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Plan
Premium
Country
Germany
Device
(iPhone XS)
Operating System
(iOS 14.6)
My Question or Issue
App version: 8.6.30.968
After the recent update, I am no longer able to use the share option for any songs while listening to my playlists offline. The share button is there but no sharing options appear after clicking the share button (instead, there is a page saying something went wrong)
It was possible before and I was using it frequently (it's handy on the go as otherwise I would need to take notes of what I want to share once I am back home and my spotify is online 😉
Solved! Go to Solution.
Hi there @NUD,
Thanks for reaching out to the Community and welcome!
Could you try logging out, restarting your device, and logging back in? If that doesn't make any difference, try running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.
If the issue persists, can you try on a different device to see if this behavior persists?
Keep us posted.
Hi there @NUD,
Thanks for reaching out to the Community and welcome!
Could you try logging out, restarting your device, and logging back in? If that doesn't make any difference, try running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.
If the issue persists, can you try on a different device to see if this behavior persists?
Keep us posted.
Hi Carlos,
In the end, reinstalling the app helped. Thanks for the advice and take care!
N
Hi @NUD,
Thanks for keeping us in the loop.
We're glad to hear that it was sorted out!
If you need anything else, the Community is here for you.
Take care 🙂
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