Announcements

Help Wizard

Step 1

NEXT STEP

[iOS] app shows my username instead of displayname inside homescreen

[iOS] app shows my username instead of displayname inside homescreen

Plan

Premium

Country

Netherlands

Device

iPhone XR

Operating System

iOS15

 

My Question or Issue

Instead of showing my display name, the app shows my username which it has chosen itself and I cannot change it.

See attachment. The name shown in the screenshot is my username and not my display name (like it does on desktop)

username.png
Reply
3 Replies

Hi @PleaseFixTheApp,

 

Thank you for posting on the Community!

 

It seems like the app is having difficulties picking up the display name. Could you log out and log back in two times?, this forces the app to synchronize again. 

 

 

If this doesn't work, can you log in with another account, such as a friend's or a family member's to see if the issue persists? Alternatively, you can create a free account here, just make sure you're logged out of your own account before creating a new one.  

 

Let us know how this goes. 

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

It was finally fixed after fiddling around a lot with twitter support (found 5 other issues while doing that). Thanks.

Hi @PleaseFixTheApp,

 

Thank you for your reply.

 

We're really glad to see that everything works as it should for you again.

 

If you have more issues we suggest that you start a new topic or find an existing topic regarding those issues.

 

Have a great continued weekend 🙂 

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts