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Sharing songs not working offline anymore

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Sharing songs not working offline anymore

Plan

Premium

Country

Germany

Device

(iPhone XS)

Operating System

(iOS 14.6)

 

My Question or Issue

App version: 8.6.30.968

After the recent update, I am no longer able to use the share option for any songs while listening to my playlists offline.  The share button is there but no sharing options appear after clicking the share button (instead, there is a page saying something went wrong)

 

It was possible before and I was using it frequently (it's handy on the go as otherwise I would need to take notes of what I want to share once I am back home and my spotify is online 😉 

IMG_3FBFCE93F2F2-1.png
Reply

Accepted Solutions
Marked as solution

Hi there @NUD,

 

Thanks for reaching out to the Community and welcome!

 

Could you try logging out, restarting your device, and logging back in? If that doesn't make any difference, try running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

 

If the issue persists, can you try on a different device to see if this behavior persists?

 

Keep us posted.

CarlosEModerator
 
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3 Replies
Marked as solution

Hi there @NUD,

 

Thanks for reaching out to the Community and welcome!

 

Could you try logging out, restarting your device, and logging back in? If that doesn't make any difference, try running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

 

If the issue persists, can you try on a different device to see if this behavior persists?

 

Keep us posted.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Hi Carlos,

In the end, reinstalling the app helped. Thanks for the advice and take care!

N

 

Hi @NUD,

 

Thanks for keeping us in the loop.

 

We're glad to hear that it was sorted out!

 

If you need anything else, the Community is here for you.

 

Take care 🙂

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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