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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246091 Views

27 replies

5 likes

  • 246091 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131088 Views

119 replies

13 likes

Other
  • 131088 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3292 Views

0 replies

0 likes

iOS
  • 3292 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309771 Views

62 replies

16 likes

  • 309771 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133459 Views

19 replies

38 likes

  • 133459 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't play tracks through 'Fans also like' intent (iOS)

Take a look at the video that I've attached. Whenever I try to navigate to any artist's page through 'fans also like' section, I'm unable to play any of that artist's songs.Once this buggy context is created, it doesn't matter even if I manually sear...

Visitor

Take a look at the video that I've attached. Whenever I try to navigate to any artist's page through 'fans also like' section, I'm unable to play any of that artist's songs. Once this buggy context ...

Mihail

Spotify Legend

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify playlists - no sort options? eg: Altar

On Mac desktop or iPhone app I don't have any sort options. on investigation I find sort options appear on some playlists but not others. Is this correct and does this mean sort options can be turned off eg by Spotify on their own playlists or is thi...

Casual Listener

On Mac desktop or iPhone app I don't have any sort options. on investigation I find sort options appear on some playlists but not others. Is this correct and does this mean sort options can be turned...

Mihail

Spotify Legend

604 Views

1 replies

0 likes

playlists sort
  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly display ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Is: How do I set up the Discover weekly display on my iPhone XS so that I can see a list of...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue. Is: &nb...

MattSuda

Spotify Star

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

Internet Connection problem after update

Hey, I’m getting an error after spotify update. When i play a song i got a message like “connecting” on bottom bar. I can search the song and i’m going to album details but songs not playing... My phone IOS 14.4 Iphone X

Visitor

Hey,   I’m getting an error after spotify update. When i play a song i got a message like “connecting” on bottom bar. I can search the song and i’m going to album details but songs not playing...

user-removed

Not applicable

814 Views

1 replies

1 likes

  • 814 Views
  • 1 replies
  • 1 likes

Superuser Contribution Device Lock Screen not working when listening on another device

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemIOS 14.2.1 My Question or Issue Hello,I recently upgraded to an iPhone 12 Pro running IOS 14.2.1. I normally control an iPad on my wifi network that is connected to my stereo from both my iPhone...

Casual Listener

Plan Premium Country USA Device iPhone 12 Pro Operating System IOS 14.2.1   My Question or Issue   Hello, I recently upgraded to an iPhone 12 Pro running IOS 14.2.1. I normally ...

Mario

Spotify Legend

7866 Views

28 replies

0 likes

  • 7866 Views
  • 28 replies
  • 0 likes

Superuser Contribution How can I clear my recently played?

Hi! I was wondering if anyone knew how I can clear my recently played on Spotify. My younger cousins use my phone for songs sometimes and I don’t want them playing some of the music I’m playing. Since the new update I haven’t been able to find where ...

Visitor

Hi! I was wondering if anyone knew how I can clear my recently played on Spotify. My younger cousins use my phone for songs sometimes and I don’t want them playing some of the music I’m playing. Sinc...

Mario

Spotify Legend

389629 Views

34 replies

45 likes

  • 389629 Views
  • 34 replies
  • 45 likes

Superuser Contribution Tracks not being clicked - iOS

If you check the video that I've been facing since long time now. First on my iPhone 11 (iOS 13 and 14) and now iPhone 12. The tracks don't just seem to get clicked. It's frustrating. It keeps happening randomly.

Visitor

If you check the video that I've been facing since long time now. First on my iPhone 11 (iOS 13 and 14) and now iPhone 12. The tracks don't just seem to get clicked. It's frustrating. It keeps happen...

Ivan

Spotify Legend

2775 Views

5 replies

0 likes

  • 2775 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify using data when data is turned off

PlanPremiumDeviceiPhone7Operating SystemiOS14 My Question or IssueRecently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have cellular data turned off for the app in my iOS settings. When I am not ...

Casual Listener

Plan Premium Device iPhone7 Operating System iOS14   My Question or Issue Recently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have...

Jeremy

Spotify Legend

2429 Views

3 replies

1 likes

Cellular Data
  • 2429 Views
  • 3 replies
  • 1 likes

[iOS][Other] Local Files don't work on new phone

Hi, I love the local files feature on Spotify, very useful.I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been able to carry over my old local files to my new phone. They're s...

Music Fan

Hi,   I love the local files feature on Spotify, very useful. I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been ab...

eddie_sayer1

Music Fan

942 Views

2 replies

0 likes

iOS
Other
  • 942 Views
  • 2 replies
  • 0 likes

Superuser Contribution Customizable homescreens

I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to always have the same order or even be able to choose...

Newbie

I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to a...

Jeremy

Spotify Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art wrong over USB in Genesis G80

PlanPremium DuoCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 14.4.2 My Question or IssueI am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" display and DIS). I updated the car to the latest firmware, which is a November ...

Casual Listener

Plan Premium Duo Country USA Device iPhone 12 Pro Max Operating System iOS 14.4.2   My Question or Issue I am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" disp...

kanisama

Casual Listener

2118 Views

5 replies

0 likes

album art
album artwork
bluetooth
g80
Genesis
iOS
ipod
usb
  • 2118 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Playlists] Bring back the “sort by Artist” filter in the playlist section

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really understand the decision to completely remove it and...

Casual Listener

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really ...

Ver

Spotify Legend

1218 Views

3 replies

2 likes

iOS
Playlists
  • 1218 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Volume adjustment does not work on Car Play

Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volume, sometimes I have to close the app on the phone and sta...

Casual Listener

Hi,  I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volu...

Mihail

Spotify Legend

12532 Views

3 replies

0 likes

  • 12532 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Hey Spotify Causes Car Audio Issues - CarPlay

Plan: PremiumCountry: USA Device: iPhone 11 ProOperating System: iOS 14.4Vehicle: 2020 VolvoSpotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle to remain in an always on "listening/announcement" mode. When my phone is plugged into th...

Casual Listener

Plan: Premium Country: USA   Device: iPhone 11 Pro Operating System: iOS 14.4 Vehicle: 2020 Volvo Spotify App: 8.6.12.1032   Hi all,  Using Hey Spotify causes my vehicle ...

CarlosE

Spotify Legend

9408 Views

11 replies

1 likes

  • 9408 Views
  • 11 replies
  • 1 likes

Superuser Contribution iphone download

PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 14 My Question or IssueHow do I stop Spotify from constantly deleting my downloads on my iPhone? My only available connection is barely 1mbps so I have to download with my mobile data. Been...

Regular

Plan Premium Country Singapore Device iPhone X Operating System iOS 14   My Question or Issue How do I stop Spotify from constantly deleting my downloads on my iPhone? My only availabl...

Jeremy

Spotify Legend

3665 Views

5 replies

1 likes

  • 3665 Views
  • 5 replies
  • 1 likes

Canvas doesn’t work

Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind of music, never seen it. I tried to clear caches, uninstall...

Casual Listener

Hey y’all,   i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind...

Loxer

Community Legend

2397 Views

7 replies

1 likes

  • 2397 Views
  • 7 replies
  • 1 likes

Superuser Contribution App not working with VPN

Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disabled. I’m not sure why this is an issue, as I’m from the US,...

Regular

Hello all,   I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disa...

XMK

Casual Listener

43666 Views

29 replies

18 likes

  • 43666 Views
  • 29 replies
  • 18 likes

Solved!!Superuser Contribution Why don’t I see a “play video” option for Joe Rogan Podcast in App?

PlanFree/PremiumCountry Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to watch JRE podcast and only the audio format is avail...

Visitor

Plan Free/Premium Country Canada    Device iPhone 7 latest IOS  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...

Mario

Spotify Legend

350068 Views

48 replies

35 likes

Video option for Joe Rogan podcast not available
  • 350068 Views
  • 48 replies
  • 35 likes

Superuser Contribution Last item in queue not appearing

PlanPremium Plan CountryUSA DeviceiPhone XROperating System iOS 13.6 My Question or IssueWhen I queue any songs/podcasts, the last thing I queued is not visible (and thus can't be removed from queue or reordered). A blank space is shown where the tit...

Casual Listener

Plan Premium Plan  Country USA  Device iPhone XR Operating System  iOS 13.6   My Question or Issue When I queue any songs/podcasts, the last thing I queued is not visible (an...

Jeremy

Spotify Legend

2553 Views

12 replies

0 likes

  • 2553 Views
  • 12 replies
  • 0 likes