Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
sapmi
Music Fan
51267 Views
16 replies
36 likes

51267 Views
16 replies
36 likes

Superuser Contribution Newly added songs in a playlist don’t play in a group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueA slightly obscure one… The scenario: I have a playlist which I’ve made public, and a friend of mine has followedI enter a group session with that same friend,...

user-removed
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.4 My Question or Issue A slightly obscure one… The scenario: I have a playlist which I’ve made public...
2021-02-16 5:09:58 PM
2021-02-17 12:39:29 AM
CarlosE
Moderator
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

My Spotify Stops Playing Everytime I Get a Snapchat Notification

This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Also A Premium Customer My First Thought was That Some...

Joshuamatthews2
Newbie
This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Als...
2017-10-13 12:42:27 PM
2021-02-17 10:11:55 PM
daljordk9
Casual Listener
250031 Views
125 replies
28 likes
iphone
iPhone 7 Plus
Spotify

250031 Views
125 replies
28 likes

Superuser Contribution Errors reporting bugs

I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML”error message (even though I haven’t used any HTML, I’ve only entered...

user-removed
Visitor
I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML” error m...
2021-02-14 7:20:24 AM
2021-02-17 3:28:35 PM
user-removed
Not applicable
696 Views
7 replies
0 likes

696 Views
7 replies
0 likes

Superuser Contribution Unable to access drop down menu from search page when offline

Plan: PremiumCountryUSADeviceiPhone XROperating SystemiOS 14.4My Question or IssueI have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I have no problems, but for some reason when I am in offline mode and ...

BeanieCherie
Newbie
Plan: Premium Country USA Device iPhone XR Operating System iOS 14.4 My Question or Issue I have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I...
2021-02-16 2:25:47 PM
2021-02-17 2:49:57 PM
Ver
Spotify Legend
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

Superuser Contribution Playlists Are Not Saving To Artist Profile

Plan- PREMIUMCountry - CANADA DeviceiPhone 11, Macbook ProOperating SystemiOS and Mac I am having lots of issues saving my playlists to my Spotify artist account. I previously had no issues but then two days ago a lot of my artist playlists disappear...

JaxonViaan
Gig Goer
Plan- PREMIUM Country - CANADA Device iPhone 11, Macbook Pro Operating System iOS and Mac I am having lots of issues saving my playlists to my Spotify artist account....
2021-02-16 11:59:32 AM
2021-02-17 1:01:47 PM
Alex
Spotify Legend
382 Views
2 replies
3 likes

382 Views
2 replies
3 likes

Solved!! I want to shuffle all playlists on my iPhone , like I can do on the desktop app.

PlanPremiumCountryUSADeviceiPhone 12Operating SystemLatest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all of my playlists together. Why can I not seem to do the same on the iPhone app? Thi...

WabbyTwax
Newbie
Plan Premium Country USA Device iPhone 12 Operating System Latest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all...
2021-02-16 8:25:53 PM
2021-02-17 12:14:39 PM
OneByBoo
Roadie
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Tracks in album hidden

PlanPremiumCountryThailandDeviceiPhone 11Operating SystemiOS 14.6 My Question or IssueThe album was NOT removed for licensing reason, but the track listing was hidden/invisible, and can only play via shuffle green button.

pnr8555
Regular
Plan Premium Country Thailand Device iPhone 11 Operating System iOS 14.6 My Question or Issue The album was NOT removed for licensing reason, but the track listing was hidden/invisib...
2021-02-10 5:46:29 AM
2021-02-17 8:49:10 AM
pnr8555
Regular
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Superuser Contribution Bugs IOS

PlanPremiumCountry Netherlands Device(iPhone 8 )Operating System(iOS 14.4) My Question or IssueMultiple different bugs in the app.1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)note: some NOT-down...

luuker14
Newbie
Plan Premium Country Netherlands Device (iPhone 8 ) Operating System (iOS 14.4) My Question or Issue Multiple different bugs in the app. 1. Not able to play NO...
2021-02-16 7:01:24 AM
2021-02-17 8:40:09 AM
Jeremy
Spotify Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Superuser Contribution Help with liked playlist

using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?

nmcbroos
Casual Listener
using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?
2021-02-16 2:58:46 AM
2021-02-17 8:31:19 AM
Jeremy
Spotify Legend
227 Views
2 replies
0 likes

227 Views
2 replies
0 likes

Superuser Contribution No lyrics for a Hong Kong user

I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics, why????? Why can't I enjoy the lyrics on my iPhon...

hessbenstoi
Newbie
I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics...
2021-02-12 2:54:14 PM
2021-02-16 6:59:25 PM
theretherethere
Newbie
887 Views
2 replies
1 likes

887 Views
2 replies
1 likes

Superuser Contribution The UI update is hurting our feelings - this is why

I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now - If this UI stays as it is - I will finally make the switc...

evalapply
Music Fan
I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now ...
2019-06-25 11:12:24 AM
2021-02-16 5:04:31 PM
eglinski
Music Fan
3466 Views
10 replies
23 likes

3466 Views
10 replies
23 likes

Superuser Contribution Can’t play “Liked songs” via group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen connected to a group session (where I’m using my device to control/play songs on a different device), playing playlists works fine, but when I try play my...

user-removed
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3 My Question or Issue When connected to a group session (where I’m using my device to control/play songs ...
2021-02-13 4:48:35 PM
2021-02-16 4:57:08 PM
user-removed
Not applicable
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

Superuser Contribution Made for you disappeared

PlanPremiumCountryUSADeviceiphone xOperating Systemios12.2 My Question or Issue About two weeks ago my Made For You deleted from the home page. It is now under the Library tab. Can't seems to get it back. Had Premium for years. Deleted and re-added a...

bradlee21887
Casual Listener
Plan Premium Country USA Device iphone x Operating System ios12.2 My Question or Issue About two weeks ago my Made For You deleted from the home page. It is now under the Lib...
2019-04-29 5:10:16 PM
2021-02-16 11:53:59 AM
Alex
Spotify Legend
5487 Views
18 replies
0 likes

5487 Views
18 replies
0 likes

Superuser Contribution local files on iPhone

So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked it for a so callled "offline sync" but on my phone,...

_heje
Newbie
So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked ...
2015-12-04 1:42:15 AM
2021-02-16 8:05:17 AM
Ivan
Spotify Legend
959 Views
5 replies
0 likes

959 Views
5 replies
0 likes

Solved!!Superuser Contribution Can’t filter by downloaded songs in “Liked songs”

PlanPremiumCountryArgentinaDeviceiPhone 7Operating SystemiOS 14.4Hi all! Several years ago there was a filter available in the liked songs section that enabled me to filter by downloaded songs in both online and offline mode, avoiding a long list of ...

Juaniiporta
Regular
Plan Premium Country Argentina Device iPhone 7 Operating System iOS 14.4 Hi all! Several years ago there was a filter available in the liked songs section that enabled me to filter...
2021-02-14 1:54:10 PM
2021-02-15 12:25:00 AM
Novy
Moderator
817 Views
3 replies
0 likes

817 Views
3 replies
0 likes

[iOS][Your Library] Why does Spotify keep crashing/closing?

Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?

roquerockss
Visitor
Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?
2021-02-08 11:51:53 PM
2021-02-15 7:19:54 PM
Billy-J
Spotify Star
422 Views
1 replies
0 likes
iOS
Your Library

422 Views
1 replies
0 likes

Superuser Contribution Can’t close “Invite friends to group session” screen

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen you click “Invite friends” on the group session screen, the “x” is pushed way up to the top of the screen behind the iPhone clock/time, and so you can’t c...

user-removed
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3 My Question or Issue When you click “Invite friends” on the group session screen, the “x” is pushed way ...
2021-02-14 7:41:11 AM
2021-02-15 10:08:08 AM
Alex
Spotify Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Solved!!Superuser Contribution Song Request

Hey y’all, At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear it. -TristanPremiumUSA

Tristan_XO
Casual Listener
Hey y’all, At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear i...
2021-02-14 6:32:19 AM
2021-02-15 9:51:47 AM
Alex
Spotify Legend
371 Views
1 replies
1 likes

371 Views
1 replies
1 likes

Superuser Contribution Spotify Crashing Iphone 11

PlanFreeCountryUSADevice(iPhone 11)Operating System(iOS 14.4) My Question or IssueSpotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed a re-install but it is continuing to happen.

CDavis83
Casual Listener
Plan Free Country USA Device (iPhone 11) Operating System (iOS 14.4) My Question or Issue Spotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed ...
2021-02-13 1:14:54 AM
2021-02-15 8:14:45 AM
Alex
Spotify Legend
413 Views
4 replies
0 likes

413 Views
4 replies
0 likes

Superuser Contribution Can't sync local files to iPhone

PlanPremiumCountryUnited KingdomDeviceMacbook air & iPhone XROperating SystemmacOS Catalina & IOS 14.4 My Question or IssueI uploaded some local files to the desktop app and followed all the instructions but it wont let me download them to my phone t...

Lucygrace98
Newbie
Plan Premium Country United Kingdom Device Macbook air & iPhone XR Operating System macOS Catalina & IOS 14.4 My Question or Issue I uploaded some local files to the ...
2021-02-13 5:46:53 PM
2021-02-14 6:23:43 PM
Eni
Moderator
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

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