Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232794 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114357 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443209 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304014 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?
I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?
Spotify Star
2759 Views
3 replies
7 likes
Is Spotify going to release an update with support for offline listening on the Apple Watch?I’m not gonna pay for two music services anymore, but spotify in my opinion is definitively better than Apple Music, and it’s unacceptable they still didn’t i...
Is Spotify going to release an update with support for offline listening on the Apple Watch? I’m not gonna pay for two music services anymore, but spotify in my opinion is definitively better than A...
Spotify Star
5959 Views
5 replies
22 likes
Plan PremiumCountry USA DeviceApple Watch Series 2, iPhone XOperating SystemOS 6, IOS 14 My Question or IssueSiri says that it cannot open or play Spotify on this device (Apple Watch) but I have the latest updates on my watch, phone, and Spotify app ...
Plan Premium Country USA Device Apple Watch Series 2, iPhone X Operating System OS 6, IOS 14 My Question or Issue Siri says that it cannot open or play Spotify on this de...
Spotify Star
1218 Views
2 replies
0 likes
Hey Guys, pls tell us about your plans for publishing an stand alone App for the Apple Watch. I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Offline Playlists, so i can leave my Phone at home. Pls tell us, so we c...
Hey Guys, pls tell us about your plans for publishing an stand alone App for the Apple Watch. I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Off...
Spotify Star
3174 Views
3 replies
13 likes
Hello,I use Spotify app on my Apple Watch and every time I start listening to music on Spotify on my iPhone, the Spotify app on my Apple watch starts automatically and appears on the main screen.Is there an option to disable this functionality? Thank...
Hello, I use Spotify app on my Apple Watch and every time I start listening to music on Spotify on my iPhone, the Spotify app on my Apple watch starts automatically and appears on the main screen. ...
Spotify Star
17530 Views
1 replies
15 likes
PlanPremium CountryAll DeviceApple Watch My Question or IssueGiven the capabilities of Apple Watch 3 and beyond, and given the ability of competing Apple Watch apps (e.g. Apple Music & Audible) Spotify app must be able to download music (say an Apple...
Plan Premium Country All Device Apple Watch My Question or Issue Given the capabilities of Apple Watch 3 and beyond, and given the ability of competing Apple Watch apps...
Spotify Star
1840 Views
2 replies
15 likes
Hello all, So basically, I own an AppleWatch, and installed the Spotify application on it. I noticed once that the sound volume level isn’t synchronized between my phone and the level on the app, causing sometimes some disturbances. E.g. while wearin...
Hello all, So basically, I own an AppleWatch, and installed the Spotify application on it. I noticed once that the sound volume level isn’t synchronized between my phone and the level on the...
389 Views
0 replies
0 likes
Premium. iPhone SE 2020 running 14.5 / MacBook running 10.14.6 Problem: Upgraded to new iPhone and previously playable playlists no longer work. -- On the iPhone: At the top of the playlist it says 203 hr 33m. The songs are listed, but only about 10%...
Premium. iPhone SE 2020 running 14.5 / MacBook running 10.14.6 Problem: Upgraded to new iPhone and previously playable playlists no longer work. -- On the iPhone: At the top of the ...
Spotify Legend
512 Views
1 replies
0 likes
Plan PremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS My Question or IssueWhen I start to listen to a playlist in the app and then my phone "times out" and the phone locks and I have the music controls on the lock screen, if I skip to the nex...
Plan Premium Country USA Device iPhone 12 Mini Operating System iOS My Question or Issue When I start to listen to a playlist in the app and then my phone "times out" and the pho...
Spotify Legend
1319 Views
3 replies
0 likes
PlanPremiumCountryUsa Device(iPhone SE)Operating System14.5.1 i can’t access the menu forplaylist bc it’s partially hidden by the play button. The “enhance” button is pushing it to the right. I can see 2 dots but not access.
Plan Premium Country Usa Device (iPhone SE) Operating System 14.5.1 i can’t access the menu for playlist bc it’s partially hidden by the play button. The “enhance” button is ...
Spotify Star
475 Views
1 replies
0 likes
PremiumUSADevice: iPhone 6s (13.6)Device: MacBook Pro (10.14.6)My Question or Issue When I initially signed up, Spotify must have synched with iTunes and created a sub-menu in playlists called "iTunes", within which is a dropdown than contains playli...
