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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

  • 43376 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109071 Views

116 replies

13 likes

Other
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  • 116 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

  • 127812 Views
  • 19 replies
  • 38 likes

Explicit Content is not filtered through Siri

PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS (14.5.1)Spotify App Version8.6.26.1174 My Question or IssueAs a user of Spotify, I have disabled the Spotify setting "Allow Explicit Content" and I am wanting to ensure either clean ve...

Casual Listener

Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS (14.5.1) Spotify App Version 8.6.26.1174   My Question or Issue As a user of Spotify, I have disabled the Spo...

Awks_Panda

Casual Listener

1015 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I cant find the queue button

PlanFree/PremiumiPhone SEOperating SystemiOS 14 My Question or IssueI looked o the questions page as well as videos to see where the queue button is but I still can't find it.

Casual Listener

Plan Free/Premium iPhone SE Operating System iOS 14   My Question or Issue I looked o the questions page as well as videos to see where the queue button is but I still can't find it.

Alex

Spotify Legend

907 Views

3 replies

0 likes

  • 907 Views
  • 3 replies
  • 0 likes

Solved!! IOS Widget - music player

PlanPremiumCountryIsraelDeviceiPhone 12Operating SystemiOS 14.2 My Question or Issuei moved to IOS after 10 years in Android, i surprised that you create some nice widgets for IOS 14 but the most useful widget not exist,i talking about "player widget...

Roadie

Plan Premium Country Israel Device iPhone 12 Operating System iOS 14.2   My Question or Issue i moved to IOS after 10 years in Android, i surprised that you create some nice widgets fo...

Billy-J

Spotify Star

1600 Views

3 replies

0 likes

  • 1600 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bose sound touch app IOS stoped working

PlanPremiumCountrySwedenDevice(iPhone XsOperating SystemiOS 14 My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. Whenever I select a song, it just stays on the blue screen and nothing ha...

Casual Listener

Plan Premium Country Sweden Device (iPhone Xs Operating System iOS 14   My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch ap...

Jeremy

Spotify Legend

1021 Views

3 replies

0 likes

  • 1021 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify App says I'm listening on one speaker when I'm already listening to a group

PlanPremium (though same issue exists with free plan)CountryUSADeviceiPhone 8, Google Home Mini, Built-in Chromecast, and Chromecast AudiosOperating SystemiOS 13.3.1 My Question or IssueFor years I have had my Google Home account linked to various fr...

Visitor

Plan Premium (though same issue exists with free plan) Country USA Device iPhone 8, Google Home Mini, Built-in Chromecast, and Chromecast Audios Operating System iOS 13.3.1   My Questio...

Mihail

Spotify Legend

2975 Views

3 replies

1 likes

google
Speaker group
  • 2975 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't see 2020 wrapped stats

PlanPremiumCountryItalyDevice(iPhone Operating System(iOS 14) My Question or IssueI listen to music on Spotify constantly , I found my playlist of 2020 on my account but I can't see the stats like my favourite artist, genres, minutes played.. The spo...

Visitor

  Plan Premium Country Italy Device (iPhone 😎 Operating System (iOS 14)   My Question or Issue I listen to music on Spotify constantly , I found my playlist of 2020 on my accoun...

CarlosE

Spotify Legend

4710 Views

1 replies

0 likes

2020 Wrapped
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  • 1 replies
  • 0 likes

Superuser Contribution [IOS] iPhone: podcast not ordered by new release after new update

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 14spotify version 8.6.22.1228 My Question or IssueHello, after the latest update my podcasts can no longer be ordered by newest release. Or I can’t find the way to make it order this way.This...

Newbie

  Plan Premium Country Sweden Device iPhone XR Operating System iOS 14 spotify version 8.6.22.1228   My Question or Issue Hello, after the latest update my podcasts can no ...

luka9

Casual Listener

1226 Views

4 replies

4 likes

iOS 14
iphone
order
podcast
  • 1226 Views
  • 4 replies
  • 4 likes

[Mobile][Your Library] Lists cut off in search/filter view

Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list.

Gig Goer

Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list. 

377 Views

0 replies

0 likes

Mobile
Your Library
  • 377 Views
  • 0 replies
  • 0 likes

Superuser Contribution Apple TV display blocked

PlanPremiumCountryFrance DeviceApple TV Operating SystemtvOS 14.4 My Question or IssueI listen to my music on my Apple TV, and I use my oneplus 6 as a remote control. The issue is often present. I launch the most liked songs in random order, the song...

Regular

Plan Premium Country France   Device Apple TV   Operating System tvOS 14.4   My Question or Issue I listen to my music on my Apple TV, and I use my oneplus 6 as a remote ...

Alex

Spotify Legend

1904 Views

9 replies

0 likes

  • 1904 Views
  • 9 replies
  • 0 likes

Superuser Contribution Re: High battery consumption (10 times higher) when connected via BT to car (BMW MINI 2017)

PlanFree and PremiumCountryGermanyDevice(iPhone 12 Mini)Operating System(iOS 14.4.)Car(BMW MINI Clubman F54, Navi professional with Spotify support and Harman soundsystem) My Question or IssueWhen my iPhone connects to my car via BT, then on iPhone t...

Casual Listener

Plan Free and Premium Country Germany Device (iPhone 12 Mini) Operating System (iOS 14.4.) Car (BMW MINI Clubman F54, Navi professional with Spotify support and Harman soundsystem)   ...

mpiet

Casual Listener

1505 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify crashing mid song and when not connected to WiFi

PlanPremiumCountryuk My Spotify crashes mid song/ never makes it to the end of a song before the app closes. I have deleted the app multiple times and reinstalled it. I’ve reset my phone multiple times but it doesn’t work. The app doesn’t crash only ...

Casual Listener

Plan Premium Country uk  My Spotify crashes mid song/ never makes it to the end of a song before the app closes. I have deleted the app multiple times and reinstalled it. I’ve reset my phone...

Jeremy

Spotify Legend

6269 Views

10 replies

5 likes

  • 6269 Views
  • 10 replies
  • 5 likes

Superuser Contribution Preferences Schmeferences

Why does Spotify think PC users want their pc app to be exactly like their phone app?There is a reason why phone apps are designed the way they are. There is a small screen and a crappy keyboard, no mouse.PCs have big screens, great keyboards, mice a...

Roadie

Why does  Spotify think PC users want their pc app to be exactly like their phone app? There is a reason why phone apps are designed the way they are. There is a small screen and a crappy keybo...

Jeremy

Spotify Legend

694 Views

1 replies

2 likes

  • 694 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify is Pausing after last iOS update

PlanPremiumCountryCzech RepublicDevice(iPhone 8+)Operating System(iOS 14.4.2) My Question or IssueAfter update of the iOS the spotify started pausing accidentaly the songs. Does it even when the phone is unlocked.I tried reinstall the app and sign in...

Visitor

Plan Premium Country Czech Republic Device (iPhone 8+) Operating System (iOS 14.4.2)   My Question or Issue After update of the iOS the spotify started pausing accidentaly the songs....

Jeremy

Spotify Legend

906 Views

3 replies

0 likes

  • 906 Views
  • 3 replies
  • 0 likes

Superuser Contribution Same Apple ID, different Spotify accounts

Plan: PremiumCountry: UKDevice: iPhone 7Operating System: IOS 12My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. When I try to install the Spotify app on the 2nd device, it...

Newbie

Plan: Premium Country: UK Device: iPhone 7 Operating System: IOS 12 My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. ...

Alex

Spotify Legend

3752 Views

3 replies

0 likes

  • 3752 Views
  • 3 replies
  • 0 likes

Queue Automatically Cleared

Plan: PremiumCountry: Australia Device: iPhone XsOperating System: 14.5 With Spotify, when you add songs to a queue, it sometimes clears the whole queue. If you play the song you wanted to add, it won’t play anything either. The workaround atm for th...

Visitor

Plan: Premium Country: Australia   Device: iPhone Xs Operating System: 14.5   With Spotify, when you add songs to a queue, it sometimes clears the whole queue. If you play the so...

Billy-J

Spotify Star

3383 Views

1 replies

0 likes

  • 3383 Views
  • 1 replies
  • 0 likes

[iOS] 30 Minutes Commercial Free

Whenever the "watch this ad to receive 30 minutes of ad-free music" it works fine. When the "click this link to watch an add and receive 30 minutes of ad-free music" I get about 5 minutes of ad-free music. I've finally gotten smart and refuse to clic...

Newbie

Whenever the "watch this ad to receive 30 minutes of ad-free music" it works fine.  When the "click this link to watch an add and receive 30 minutes of ad-free music" I get about 5 minutes of ad...

Billy-J

Spotify Star

648 Views

1 replies

1 likes

iOS
  • 648 Views
  • 1 replies
  • 1 likes

[iOS][Playlists] Serious Playlist Order Problem

I got an update on the iPhone Spotify today that has already been devastating for my playlist use and organization. I have hundreds of playlists, and I had previously dragged them in a specific order on my Mac desktop version and this would translate...

Regular

I got an update on the iPhone Spotify today that has already been devastating for my playlist use and organization. I have hundreds of playlists, and I had previously dragged them in a specific order...

spotygirl

Casual Listener

2162 Views

6 replies

2 likes

iOS
Playlists
  • 2162 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Spotify tries to play through Bluetooth even when connected to BMW Wireless CarPlay

Plan: PremiumCountry: USA Device: iPhone 12 Pro MaxOperating System: iOS 14.4 My Question or Issue: Ever since upgrading to Spotify 8.6.x, I have had problems with Spotify playing music in my 2020 BMW M340i with Wireless Apple Carplay. The problem is...

Regular

Plan: Premium Country: USA   Device: iPhone 12 Pro Max Operating System: iOS 14.4   My Question or Issue:   Ever since upgrading to Spotify 8.6.x, I have had problems with...

darbid

Casual Listener

4893 Views

5 replies

2 likes

  • 4893 Views
  • 5 replies
  • 2 likes

Can't Load Songs from iPhone

I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsurmountable. I sent myself the audio file in Messages...

Newbie

I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsur...

AeroZ

Composer

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Spotify app mobile

Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the playlist one.

Regular

Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the pla...

MattSuda

Spotify Star

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes