Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237806 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119028 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447448 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305565 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list.
Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list.
382 Views
0 replies
0 likes
PlanPremiumCountryFrance DeviceApple TV Operating SystemtvOS 14.4 My Question or IssueI listen to my music on my Apple TV, and I use my oneplus 6 as a remote control. The issue is often present. I launch the most liked songs in random order, the song...
Plan Premium Country France Device Apple TV Operating System tvOS 14.4 My Question or Issue I listen to my music on my Apple TV, and I use my oneplus 6 as a remote ...
Spotify Legend
1943 Views
9 replies
0 likes
PlanFree and PremiumCountryGermanyDevice(iPhone 12 Mini)Operating System(iOS 14.4.)Car(BMW MINI Clubman F54, Navi professional with Spotify support and Harman soundsystem) My Question or IssueWhen my iPhone connects to my car via BT, then on iPhone t...
Plan Free and Premium Country Germany Device (iPhone 12 Mini) Operating System (iOS 14.4.) Car (BMW MINI Clubman F54, Navi professional with Spotify support and Harman soundsystem) ...
Casual Listener
1544 Views
5 replies
0 likes
PlanPremiumCountryuk My Spotify crashes mid song/ never makes it to the end of a song before the app closes. I have deleted the app multiple times and reinstalled it. I’ve reset my phone multiple times but it doesn’t work. The app doesn’t crash only ...
Plan Premium Country uk My Spotify crashes mid song/ never makes it to the end of a song before the app closes. I have deleted the app multiple times and reinstalled it. I’ve reset my phone...
Spotify Legend
6329 Views
10 replies
5 likes
Why does Spotify think PC users want their pc app to be exactly like their phone app?There is a reason why phone apps are designed the way they are. There is a small screen and a crappy keyboard, no mouse.PCs have big screens, great keyboards, mice a...
Why does Spotify think PC users want their pc app to be exactly like their phone app? There is a reason why phone apps are designed the way they are. There is a small screen and a crappy keybo...
Spotify Legend
704 Views
1 replies
2 likes
PlanPremiumCountryCzech RepublicDevice(iPhone 8+)Operating System(iOS 14.4.2) My Question or IssueAfter update of the iOS the spotify started pausing accidentaly the songs. Does it even when the phone is unlocked.I tried reinstall the app and sign in...
Plan Premium Country Czech Republic Device (iPhone 8+) Operating System (iOS 14.4.2) My Question or Issue After update of the iOS the spotify started pausing accidentaly the songs....
Spotify Legend
916 Views
3 replies
0 likes
Plan: PremiumCountry: UKDevice: iPhone 7Operating System: IOS 12My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. When I try to install the Spotify app on the 2nd device, it...
Plan: Premium Country: UK Device: iPhone 7 Operating System: IOS 12 My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. ...
Spotify Legend
3841 Views
3 replies
0 likes
Plan: PremiumCountry: Australia Device: iPhone XsOperating System: 14.5 With Spotify, when you add songs to a queue, it sometimes clears the whole queue. If you play the song you wanted to add, it won’t play anything either. The workaround atm for th...
Plan: Premium Country: Australia Device: iPhone Xs Operating System: 14.5 With Spotify, when you add songs to a queue, it sometimes clears the whole queue. If you play the so...
Spotify Star
3414 Views
1 replies
0 likes
Whenever the "watch this ad to receive 30 minutes of ad-free music" it works fine. When the "click this link to watch an add and receive 30 minutes of ad-free music" I get about 5 minutes of ad-free music. I've finally gotten smart and refuse to clic...
Whenever the "watch this ad to receive 30 minutes of ad-free music" it works fine. When the "click this link to watch an add and receive 30 minutes of ad-free music" I get about 5 minutes of ad...
Spotify Star
668 Views
1 replies
1 likes
I got an update on the iPhone Spotify today that has already been devastating for my playlist use and organization. I have hundreds of playlists, and I had previously dragged them in a specific order on my Mac desktop version and this would translate...
I got an update on the iPhone Spotify today that has already been devastating for my playlist use and organization. I have hundreds of playlists, and I had previously dragged them in a specific order...
Casual Listener
2226 Views
6 replies
2 likes
Plan: PremiumCountry: USA Device: iPhone 12 Pro MaxOperating System: iOS 14.4 My Question or Issue: Ever since upgrading to Spotify 8.6.x, I have had problems with Spotify playing music in my 2020 BMW M340i with Wireless Apple Carplay. The problem is...
Plan: Premium Country: USA Device: iPhone 12 Pro Max Operating System: iOS 14.4 My Question or Issue: Ever since upgrading to Spotify 8.6.x, I have had problems with...
Casual Listener
5113 Views
5 replies
2 likes
I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsurmountable. I sent myself the audio file in Messages...
I am trying to add a song to Spotify. I put it in a Music playlist on my Mac, which according to the website should have worked. I have enabled Local audio files. The hurdles to doing this seem unsur...
Composer
590 Views
1 replies
0 likes
Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the playlist one.
Hi all, i receved the last update where is the possibility to select different tag/filter. I’d like to ask if is possible to add the filter “download” in the album section, too, not only in the pla...
Spotify Star
909 Views
3 replies
0 likes
I listen to Spotify on my Macbook, iPhone, and Sonos. No matter which device I am using, Spotify will stop playing when my Macbook goes to sleep. I could be driving in my car with my Macbook at home, and, once my Macbook goes to sleep, it pauses Spot...
I listen to Spotify on my Macbook, iPhone, and Sonos. No matter which device I am using, Spotify will stop playing when my Macbook goes to sleep. I could be driving in my car with my Macbook at home,...
Spotify Star
1978 Views
3 replies
0 likes
PlanPremiumCountryIrelandphoneiphone 8Operating System(iOS 14.6 My Question or IssueThe mobile app cannot see all echo devices on the _same_ network. Some appears, some not. The alexa based spotify works fine on the echo devices.
Plan Premium Country Ireland phone iphone 8 Operating System (iOS 14.6 My Question or Issue The mobile app cannot see all echo devices on the _same_ network. Some appears, some not. ...
Spotify Legend
1245 Views
5 replies
0 likes
This issue has come with a lot of Spotify builds, currently, no updates fixed this issue. When using Spotify on ios devices, every time when I connect to my AirPods Pro, hitting the first track on my liked songs does not work, although Spotify shows ...
This issue has come with a lot of Spotify builds, currently, no updates fixed this issue. When using Spotify on ios devices, every time when I connect to my AirPods Pro, hitting the first track on my...
446 Views
0 replies
0 likes
Plan : PremiumCountry: FranceDevice: Iphone 12Operating System: iOS 14.4Spotify version: 8.6.6 My Question or IssueHello,I am experiencing since this morning a particularly annoying issue. Spotify stop playing randomly, I need to hit play to keep lis...
Plan : Premium Country: France Device: Iphone 12 Operating System: iOS 14.4 Spotify version: 8.6.6 My Question or Issue Hello, I am experiencing since this morning a particularly annoy...
Spotify Legend
2305 Views
7 replies
0 likes
Daily Drive is not updating with today’s version of podcasts. The music playlist had not been shuffling (playing same tunes every day), but that seems to be resolved. Now the podcasts are just not updating. I’ve tried closing the app and restarting t...
Daily Drive is not updating with today’s version of podcasts. The music playlist had not been shuffling (playing same tunes every day), but that seems to be resolved. Now the podcasts are jus...
Casual Listener
1938 Views
2 replies
0 likes
Since the latest update Siri is no longer able to start a stream via Apple Watch. When I asked Siri to play a song on Spotify, it says something like „I check for it“ and nothing happens. Apple Watch connected to iPhone is working, however under cell...
Since the latest update Siri is no longer able to start a stream via Apple Watch. When I asked Siri to play a song on Spotify, it says something like „I check for it“ and nothing happens. Apple Watch...
Spotify Legend
4851 Views
22 replies
0 likes
The new update misses the feature. I want to order my playlist in a personal way, so I can find fast a special playlist. At Desktop the feature is still available, just the transfer to the mobile App is missing.As an alternative you can give infinite...
The new update misses the feature. I want to order my playlist in a personal way, so I can find fast a special playlist. At Desktop the feature is still available, just the transfer to the mobile App...
Regular
580 Views
2 replies
2 likes
