Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237828 Views

27 replies

5 likes

  • 237828 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119061 Views

117 replies

13 likes

Other
  • 119061 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
  • 2709 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305577 Views

62 replies

16 likes

  • 305577 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130910 Views

19 replies

38 likes

  • 130910 Views
  • 19 replies
  • 38 likes

Superuser Contribution Jump backward 15 seconds on lock screen

On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can access it. When I miss an important part and want to replay it I attempt to use th...

Casual Listener

On Spotify Free, from US.  I'm using an iPhone 8 on iOS 14.6   Whenever I'm biking I like to listen to some of your longer podcasts.  My phone is positioned to where I can ...

Eni

Moderator

1156 Views

3 replies

0 likes

  • 1156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local File Syncing Problem

PlanPremium (United States)United States Device2019 Macbook Pro to iPhone SEMacbook: Big Sur 11.4, iPhone IOS 14.6(iOS 10, Android Oreo, Windows 10,etc.) I am trying to move local files I have on my computer to my phone but under the local files part...

Casual Listener

Plan Premium (United States) United States   Device 2019 Macbook Pro to iPhone SE Macbook: Big Sur 11.4, iPhone IOS 14.6 (iOS 10, Android Oreo, Windows 10,etc.)   I am trying ...

user-removed

Not applicable

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Where is music from one artist?

PlanPremiumCountryMother Russia DeviceiPhone 6Operating SystemiOS 14.2 My Question or IssueI can’t find where I can listen all music from one performer. I go to the artist's page, and there popular tracks, realises, albums, similar artists and other,...

Casual Listener

Plan Premium Country Mother Russia  Device iPhone 6 Operating System iOS 14.2   My Question or Issue I can’t find where I can listen all music from one performer. I go t...

Mario

Spotify Legend

1728 Views

7 replies

0 likes

  • 1728 Views
  • 7 replies
  • 0 likes

Superuser Contribution As a premium user, how do i download music to an iWatch?

I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or download music to it to use while out and specifically not...

Regular

I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium.  I have installed the spotify app on it, but i cant see the option to transfer or d...

Mario

Spotify Legend

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

Superuser Contribution Do you hate Spotify too?

I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architecture that is much more efficient six months ago. All compani...

Casual Listener

I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well.   Apple released a new architec...

Alex

Spotify Legend

880 Views

1 replies

1 likes

  • 880 Views
  • 1 replies
  • 1 likes

Superuser Contribution autoplay

Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts back to the start of the same song. Autoplay is selected fr...

Visitor

Iphone 12 pro ios 14.4.2  I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts b...

Jeremy

Spotify Legend

622 Views

1 replies

0 likes

autoplay not working
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Custom playlist artwork doesn’t appear on social media

When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?

Casual Listener

  When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?

Elena

Moderator

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Superuser Contribution Only You not working

Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. PlanPremiumCountry UK Device(iPhone 11proOperating SystemiOS 14.6 My Question or Issue

Newbie

Hi there   i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists.   Plan Premium Country UK   Device (iPh...

Jeremy

Spotify Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Solved!! how to shuffle on ipad?

Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...

Casual Listener

Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app... 

user-removed

Not applicable

84476 Views

34 replies

0 likes

  • 84476 Views
  • 34 replies
  • 0 likes

Superuser Contribution No lyrics

PlanPremium StudentCountryAustraliaDeviceiPhone 12 pro maxOperating SystemiOS 14.6 My Question or IssueI have changed from a family plan in Taiwan to Australia Student plan last year, and my lyrics function has gone since then. I have reinstalled the...

Visitor

Plan Premium Student Country Australia Device iPhone 12 pro max Operating System iOS 14.6   My Question or Issue I have changed from a family plan in Taiwan to Australia Student plan l...

CarlosE

Spotify Legend

1437 Views

3 replies

0 likes

  • 1437 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Other] Only You not working

When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my settings. Nothing is working what's wrong?

Visitor

When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my sett...

abbys9

Visitor

778 Views

2 replies

1 likes

iOS
Other
  • 778 Views
  • 2 replies
  • 1 likes

Superuser Contribution [iOS][Your Library] music won’t play, appears to be unpaused but stuck at the 0:00

music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and i’ve clears the cache a couple times. this is a rea...

Visitor

music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and ...

Mihail

Spotify Legend

858 Views

1 replies

0 likes

iOS
Your Library
  • 858 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Current played song status out of sync with Apple Watch

Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok. But as soon as I switch track with my iPhone or We...

Regular

Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok....

Ivan

Spotify Legend

3128 Views

3 replies

0 likes

  • 3128 Views
  • 3 replies
  • 0 likes

Can no longer login to spotify on IOS 10

PlanPremiumCountryCanadaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueI recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an older version) but it won't let me login to any accounts, it fails to look ...

Regular

Plan Premium Country Canada Device iPhone 5 Operating System iOS 10   My Question or Issue I recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an...

Billy-J

Spotify Star

1051 Views

1 replies

0 likes

  • 1051 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile: Add songs to queue from history

Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.

Visitor

Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.

Mihail

Spotify Legend

455 Views

1 replies

1 likes

  • 455 Views
  • 1 replies
  • 1 likes

Superuser Contribution Multiple sudden Errors

PlanPremium DeviceiPhone X, PC Operating SystemiOS 14.5, Windows 10 My Question or IssueAfter many years of being a premium user, all of a sudden, things started going wrong:Mobile:- Songs only play the first 10 seconds- Search does not work- Everyth...

Newbie

  Plan Premium   Device iPhone X, PC  Operating System iOS 14.5, Windows 10   My Question or Issue After many years of being a premium user, all of a sudden, things star...

Novy

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iOS local file sync does not work

Plan: PremiumUSA DeviceiPhone X / MacBook Pro (16 inch, 2019)Operating SystemiOS 14.4.2 / macOS Big Sur 11.2.3 I am unable to sync local files from my MacBook to my iPhone by following these steps. The files are playable in the desktop client, but ap...

Casual Listener

Plan: Premium USA   Device iPhone X / MacBook Pro (16 inch, 2019) Operating System iOS 14.4.2 / macOS Big Sur 11.2.3   I am unable to sync local files from my MacBook to my iPhone b...

Ivan

Spotify Legend

1484 Views

5 replies

0 likes

Local files not downloading
  • 1484 Views
  • 5 replies
  • 0 likes

Superuser Contribution volume normalization ineffective on ipad

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe normalization on my ipad is ineffective. switching between loud normal and quiet has no e...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue the nor...

Novy

Moderator

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone 11 and 6 no playlist or library in Bmw 2014

hi there connected apps don’t work on the car, iTunes does allow u to view playlists though any ideas ? None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Devi...

Casual Listener

hi there connected apps don’t work on the car, iTunes does allow u to view playlists though any ideas ?   None of the below information is required. However, the more you provide the easier ...

Novy

Moderator

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes