Device iPhone 7 latest IOS
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Im trying to watch JRE podcast and only the audio format is available.
There should be Video format available also right? If so, where/how to play video? Are videos for Rogan’s podcast not available yet for us in Canada? What’s the deal?
Solved! Go to Solution.
Hey there @ValHalla777,
Thanks for reaching out about this here in the Community!
Apologies for the delayed response, we just came across this thread.
Video should be available for the JRE episodes on desktop and mobile, could you let us know if you’re still having troubles with this?
If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.
If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.
Keep us in the loop here.
Writing to quickly confirm that videos are not available everywhere at the moment.
This might also mean they aren't in places where Spotify recently launched.
In the meantime, if you'd like to contribute to some Ideas requesting this type of feature, it'd be great for you to add your +VOTE and subscribe to the following ones:
After subscribing, you'll be notified about all the related updates.