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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

  • 37296 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
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[iOS] Fix AirPods Compatibility Issues

This issue has come with a lot of Spotify builds, currently, no updates fixed this issue. When using Spotify on ios devices, every time when I connect to my AirPods Pro, hitting the first track on my liked songs does not work, although Spotify shows ...

Newbie

This issue has come with a lot of Spotify builds, currently, no updates fixed this issue. When using Spotify on ios devices, every time when I connect to my AirPods Pro, hitting the first track on my...

415 Views

0 replies

0 likes

iOS
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Superuser Contribution [iOS] Music stops randomly

Plan : PremiumCountry: FranceDevice: Iphone 12Operating System: iOS 14.4Spotify version: 8.6.6 My Question or IssueHello,I am experiencing since this morning a particularly annoying issue. Spotify stop playing randomly, I need to hit play to keep lis...

Casual Listener

Plan : Premium Country: France Device: Iphone 12 Operating System: iOS 14.4 Spotify version: 8.6.6   My Question or Issue Hello, I am experiencing since this morning a particularly annoy...

Jeremy

Spotify Legend

2173 Views

7 replies

0 likes

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  • 7 replies
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Solved!!Superuser Contribution Daily Drive podcasts not updating to current day

Daily Drive is not updating with today’s version of podcasts. The music playlist had not been shuffling (playing same tunes every day), but that seems to be resolved. Now the podcasts are just not updating. I’ve tried closing the app and restarting t...

Casual Listener

  Daily Drive is not updating with today’s version of podcasts. The music playlist had not been shuffling (playing same tunes every day), but that seems to be resolved. Now the podcasts are jus...

ez2lcaj8jq16c1w

Casual Listener

1915 Views

2 replies

0 likes

  • 1915 Views
  • 2 replies
  • 0 likes

Superuser Contribution Siri voice commands not working on Apple Watch

Since the latest update Siri is no longer able to start a stream via Apple Watch. When I asked Siri to play a song on Spotify, it says something like „I check for it“ and nothing happens. Apple Watch connected to iPhone is working, however under cell...

Music Fan

Since the latest update Siri is no longer able to start a stream via Apple Watch. When I asked Siri to play a song on Spotify, it says something like „I check for it“ and nothing happens. Apple Watch...

Jeremy

Spotify Legend

4694 Views

22 replies

0 likes

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  • 22 replies
  • 0 likes

[Mobile] Bring back Featur: Personlal Order for Playlists

The new update misses the feature. I want to order my playlist in a personal way, so I can find fast a special playlist. At Desktop the feature is still available, just the transfer to the mobile App is missing.As an alternative you can give infinite...

Visitor

The new update misses the feature. I want to order my playlist in a personal way, so I can find fast a special playlist. At Desktop the feature is still available, just the transfer to the mobile App...

playlist4

Regular

551 Views

2 replies

2 likes

  • 551 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Apple TV TVOS 14 Multiple Audio Output Not Working

See original issue for which Spotify indicated it was fixed twice but it is not fixed:https://community.spotify.com/t5/Ongoing-Issues/Apple-TV-TvOS-14-Multiple-Audio-Output-not-working/idi-p/4993492/page/6 My Question or Issue

Music Fan

See original issue for which Spotify indicated it was fixed twice but it is not fixed: https://community.spotify.com/t5/Ongoing-Issues/Apple-TV-TvOS-14-Multiple-Audio-Output-not-working/idi-p/499349...

Xenia

Spotify Legend

6394 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Superuser Contribution Artist squashed in CarPlay

PlanPremiumCountryIrelandDeviceiPhone 11Operating SystemiOS 14.5CarSeat Leon, 2021 My Question or IssueWhen on CarPlay, the artist name is squashed or over written by the Song / Album title. See attached for an example. This happens on all songs.

Visitor

Plan Premium Country Ireland Device iPhone 11 Operating System iOS 14.5 Car Seat Leon, 2021   My Question or Issue When on CarPlay, the artist name is squashed or over written by the...

Mihail

Spotify Legend

2198 Views

10 replies

0 likes

artist
Carplay
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  • 10 replies
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Superuser Contribution Add to Queue Does Not Function Properly

PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOS 14.5.1 My Question or IssueWhen I attempt to add songs to the queue nothing adds. If I click add to queue again the same song is added twice. Occasionally, the song will appear for just a second...

Visitor

Plan Premium Country USA Device iPhone SE Operating System iOS 14.5.1   My Question or Issue When I attempt to add songs to the queue nothing adds. If I click add to queue again the sa...

Mihail

Spotify Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution New layout makes everything way more complicated

I have a premium account on iphone and the app layout changed without me updating it. Now everything is way more complicated. The artist tab, where I had specific songs saved by that artist is now just the artist's page instead of my own music. So no...

Casual Listener

I have a premium account on iphone and the app layout changed without me updating it. Now everything is way more complicated.   The artist tab, where I had specific songs saved by that artist ...

Novy

Moderator

34837 Views

40 replies

113 likes

  • 34837 Views
  • 40 replies
  • 113 likes

Superuser Contribution Spotify APP on IOS pausing

PlanPremiumCountryUSA Device(iPhone X) I am experiencing an issue where about ten seconds into a song playing the spotify app or web player ( on google chrome) are stopping songs. Trying to restart the app, the song, or switch to a new track does not...

Visitor

Plan Premium Country USA    Device (iPhone X)   I am experiencing an issue where about ten seconds into a song playing the spotify app or web player ( on google chrome) are sto...

Alex

Spotify Legend

606 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Song won't update on lock screen

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 14.5.1 My Question or IssueSpotify doesn't update the song on the lock screen. It's either frozen to the last song or nothing shows up at all. Most of the time it's from casting to a google home...

Visitor

Plan Premium Country USA Device iPhone 12 Operating System iOS 14.5.1   My Question or Issue Spotify doesn't update the song on the lock screen. It's either frozen to the last song or ...

Ivan

Spotify Legend

1163 Views

2 replies

0 likes

  • 1163 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded Songs stop playing after 10 seconds

PlanPremiumCountryArgentina DeviceiPhone 8Operating SystemiOS 14.4Spotify Version 8.6.8.1211My Question or IssueSongs that I have downloaded randomly stop playing after 10 seconds, and I have to reset the app in order to make them work properly. Have...

Newbie

Plan Premium Country Argentina   Device iPhone 8 Operating System iOS 14.4 Spotify Version 8.6.8.1211 My Question or Issue Songs that I have downloaded randomly stop playing after 10 ...

Alex

Spotify Legend

6940 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Artists playlists and liked songs

The Artists playlists used to show all the artists for whom you had liked songs. That was changed so it now only shows artists who you are following. OK so I have followed all those artists I want to appear in the Artists' list. Bit of a pain, but no...

Roadie

The Artists playlists used to show all the artists for whom you had liked songs. That was changed so it now only shows artists who you are following. OK so I have followed all those artists I want to...

Alex

Spotify Legend

7670 Views

4 replies

4 likes

  • 7670 Views
  • 4 replies
  • 4 likes

How I set Shuffle as default?

PlanPremiumCountryItalyDeviceiPhone 6/6s/8Operating System(iOS 13/14, Windows 10 CarAudi A3 SP 2014 My Question or IssueI set Repeat/Shuffle as playing mode; when I close the app, or pause the playlist for more than 1 hour, or I shutdown the bluetoot...

Newbie

Plan Premium Country Italy Device iPhone 6/6s/8 Operating System (iOS 13/14, Windows 10   Car Audi A3 SP 2014   My Question or Issue I set Repeat/Shuffle as playing mode; when ...

MateusM

Spotify Star

633 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect Bug (Sonos)

PremiumFinland DeviceiPhone 11Operating SystemiOS 14.5 I started noticing this issue a month or two ago when using Spotify connect with my SONOS speakers at home (SONOS One and SONOS Roam). After a few songs the hardware volume buttons do not control...

Casual Listener

Premium Finland   Device iPhone 11 Operating System iOS 14.5   I started noticing this issue a month or two ago when using Spotify connect with my SONOS speakers at home (SONOS One ...

Eni

Moderator

1753 Views

3 replies

0 likes

  • 1753 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files not syncing

PlanPremiumCountryNetherlandsDeviceiPhone 12 pro max, MSI InfiniteOperating SystemiOS 14.5, Windows 10 My Question or IssueMy local files are not syncing to my iOS device. The apps are updated on desktop and mobile, mobile software is updated as well...

Casual Listener

Plan Premium Country Netherlands Device iPhone 12 pro max, MSI Infinite Operating System iOS 14.5, Windows 10   My Question or Issue My local files are not syncing to my iOS device. Th...

Alex

Spotify Legend

2398 Views

7 replies

0 likes

  • 2398 Views
  • 7 replies
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Superuser Contribution Spotify crashes

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 14.3 My Question or IssueHello,Since about three months, my Spotify crashes approximately one or two minutes after opening it. When i restart it, my queue is gone and the song starts playing ...

Casual Listener

Plan Premium Country Germany Device iPhone X Operating System iOS 14.3   My Question or Issue Hello, Since about three months, my Spotify crashes approximately one or two minutes afte...

CarlosE

Spotify Legend

904 Views

3 replies

1 likes

  • 904 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue Still Doesn’t Show Last Song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.5My Question or IssueMy queue continues to not show the last song in it, and instead shows a gap. This queue issue has been “fixed” over and over, but despite deleting the app, restarting my ...

Newbie

Plan Premium Country USA Device iPhone 11 Operating System iOS 14.5 My Question or Issue My queue continues to not show the last song in it, and instead shows a gap. This queue issue has bee...

Mihail

Spotify Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song won’t play on Artist Profiles unless liked

PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS 13.5.1My Question or IssueProblem just started today 18 July 2020. Only liked songs will play when I am on the artist profiles. The problem doesn’t seem to occur when i play the same s...

Newbie

Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS 13.5.1 My Question or Issue Problem just started today 18 July 2020. Only liked songs will play when I am on the art...

Eni

Moderator

6602 Views

11 replies

0 likes

iOS bug
  • 6602 Views
  • 11 replies
  • 0 likes

Superuser Contribution App glitches when playing music from search bar

There is a glitch when trying to play music directly from the search bar. While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, that music will stop and the banner at the bottom (with the...

Regular

There is a glitch when trying to play music directly from the search bar.  While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, t...

CarlosE

Spotify Legend

2438 Views

7 replies

1 likes

  • 2438 Views
  • 7 replies
  • 1 likes