Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241707 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124469 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451244 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307571 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan: PremiumDevice: iPhone 12Operating System: iOS 14.x I've noticed that whenever someone sends me an open.spotify.com link to an album that is not available for streaming in my country and I open the app via the link, the app ends up in a very bro...
Plan: Premium Device: iPhone 12 Operating System: iOS 14.x I've noticed that whenever someone sends me an open.spotify.com link to an album that is not available for streaming in my countr...
Spotify Legend
1337 Views
3 replies
0 likes
After pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again. Nothing has been touched - not the AirPods, not the iPhone. I do have Spotify open on my Mac as well, but the primary device for ...
After pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again. Nothing has been touched - not the AirPods, not the iPhone. ...
Spotify Legend
17336 Views
9 replies
5 likes
PlanPremiumCountryU.S.DeviceiPhone X My Question or IssueHey,so some how I added a local file to my liked songs while it wasn’t on my phone, and now it won’t show up. What can I do to resolve this?
Plan Premium Country U.S. Device iPhone X My Question or Issue Hey, so some how I added a local file to my liked songs while it wasn’t on my phone, and now it won’t show up. W...
Spotify Legend
1416 Views
5 replies
0 likes
The home page used to show all daily mixes and multiple recommendations per category of recommendation, and now it only shows one at a time. This is a shame as available music options have been reduced about 10-fold. I hope this will be changed back.
The home page used to show all daily mixes and multiple recommendations per category of recommendation, and now it only shows one at a time. This is a shame as available music options have been reduc...
Spotify Star
1331 Views
5 replies
1 likes
Plan: PremiumCountry: USA Device: iPhone 8Operating System: iOS 12.3.2 My Question or Issue: Prior to the latest update, I could play or shuffle-play all downloaded songs. The new Liked Songs category does not have a filter for dowloaded songs only. ...
Plan: Premium Country: USA Device: iPhone 8 Operating System: iOS 12.3.2 My Question or Issue: Prior to the latest update, I could play or shuffle-play all downloaded ...
Not applicable
5473 Views
13 replies
24 likes
I used to press the song cover on lower left, then it would become a fullscreen and on the top there shows the name of this playlist or station, when I pressed the name on the top I could go back to the full-fuctional page of the playlist or station....
I used to press the song cover on lower left, then it would become a fullscreen and on the top there shows the name of this playlist or station, when I pressed the name on the top I could go back to ...
Moderator
1070 Views
5 replies
0 likes
Will not let me sign in. Email and password correct and all othe devices seem to work just my iPad IOS 10.3.3. Will not even recognize my email address when I try sign in without a password.
Will not let me sign in. Email and password correct and all othe devices seem to work just my iPad IOS 10.3.3. Will not even recognize my email address when I try sign in without a password.
Spotify Star
959 Views
1 replies
1 likes
PlanPremiumCountryNorway DeviceIphone 12 My Question or Issue Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is online or offline. If I keep the screen awake the issue goes away.
Plan Premium Country Norway Device Iphone 12 My Question or Issue Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is onl...
Spotify Legend
1188 Views
3 replies
0 likes
Plan: Family PremiumCountry: USA Device: iPhone 11 ProOperating System: ios 14.7.1 My Question or Issue:Spotify has been extremely slow for at least the last 3 days on my iPhone 11 Pro. And oftentimes, will randomly stop playing and the app will shut...
Plan: Family Premium Country: USA Device: iPhone 11 Pro Operating System: ios 14.7.1 My Question or Issue: Spotify has been extremely slow for at least the last 3 day...
Community Legend
933 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueIs there any way to disable the suggested songs in a playlist? In earlier versions the recommendations were behind a dropbox menu and could be hidden. Now the rec...
Plan Premium Country Germany Device iPhone 6S Operating System iOS 12.1.4 My Question or Issue Is there any way to disable the suggested songs in a playlist? In earlier versi...
Spotify Legend
14232 Views
12 replies
34 likes
PlanPremiumCountry DeviceiPhone XsOperating SystemiOS 14 My Question or IssueRecently when I have been playing music the app keeps opening a page on safari. Safari prompts "Open this page in Spotify?" When I tap "open", Spotify opens and then sends m...
