Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30755 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95481 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424757 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293897 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 14.3 My Question or IssueHello,Since about three months, my Spotify crashes approximately one or two minutes after opening it. When i restart it, my queue is gone and the song starts playing ...
Plan Premium Country Germany Device iPhone X Operating System iOS 14.3 My Question or Issue Hello, Since about three months, my Spotify crashes approximately one or two minutes afte...
Spotify Legend
839 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.5My Question or IssueMy queue continues to not show the last song in it, and instead shows a gap. This queue issue has been “fixed” over and over, but despite deleting the app, restarting my ...
Plan Premium Country USA Device iPhone 11 Operating System iOS 14.5 My Question or Issue My queue continues to not show the last song in it, and instead shows a gap. This queue issue has bee...
Spotify Legend
668 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS 13.5.1My Question or IssueProblem just started today 18 July 2020. Only liked songs will play when I am on the artist profiles. The problem doesn’t seem to occur when i play the same s...
Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS 13.5.1 My Question or Issue Problem just started today 18 July 2020. Only liked songs will play when I am on the art...
Moderator
6552 Views
11 replies
0 likes
There is a glitch when trying to play music directly from the search bar. While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, that music will stop and the banner at the bottom (with the...
There is a glitch when trying to play music directly from the search bar. While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, t...
Spotify Legend
2380 Views
7 replies
1 likes
Spotify is testing a new version of Your Library in the mobile app with select users. There is currently no way to sign up for this test without being invited, but we thank you for your interest. This thread is your go-to destination for asking quest...
Spotify is testing a new version of Your Library in the mobile app with select users. There is currently no way to sign up for this test without being invited, but we thank you for your interest.&nbs...
Spotify Star
36363 Views
120 replies
25 likes
Spotify should create a new feature to organize all the music by Genre/Artist/Album, and leave the Playlist as an extra tool to select your favorite songs. Otherwise, for now, we need to create a playlist with the Genre, Into that the Artist and them...
Spotify should create a new feature to organize all the music by Genre/Artist/Album, and leave the Playlist as an extra tool to select your favorite songs. Otherwise, for now, we need to c...
Spotify Legend
2687 Views
4 replies
18 likes
PlanPremiumCountryUSA Device(iPhone 7 Plus)Operating SystemiOS 14 My Question or IssueSpotify sound is unresponsive if I have another app that plays sound open at the same time. If I’m listening to Spotify and stop it to open up another app such as Y...
Plan Premium Country USA Device (iPhone 7 Plus) Operating System iOS 14 My Question or Issue Spotify sound is unresponsive if I have another app that plays sound open at th...
Spotify Legend
787 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 12 iOS 14.4.2 Hello, I recently changed my phone from an iPhone 11 to 12. And on my old phone I had the local files from my computer on a playlist and downloaded so they were working online and offline.But now it can’t work on...
Plan Premium Device iPhone 12 iOS 14.4.2 Hello, I recently changed my phone from an iPhone 11 to 12. And on my old phone I had the local files from my computer on a playlist and downloade...
Spotify Legend
615 Views
1 replies
0 likes
Plan:PremiumCountryUSDeviceApple Watch 4 paired with iPhone 12 pro max: Both latest versions iOSOperating System(iOS 14.4 on phone ) My Question or IssueMy Apple Watch has been streaming Spotify for months now just fine.Yesterday, all of a sudden, it...
Plan: Premium Country US Device Apple Watch 4 paired with iPhone 12 pro max: Both latest versions iOS Operating System (iOS 14.4 on phone ) My Question or Issue My Apple Watch has be...
Spotify Legend
5275 Views
17 replies
0 likes
PlanPremiumCountryUsDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueMusic keeps playing buttons work in a small minimized window. intermittent, last repro was after connecting to Bluetooth on car, turned off car walked around, cane ba...
Plan Premium Country Us Device (iPhone 11) Operating System (iOS 14.2) My Question or Issue Music keeps playing buttons work in a small minimized window. intermittent...
Spotify Star
606 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone 12ProOperating SystemiOS 14.4.2 My Question or IssueEverytime I start Spotify in Apple CarPlay there´s different content on the home-screen. This is really annoying and it also goes against the purpose with CarPla...
