Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242405 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125496 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451941 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307841 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watch running the latest watchOS 7.5 paired with the latest Appl...
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watc...
Visitor
1921 Views
6 replies
12 likes
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can access it. When I miss an important part and want to replay it I attempt to use th...
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can ...
Moderator
1166 Views
3 replies
0 likes
PlanPremium (United States)United States Device2019 Macbook Pro to iPhone SEMacbook: Big Sur 11.4, iPhone IOS 14.6(iOS 10, Android Oreo, Windows 10,etc.) I am trying to move local files I have on my computer to my phone but under the local files part...
Plan Premium (United States) United States Device 2019 Macbook Pro to iPhone SE Macbook: Big Sur 11.4, iPhone IOS 14.6 (iOS 10, Android Oreo, Windows 10,etc.) I am trying ...
Not applicable
779 Views
3 replies
0 likes
PlanPremiumCountryMother Russia DeviceiPhone 6Operating SystemiOS 14.2 My Question or IssueI can’t find where I can listen all music from one performer. I go to the artist's page, and there popular tracks, realises, albums, similar artists and other,...
Plan Premium Country Mother Russia Device iPhone 6 Operating System iOS 14.2 My Question or Issue I can’t find where I can listen all music from one performer. I go t...
Spotify Legend
1734 Views
7 replies
0 likes
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or download music to it to use while out and specifically not...
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or d...
Spotify Legend
826 Views
3 replies
0 likes
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architecture that is much more efficient six months ago. All compani...
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architec...
Spotify Legend
885 Views
1 replies
1 likes
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts back to the start of the same song. Autoplay is selected fr...
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts b...
Spotify Legend
634 Views
1 replies
0 likes
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
Moderator
559 Views
2 replies
0 likes
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. PlanPremiumCountry UK Device(iPhone 11proOperating SystemiOS 14.6 My Question or Issue
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. Plan Premium Country UK Device (iPh...
Spotify Legend
528 Views
1 replies
0 likes
Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...
Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...
Not applicable
84551 Views
34 replies
0 likes
PlanPremium StudentCountryAustraliaDeviceiPhone 12 pro maxOperating SystemiOS 14.6 My Question or IssueI have changed from a family plan in Taiwan to Australia Student plan last year, and my lyrics function has gone since then. I have reinstalled the...
Plan Premium Student Country Australia Device iPhone 12 pro max Operating System iOS 14.6 My Question or Issue I have changed from a family plan in Taiwan to Australia Student plan l...
Spotify Legend
1438 Views
3 replies
0 likes
When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my settings. Nothing is working what's wrong?
When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my sett...
Visitor
784 Views
2 replies
1 likes
music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and i’ve clears the cache a couple times. this is a rea...
music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and ...
Spotify Legend
863 Views
1 replies
0 likes
Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok. But as soon as I switch track with my iPhone or We...
Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok....
Spotify Legend
3151 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueI recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an older version) but it won't let me login to any accounts, it fails to look ...
Plan Premium Country Canada Device iPhone 5 Operating System iOS 10 My Question or Issue I recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an...
Spotify Star
1061 Views
1 replies
0 likes
Not too bothered, chill if not, but is there any way to do this? (:
Not too bothered, chill if not, but is there any way to do this? (:
Spotify Legend
901 Views
1 replies
0 likes
Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.
Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.
Spotify Legend
462 Views
1 replies
1 likes
PlanPremium DeviceiPhone X, PC Operating SystemiOS 14.5, Windows 10 My Question or IssueAfter many years of being a premium user, all of a sudden, things started going wrong:Mobile:- Songs only play the first 10 seconds- Search does not work- Everyth...
Plan Premium Device iPhone X, PC Operating System iOS 14.5, Windows 10 My Question or Issue After many years of being a premium user, all of a sudden, things star...
Moderator
496 Views
1 replies
0 likes
Plan: PremiumUSA DeviceiPhone X / MacBook Pro (16 inch, 2019)Operating SystemiOS 14.4.2 / macOS Big Sur 11.2.3 I am unable to sync local files from my MacBook to my iPhone by following these steps. The files are playable in the desktop client, but ap...
Plan: Premium USA Device iPhone X / MacBook Pro (16 inch, 2019) Operating System iOS 14.4.2 / macOS Big Sur 11.2.3 I am unable to sync local files from my MacBook to my iPhone b...
Spotify Legend
1508 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe normalization on my ipad is ineffective. switching between loud normal and quiet has no e...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the nor...
Moderator
823 Views
3 replies
0 likes
