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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408504 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279718 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178917 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSDevice(iPhone 7, iPhone XS)Operating System(iOS 14) My Question or IssueIs there any way to sync local files between two iPhones? I’m away from my PC but I just got a new phone and I want to sync all my local files from my old pho...
Plan Premium Country US Device (iPhone 7, iPhone XS) Operating System (iOS 14) My Question or Issue Is there any way to sync local files between two iPhones? I’m away from my...
Moderator
1719 Views
1 replies
0 likes
PlanFree CountryUSA DeviceiPhone Xr (issue is with Gear Fit2) Operating SystemPhone: iOS 15 Beta 2 (this was an issue on iOS 14 as well)Watch:R360XXU1ERC7 (Latest version of Tizen for the watch) My Question or IssueThe Spotify app on my Gear Fit2 doe...
Plan Free Country USA Device iPhone Xr (issue is with Gear Fit2) Operating System Phone: iOS 15 Beta 2 (this was an issue on iOS 14 as well) Watch:R360XXU1ERC7 (Latest...
Spotify Legend
1067 Views
7 replies
0 likes
PlanPremiumCountryUSA DeviceApple Watch Series 6, cellular/WiFi Operating System7.5 My Question or IssueAs a jogger, I Want the single (long) podcast episode I listen to on my run to start where I left off on my last run, In Order To listen to an epi...
Plan Premium Country USA Device Apple Watch Series 6, cellular/WiFi Operating System 7.5 My Question or Issue As a jogger, I Want the single (long) podcast episode I li...
Casual Listener
1147 Views
2 replies
1 likes
PlanPremiumCountryEnglandDeviceiPhone 7 plusOperating SystemiOS 12.2when I click to play a song doesn’t matter if it’s in my playlist of just charts etc it won’t play the song I’ve clicked on, you can visibly see it skip 5 or more songs and it won’t ...
Plan Premium Country England Device iPhone 7 plus Operating System iOS 12.2 when I click to play a song doesn’t matter if it’s in my playlist of just charts etc it won’t play the song I’ve cl...
Newbie
4348 Views
4 replies
2 likes
PremiumUSA Device iPhone 8Operating System iOS 10 I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is strange is that I can access the podcasts on my MacBook fine just not my phone. Thanks f...
Premium USA Device iPhone 8 Operating System iOS 10 I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is stran...
Spotify Legend
431 Views
1 replies
0 likes
WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now.WHERE: While listening to a track on iOS. Press the ... button and choose Add to PlaylistWHAT: Scroll to the desired playlist and press on it. Playlist ti...
WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now. WHERE: While listening to a track on iOS. Press the ... button and choose Add to Playlist WHAT: Scro...
Visitor
622 Views
1 replies
1 likes
PlanPremiumCountryCanada DeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueAs of literally right now none of my msuic will play. I have my whole main playlist saved for offline and online I’ve tried insta...
Plan Premium Country Canada Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue As of literally right now none of my msu...
Spotify Star
2527 Views
2 replies
9 likes
Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i removed it, but it is still coming back. In the iphone ...
Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i remo...
Moderator
2944 Views
5 replies
0 likes
PlanPremiumCountryCNDeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in Chinese should be "从照片库中选择"/"从相册中选择" not "从音乐库中选择"
Plan Premium Country CN Device iPhone 12 Operating System iOS 15 My Question or Issue On “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in...
Moderator
804 Views
4 replies
0 likes
Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it completely bricks the app and songs will not play. In ...
Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it com...
1270 Views
0 replies
0 likes
I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with it, yes. You can find music, yes. BUT UI is not ev...
I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with...
Regular
1961 Views
3 replies
1 likes
Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (although it's mostly just spotify devs repeating the same s...
Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (...
Moderator
663 Views
3 replies
0 likes
Urgent
Urgent
Moderator
476 Views
1 replies
0 likes
PremiumiPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlists has disappeared. The button strangely remains for albums (see screenshot 3). I'...
Premium iPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlist...
Spotify Legend
11007 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone SEOperating System(iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is that still the plan or is Spotify considering deploying it to all users?
Plan Premium Country USA Device iPhone SE Operating System (iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is ...
Moderator
797 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 14.6 My Question or IssueIt’s 2021 and the shuffling option is still horrible. Why in a playlist having many of my liked songs, those songs keep repeating over and over?!if I were to listen t...
Plan Free/Premium Country Device iPhone 6s Operating System iOS 14.6 My Question or Issue It’s 2021 and the shuffling option is still horrible. Why in a playlist having many o...
Spotify Legend
821 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...
Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6 My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...
Moderator
777 Views
3 replies
1 likes
PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...
Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1 My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...
Moderator
3641 Views
30 replies
4 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting really sick of trying to fix it now! I could spend hours and hours asking alexa to pl...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Getting...
Regular
801 Views
1 replies
2 likes
PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.
Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6) My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song. ...
Spotify Star
1443 Views
3 replies
0 likes
