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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • y9utxx5sosydtgpn7dod
  • Casual Listener
  • 19830 Views
  • 12 replies
  • 28 likes
  • 19830 Views
  • 12 replies
  • 28 likes

Apple Watch Data Usage

PlanPremiumCountryCanadaDeviceIPhone XS, Apple Watch Series 6Operating SystemAll Updated My Question or Issue Started using the new app to stream without a phone on my Apple Watch. In one 30 minute run, it used almost 250mb of data! Anyone else have ...

  • Regular
  • Plan Premium Country Canada Device IPhone XS, Apple Watch Series 6 Operating System All Updated    My Question or Issue   Started using the new app to stream without a phone...
  • -HelloSunshine-
  • Gig Goer
  • 942 Views
  • 3 replies
  • 0 likes
  • Apple Watch
  • 942 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t add individual songs to playlist unless it’s playing.

PlanFreeCountry DeviceiPhone XSOperating SystemiOS 13 My Question or IssueYou can search an album but can’t add any songs to a playlist or preview. Even the “and more” button is locked up and in responsive. If you’re listening on another device you c...

  • Newbie
  • Plan Free Country   Device iPhone XS Operating System iOS 13   My Question or Issue You can search an album but can’t add any songs to a playlist or preview. Even the “and more” b...
  • Elena
  • Moderator
  • 724 Views
  • 1 replies
  • 0 likes
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows app changes iPhone system volume without being connected

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's not helpful when I keep my phone muted almost excl...

  • Newbie
  • I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's...
  • Mario
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect no longer working from iOS > Amazon Echo

PlanPremiumDeviceiPhone XSOperating SystemiOS 12.3.1 My Issue:When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices listed. I have to manually ask the Amazon Echo to connect to Spotify, "Alex...

  • Casual Listener
  • Plan Premium Device iPhone XS Operating System iOS 12.3.1   My Issue: When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices lis...
  • Mihail
  • Spotify Legend
  • 1951 Views
  • 3 replies
  • 2 likes
  • 1951 Views
  • 3 replies
  • 2 likes

Songs doesn’t play past 10 seconds in Spotify Web Browser

Extra Details: PlanFree CountryU.A.E DeviceiPad Air Operating SystemiPad OS (Latest Version) My Question or IssueSound stops every time it passes 10 seconds, works in other device except this one. Any fix?

  • Visitor
  • Extra Details:   Plan Free   Country U.A.E   Device iPad Air   Operating System iPad OS (Latest Version)   My Question or Issue Sound stops every time it passe...
  • Billy-J
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist Songs in the Library are not showed

PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...

  • Visitor
  • Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8)   My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...
  • Jeremy
  • Spotify
  • 342 Views
  • 1 replies
  • 1 likes
  • iOS 12.4
  • 342 Views
  • 1 replies
  • 1 likes

Superuser Contribution IOS APP CRASHING & LOCAL FILES NOW GRAY/NOT PLAYING

PlanPremiumCountryUSADevice(iPhone)Operating System(iOS 14.2) My Question or IssueI listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks, the app has regularly crashed about every 2-3 songs. Today, it continued to do th...

  • Roadie
  • Plan Premium Country USA Device (iPhone) Operating System (iOS 14.2)   My Question or Issue I listen to music/Spotify for virtually 6-8 hours a day.  For the past couple of weeks,...
  • Alex
  • Spotify Legend
  • 549 Views
  • 1 replies
  • 1 likes
  • 549 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing songs that aren’t in my playlist?

My Question or IssueSpotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this a few times and have gone through the help forums to see if ...

  • Visitor
  •   My Question or Issue Spotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this...
  • Elena
  • Moderator
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist button bug?

PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...

other_user.png my_user.png
  • Spotify Star
  • Spotify Star
  •   Plan Premium Country Brazil   Device iPhone XS Operating System iOS 14.2   My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...
  • Ver
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • bug
    Play Button
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer Setting not Persistent upon restarting of the App

DeviceiPhone 12 Operating SystemLatest 14.2 My Question or IssueI have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and restart it again, even though the settings are still in place, and the equ...

  • Newbie
  • Device iPhone 12   Operating System Latest 14.2   My Question or Issue I have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and...
  • Jeremy
  • Spotify
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Die Drei ???” is not playing on my phone but works fine on my PC

PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...

  • Casual Listener
  • Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14   I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...
  • Alex
  • Spotify Legend
  • 698 Views
  • 6 replies
  • 0 likes
  • 698 Views
  • 6 replies
  • 0 likes

Superuser Contribution My app crashes while playing music and battery empty very quickly when using Spotify

PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...

  • Regular
  • Plan Premium Netherlands    Device (iPhone XS  iOS 13.5.1)   My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...
  • Mihail
  • Spotify Legend
  • 1004 Views
  • 7 replies
  • 0 likes
  • 1004 Views
  • 7 replies
  • 0 likes

Like Songs of an artist suddenly gone

PlanPremiumCountryGermanyDeviceIphone 11 pro max Operating SystemIOS 14.2 My Question or IssueWhen I click on an artist it always shows me at the top something called 'like Songs' or something. I really like this Feature. Sometimes I find a Song and ...

  • Regular
  • Plan Premium Country Germany Device Iphone 11 pro max  Operating System IOS 14.2   My Question or Issue When I click on an artist it always shows me at the top something called 'l...
  • smurfnturf
  • Casual Listener
  • 462 Views
  • 5 replies
  • 3 likes
  • 462 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

  • Newbie
  • Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...
  • Alex
  • Spotify Legend
  • 1508 Views
  • 1 replies
  • 0 likes
  • HomePod
  • 1508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio books on one device music on a other?

Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...

  • Visitor
  • Hi,   I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...
  • Jeremy
  • Spotify
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some Local Files Not Playing on Iphone 12 Pro

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...

  • Casual Listener
  • Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...
  • Elena
  • Moderator
  • 1620 Views
  • 3 replies
  • 0 likes
  • 1620 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Reorder songs in playlist on iOS

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...

7A4317F7-B490-4D99-A6D5-7ADAA80E8CED.png
  • Visitor
  • Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads.   Currently, when you click “edit” on a playlist, you can only rename it and remove songs:   ...
  • Mario
  • Spotify Legend
  • 1303 Views
  • 2 replies
  • 0 likes
  • iOS
    Playlists
  • 1303 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle By Default Sucks_WHY NO OPTION TO TURN OFF SHUFFLE INDEFINITELY

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should have the option. I have been repeatedly looked up a...

  • Casual Listener
  • How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should ...
  • Alex
  • Spotify Legend
  • 486 Views
  • 2 replies
  • 2 likes
  • 486 Views
  • 2 replies
  • 2 likes

Spotify is not working when I'm on my phone

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work

  • Visitor
  • my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work  
  • Billy-J
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes