Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28863 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93773 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423415 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293275 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey I have downloaded music onto my Windows laptop and set them up in a folder and put it into Spotify via the Local Files feature. However when I go into the playlist on my iPhone (I downloaded the playlist on my iPhone too) and try and play the mus...
Hey I have downloaded music onto my Windows laptop and set them up in a folder and put it into Spotify via the Local Files feature. However when I go into the playlist on my iPhone (I downloaded the ...
Moderator
906 Views
3 replies
0 likes
PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueThe past couple of months (4-5) I have been experiencing issues with the mobile app. It is constantly crashing, lagging and freezing. For example, I will press a song an...
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.1 My Question or Issue The past couple of months (4-5) I have been experiencing issues with the mobile app. It ...
Composer
8802 Views
13 replies
16 likes
I have spotify Premium, version 8.6.52.1200Country: LatviaIphone12As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of space on phone. Dont have any cache cleaners. I downloaded music fr...
I have spotify Premium, version 8.6.52.1200 Country: Latvia Iphone12 As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of ...
Spotify Legend
5038 Views
3 replies
0 likes
Plan: PremiumCountry: USADevice: (iPhone Xs)Operating System(iOS 14.6) For several months now I’ve been running into this issue where I’ll select a song or playlist (either downloaded or not) and the song just won’t play. It will open to the song, bu...
Plan: Premium Country: USA Device: (iPhone Xs) Operating System (iOS 14.6) For several months now I’ve been running into this issue where I’ll select a song or playlist (eit...
Spotify Legend
807 Views
3 replies
0 likes
PlanFamilyCountrySpainDeviceiPhone 12 ProOperating SystemiOS 15 Beta 19A5307g My Question or IssueI have noticed that not always I play music on my iPhone with iOS 15 Beta the Now Playing Widget appears, both on Notification Center and Control Center...
Plan Family Country Spain Device iPhone 12 Pro Operating System iOS 15 Beta 19A5307g My Question or Issue I have noticed that not always I play music on my iPhone with iOS 15 Beta th...
Spotify Star
3561 Views
3 replies
0 likes
Plan: PremiumCountry: CanadaDevice: iPhone 12 Pro + Google Hub / Google Home-miniOperating System: iOS 14.6 My Question or Issue:Suddenly I can no longer cast Spotify to any of my Google Devices. I have tried...- Google Home-Mini x2- Google Hub- Cast...
Plan: Premium Country: Canada Device: iPhone 12 Pro + Google Hub / Google Home-mini Operating System: iOS 14.6 My Question or Issue: Suddenly I can no longer cast Spotify to any of ...
Regular
2253 Views
5 replies
2 likes
PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 12 My Question or IssueBuckle up friends this is going to be a dissertation but I promise you it's all relevant:The new iOS update is not user-friendly in the slightest. You made the followin...
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12 My Question or Issue Buckle up friends this is going to be a dissertation but I promise you it's all relevant: T...
Music Fan
1925 Views
4 replies
11 likes
Hi everyone,I use the 'Go to Playlist Radio' option a lot on the desktop app, but I don't see it on the mobile version. I am just missing it? Also, I am using the free version for now just to try it out. Maybe it's on the paid version? PlanFree/Premi...
Hi everyone, I use the 'Go to Playlist Radio' option a lot on the desktop app, but I don't see it on the mobile version. I am just missing it? Also, I am using the free version for now j...
Spotify Legend
5979 Views
11 replies
0 likes
iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969. Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, couldn't find that'. Happens regardless if i create the link and s...
iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969. Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, ...
Spotify Legend
3670 Views
9 replies
5 likes
For some reason whenever my phone is connected to the usb port of my mini convertible, spotify keeps opening even after i have closed the app. I have tried this on multiple phones and its doing the same on them all. Anybody have any ideas as i would ...
For some reason whenever my phone is connected to the usb port of my mini convertible, spotify keeps opening even after i have closed the app. I have tried this on multiple phones and its doing the s...
Spotify Legend
1405 Views
3 replies
0 likes
PlanPremiumCountryChileDeviceiPhone 6sOperating SystemiOS 14.7.1 My Question or IssueThe new Recently Played feature is amazing, nevertheless, I was listening to new music and I didn't have anything close to me to add songs I liked to my Liked Songs,...
Plan Premium Country Chile Device iPhone 6s Operating System iOS 14.7.1 My Question or Issue The new Recently Played feature is amazing, nevertheless, I was listening to new music an...
Moderator
453 Views
1 replies
0 likes
harley davidson rg aquatic radio DeviceiPhone 8My Question or Issuewhen i accidently turn off the radio and put it back on, spotify connected on bluetooth goes to pause, need to stop to put it back in play, dam fustrating, setting is on autoplay.... ...
harley davidson rg aquatic radio Device iPhone 8 My Question or Issue when i accidently turn off the radio and put it back on, spotify connected on bluetooth goes to pause, need to stop t...
Spotify Legend
1419 Views
3 replies
0 likes
PlanPremiumCountryThailand Device(iPhone 12Pro)Operating System(iOS 14) My Question or IssueI can link Spotify Account to Google Home app on my iPhone but it cannot play on Mi Smart Speaker (powered by Google Assistant). I tried many ways such as unl...
Plan Premium Country Thailand Device (iPhone 12Pro) Operating System (iOS 14) My Question or Issue I can link Spotify Account to Google Home app on my iPhone but it cannot pl...
Spotify Legend
487 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.7 My Question or IssueI created a few playlists on the plane last week (on Airplane Mode), and the playlists didn't save. I don't know if there is any way to recover them?
Plan Premium Country USA Device iPhone X Operating System iOS 14.7 My Question or Issue I created a few playlists on the plane last week (on Airplane Mode), and the playlists didn't ...
Spotify Legend
966 Views
1 replies
0 likes
PlanPremiumDeviceiPhone XOperating SystemWindows 10 My Question or IssueI was able to sync couple months ago but now I cannot. Costs me hours to do but still not work.Songs imported from local files can be played on desktop but not showing up on iPho...
Plan Premium Device iPhone X Operating System Windows 10 My Question or Issue I was able to sync couple months ago but now I cannot. Costs me hours to do but still not work. Songs imp...
Spotify Legend
892 Views
4 replies
0 likes
PlanPremiumCountryTurkey Device(iPhone X)Operating System(iOS 14.6) My Question or Issue Hello everyone! This morning I woke up to a hard rock song that Spotify decided to play on its own. I had never listened to that song/band before and I've verifi...
Plan Premium Country Turkey Device (iPhone X) Operating System (iOS 14.6) My Question or Issue Hello everyone! This morning I woke up to a hard rock song...
Spotify Legend
9638 Views
5 replies
1 likes
Hello everybody, I have about 2200 songs that I've set to "available offline". I download them all with no problem. But after some time, I open the Spotify app and I'm no longer connected to Spotify, therefore losing all my downloaded tracks. Does an...
Hello everybody, I have about 2200 songs that I've set to "available offline". I download them all with no problem. But after some time, I open the Spotify app and I'm no longer connected to...
Moderator
1029 Views
4 replies
2 likes
I am trying to do a local file upload on my computer, but I can't even sync my devices. Both desktop and mobile versions are up-to-date, local file is enabled on the mobile version, and both devices are on the same Wi-Fi and connected to the same acc...
I am trying to do a local file upload on my computer, but I can't even sync my devices. Both desktop and mobile versions are up-to-date, local file is enabled on the mobile version, and both devices ...
Regular
1162 Views
3 replies
0 likes
I’m not able to pair Spotify with Apple TV HDOn the website it says that pairing was done, but my Apple TV stays in the Pairing screen. PlanPremiumCountryNetherlandsDeviceApple TV HD (4th gen.)
I’m not able to pair Spotify with Apple TV HD On the website it says that pairing was done, but my Apple TV stays in the Pairing screen. Plan Premium Country Netherlands Device Apple...
Spotify Legend
14226 Views
21 replies
3 likes
PlanPremiumCountryUKDevice(iPhone 7Operating systemiOS 14.7.1 My Question or IssueWhen I go to the downloaded podcasts section it says I always have 1 more podcast than I actually do. I have OCD so this really irritates me. Is there a way to fix this...
Plan Premium Country UK Device (iPhone 7 Operating system iOS 14.7.1 My Question or Issue When I go to the downloaded podcasts section it says I always have 1 more podcast th...
Spotify Legend
1774 Views
1 replies
0 likes