Premium USA Device: iPhone 6s (13.6) Device: MacBook Pro (10.14.6) My Question or Issue When I initially signed up, Spotify must have synched with iTunes and created a sub-menu in playli...
Spotify Legend
1858 Views
6 replies
0 likes
Hi! This isn’t the first time this has happened to me, as I was able to solve the issue before. But now I can’t solve it. I saw another help post regarding to my topic, but nothing worked. Deleting the app doesn’t work, clearing the cache doesn’t wor...
Hi! This isn’t the first time this has happened to me, as I was able to solve the issue before. But now I can’t solve it. I saw another help post regarding to my topic, but...
Spotify Legend
581 Views
1 replies
0 likes
My details are below updated. PlanPremiumCountryPakistanDeviceiPhone 6s plusOperating SystemiOS 14.4Spotify version8.6.4.1247My Question or IssueHi, Spotify just recently launched in Pakistan, I can listen to the music but when I try to open JRE(Joe ...
My details are below updated. Plan Premium Country Pakistan Device iPhone 6s plus Operating System iOS 14.4 Spotify version 8.6.4.1247 My Question or Issue Hi, Spotify just recent...
Spotify Legend
4363 Views
5 replies
2 likes
Help please , Every time I say ‘ hey siri play my like song on spotify ’ it’s will be random. It’s really annoying.. or it’s no way out?!
Help please , Every time I say ‘ hey siri play my like song on spotify ’ it’s will be random. It’s really annoying.. or it’s no way out?!😭
Moderator
1453 Views
1 replies
0 likes
I don't have such problem with album covers, instead I see covers are reloading every time I minimize or switch apps. Whats the point to reload album cover, if the track doesn't change? Should I even mention that neither Deezer, nor Apple Music, nor ...
I don't have such problem with album covers, instead I see covers are reloading every time I minimize or switch apps. Whats the point to reload album cover, if the track doesn't change? Should I even...
Roadie
5630 Views
22 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone XR Operating SystemiOS 14.6 My Question or IssueI recently added a lot of songs from a playlist to my Liked Songs in the Spotify desktop client. Shortly after, I also liked one song in the iOS client. Now, when I ...
Plan Premium Country Sweden Device iPhone XR Operating System iOS 14.6 My Question or Issue I recently added a lot of songs from a playlist to my Liked Songs in the Spotify des...
Spotify Legend
996 Views
1 replies
0 likes
Plan: PremiumCountry: US Device: iPhone 12 ProOperating System iOS: 14.x. Latest. My Question or IssueSelect AirPlay. iPhone shows that AirPlay is selected, however the sound continues out of iPhone device. Spotify shows that it’s playing “on this ip...
Plan: Premium Country: US Device: iPhone 12 Pro Operating System iOS: 14.x. Latest. My Question or Issue Select AirPlay. iPhone shows that AirPlay is selected,...
Spotify Legend
1688 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS (14.5.1)Spotify App Version8.6.26.1174 My Question or IssueAs a user of Spotify, I have disabled the Spotify setting "Allow Explicit Content" and I am wanting to ensure either clean ve...
Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS (14.5.1) Spotify App Version 8.6.26.1174 My Question or Issue As a user of Spotify, I have disabled the Spo...
Casual Listener
1070 Views
1 replies
0 likes
PlanFree/PremiumiPhone SEOperating SystemiOS 14 My Question or IssueI looked o the questions page as well as videos to see where the queue button is but I still can't find it.
Plan Free/Premium iPhone SE Operating System iOS 14 My Question or Issue I looked o the questions page as well as videos to see where the queue button is but I still can't find it.
Spotify Legend
919 Views
3 replies
0 likes
PlanPremiumCountryIsraelDeviceiPhone 12Operating SystemiOS 14.2 My Question or Issuei moved to IOS after 10 years in Android, i surprised that you create some nice widgets for IOS 14 but the most useful widget not exist,i talking about "player widget...
Plan Premium Country Israel Device iPhone 12 Operating System iOS 14.2 My Question or Issue i moved to IOS after 10 years in Android, i surprised that you create some nice widgets fo...
Spotify Star
1622 Views
3 replies
0 likes
