes

  • 3411 Views
  • 3 replies
  • 0 likes

Solved!! Help needed Urgent Iphon 5

I was in the US and now i am outside US in a place where there is no Spotify but i want to have my premium activated. i tried using my American debit card to buy the premium but its not working. can someone tell me a best solution on how to activate ...

Casual Listener

I was in the US and now i am outside US in a place where there is no Spotify but i want to have my premium activated. i tried using my American debit card to buy the premium but its not working. can ...

MattSuda

Spotify Star

1025 Views

5 replies

0 likes

  • 1025 Views
  • 5 replies
  • 0 likes

Superuser Contribution Randomize Playlist Order On Mobile

When making a playlist, I usually add by artist. So, then the order the playlist goes in off shuffle, is just a group of songs from one artist. It would be nicer if they were all jumbled and randomized so the listening experience/aesthetic would be v...

Casual Listener

When making a playlist, I usually add by artist. So, then the order the playlist goes in off shuffle, is just a group of songs from one artist. It would be nicer if they were all jumbled and randomiz...

Alex

Spotify Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off podcast pop up ads

How do I turn off ads for podcasts. Ads like these pop up at least four or five times a day and are very annoying. Not sure how Spotify justifies these as part of a premium subscription. PlanPremiumCountryUSDevice(iPhone 11)Operating SystemiOS 14

Regular

How do I turn off ads for podcasts. Ads like these pop up at least four or five times a day and are very annoying. Not sure how Spotify justifies these as part of a premium subscription.  ...

Eni

Moderator

1429 Views

1 replies

0 likes

Mobile
podcast
Premium
  • 1429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two premium accounts, not the same devices

Hey, we have a family subscription and an Amazon Echo Dot. My husband can connect via the Spotify iOS app to the Echo Dot but I can't - the device is simply not showing up in the devices menu. Any help?Thanks!

Newbie

Hey, we have a family subscription and an Amazon Echo Dot. My husband can connect via the Spotify iOS app to the Echo Dot but I can't - the device is simply not showing up in the devices menu. &nbsp...

Jeremy

Spotify Legend

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Where is my queue?

iPhone XSIOS version 14.4 I can’t find/access my queue from anywhere in my app. I opened the three dots section in my now playing and there is nothing there. I even tried downloading the most recent update.

Casual Listener

iPhone XS IOS version 14.4   I can’t find/access my queue from anywhere in my app. I opened the three dots section in my now playing and there is nothing there. I even tried downloading the m...

ThisCommunitySucks

Community Legend

1623 Views

3 replies

0 likes

  • 1623 Views
  • 3 replies
  • 0 likes

Losing streams and frozen streams

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy streams on my song have stopped going up even when I have listeners, and I lost streams wi...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my stre...

Billy-J

Spotify Star

1247 Views

1 replies

0 likes

  • 1247 Views
  • 1 replies
  • 0 likes

Superuser Contribution New UI is terrible and confusing. Spotify is going downhill.

I’ve had Spotify for a couple of years and have never had any major issues I felt needed to be addressed until January of this year. Since then each update has brought nothing but frustration, and this latest update takes the cake. My first guess is ...

Casual Listener

I’ve had Spotify for a couple of years and have never had any major issues I felt needed to be addressed until January of this year. Since then each update has brought nothing but frustration, and th...

Katerina

Spotify Legend

34712 Views

50 replies

214 likes

  • 34712 Views
  • 50 replies
  • 214 likes

Superuser Contribution App is redownloading same playlists everyday

Premium account, Canada, iPhone 12 proios 14.2.1It seems every day when i relaunch the app in my phone I see the download bar at the top pop up and start downloading hundreds of songs for playlists that I’ve already downloaded the previous day. The p...

Casual Listener

  Premium account, Canada, iPhone 12 pro ios 14.2.1 It seems every day when i relaunch the app in my phone I see the download bar at the top pop up and start downloading hundreds of songs for...

Xenia

Spotify Legend

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes