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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237024 Views

27 replies

5 likes

  • 237024 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118332 Views

116 replies

13 likes

Other
  • 118332 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2684 Views

0 replies

0 likes

iOS
  • 2684 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305335 Views

62 replies

16 likes

  • 305335 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130685 Views

19 replies

38 likes

  • 130685 Views
  • 19 replies
  • 38 likes

Can't login to my account using iPad web player

When I go to Spotify.com on my iPad, there's an option to login, but it takes me here: https://www.spotify.com/us/account/overview/. I can't reach my library, etc. Unfortunately the iPad is too old to download the app. Is web player login on an iPad ...

Regular

When I go to Spotify.com on my iPad, there's an option to login, but it takes me here: https://www.spotify.com/us/account/overview/.  I can't reach my library, etc. Unfortunately the iPad i...

Billy-J

Spotify Star

1061 Views

5 replies

0 likes

  • 1061 Views
  • 5 replies
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Solved!!Superuser Contribution Spotify using mobile data even when cellular data turned off

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueSince updating the app last week, Spotify has started to use my mobile data to stream songs and podcasts even when they’re downloaded. This occurs when I am not on a w...

Newbie

Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.4   My Question or Issue Since updating the app last week, Spotify has started to use my mobile data to stream songs...

Jeremy

Spotify Legend

50768 Views

51 replies

10 likes

  • 50768 Views
  • 51 replies
  • 10 likes

Spotify stuck on Premium Advertisement

PlanFreeCountrySouth KoreaDevice(iPad Air, iPhone 11 ProOperating System(iPad iOS 14.4.1, iPhone iOS 14.4.2) My Question or IssueSpotify stopped playing music and only shows offers for Spotify Premium on both my iPhone and iPad. Deleting and reinstal...

Visitor

  Plan Free Country South Korea Device (iPad Air, iPhone 11 Pro Operating System (iPad iOS 14.4.1, iPhone iOS 14.4.2)   My Question or Issue Spotify stopped playing music and onl...

Hubo

Community Legend

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

Low volume when casting from spotify app

PlanPremiumCountrynetherlands DeviceIphone 12Operating SystemIOS14.4.2 My Question or IssueI still have this problem of low volume when casting spotify to smartspaker after the following actions:- clean reinstall of the spotify- factory reset of the ...

Newbie

Plan Premium Country netherlands   Device Iphone 12 Operating System IOS14.4.2   My Question or Issue I still have this problem of low volume when casting spotify to smartspaker ...

741 Views

0 replies

4 likes

  • 741 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Disable Shuffle by default on new album view

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13 My Question or IssueI like the new UI update, but hate that the play button for albums defaults to shuffle play, as seen below. I don't want to shuffle albums, pretty much ever. I would also a...

Regular

Plan Premium Country USA Device iPhone X Operating System iOS 13   My Question or Issue I like the new UI update, but hate that the play button for albums defaults to shuffle play, as ...

PrinceBlucher

Casual Listener

107202 Views

64 replies

76 likes

  • 107202 Views
  • 64 replies
  • 76 likes

Superuser Contribution JRE video on mobile

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Novy

Moderator

4388 Views

12 replies

9 likes

  • 4388 Views
  • 12 replies
  • 9 likes

Superuser Contribution I can’t see lyrics

PlanPremium CountryArgentina DeviceIPhone 8 Plus Operating SystemiOS 14.1.4 My Question or IssueI don’t have the lyrics only in my phone and I have never seen it. I tried to remove app and download again several times. My operating system’s phone is ...

Newbie

Plan Premium  Country Argentina  Device IPhone 8 Plus  Operating System iOS 14.1.4   My Question or Issue I don’t have the lyrics only in my phone and I have never seen ...

Alex

Spotify Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution CarPlay music playing as phone call

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...

Regular

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the...

CarlosE

Spotify Legend

8614 Views

6 replies

1 likes

Carplay
Connect
phone
quality
  • 8614 Views
  • 6 replies
  • 1 likes

Superuser Contribution Last song in my queue disappears

My Question or Issuewhen I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it won’t show up unless I add yet another song to the qu...

Visitor

My Question or Issue when I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it ...

dcttn

Casual Listener

1791 Views

10 replies

1 likes

  • 1791 Views
  • 10 replies
  • 1 likes

Superuser Contribution Music stopping randomly when listening offline on iPod

Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned has restarted. Then the next song will be the start of a random album on my...

Regular

Similar issue.   I listen to my music offline. Between a hour and 2 hours of listening the song will stop.   I then have to load Spotify up again find the song which as mentioned ha...

Jeremy

Spotify Legend

931 Views

5 replies

0 likes

  • 931 Views
  • 5 replies
  • 0 likes

Superuser Contribution Added Song Disappears

PremiumUS Device(iPhone 7)Operating System(iOS 14.1) I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that whatever reshuffling I did was not registered. Now I've lost some cool songs I've...

Regular

Premium US   Device (iPhone 7) Operating System (iOS 14.1)   I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that what...

Ivan

Spotify Legend

726 Views

1 replies

0 likes

Playlists
songs
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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching and trying to play a song in my playlists when connected to Amazon Echo Show 5

PlanPremiumCountryUKDeviceiPhone XS Max Operating SystemiOS 14.2 My Question or Issue After searching for a song in my playlists, when connected to my Amazon echo devices using the “Listening On” feature, if and when I try to select that song to play...

Regular

Plan Premium Country UK Device iPhone XS Max  Operating System iOS 14.2   My Question or Issue   After searching for a song in my playlists, when connected to my Amazon echo...

Jeremy

Spotify Legend

4242 Views

23 replies

0 likes

  • 4242 Views
  • 23 replies
  • 0 likes

Superuser Contribution Spotify freezing when connecting to Airpods

Hi all,I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App freezes for up to 10 seconds and I cannot play any music and ha...

Casual Listener

  Hi all, I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App fr...

BruceSangster

Casual Listener

37819 Views

9 replies

4 likes

  • 37819 Views
  • 9 replies
  • 4 likes

Superuser Contribution Spotify not scrobbling to last.fm

PlanPremium Family (I'm the family 'Owner')CountryUnited KingdomDeviceiPhone 11 Pro, MacBook Air 2018SIM ProviderThree UKOperating SystemiOS 14.4, MacOS 11.2 My Question or IssueSo I have what I believe is a super weird issue. I noticed a few months ...

Casual Listener

Plan Premium Family (I'm the family 'Owner') Country United Kingdom Device iPhone 11 Pro, MacBook Air 2018 SIM Provider Three UK Operating System iOS 14.4, MacOS 11.2   My Question or...

CarlosE

Spotify Legend

7116 Views

3 replies

1 likes

  • 7116 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Your Library] Bring back Artist page that Contains Saved Songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueAfter the new mobile app UI update, I can no longer click the artist in "Your Library" to find all my saved songs from that artist. It will go the Search artist page wh...

Newbie

Plan Premium Country USA Device iPhone X Operating System iOS 13.5.1   My Question or Issue After the new mobile app UI update, I can no longer click the artist in "Your Library" to fi...

horekuk

Music Fan

4067 Views

13 replies

37 likes

  • 4067 Views
  • 13 replies
  • 37 likes

Listening History On Mobile Devices

Is there any way to see my history of what I've played on iOS? Here's the dealio -- I'm in the car, listening, and a song comes up that I'd like to either thumbs up or down but, of course, I'm driving and can't do it (I'm a responsible driver). But w...

Regular

Is there any way to see my history of what I've played on iOS?  Here's the dealio -- I'm in the car, listening, and a song comes up that I'd like to either thumbs up or down but, of course, I'm ...

MattSuda

Spotify Star

3693 Views

2 replies

0 likes

  • 3693 Views
  • 2 replies
  • 0 likes

Iphone/Mobile History

PlanPremium StudentCountry CanadaDeviceiPhone 6 My Question or Issue Previously i had access to my history on mobile only when using spotify premium, now after resubscribing i dont see the option to view the history. My history does not sync between ...

Regular

  Plan Premium Student Country  Canada Device iPhone 6  My Question or Issue   Previously i had access to my history on mobile only when using spotify premium, now a...

MattSuda

Spotify Star

1435 Views

3 replies

0 likes

  • 1435 Views
  • 3 replies
  • 0 likes

How can you view play history?

PlanPremium DeviceIpad My Question or IssueHow can you view play history on an Ipad? And why does the back button often just repeat the last song? So annoying.

Regular

  Plan Premium   Device Ipad   My Question or Issue How can you view play history on an Ipad? And why does the back button often just repeat the last song? So annoying. 

MattSuda

Spotify Star

4848 Views

4 replies

0 likes

  • 4848 Views
  • 4 replies
  • 0 likes

[iOS] Earing Premium Spotify on Speakers with amplifier

HiHow can i ear Premium Spotify in a amplifier like Yamaha. What i saw it´s that top quality it´s not available, only in the phone or PC, Tablet.What can i do to ear a good quality sound with an apmlifier

Newbie

Hi How can i ear Premium Spotify in a amplifier like Yamaha. What i saw it´s that top quality it´s not available, only in the phone or PC, Tablet. What can i do to ear a good quality sound with an ...

417 Views

0 replies

0 likes

iOS
  • 417 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to view song history on iOS mobile devices

Plan: PremiumCountry: USADevice: iPhone 7Operating System: latest iOS 14.2Spotify Version: 8.5.86 My Question or IssuePlease bring back the clock icon that was removed from the upper right corner of the home screen so we can easily access our history...

Casual Listener

Plan: Premium Country: USA Device: iPhone 7 Operating System: latest iOS 14.2 Spotify Version: 8.5.86   My Question or Issue Please bring back the clock icon that...

MattSuda

Spotify Star

7210 Views

2 replies

1 likes

  • 7210 Views
  • 2 replies
  • 1 likes