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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

  • 43969 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109489 Views

116 replies

13 likes

Other
  • 109489 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302030 Views

62 replies

16 likes

  • 302030 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127995 Views

19 replies

38 likes

  • 127995 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't sync devices

I am trying to do a local file upload on my computer, but I can't even sync my devices. Both desktop and mobile versions are up-to-date, local file is enabled on the mobile version, and both devices are on the same Wi-Fi and connected to the same acc...

Casual Listener

I am trying to do a local file upload on my computer, but I can't even sync my devices. Both desktop and mobile versions are up-to-date, local file is enabled on the mobile version, and both devices ...

rswh66

Regular

1223 Views

3 replies

0 likes

  • 1223 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pair with Apple TV HD

I’m not able to pair Spotify with Apple TV HDOn the website it says that pairing was done, but my Apple TV stays in the Pairing screen. PlanPremiumCountryNetherlandsDeviceApple TV HD (4th gen.)

Casual Listener

I’m not able to pair Spotify with Apple TV HD On the website it says that pairing was done, but my Apple TV stays in the Pairing screen.  Plan Premium Country Netherlands Device Apple...

MafeG

Spotify Legend

14465 Views

21 replies

3 likes

  • 14465 Views
  • 21 replies
  • 3 likes

Superuser Contribution Podcasts section saying I have more episodes than I actually have

PlanPremiumCountryUKDevice(iPhone 7Operating systemiOS 14.7.1 My Question or IssueWhen I go to the downloaded podcasts section it says I always have 1 more podcast than I actually do. I have OCD so this really irritates me. Is there a way to fix this...

Newbie

  Plan Premium Country UK Device (iPhone 7 Operating system iOS 14.7.1   My Question or Issue When I go to the downloaded podcasts section it says I always have 1 more podcast th...

Alex

Spotify Legend

1917 Views

1 replies

0 likes

  • 1917 Views
  • 1 replies
  • 0 likes

Track play breaks

PlanPremiumCountryRussiaDeviceiPhone 7 plusOperating System14.7.1IssueTrack plays until 1:15, then it breaks and no sound goes on, but time decreases and play button is active.Broken track

Casual Listener

Plan Premium Country Russia Device iPhone 7 plus Operating System 14.7.1 Issue Track plays until 1:15, then it breaks and no sound goes on, but time decreases and play button is active. Bro...

AdamDamon

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

[iOS][Your Library] iPhone app stops playing songs after 5 seconds

When I’m listening to Spotify on my iPhone, certain songs will stop after 5 seconds or just flat out not play at all. It’s always songs that I have downloaded.

Visitor

When I’m listening to Spotify on my iPhone, certain songs will stop after 5 seconds or just flat out not play at all. It’s always songs that I have downloaded. 

MateusM

Spotify Star

535 Views

1 replies

2 likes

iOS
Your Library
  • 535 Views
  • 1 replies
  • 2 likes

Superuser Contribution (Apple TV) TvOS 14 Multiple Audio Output not working

Plan: PremiumCountry: United States Device: Apple TV HD 4th generationOperating SystemtvOS 14.3 My Question or Issue:Multiple audio output stopped working on tvOS 14 of the Apple TV. This issue was originally posted here and declared fixed by Spotify...

Music Fan

  Plan: Premium Country: United States   Device: Apple TV HD 4th generation Operating System tvOS 14.3   My Question or Issue: Multiple audio output stopped working on tvOS 14...

JoeH76

Music Fan

792 Views

2 replies

0 likes

apple TV
tvOS
  • 792 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue keeps disappearing

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using ...

Casual Listener

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening...

Ver

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution LG TV will not sign in using my iPhone

PlanPremiumCountryPolandDeviceiPhone XSOperating SystemiOS 14 My Question or IssueMy LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but doesnt progress any further, stuck at login screen using iOS. The Spotify connec...

Visitor

Plan Premium Country Poland Device iPhone XS Operating System iOS 14   My Question or Issue My LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but does...

Alex

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify have to be open on the iPhone to download playlists to Apple Watch?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating SystemLatest iOS as of date of this post My Question or Issue Does the Spotify app on the iPhone have to be open while songs download to the Apple Watch? The process seems to take ...

Music Fan

Plan Premium Country USA   Device iPhone 12 Pro, Apple Watch 6 LTE Operating System Latest iOS as of date of this post   My Question or Issue   Does the Spotify app on the ...