Plan Premium Country Sweden Device iPhone 12Pro Operating System iOS 14.4.2 My Question or Issue Everytime I start Spotify in Apple CarPlay there´s different content on the home-scre...
Spotify Legend
1299 Views
1 replies
1 likes
Plan - Premium (Duo)Country -USDevice - iPhone 12Operating System - iOS 14.4My Question or Issue Hi there! When clicking on Follow on a podcast, I do not get the option to get push notifications. Instead I get a white bar at the bottom that says “OK,...
Plan - Premium (Duo) Country -US Device - iPhone 12 Operating System - iOS 14.4 My Question or Issue Hi there! When clicking on Follow on a podcast, I do not get ...
Spotify Legend
2278 Views
5 replies
1 likes
PlanPremiumCountryArgentinaDevice(iPhone XR)Operating SystemiOS 14.4.2 Hi, ever since getting the new listening history feature on the Home tab i still don’t understand why mine looks like this. it only shows the list of songs with no division, sourc...
Plan Premium Country Argentina Device (iPhone XR) Operating System iOS 14.4.2 Hi, ever since getting the new listening history feature on the Home tab i still don’t understand why min...
Composer
1468 Views
4 replies
0 likes
I'm an **bleep**, the Low Data Mode was turned on.This thread may be deleted, but probably it is wise not to, there are probably more idiots like me out there >>>PlanPremiumCountryNetherlandsDeviceiPhone SE 2020My Question or Issue:Hi,I have set Spot...
I'm an **bleep**, the Low Data Mode was turned on. This thread may be deleted, but probably it is wise not to, there are probably more idiots like me out there 😅 >>> ...
Spotify Star
1781 Views
3 replies
0 likes
Hello friends of the Spotify Community Thank you for your time...I have this situation popping up, and here is my set up.iPhone 7 running the latest iOSAirPods is my bluetooth audio solution. Before I used to use my wired EarPods where when I had Dis...
Hello friends of the Spotify Community Thank you for your time... I have this situation popping up, and here is my set up. iPhone 7 running the latest iOS AirPods is my bluetooth audio so...
Casual Listener
2197 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 Pro Operating SystemiOS 14.4.2 Spotify is offline only while on WiFi after updating to the most recent version. Spotify has "local network access" in iPhone settings and works fine on LTE/5G networks. I've tried: ...
Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 14.4.2 Spotify is offline only while on WiFi after updating to the most recent version. Spotify has "local net...
Spotify Legend
1037 Views
3 replies
0 likes
PlanFreeCountry Deviceiphone xrOperating Systemios 14.0.1 My Question or IssueSo my spotify app keeps closing by itself sometimes when I'm using other apps, sometimes when my screen is locked. I thought it might be because I have too many apps opened...
Plan Free Country Device iphone xr Operating System ios 14.0.1 My Question or Issue So my spotify app keeps closing by itself sometimes when I'm using other apps, sometimes wh...
Moderator
20523 Views
11 replies
0 likes
Hi, While I'm on 4G on my iPhone the "Browse" section of Spotify seems to be offline with the message: "Browse is not available while you're offline. Please connect to the internet and try again.". Everything else works perfectly (internet connection...
Hi, While I'm on 4G on my iPhone the "Browse" section of Spotify seems to be offline with the message: "Browse is not available while you're offline. Please connect to the internet and try...
Spotify Legend
1275 Views
5 replies
1 likes
iOS App Version8.6.8.1211PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.4.1 My Question or IssueNavigate to the Charts page from the Search tab, then scroll down. You'll see that the page title, "Charts", gets duplicated with a smaller fon...
iOS App Version 8.6.8.1211 Plan Premium Country USA Device iPhone X Operating System iOS 14.4.1 My Question or Issue Navigate to the Charts page from the Search tab, then...
Spotify Legend
2007 Views
14 replies
0 likes
PlanPremiumUSA Device(iPhone 11promaxOperating System(iOS 14 My Question or IssueEvery single time I open spotify, I click a song to play (one that is not downloaded) and it never plays. I always have to restart the app and when I click on the song a...
Plan Premium USA Device (iPhone 11promax Operating System (iOS 14 My Question or Issue Every single time I open spotify, I click a song to play (one that is not downloaded) an...
Spotify Legend
832 Views
5 replies
0 likes
