Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43810 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109408 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438205 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302013 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsurmountable. I sent myself the audio file in Messages...
I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsur...
Composer
571 Views
1 replies
0 likes
Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the playlist one.
Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the pla...
Spotify Star
891 Views
3 replies
0 likes
I listen to Spotify on my Macbook, iPhone, and Sonos. No matter which device I am using, Spotify will stop playing when my Macbook goes to sleep. I could be driving in my car with my Macbook at home, and, once my Macbook goes to sleep, it pauses Spot...
I listen to Spotify on my Macbook, iPhone, and Sonos. No matter which device I am using, Spotify will stop playing when my Macbook goes to sleep. I could be driving in my car with my Macbook at home,...
Spotify Star
1941 Views
3 replies
0 likes
PlanPremiumCountryIrelandphoneiphone 8Operating System(iOS 14.6 My Question or IssueThe mobile app cannot see all echo devices on the _same_ network. Some appears, some not. The alexa based spotify works fine on the echo devices.
Plan Premium Country Ireland phone iphone 8 Operating System (iOS 14.6 My Question or Issue The mobile app cannot see all echo devices on the _same_ network. Some appears, some not. ...
Spotify Legend
1226 Views
5 replies
0 likes
This issue has come with a lot of Spotify builds, currently, no updates fixed this issue. When using Spotify on ios devices, every time when I connect to my AirPods Pro, hitting the first track on my liked songs does not work, although Spotify shows ...
This issue has come with a lot of Spotify builds, currently, no updates fixed this issue. When using Spotify on ios devices, every time when I connect to my AirPods Pro, hitting the first track on my...
431 Views
0 replies
0 likes
Plan : PremiumCountry: FranceDevice: Iphone 12Operating System: iOS 14.4Spotify version: 8.6.6 My Question or IssueHello,I am experiencing since this morning a particularly annoying issue. Spotify stop playing randomly, I need to hit play to keep lis...
Plan : Premium Country: France Device: Iphone 12 Operating System: iOS 14.4 Spotify version: 8.6.6 My Question or Issue Hello, I am experiencing since this morning a particularly annoy...
Spotify Legend
2193 Views
7 replies
0 likes
Daily Drive is not updating with today’s version of podcasts. The music playlist had not been shuffling (playing same tunes every day), but that seems to be resolved. Now the podcasts are just not updating. I’ve tried closing the app and restarting t...
Daily Drive is not updating with today’s version of podcasts. The music playlist had not been shuffling (playing same tunes every day), but that seems to be resolved. Now the podcasts are jus...
Casual Listener
1927 Views
2 replies
0 likes
Since the latest update Siri is no longer able to start a stream via Apple Watch. When I asked Siri to play a song on Spotify, it says something like „I check for it“ and nothing happens. Apple Watch connected to iPhone is working, however under cell...
Since the latest update Siri is no longer able to start a stream via Apple Watch. When I asked Siri to play a song on Spotify, it says something like „I check for it“ and nothing happens. Apple Watch...
Spotify Legend
4762 Views
22 replies
0 likes
The new update misses the feature. I want to order my playlist in a personal way, so I can find fast a special playlist. At Desktop the feature is still available, just the transfer to the mobile App is missing.As an alternative you can give infinite...
The new update misses the feature. I want to order my playlist in a personal way, so I can find fast a special playlist. At Desktop the feature is still available, just the transfer to the mobile App...
Regular
565 Views
2 replies
2 likes
See original issue for which Spotify indicated it was fixed twice but it is not fixed:https://community.spotify.com/t5/Ongoing-Issues/Apple-TV-TvOS-14-Multiple-Audio-Output-not-working/idi-p/4993492/page/6 My Question or Issue
See original issue for which Spotify indicated it was fixed twice but it is not fixed: https://community.spotify.com/t5/Ongoing-Issues/Apple-TV-TvOS-14-Multiple-Audio-Output-not-working/idi-p/499349...
Spotify Legend
6527 Views
17 replies
5 likes
PlanPremiumCountryIrelandDeviceiPhone 11Operating SystemiOS 14.5CarSeat Leon, 2021 My Question or IssueWhen on CarPlay, the artist name is squashed or over written by the Song / Album title. See attached for an example. This happens on all songs.
