Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
42533 Views
15 replies
36 likes

42533 Views
15 replies
36 likes

Superuser Contribution Didn't get a personalised playlist for Spotify wrapped in 2020 or 2019

PlanPremiumCountryAustraliaDeviceiPhone X My Question or IssueIn 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and last year, all I have gotten are the generic 'wrapped' playlists for the...

dorianreeves
Visitor
Plan Premium Country Australia Device iPhone X My Question or Issue In 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and ...
2020-12-04 6:57:22 AM
2020-12-08 3:22:57 PM
Alex
Spotify Legend
1590 Views
1 replies
2 likes

1590 Views
1 replies
2 likes

Superuser Contribution Time Counter Frozen on Podcasts While Playing

The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning. With these 2 issues combined, its a terrible experience...

vegashelipilot
Visitor
The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning...
2020-12-05 5:13:49 AM
2020-12-08 2:57:23 PM
Alex
Spotify Legend
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

Superuser Contribution Apple TV 4k - cannot connect - "your trial has ended" message

PlanFreeDeviceApple TV 4kOperating SystemtvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and submit the pair code on another device (I tried via my computer and p...

Kimpanda
Visitor
Plan Free Device Apple TV 4k Operating System tvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and...
2020-12-04 12:53:22 AM
2020-12-08 2:43:50 PM
Jeremy
Spotify Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Superuser Contribution Why does my spotify yearly playlist only have 50 songs instead of 100?

PlanFree/PremiumCountryUSADevice(iPhone 8+)Operating System(iOS 14.1) My Question or IssueI don’t know why but i’m the only one i know of that has only 50 songs on their yearly playlist instead of 100 and i cant find anything about it online so i com...

knosveratu
Visitor
Plan Free/Premium Country USA Device (iPhone 8+) Operating System (iOS 14.1) My Question or Issue I don’t know why but i’m the only one i know of that has only 50 songs on th...
2020-12-04 9:49:12 PM
2020-12-08 2:22:40 PM
Alex
Spotify Legend
597 Views
1 replies
0 likes

597 Views
1 replies
0 likes

Superuser Contribution Tracks are unresponsive and do not play

Plan: PremiumCountry: USADevice: iPhone 12 Pro Max, iPhone XOperating System: iOS 14.2.1 My Question or Issue:This has been happening too frequently. I search for a track, select it, and the app does nothing. The track is unresponsive and sometimes t...

elliottstarno
Gig Goer
Plan: Premium Country: USA Device: iPhone 12 Pro Max, iPhone X Operating System: iOS 14.2.1 My Question or Issue: This has been happening too frequently. I search for a track, selec...
2020-12-04 5:44:54 PM
2020-12-08 1:58:42 PM
Mihail
Spotify Legend
316 Views
1 replies
1 likes

316 Views
1 replies
1 likes

Superuser Contribution What’s the deal with wrapped?

My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked online, on here actually, but all that said was that it’s possible for auto pla...

Shuriken250
Visitor
My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked onl...
2020-12-04 2:36:15 AM
2020-12-08 9:22:11 AM
Mario
Spotify Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Superuser Contribution Default player?

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueHow can I set Spotify as the default music player? When I pull up the menu from the bottom, there is a music player tile with 3 buttons. When I press the play butt...

Adam87487
Regular
Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4 My Question or Issue How can I set Spotify as the default music player? When I pull up the menu from the bot...
2019-05-16 11:30:24 AM
2020-12-08 8:38:35 AM
rogercamps
Casual Listener
48706 Views
5 replies
4 likes

48706 Views
5 replies
4 likes

Superuser Contribution I absolutely cannot connect via Chrome casting. YouTube music works fine though.

PlanPremium CountryUSADeviceiPhoneOperating iOS 10 My Question or Issueall of a sudden Spotify will not connect to either of my speakers separate or together as a group. YouTube music works fine. I’ve logged out, reinstalled, reset all devices, facto...

k_e7mhri-3nu
Regular
Plan Premium Country USA Device iPhone Operating iOS 10 My Question or Issue all of a sudden Spotify will not connect to either of my speakers separate or together as a g...
2020-11-15 7:46:35 PM
2020-12-08 1:23:41 AM
P_Raw21
Casual Listener
2051 Views
17 replies
0 likes

2051 Views
17 replies
0 likes

Solved!! App is not working when the phone is blocked

PlanPremiumCountryPolandDeviceiPhone 6sOperating SystemiOS 14.2 My Question or Issue:Hi Guys,I have this issue since 3 weeks I think. It has started when I implemented the new iOS 14.2 on my phone. So, I cannot use this app when the device is blocked...

Half_Table
Visitor
Plan Premium Country Poland Device iPhone 6s Operating System iOS 14.2 My Question or Issue: Hi Guys, I have this issue since 3 weeks I think. It has started when I implemented the ...
2020-12-07 3:09:10 PM
2020-12-07 11:43:53 PM
Billy-J
Spotify Star
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

[iOS][Developer] App Crashing

App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re installing the app and it still randomly crashes. I...

DarcyTownson
Visitor
App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re ...
2020-12-06 2:16:04 PM
2020-12-07 6:33:05 AM
hannaastark
Visitor
255 Views
1 replies
0 likes
Developer
iOS

255 Views
1 replies
0 likes

View wrapped stats from previous years?

PlanPremiumCountryCanadaDeviceiPhone 11My Question or IssueI have been trying to view my Spotify Wrapped stats from previous years (2019,2018,207...) but the only thing that comes up it the “top songs” playlists of that year. Is there any way I can v...

Samthedalek
Visitor
Plan Premium Country Canada Device iPhone 11 My Question or Issue I have been trying to view my Spotify Wrapped stats from previous years (2019,2018,207...) but the only thing that comes up it...
2020-12-06 3:12:00 PM
2020-12-06 6:49:05 PM
Emilia_8
Community Legend
31193 Views
1 replies
34 likes

31193 Views
1 replies
34 likes

Solved!!Superuser Contribution I can't add an album into the right folder ant longer on iOS

Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wanted to place it in and click "new playlist", give it a name and it wou...

citizenwatt
Regular
Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wan...
2020-11-26 9:07:53 AM
2020-12-06 4:23:29 PM
Alex
Spotify Legend
785 Views
3 replies
1 likes
Albums
Folder Playlist
folders

785 Views
3 replies
1 likes

Superuser Contribution Quality issues across devices

iPhone 11 Pro MaxiPad ProSony MDR1000X & Apple AirPods ProSpotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless and the iPad is mind blowing. Both devices have exactly the same settings. I’ve ...

JimmyMature
Regular
iPhone 11 Pro Max iPad Pro Sony MDR1000X & Apple AirPods Pro Spotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless an...
2020-12-03 12:19:23 PM
2020-12-06 1:14:34 PM
Ver
Spotify Legend
700 Views
8 replies
0 likes

700 Views
8 replies
0 likes

Solved!!Superuser Contribution Local files with Apple TV

PlanPremium DeviceApple TV 4K Operating SystemtvOS 14.2 My Question or IssueHello. Is it possible to play local files with Apple TV? On iPhone you can download them through playlist, but I cannot find such feature on Apple TV and it's also failing on...

ilehchylin
Regular
Plan Premium Device Apple TV 4K Operating System tvOS 14.2 My Question or Issue Hello. Is it possible to play local files with Apple TV? On iPhone you can download them...
2020-11-28 9:55:11 PM
2020-12-06 12:09:40 PM
Jeremy
Spotify Legend
2463 Views
3 replies
0 likes

2463 Views
3 replies
0 likes

Superuser Contribution Spotify crashes on Carplay after reconnect - Audio doesn't play.

Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the same with Apple Music, sound is played properly and Apple Musi...

Hercules2
Regular
Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the sa...
2020-10-21 11:11:18 PM
2020-12-06 11:41:03 AM
Ver
Spotify Legend
1205 Views
3 replies
0 likes
Carplay
no sound

1205 Views
3 replies
0 likes

Superuser Contribution My wrapped not appearing in Wrapped 2020

PlanStudent PremiumCountryUSA DeviceiPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for everyone, but they clearly have not.

ryanccon
Casual Listener
Plan Student Premium Country USA Device iPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for eve...
2020-12-02 10:59:33 PM
2020-12-05 9:55:08 AM
Jeremy
Spotify Legend
1000 Views
6 replies
5 likes

1000 Views
6 replies
5 likes

Solved!! Iphone 2020 Wrapped view personal stats

PlanPremiumCountry Device(iPhone SE)Operating System(iOS 10.3.1)Spotify Version8.5.28.1046 My Question or IssueI can only see the playlists. Do I need to update to ios 14.2 to access the personal stats (top song etc.)?

nolanpark
Casual Listener
Plan Premium Country Device (iPhone SE) Operating System (iOS 10.3.1) Spotify Version 8.5.28.1046 My Question or Issue I can only see the playlists. Do I need t...
2020-12-02 5:09:22 AM
2020-12-05 7:36:27 AM
Billy-J
Spotify Star
603 Views
3 replies
0 likes

603 Views
3 replies
0 likes

Superuser Contribution Spotify Wrapped 2020 Still Not Appearing

PlanFreeCountryUnited StatesDeviceiPhone XsOperating SystemiOS 14.2 My Question or IssueSpotify Wrapped still won’t show up, even though it has been claimed to be fixed. I’ve tried updating, but my app is up to date. I’ve uninstalled and reinstalled,...

skelswap
Visitor
Plan Free Country United States Device iPhone Xs Operating System iOS 14.2 My Question or Issue Spotify Wrapped still won’t show up, even though it has been claimed to be fix...
2020-12-03 1:00:23 AM
2020-12-04 5:33:59 PM
Katerina
Spotify Legend
2290 Views
4 replies
7 likes

2290 Views
4 replies
7 likes

Superuser Contribution Queue issues on iOS

Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add ten songs, check the q, and only the last song is in the queue. F...

Mitchgo
Roadie
Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add...
2020-12-03 6:41:30 AM
2020-12-04 5:11:30 PM
Elena
Moderator
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Superuser Contribution App keeps crashing even after update

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.1 My Question or IssueMy app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling it at LEAST once a day. This has been happening with the last update before...

genrivera17
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.1 My Question or Issue My app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling...
2020-10-05 1:21:30 AM
2020-12-04 4:57:10 PM
Elena
Moderator
9607 Views
11 replies
3 likes

9607 Views
11 replies
3 likes

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