Eni

Moderator

962 Views

1 replies

0 likes

apple
Apple Watch
downloads
iOS
iphone
Playlists
  • 962 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files on desktop not syncing to Iphone

PlanPremiumCountry: USA DeviceIphone 8, Mac Pro (desktop computer)Operating SystemMac OS Sierra My Question or IssueSpotify on my computer has playlists entirely made up of songs from my local files. These playlists used to play fine on my iPhone. Su...

Regular

Plan Premium Country: USA   Device Iphone 8, Mac Pro (desktop computer) Operating System Mac OS Sierra   My Question or Issue Spotify on my computer has playlists entirely made up...

Cayuga_Duck

Visitor

9868 Views

5 replies

2 likes

  • 9868 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution [iOS] music stops after 2 minutes

Hi!I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be fixed in the next release. Generally the screen is off at the time...

Casual Listener

Hi! I am updated to the most recent app on my iPhone 8.   I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be f...

Eni

Moderator

1942 Views

5 replies

0 likes

Developer
iOS
  • 1942 Views
  • 5 replies
  • 0 likes

Cannot Remove Playlist / Songs from Apple Watch

Plan: PremiumCountry: US Device: Apple WatchOperating System: 7.6.1 My Question or Issue:I added a playlist to Apple Watch, and then I must have removed that playlist from my iPhone before removing it from my Watch because now I cannot remove it from...

Music Fan

Plan: Premium Country: US   Device: Apple Watch Operating System: 7.6.1   My Question or Issue: I added a playlist to Apple Watch, and then I must have removed that playlist fro...

tb1200

Music Fan

4980 Views

1 replies

0 likes

  • 4980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not displaying at all

Plan: PremiumCountry: Nigeria Device: Samsung S21Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both via browser or Spotify app

Regular

Plan: Premium Country: Nigeria    Device: Samsung S21 Operating System: Android 11   My Question or Issue: The option to display lyrics is not on my Spotify at all both...

CarlosE

Spotify Legend

1922 Views

5 replies

2 likes

display
Lyrical
lyricless
lyrics
lyrics app android
Samsung
Samsung android
  • 1922 Views
  • 5 replies
  • 2 likes

Superuser Contribution fails AGAIN after 9 seconds.

We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify become useless on a device for a prolonged period ...

Casual Listener

We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify...

MafeG

Spotify Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

URI for Favorite songs?

Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web. Is there a URI or a deep link to your "favorite songs"? I'd call it your music libr...

Newbie

  Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web.   Is there a URI ...

LBHB

Visitor

6903 Views

3 replies

0 likes

  • 6903 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify wrong translation (italian)

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueHi, i noticed a few months ago there is a wrong translation of spotify app in italian.The correct translation of text in the screenshot is: “Radio sulla ba...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue Hi, i noticed a few months ago there is a wrong translation of spotify app in i...

Alex

Spotify Legend

679 Views

1 replies

1 likes

  • 679 Views
  • 1 replies
  • 1 likes

Solved!! deleted playlist

PlanPremiumCountryUSADeviceiPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted a playlist out of resentment and it's been more than 90 days. Is there a backend employee who can work some magic to recover it? I...

Newbie

  Plan Premium Country USA Device iPhone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I deleted a playlist out of resentment and it'...

MateusM

Spotify Star

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio Algorithm is busted. Song Voting is gone.

PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating System Android My Question or IssueThis is my second post on this issue.My previous was beginning of last year. Spotify has removed the Radio algorithms from their platform it seems. There is no w...

Regular

  Plan Premium Country US Device Samsung Galaxy S10 Operating System  Android    My Question or Issue This is my second post on this issue. My previous was beginning o...

sean_dorn

Casual Listener

5482 Views

8 replies

9 likes

  • 5482 Views
  • 8 replies
  • 9 likes

Superuser Contribution Daily Mixes on iPhone randomly disappear

PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 14.4.2 My Question or Issuei love the Daily Mixes and i use all 6 often. but lately, they have been disappearing. sometimes i can only see 2 or 3 of them on the Home screen of the Spotify app. s...

Casual Listener

Plan Premium Country USA Device iPhone 8+ Operating System iOS 14.4.2   My Question or Issue i love the Daily Mixes and i use all 6 often.  but lately, they have been disappearing...

MafeG

Spotify Legend

1151 Views

3 replies

0 likes

  • 1151 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Developer] Please enable saving of libraries to account before reinstalling the app

My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help.Support tells me to reinstall the app, but admits I would lose my music libraries, which I would have ...

Visitor

My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help. Support tells me to reinstall the app, but admits...

Novy

Moderator

550 Views

1 replies

0 likes

Developer
iOS
  • 550 Views
  • 1 replies
  • 0 likes