Plan Premium Country Ireland Device iPhone 11 Operating System iOS 14.5 Car Seat Leon, 2021 My Question or Issue When on CarPlay, the artist name is squashed or over written by the...
Spotify Legend
2266 Views
10 replies
0 likes
PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOS 14.5.1 My Question or IssueWhen I attempt to add songs to the queue nothing adds. If I click add to queue again the same song is added twice. Occasionally, the song will appear for just a second...
Plan Premium Country USA Device iPhone SE Operating System iOS 14.5.1 My Question or Issue When I attempt to add songs to the queue nothing adds. If I click add to queue again the sa...
Spotify Legend
645 Views
1 replies
0 likes
I have a premium account on iphone and the app layout changed without me updating it. Now everything is way more complicated. The artist tab, where I had specific songs saved by that artist is now just the artist's page instead of my own music. So no...
I have a premium account on iphone and the app layout changed without me updating it. Now everything is way more complicated. The artist tab, where I had specific songs saved by that artist ...
Moderator
34938 Views
40 replies
113 likes
PlanPremiumCountryUSA Device(iPhone X) I am experiencing an issue where about ten seconds into a song playing the spotify app or web player ( on google chrome) are stopping songs. Trying to restart the app, the song, or switch to a new track does not...
Plan Premium Country USA Device (iPhone X) I am experiencing an issue where about ten seconds into a song playing the spotify app or web player ( on google chrome) are sto...
Spotify Legend
611 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 14.5.1 My Question or IssueSpotify doesn't update the song on the lock screen. It's either frozen to the last song or nothing shows up at all. Most of the time it's from casting to a google home...
Plan Premium Country USA Device iPhone 12 Operating System iOS 14.5.1 My Question or Issue Spotify doesn't update the song on the lock screen. It's either frozen to the last song or ...
Spotify Legend
1181 Views
2 replies
0 likes
PlanPremiumCountryArgentina DeviceiPhone 8Operating SystemiOS 14.4Spotify Version 8.6.8.1211My Question or IssueSongs that I have downloaded randomly stop playing after 10 seconds, and I have to reset the app in order to make them work properly. Have...
Plan Premium Country Argentina Device iPhone 8 Operating System iOS 14.4 Spotify Version 8.6.8.1211 My Question or Issue Songs that I have downloaded randomly stop playing after 10 ...
Spotify Legend
6951 Views
3 replies
0 likes
The Artists playlists used to show all the artists for whom you had liked songs. That was changed so it now only shows artists who you are following. OK so I have followed all those artists I want to appear in the Artists' list. Bit of a pain, but no...
The Artists playlists used to show all the artists for whom you had liked songs. That was changed so it now only shows artists who you are following. OK so I have followed all those artists I want to...
Spotify Legend
7694 Views
4 replies
4 likes
PlanPremiumCountryItalyDeviceiPhone 6/6s/8Operating System(iOS 13/14, Windows 10 CarAudi A3 SP 2014 My Question or IssueI set Repeat/Shuffle as playing mode; when I close the app, or pause the playlist for more than 1 hour, or I shutdown the bluetoot...
Plan Premium Country Italy Device iPhone 6/6s/8 Operating System (iOS 13/14, Windows 10 Car Audi A3 SP 2014 My Question or Issue I set Repeat/Shuffle as playing mode; when ...
Spotify Star
642 Views
1 replies
0 likes
PremiumFinland DeviceiPhone 11Operating SystemiOS 14.5 I started noticing this issue a month or two ago when using Spotify connect with my SONOS speakers at home (SONOS One and SONOS Roam). After a few songs the hardware volume buttons do not control...
Premium Finland Device iPhone 11 Operating System iOS 14.5 I started noticing this issue a month or two ago when using Spotify connect with my SONOS speakers at home (SONOS One ...
Moderator
1770 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiPhone 12 pro max, MSI InfiniteOperating SystemiOS 14.5, Windows 10 My Question or IssueMy local files are not syncing to my iOS device. The apps are updated on desktop and mobile, mobile software is updated as well...
Plan Premium Country Netherlands Device iPhone 12 pro max, MSI Infinite Operating System iOS 14.5, Windows 10 My Question or Issue My local files are not syncing to my iOS device. Th...
Spotify Legend
2423 Views
7 replies
0 likes
