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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43995 Views

44 replies

10 likes

  • 43995 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109518 Views

116 replies

13 likes

Other
  • 109518 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
  • 1673 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302041 Views

62 replies

16 likes

  • 302041 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

  • 128004 Views
  • 19 replies
  • 38 likes

Superuser Contribution Buttons overlapping when searching for songs in playlist

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be posting this as comment to every topic I can, becaus...

Casual Listener

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be p...

MateusM

Spotify Star

1563 Views

5 replies

0 likes

  • 1563 Views
  • 5 replies
  • 0 likes

Solved!! I dont have this new mini-player interface

PlanPremiumCountryHongKong,ChinaDeviceiPhone 8Operating SystemiOS 15 My Question or Issuemy spotify: others: I dont have this new mini-player interface. And how can I get it? 

Newbie

Plan Premium Country HongKong,China Device iPhone 8 Operating System iOS 15   My Question or Issue my spotify:   others:  I dont have this new mini-player interface. And how c...

Emilia_8

Community Legend

2023 Views

1 replies

0 likes

  • 2023 Views
  • 1 replies
  • 0 likes

Is there a way to sort the "My Episodes" playlist from oldest to newest?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

827 Views

1 replies

2 likes

  • 827 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify keeps stopping

PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spotify keeps pausing (at the 11second mark of a song to be precise). I have to restart the app for the song to play. Once t...

Newbie

Plan Free/Premium Country Australia Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   My spotify keeps pausing (at the 11seco...

Ver

Spotify Legend

1044 Views

4 replies

0 likes

  • 1044 Views
  • 4 replies
  • 0 likes

Superuser Contribution Volume raising and lowering on its own.

I’ve been having a issue since about the release of iPhone 12 Pro Max where my volume just does it’s own thing.PlanPremiumCountryUSADeviceIPHONE 12 PRO MAXOperating SystemiOS 14.7.1

Newbie

I’ve been having a issue since about the release of iPhone 12 Pro Max where my volume just does it’s own thing. Plan Premium Country USA Device IPHONE 12 PRO MAX Operating System iOS 14.7.1 ...

CarlosE

Spotify Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Episodes playlist always shows one episode, even when it's empty...

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS My Question or IssueA few weeks ago, I downloaded the oldest episode of Up First, which went to the My Episodes playlist. The next day, the episode was removed, and so was my download. The reason...

Visitor

Plan Premium Country US Device iPhone XS Operating System iOS   My Question or Issue A few weeks ago, I downloaded the oldest episode of Up First, which went to the My Episodes playlis...

CarlosE

Spotify Legend

1102 Views

6 replies

0 likes

  • 1102 Views
  • 6 replies
  • 0 likes

Superuser Contribution not playing selected songs

PlanFreeCountryukDevice(iPhone 8, Operating Systemios14 My Question or IssueSpotify keeps playing 'suggested songs' rather than the ones I have selected, even if it is in the middle of a selected album or pplaylist.Why is this?

Newbie

Plan Free Country uk Device (iPhone 8,  Operating System ios14   My Question or Issue Spotify keeps playing 'suggested songs' rather than the ones I have selected, even if it is i...

Novy

Moderator

1364 Views

1 replies

0 likes

  • 1364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Episodes Bug

PlanPremium CountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueI am getting a bug in the “Your Episodes” podcast playlist. It shows “1 Episode” even though it is empty. It is really bothering me. How can I fix it?

Visitor

Plan Premium  Country USA Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue I am getting a bug in the “Your Episodes” podcast playlist. It shows “1 Episode” ev...

Jeremy

Spotify Legend

1183 Views

5 replies

0 likes

  • 1183 Views
  • 5 replies
  • 0 likes

Superuser Contribution Offline not working

PremiumCountryUSADeviceiPhone 8 I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it works fine but as soon as I’m on offline mode it won’t let me listen to down...

Visitor

  Premium Country USA Device iPhone 8   I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it ...

Jeremy

Spotify Legend

634 Views

1 replies

1 likes

  • 634 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue not functioning for podcasts

Plan: Premium DuoCountry: USA Device: iPhone 12 miniOperating System: iOS 14.7.1 My Question or Issue: Queue isn't functioning with podcast episodes only. Songs queue up just fine. Behavior: Will allow podcast episodes to be added, but player simply ...

Visitor

  Plan: Premium Duo Country: USA   Device: iPhone 12 mini Operating System: iOS 14.7.1   My Question or Issue:   Queue isn't functioning with podcast episodes o...

Elena

Moderator

2634 Views

3 replies

0 likes

  • 2634 Views
  • 3 replies
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Superuser Contribution Spotify shuts down a few minutes after pausing music on Lock Screen

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueIn the past months, I would be able to pause my music from the Lock Screen and after some time I would still be able to play the song from the Lock Screen. Now I paus...

Newbie

  Plan Premium Country USA  Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue In the past months, I would be able to pause my music from the Lock Screen an...

MafeG

Spotify Legend

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app crashes after update to 8.6.54

PlanPremiumCountryGermany DeviceiPhone SE 2020Operating SystemiOS 14.7.1 My Question or IssueMy Spotify app crashes after playing music for roughly 50 (?) seconds. It only occurs if the screen is locked and always after the same amount of seconds.Aft...

Casual Listener

Plan Premium Country Germany   Device iPhone SE 2020 Operating System iOS 14.7.1   My Question or Issue My Spotify app crashes after playing music for roughly 50 (?) seconds. It ...

Eni

Moderator

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stops working with 9 seconds on Iphone

My Spotify keeps stopping after 9 seconds. I have a premium account in the IPhone 11.It started over 3 weeks ago and keeps going. I have to close the app and Open it again to listen to rest of the song. However, when I do this without having an inter...

Casual Listener

My Spotify keeps stopping after 9 seconds. I have a premium account in the IPhone 11. It started over 3 weeks ago and keeps going. I have to close the app and Open it again to listen to rest of th...

1171459390

Visitor

19840 Views

4 replies

0 likes

  • 19840 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution No artist and albums pictures

PlanPremiumCountryPolandDeviceiPhone XSOperating SystemiOS 14.7.1 Hi, pictures of artist and albums doesn’t show in my Library View. I reinstalled app on my phone but it doesn’t help. Even today’s update of app doesn’t fixed this.

Newbie

Plan Premium Country Poland Device iPhone XS Operating System iOS 14.7.1   Hi, pictures of artist and albums doesn’t show in my Library View. I reinstalled app on my phone but it doesn’...

Elena

Moderator

1136 Views

5 replies

2 likes

  • 1136 Views
  • 5 replies
  • 2 likes

Download songs to Apple Watch

Good morning everyone, I wanted to find out if it was possible to download my favorite songs placed on my Spotify account to my Apple Watch as well so I could listen to them offline without having my iPhone all the time. I have seen that it is possib...

Casual Listener

Good morning everyone, I wanted to find out if it was possible to download my favorite songs placed on my Spotify account to my Apple Watch as well so I could listen to them offline without having my...

stano_vittorio

Casual Listener

1440 Views

2 replies

2 likes

  • 1440 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Mobile][Your Library] Album art not showing up.

My album art is not showing up on my iPhone. When I click on an album, the art finally shows up, but when I just sort by albums, they all have the blank album art template. At first, this didn't bother me so much, but it is starting to frustrate me. ...

Newbie

My album art is not showing up on my iPhone. When I click on an album, the art finally shows up, but when I just sort by albums, they all have the blank album art template.   At first, this di...

Novy

Moderator

941 Views

1 replies

0 likes

Mobile
Your Library
  • 941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not downloading on iPhone

PlanPremiumCountryUSDeviceiPhone 12 Pro, Windows 10 laptopOperating SystemiOS 14.4.2, Windows 10 My Question or IssueI have a new iPhone and a new laptop. I have sync'd my local files to my Spotify account on the desktop app and have added them to a ...

Regular

Plan Premium Country US Device iPhone 12 Pro, Windows 10 laptop Operating System iOS 14.4.2, Windows 10   My Question or Issue I have a new iPhone and a new laptop. I have sync'd my lo...

MafeG

Spotify Legend

1392 Views

5 replies

0 likes

  • 1392 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Now Playing UI no longer changes color for local files.

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.7.1 My Question or IssueWhen playing a song, the UI picks a color from the album art and makes that the background. This still works for normal Spotify songs but has recently stopped wor...

Casual Listener

Plan Premium Country USA Device iPhone 12 mini Operating System iOS 14.7.1   My Question or Issue When playing a song, the UI picks a color from the album art and makes that the backgr...

RafalR

Music Fan

3459 Views

9 replies

1 likes

  • 3459 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify can’t even get through 10 seconds of a song before stopping

PlanPremiumCountryUsaDevice(iPhone 11)Operating System(iOS 14) My Question or IssueSpotify stops after 6-10 seconds of a song. The music and slider bar stop but the button doesn’t change. This app doesn’t work and is completely unusable since last ni...

Newbie

Plan Premium Country Usa Device (iPhone 11) Operating System (iOS 14)   My Question or Issue Spotify stops after 6-10 seconds of a song. The music and slider bar stop but the button do...

CarlosE

Spotify Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Your Library] Downloaded Songs Not Playing Offline

Hello, I was wanting to report an issue on mobile for iPhone. I used to not have any issues, but as of last night, when I try to play certain downloaded albums offline the songs will just stay at 0:00 despite being checked off as downloaded and ready...

Casual Listener

Hello, I was wanting to report an issue on mobile for iPhone. I used to not have any issues, but as of last night, when I try to play certain downloaded albums offline the songs will just stay at 0:0...

MafeG

Spotify Legend

882 Views

3 replies

0 likes

iOS
Your Library
  • 882 Views
  • 3 replies
  • 0 likes