Plan Premium Country Device iPhone Xs Operating System iOS 14 My Question or Issue Recently when I have been playing music the app keeps opening a page on safari. Safa...
Spotify Legend
4137 Views
3 replies
0 likes
PlanPremiumCountryUSDevice(iPhone 12 mini)Operating System(iOS 14.4) My Question or IssueContext: I like to see which playlists I haven’t played in a while.issue: when I sort my playlists in the library by Recently Played, I like to scroll to the end...
Plan Premium Country US Device (iPhone 12 mini) Operating System (iOS 14.4) My Question or Issue Context: I like to see which playlists I haven’t played in a while. issue: w...
Moderator
1670 Views
9 replies
0 likes
Is there a way to open Spotify and NOT have the last played song be on the queue? When I close the app on my iphone12, and don’t open again for at least a week, the song/playlist I last listened to is still there. Is there a way to delete the song be...
Is there a way to open Spotify and NOT have the last played song be on the queue? When I close the app on my iphone12, and don’t open again for at least a week, the song/playlist I last listened to i...
Spotify Legend
637 Views
1 replies
0 likes
PlanPremium family planCountryUSDeviceiPhone 7 PlusOperating SystemiOS 14.7.1 Hey y’all! I’m trying to figure out if there’s a way to hide a song from just one playlist. I already tried hiding the song itself within the album/single it’s listed under...
Plan Premium family plan Country US Device iPhone 7 Plus Operating System iOS 14.7.1 Hey y’all! I’m trying to figure out if there’s a way to hide a song from just one p...
Spotify Legend
798 Views
1 replies
0 likes
I am playing music on my Amazon Echo Dot from my iPhone running IOS 14.x Issue:Randomly the music stops streaming though the scrub indicator shows the music actually playing How to ReproduceStream from Spotify to ECHODuring play (when a song is playi...
I am playing music on my Amazon Echo Dot from my iPhone running IOS 14.x Issue: Randomly the music stops streaming though the scrub indicator shows the music actually playing How t...
Spotify Legend
4271 Views
9 replies
0 likes
Similar to the Desktop client, you have the ability to filter songs by the Dated Added. On mobile, it seems the playlist begins with oldest song added. Could we change or add the option to begin the playlist with newest songs added rather than scroll...
Similar to the Desktop client, you have the ability to filter songs by the Dated Added. On mobile, it seems the playlist begins with oldest song added. Could we change or add the option to begin the ...
Spotify Legend
1927 Views
3 replies
0 likes
PlanPremiumCountrySaudi ArabiaDeviceiphone 8, and pc.Operating Systemios 14. My Question or Issuethere is no podcasts appearing in the spotify app, or the spotify website.
Plan Premium Country Saudi Arabia Device iphone 8, and pc. Operating System ios 14. My Question or Issue there is no podcasts appearing in the spotify app, or the spotify website.
Newbie
6766 Views
11 replies
1 likes
To whom it may concern, Now I do not know if I am the only one experiencing this or if others have as well but this is what I’ve been dealing with for the past month or two. So I go to search for a song and the exact song I’m looking for pops up but ...
To whom it may concern, Now I do not know if I am the only one experiencing this or if others have as well but this is what I’ve been dealing with for the past month or two. So I go to searc...
Community Legend
608 Views
1 replies
0 likes
every couple of months there’s a bug that will cause my app to crash after playing music for like 20 seconds and restarting, closing redos loading everything doesn’t help and then there’s a bug update fixes it a little bit goes backs to crashing then...
every couple of months there’s a bug that will cause my app to crash after playing music for like 20 seconds and restarting, closing redos loading everything doesn’t help and then there’s a bug updat...
Community Legend
632 Views
1 replies
0 likes
I can’t scroll play or do anything once I access the app on my iPhone is it just stay still and I’m not able to scroll down or play anything or click out some thing like I want I even tried uninstalling and installing the app twice logging out and lo...
I can’t scroll play or do anything once I access the app on my iPhone is it just stay still and I’m not able to scroll down or play anything or click out some thing like I want I even tried uninstall...
Community Legend
685 Views
1 replies
0 likes
