Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37289 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102884 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431565 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299232 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryIsraelDeviceiPhone 12Operating SystemiOS 14.2 My Question or Issuei moved to IOS after 10 years in Android, i surprised that you create some nice widgets for IOS 14 but the most useful widget not exist,i talking about "player widget...
Plan Premium Country Israel Device iPhone 12 Operating System iOS 14.2 My Question or Issue i moved to IOS after 10 years in Android, i surprised that you create some nice widgets fo...
Spotify Star
1547 Views
3 replies
0 likes
PlanPremiumCountrySwedenDevice(iPhone XsOperating SystemiOS 14 My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. Whenever I select a song, it just stays on the blue screen and nothing ha...
Plan Premium Country Sweden Device (iPhone Xs Operating System iOS 14 My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch ap...
Spotify Legend
1009 Views
3 replies
0 likes
PlanPremium (though same issue exists with free plan)CountryUSADeviceiPhone 8, Google Home Mini, Built-in Chromecast, and Chromecast AudiosOperating SystemiOS 13.3.1 My Question or IssueFor years I have had my Google Home account linked to various fr...
Plan Premium (though same issue exists with free plan) Country USA Device iPhone 8, Google Home Mini, Built-in Chromecast, and Chromecast Audios Operating System iOS 13.3.1 My Questio...
Spotify Legend
2949 Views
3 replies
1 likes
PlanPremiumCountryItalyDevice(iPhone Operating System(iOS 14) My Question or IssueI listen to music on Spotify constantly , I found my playlist of 2020 on my account but I can't see the stats like my favourite artist, genres, minutes played.. The spo...
Plan Premium Country Italy Device (iPhone 😎 Operating System (iOS 14) My Question or Issue I listen to music on Spotify constantly , I found my playlist of 2020 on my accoun...
Spotify Legend
4678 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 14spotify version 8.6.22.1228 My Question or IssueHello, after the latest update my podcasts can no longer be ordered by newest release. Or I can’t find the way to make it order this way.This...
Plan Premium Country Sweden Device iPhone XR Operating System iOS 14 spotify version 8.6.22.1228 My Question or Issue Hello, after the latest update my podcasts can no ...
Casual Listener
1213 Views
4 replies
4 likes
Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list.
Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list.
369 Views
0 replies
0 likes
PlanPremiumCountryFrance DeviceApple TV Operating SystemtvOS 14.4 My Question or IssueI listen to my music on my Apple TV, and I use my oneplus 6 as a remote control. The issue is often present. I launch the most liked songs in random order, the song...
Plan Premium Country France Device Apple TV Operating System tvOS 14.4 My Question or Issue I listen to my music on my Apple TV, and I use my oneplus 6 as a remote ...
Spotify Legend
1859 Views
9 replies
0 likes
PlanFree and PremiumCountryGermanyDevice(iPhone 12 Mini)Operating System(iOS 14.4.)Car(BMW MINI Clubman F54, Navi professional with Spotify support and Harman soundsystem) My Question or IssueWhen my iPhone connects to my car via BT, then on iPhone t...
Plan Free and Premium Country Germany Device (iPhone 12 Mini) Operating System (iOS 14.4.) Car (BMW MINI Clubman F54, Navi professional with Spotify support and Harman soundsystem) ...
Casual Listener
1476 Views
5 replies
0 likes
PlanPremiumCountryuk My Spotify crashes mid song/ never makes it to the end of a song before the app closes. I have deleted the app multiple times and reinstalled it. I’ve reset my phone multiple times but it doesn’t work. The app doesn’t crash only ...
Plan Premium Country uk My Spotify crashes mid song/ never makes it to the end of a song before the app closes. I have deleted the app multiple times and reinstalled it. I’ve reset my phone...
Spotify Legend
6233 Views
10 replies
5 likes
Why does Spotify think PC users want their pc app to be exactly like their phone app?There is a reason why phone apps are designed the way they are. There is a small screen and a crappy keyboard, no mouse.PCs have big screens, great keyboards, mice a...
Why does Spotify think PC users want their pc app to be exactly like their phone app? There is a reason why phone apps are designed the way they are. There is a small screen and a crappy keybo...
Spotify Legend
681 Views
1 replies
2 likes
PlanPremiumCountryCzech RepublicDevice(iPhone 8+)Operating System(iOS 14.4.2) My Question or IssueAfter update of the iOS the spotify started pausing accidentaly the songs. Does it even when the phone is unlocked.I tried reinstall the app and sign in...
Plan Premium Country Czech Republic Device (iPhone 8+) Operating System (iOS 14.4.2) My Question or Issue After update of the iOS the spotify started pausing accidentaly the songs....
Spotify Legend
889 Views
3 replies
0 likes
Plan: PremiumCountry: UKDevice: iPhone 7Operating System: IOS 12My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. When I try to install the Spotify app on the 2nd device, it...
Plan: Premium Country: UK Device: iPhone 7 Operating System: IOS 12 My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. ...
Spotify Legend
3663 Views
3 replies
0 likes
Plan: PremiumCountry: Australia Device: iPhone XsOperating System: 14.5 With Spotify, when you add songs to a queue, it sometimes clears the whole queue. If you play the song you wanted to add, it won’t play anything either. The workaround atm for th...
Plan: Premium Country: Australia Device: iPhone Xs Operating System: 14.5 With Spotify, when you add songs to a queue, it sometimes clears the whole queue. If you play the so...
Spotify Star
3359 Views
1 replies
0 likes
Whenever the "watch this ad to receive 30 minutes of ad-free music" it works fine. When the "click this link to watch an add and receive 30 minutes of ad-free music" I get about 5 minutes of ad-free music. I've finally gotten smart and refuse to clic...
Whenever the "watch this ad to receive 30 minutes of ad-free music" it works fine. When the "click this link to watch an add and receive 30 minutes of ad-free music" I get about 5 minutes of ad...
Spotify Star
631 Views
1 replies
1 likes
I got an update on the iPhone Spotify today that has already been devastating for my playlist use and organization. I have hundreds of playlists, and I had previously dragged them in a specific order on my Mac desktop version and this would translate...
I got an update on the iPhone Spotify today that has already been devastating for my playlist use and organization. I have hundreds of playlists, and I had previously dragged them in a specific order...
Casual Listener
2137 Views
6 replies
2 likes
Plan: PremiumCountry: USA Device: iPhone 12 Pro MaxOperating System: iOS 14.4 My Question or Issue: Ever since upgrading to Spotify 8.6.x, I have had problems with Spotify playing music in my 2020 BMW M340i with Wireless Apple Carplay. The problem is...
Plan: Premium Country: USA Device: iPhone 12 Pro Max Operating System: iOS 14.4 My Question or Issue: Ever since upgrading to Spotify 8.6.x, I have had problems with...
Casual Listener
4753 Views
5 replies
2 likes
I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsurmountable. I sent myself the audio file in Messages...
I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsur...
Composer
561 Views
1 replies
0 likes
Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the playlist one.
Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the pla...
Spotify Star
867 Views
3 replies
0 likes
I listen to Spotify on my Macbook, iPhone, and Sonos. No matter which device I am using, Spotify will stop playing when my Macbook goes to sleep. I could be driving in my car with my Macbook at home, and, once my Macbook goes to sleep, it pauses Spot...
I listen to Spotify on my Macbook, iPhone, and Sonos. No matter which device I am using, Spotify will stop playing when my Macbook goes to sleep. I could be driving in my car with my Macbook at home,...
Spotify Star
1919 Views
3 replies
0 likes
PlanPremiumCountryIrelandphoneiphone 8Operating System(iOS 14.6 My Question or IssueThe mobile app cannot see all echo devices on the _same_ network. Some appears, some not. The alexa based spotify works fine on the echo devices.
Plan Premium Country Ireland phone iphone 8 Operating System (iOS 14.6 My Question or Issue The mobile app cannot see all echo devices on the _same_ network. Some appears, some not. ...
Spotify Legend
1206 Views
5 replies
0 likes
