Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37243 Views

41 replies

10 likes

  • 37243 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102795 Views

115 replies

12 likes

Other
  • 102795 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
  • 1313 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299206 Views

61 replies

16 likes

  • 299206 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125889 Views

19 replies

38 likes

  • 125889 Views
  • 19 replies
  • 38 likes

Apple Watch App

Hello Staff & Users I have been a subscriber for years, I really like Spotify! Can customer service or users who really know the true answer explain to me why Spotify hasnt made an app to use on the Apple watch. Apple finally delivers a watch that ca...

Casual Listener

Hello Staff & Users   I have been a subscriber for years, I really like Spotify! Can customer service or users who really know the true answer explain to me why Spotify hasnt made an ...

MattSuda

Spotify Star

1322 Views

2 replies

5 likes

Apple Watch
application
  • 1322 Views
  • 2 replies
  • 5 likes

Solved!! [IOS] Offline streaming on Apple Watch

I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?

Newbie

I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?

MattSuda

Spotify Star

2725 Views

3 replies

7 likes

  • 2725 Views
  • 3 replies
  • 7 likes

Solved!! Offline on Apple Whatch

Is Spotify going to release an update with support for offline listening on the Apple Watch?I’m not gonna pay for two music services anymore, but spotify in my opinion is definitively better than Apple Music, and it’s unacceptable they still didn’t i...

Casual Listener

Is Spotify going to release an update with support for offline listening on the Apple Watch? I’m not gonna pay for two music services anymore, but spotify in my opinion is definitively better than A...

MattSuda

Spotify Star

5898 Views

5 replies

22 likes

  • 5898 Views
  • 5 replies
  • 22 likes

Apple Watch and Siri issue

Plan PremiumCountry USA DeviceApple Watch Series 2, iPhone XOperating SystemOS 6, IOS 14 My Question or IssueSiri says that it cannot open or play Spotify on this device (Apple Watch) but I have the latest updates on my watch, phone, and Spotify app ...

Newbie

Plan Premium Country USA   Device Apple Watch Series 2, iPhone X Operating System OS 6, IOS 14   My Question or Issue Siri says that it cannot open or play Spotify on this de...

MattSuda

Spotify Star

1196 Views

2 replies

0 likes

iphone
Siri
watch
  • 1196 Views
  • 2 replies
  • 0 likes

Solved!! Apple Watch App with Offline Playlists

Hey Guys, pls tell us about your plans for publishing an stand alone App for the Apple Watch. I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Offline Playlists, so i can leave my Phone at home. Pls tell us, so we c...

Regular

Hey Guys,   pls tell us about your plans for publishing an stand alone App for the Apple Watch.   I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Off...

MattSuda

Spotify Star

3144 Views

3 replies

13 likes

Apple Watch
Download Playlists
Jogging
Running
Spotify
without phone
  • 3144 Views
  • 3 replies
  • 13 likes

Solved!! Spotify app starts automatically on Apple Watch

Hello,I use Spotify app on my Apple Watch and every time I start listening to music on Spotify on my iPhone, the Spotify app on my Apple watch starts automatically and appears on the main screen.Is there an option to disable this functionality? Thank...

Casual Listener

Hello, I use Spotify app on my Apple Watch and every time I start listening to music on Spotify on my iPhone, the Spotify app on my Apple watch starts automatically and appears on the main screen. ...

MattSuda

Spotify Star

17316 Views

1 replies

15 likes

  • 17316 Views
  • 1 replies
  • 15 likes

Spotify on Apple Watch 2019

PlanPremium CountryAll DeviceApple Watch My Question or IssueGiven the capabilities of Apple Watch 3 and beyond, and given the ability of competing Apple Watch apps (e.g. Apple Music & Audible) Spotify app must be able to download music (say an Apple...

Newbie

Plan Premium   Country All   Device Apple Watch   My Question or Issue Given the capabilities of Apple Watch 3 and beyond, and given the ability of competing Apple Watch apps...

MattSuda

Spotify Star

1812 Views

2 replies

15 likes

Apple Watch
Offline Access
  • 1812 Views
  • 2 replies
  • 15 likes

Spotify on AppleWatch

Hello all, So basically, I own an AppleWatch, and installed the Spotify application on it. I noticed once that the sound volume level isn’t synchronized between my phone and the level on the app, causing sometimes some disturbances. E.g. while wearin...

Visitor

Hello all,   So basically, I own an AppleWatch, and installed the Spotify application on it. I noticed once that the sound volume level isn’t synchronized between my phone and the level on the...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution New iPhone and previously playable playlists no longer work.

Premium. iPhone SE 2020 running 14.5 / MacBook running 10.14.6 Problem: Upgraded to new iPhone and previously playable playlists no longer work. -- On the iPhone: At the top of the playlist it says 203 hr 33m. The songs are listed, but only about 10%...

Regular

Premium. iPhone SE 2020 running 14.5 / MacBook running 10.14.6   Problem: Upgraded to new iPhone and previously playable playlists no longer work.   -- On the iPhone: At the top of the ...

Mihail

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Not Playing On iPhone 12 Lock Screen

Plan PremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS My Question or IssueWhen I start to listen to a playlist in the app and then my phone "times out" and the phone locks and I have the music controls on the lock screen, if I skip to the nex...

Casual Listener

Plan Premium Country USA Device iPhone 12 Mini Operating System iOS   My Question or Issue When I start to listen to a playlist in the app and then my phone "times out" and the pho...

Jeremy

Spotify Legend

1279 Views

3 replies

0 likes

  • 1279 Views
  • 3 replies
  • 0 likes

Dot Menu inaccessible on iPhone SE

PlanPremiumCountryUsa Device(iPhone SE)Operating System14.5.1 i can’t access the menu forplaylist bc it’s partially hidden by the play button. The “enhance” button is pushing it to the right. I can see 2 dots but not access.

Newbie

Plan Premium Country Usa   Device (iPhone SE) Operating System 14.5.1   i can’t access the menu for playlist bc it’s partially hidden by the play button. The “enhance” button is ...

Billy-J

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist on iPhone not the same as on Mac

PremiumUSADevice: iPhone 6s (13.6)Device: MacBook Pro (10.14.6)My Question or Issue When I initially signed up, Spotify must have synched with iTunes and created a sub-menu in playlists called "iTunes", within which is a dropdown than contains playli...

Regular

Premium USA Device: iPhone 6s (13.6) Device: MacBook Pro (10.14.6) My Question or Issue   When I initially signed up, Spotify must have synched with iTunes and created a sub-menu in playli...

CarlosE

Spotify Legend

1800 Views

6 replies

0 likes

  • 1800 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly pausing for no reason on iPhone 11

Hi! This isn’t the first time this has happened to me, as I was able to solve the issue before. But now I can’t solve it. I saw another help post regarding to my topic, but nothing worked. Deleting the app doesn’t work, clearing the cache doesn’t wor...

Newbie

Hi!   This isn’t the first time this has happened to me, as I was able to solve the issue before.   But now I can’t solve it.   I saw another help post regarding to my topic, but...

Ivan

Spotify Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can’t open this type of link on this device

My details are below updated. PlanPremiumCountryPakistanDeviceiPhone 6s plusOperating SystemiOS 14.4Spotify version8.6.4.1247My Question or IssueHi, Spotify just recently launched in Pakistan, I can listen to the music but when I try to open JRE(Joe ...

Casual Listener

My details are below updated.   Plan Premium Country Pakistan Device iPhone 6s plus Operating System iOS 14.4 Spotify version 8.6.4.1247 My Question or Issue Hi, Spotify just recent...

Jeremy

Spotify Legend

4270 Views

5 replies

2 likes

iphone
iPhone 6s plus
Spotify can’t open this type of link on this device
  • 4270 Views
  • 5 replies
  • 2 likes

Superuser Contribution How can I command siri to play my liked songs on spotify by not random it??

Help please , Every time I say ‘ hey siri play my like song on spotify ’ it’s will be random. It’s really annoying.. or it’s no way out?!

Visitor

 Help please , Every time I say ‘ hey siri play my like song on spotify ’ it’s will be random. It’s really annoying.. or it’s no way out?!😭

Eni

Moderator

1400 Views

1 replies

0 likes

  • 1400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album covers reload constantly

I don't have such problem with album covers, instead I see covers are reloading every time I minimize or switch apps. Whats the point to reload album cover, if the track doesn't change? Should I even mention that neither Deezer, nor Apple Music, nor ...

Roadie

I don't have such problem with album covers, instead I see covers are reloading every time I minimize or switch apps. Whats the point to reload album cover, if the track doesn't change? Should I even...

Onewave

Roadie

5387 Views

22 replies

0 likes

  • 5387 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs differs between desktop and iOS

PlanPremiumCountrySwedenDeviceiPhone XR Operating SystemiOS 14.6 My Question or IssueI recently added a lot of songs from a playlist to my Liked Songs in the Spotify desktop client. Shortly after, I also liked one song in the iOS client. Now, when I ...

Casual Listener

Plan Premium Country Sweden Device iPhone XR  Operating System iOS 14.6   My Question or Issue I recently added a lot of songs from a playlist to my Liked Songs in the Spotify des...

Mihail

Spotify Legend

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Selecting AirPlay continues playing on iPhone instead of remote speaker

Plan: PremiumCountry: US Device: iPhone 12 ProOperating System iOS: 14.x. Latest. My Question or IssueSelect AirPlay. iPhone shows that AirPlay is selected, however the sound continues out of iPhone device. Spotify shows that it’s playing “on this ip...

Casual Listener

  Plan: Premium Country: US   Device: iPhone 12 Pro Operating System iOS: 14.x. Latest.    My Question or Issue Select AirPlay. iPhone shows that AirPlay is selected,...

Mihail

Spotify Legend

1631 Views

2 replies

0 likes

  • 1631 Views
  • 2 replies
  • 0 likes

Explicit Content is not filtered through Siri

PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS (14.5.1)Spotify App Version8.6.26.1174 My Question or IssueAs a user of Spotify, I have disabled the Spotify setting "Allow Explicit Content" and I am wanting to ensure either clean ve...

Casual Listener

Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS (14.5.1) Spotify App Version 8.6.26.1174   My Question or Issue As a user of Spotify, I have disabled the Spo...

Awks_Panda

Casual Listener

967 Views

1 replies

0 likes

  • 967 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant find the queue button

PlanFree/PremiumiPhone SEOperating SystemiOS 14 My Question or IssueI looked o the questions page as well as videos to see where the queue button is but I still can't find it.

Casual Listener

Plan Free/Premium iPhone SE Operating System iOS 14   My Question or Issue I looked o the questions page as well as videos to see where the queue button is but I still can't find it.

Alex

Spotify Legend

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes