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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41976 Views

43 replies

10 likes

  • 41976 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107539 Views

115 replies

12 likes

Other
  • 107539 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1564 Views

0 replies

0 likes

iOS
  • 1564 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301231 Views

61 replies

16 likes

  • 301231 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127259 Views

19 replies

38 likes

  • 127259 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't login on my ipad 4th gen

I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most certainly do as ive checked. help

Visitor

I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most...

MafeG

Spotify Legend

3516 Views

1 replies

1 likes

  • 3516 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded music will not play offline

Whats the point of Downloading music if it cannot be played offline? I downloaded tons of music to listen on a flight and while i was out of cell range. I was extremely frustrated to find out that nothing was playable with out a good internet connect...

Newbie

Whats the point of Downloading music if it cannot be played offline?   I downloaded tons of music to listen on a flight and while i was out of cell range.   I was extremely ...

MafeG

Spotify Legend

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album Playback Green Button operates in shuffle mode - can it be changed?

PlanPremiumCountry DeviceiPhone 8 Operating SystemIOS 13 My Question or IssueWhy does the iOS Green Playback button operate as a shuffle only playback button? Is there any way to change the behavior of the Green Playback button on the upper right whe...

Casual Listener

Plan Premium Country   Device iPhone 8  Operating System IOS 13   My Question or Issue Why does the iOS Green Playback button operate as a shuffle only playback button? Is th...

Elena

Moderator

2816 Views

4 replies

7 likes

Green button
shuffle playback
  • 2816 Views
  • 4 replies
  • 7 likes

Superuser Contribution why I couldn't play a podcast

PlanPremiumCountryVietnam Device(iPhone 7)Operating System(iOS 14.0, ) My Question or IssueDear Spotify team, I'd like to report about my issue with playing any Podcast, I couldn't play any Podcast for 3 days recently. I've tried to uninstalled the a...

Newbie

Plan Premium Country Vietnam   Device (iPhone 7) Operating System (iOS 14.0, )   My Question or Issue Dear Spotify team,    I'd like to report about my issue with pla...

Elena

Moderator

1408 Views

3 replies

0 likes

  • 1408 Views
  • 3 replies
  • 0 likes

Solved!! iOS Updates

PlanPremiumCountryMoroccoDeviceiPhone 8 PlusOperating SystemiOS 14.7.1 My Question or IssueHello, I have a question concerning the app updates on iOS. I always seem to either receive app updates very late or not at all such as the new UI player attac...

Newbie

Plan Premium Country Morocco Device iPhone 8 Plus Operating System iOS 14.7.1   My Question or Issue Hello, I have a question concerning the app updates on iOS. I always seem to either...

Emilia_8

Community Legend

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tex inside buttons not properly aligned

PlanPremiumCountryItalyDeviceiPhone 11 Pro MaxOperating SystemiOS 14.7.1 My Question or IssueScreenshots should be self explanatory.Some of the text inside the buttons are quite a bit off center.

Newbie

Plan Premium Country Italy Device iPhone 11 Pro Max Operating System iOS 14.7.1   My Question or Issue Screenshots should be self explanatory. Some of the text inside the buttons are ...

Elena

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

Casual Listener

Plan Free Country United States   Device iPhone 12 Pro Operating System iOS 14.7   My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash ...

Alex

Spotify Legend

4116 Views

7 replies

0 likes

app crash
Crash
  • 4116 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify issues on Apple Watch

PlanFree/PremiumCountry DeviceApple Watch 6 GPSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA few big issues with Spotify on the Apple Watch: I have the GPS one, not cellular. Downloading to the watch took several tries...

Newbie

Plan Free/Premium Country   Device Apple Watch 6 GPS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A few big issues with Spotify on the Appl...

CarlosE

Spotify Legend

7700 Views

1 replies

9 likes

  • 7700 Views
  • 1 replies
  • 9 likes

Superuser Contribution [Developer] How can you force downloads to Iwatch

I have all updated software on my phone and on my watch and I have the latest spotify app loaded on my I Watch 5. It downloaded about half of my podcasts and now it won't download anymore. It downloaded 4 and I have 3 more to go. It's just stuck. I h...

Newbie

I have all updated software on my phone and on my watch and I have the latest spotify app loaded on my I Watch 5.  It downloaded about half of my podcasts and now it won't download anymore.&nbsp...

Eni

Moderator

658 Views

1 replies

1 likes

Developer
  • 658 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not getting any push notifications

PlanPremiumCountryIsraelDeviceiPhone XS Max, iPad Pro, MacBook Air.Operating SystemLatest. My Question or IssueHi. All notification on either email and push are enabled in my account. However, I don’t get notifications. The only ones I get are emails...

Casual Listener

Plan Premium Country Israel Device iPhone XS Max, iPad Pro, MacBook Air. Operating System Latest.   My Question or Issue Hi. All notification on either email and push are enabled in my...

AeroZ

Composer

3100 Views

6 replies

1 likes

NEW ALBUMS
new tracks
New Update
Notifications
  • 3100 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playback Slider is Bugged

PlanPremiumCountryUnited States of AmericaDeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI am having a problem with the Spotify iOS app where I’ll be playing a song on the app and when I go back to the app the slider starts from the be...

Newbie

Plan Premium Country United States of America Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue I am having a problem with the Spotify iOS app where I’ll be playing a...

Ver

Spotify Legend

1792 Views

1 replies

0 likes

bug
playback
  • 1792 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY OFFLINE NO 3G/4G

Depois de anos usando o app premium e funcionando perfeitamente, o meu app ficou offline no 3g / 4g só fica online utilizando o wifi. Já fiz de tudo, RESET não aparelho, atualização do app e está todas as contas e adicionei novamente e nadaaa. ME AJU...

Casual Listener

Depois de anos usando o app premium e funcionando perfeitamente, o meu app ficou offline no 3g / 4g só fica online utilizando o wifi. Já fiz de tudo, RESET não aparelho, atualização do app e est...

Alex

Spotify Legend

2958 Views

4 replies

1 likes

  • 2958 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify freeze on home screen

PlanPremiumCountryMalaysiaDeviceiPhone 12Operating SystemiOS 14.7.1 My Question or IssueMy Spotify app freezes in the home tab whenever I open the app. I have tried reinstalling, logging out then in, clearing safari's cache (not sure if this affects ...

Newbie

Plan Premium Country Malaysia Device iPhone 12 Operating System iOS 14.7.1   My Question or Issue My Spotify app freezes in the home tab whenever I open the app. I have tried reinstall...

jamesbuick

Casual Listener

3138 Views

10 replies

4 likes

  • 3138 Views
  • 10 replies
  • 4 likes

Superuser Contribution On iPhone XR, Spotify sounds noticeably worse than Deezer and Apple Music, but not on iMac

PlanPremiumCountry DeviceiPhone XR, iMac 2018, Operating SystemiOS 14.7.1 MacOS 11.5.2 It's especially notable on piano music like Keith Jarrett's Köln Concert: The different music services sound comparably well on my iMac, but on my iPhone XR, Spoti...

Visitor

  Plan Premium Country   Device iPhone XR, iMac 2018,  Operating System iOS 14.7.1  MacOS 11.5.2   It's especially notable on piano music like Keith Jarrett's Köln ...

Alex

Spotify Legend

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution [MOBILE] Add a popup after setting sleep timer

Sometimes when using sleep timer it’s hard to know if you pressed the right setting/know if it’s set. It would be nice to have a popup similar to the “Added to queue” message that pops up when adding a song to the queue. This could confirm it’s been ...

Visitor

Sometimes when using sleep timer it’s hard to know if you pressed the right setting/know if it’s set. It would be nice to have a popup similar to the “Added to queue” message that pops up when adding...

Novy

Moderator

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Buttons overlapping when searching for songs in playlist

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be posting this as comment to every topic I can, becaus...

Casual Listener

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be p...

MateusM

Spotify Star

1561 Views

5 replies

0 likes

  • 1561 Views
  • 5 replies
  • 0 likes

Solved!! I dont have this new mini-player interface

PlanPremiumCountryHongKong,ChinaDeviceiPhone 8Operating SystemiOS 15 My Question or Issuemy spotify: others: I dont have this new mini-player interface. And how can I get it? 

Newbie

Plan Premium Country HongKong,China Device iPhone 8 Operating System iOS 15   My Question or Issue my spotify:   others:  I dont have this new mini-player interface. And how c...

Emilia_8

Community Legend

2017 Views

1 replies

0 likes

  • 2017 Views
  • 1 replies
  • 0 likes

Is there a way to sort the "My Episodes" playlist from oldest to newest?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

825 Views

1 replies

2 likes

  • 825 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify keeps stopping

PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spotify keeps pausing (at the 11second mark of a song to be precise). I have to restart the app for the song to play. Once t...

Newbie

Plan Free/Premium Country Australia Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   My spotify keeps pausing (at the 11seco...

Ver

Spotify Legend

1044 Views

4 replies

0 likes

  • 1044 Views
  • 4 replies
  • 0 likes