Spotify change de musique tout seul

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Spotify change de musique tout seul

Visitor

Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que je ne connais et que je n’ai pas demandé......un peu lourd à force. Avez vous une solution svp ? MERCI de votre aide !

Plan

Premium

Country

France

Device

iPhone 11

Operating System

iOS

 

My Question or Issue

 

8 Replies
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Re: Spotify change de musique tout seul

Moderator
Moderator

Hey @Dams86,

 

Thanks for reaching out about this here in the Community and welcome. Hope you don't mind me replying in English.

 

If you've come across music unexpectedly played with your Spotify, it'd be good to make sure no one is accessing your account in an unauthorized way. For this purpose, it'd be great to bookmark and follow the steps in this support page article as well as this one since they feature some essential info regarding how to keep the safety of your account up-to-date.

 

Hope you'll find this useful. We'll keep an eye on your reply in case there's anything else we can help with!

MarioModerator
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Re: Spotify change de musique tout seul

Casual Listener

The same thing is happening to me... It's really annoying! So this is not coming from someone else but from the App........

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Re: Spotify change de musique tout seul

Casual Listener

Hello, 

I still have the same problem, when I open the app, something appears : web player (chrome) and whatever I click on, when this is appearing, they change the music alone. What can I do to don't allowed this please ????

I pay this app, and this is driving me crazy !!!!

Sounds like it's just a story of advertising 

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Re: Spotify change de musique tout seul

Moderator
Moderator

Hey @Margot10317,

 

Thanks for keeping us in the loop. 

 

It'd be very helpful if you'd share a video of your screen and what this looks like when it happens as well as all the details and info available. It'll allow us to start looking into the specific case and provide you with the appropriate suggestions in order to stop these unwanted app behaviors.

 

We're looking forward to your update and we're here to help with anything else too! 

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland
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Re: Spotify change de musique tout seul

Casual Listener

69993601-5201-4516-A701-C9C2C7DED706.png

This is what appears when I open the app. Sometimes it disappears. I don’t know how to deactivated. It appears just 3 weeks ago. I tried to change password, to delete the app and install it again, also to try any kind of settings but nothing works 

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Re: Spotify change de musique tout seul

Casual Listener

Same thing happens to me!! It's so annoying, have you find a solution?? 

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Re: Spotify change de musique tout seul

Roadie

@NinaLaura, @Margot10317

There is pretty simple solution to problem like this. Log in to your account page. Change password in your profile. Better save it where you never lose it. I recommend using some specific app e.g. 1Password or LastPass. Then click SIGN OUT EVERYWHERE.

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Re: Spotify change de musique tout seul

Casual Listener
Bonjour, depuis quelques temps j'ai aussi le même problème quand j'ouvre mon spotify je découvre dans ma Playlist des sons likés des sons que je n'ai jamais écoutés ni likés en plus il met en lecture les sons sur web chrome je ne sais pas d'où cela vient. J'ai déjà changé mon mot de passe, désinstalleé l'application toujours la même chose. Je me retrouve donc tous les jours à unlike des sons. Il y a t il une solution à ce problème
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