Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43365 Views

43 replies

10 likes

  • 43365 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109037 Views

116 replies

13 likes

Other
  • 109037 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
  • 1639 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301889 Views

62 replies

16 likes

  • 301889 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

  • 127806 Views
  • 19 replies
  • 38 likes

Superuser Contribution Please bring back new music notifications

Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened to artists have released music and it hasn’t been in...

Casual Listener

Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened t...

MafeG

Spotify Legend

4825 Views

6 replies

10 likes

  • 4825 Views
  • 6 replies
  • 10 likes

Superuser Contribution Can’t play saved music on iPhone unless I reset / quit the app

Premium United Kingdomiphone ios latest software update My Question or IssueSpotify on iPhone won’t play saved music unless I quit the app. Then it only plays one track before crashing again or sometimes I have to skip one or two tracks to get it pla...

Visitor

Premium  United Kingdom iphone ios latest software update    My Question or Issue Spotify on iPhone won’t play saved music unless I quit the app. Then it only plays one track befo...

MafeG

Spotify Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Developer] Romanized lyrics

When I listen to songs with English lyrics, it’s easy to sing along to. However, when it’s an Asian song or any other language that doesn’t use the English alphabet then I cannot sing along. That sort of annoys me. I love these song and I want to sin...

Newbie

When I listen to songs with English lyrics, it’s easy to sing along to. However, when it’s an Asian song or any other language that doesn’t use the English alphabet then I cannot sing along. That sor...

Eni

Moderator

2745 Views

1 replies

16 likes

  • 2745 Views
  • 1 replies
  • 16 likes

Lyrics not available

I have updated, reinstalled, and restarted my iPhone numerous times in hopes of the lyrics to show up, but I still have not gotten a solution to my problem. On my computer, the lyrics show up perfectly fine though! I have a premium account too, pleas...

Newbie

I have updated, reinstalled, and restarted my iPhone numerous times in hopes of the lyrics to show up, but I still have not gotten a solution to my problem. On my computer, the lyrics show up perfect...

1005 Views

0 replies

7 likes

  • 1005 Views
  • 0 replies
  • 7 likes

Superuser Contribution Load downloaded Podcast is slow

[Update - I measured the load time both under no-internet and weak-internet situations]-----PlanPremiumCountryJapanDeviceiPhone 12 ProOperating SystemiOS 15.1Spotify version8.6.80.1180 IssueHello wonderful Spotify team. I'm one of the millions heavy ...

Newbie

[Update - I measured the load time both under no-internet and weak-internet situations] ----- Plan Premium Country Japan Device iPhone 12 Pro Operating System iOS 15.1 Spotify version 8.6....

CarlosE

Spotify Legend

1401 Views

1 replies

0 likes

  • 1401 Views
  • 1 replies
  • 0 likes

Nothing loads in my app

PlanPremiumCountryVenezuela (USA account)DeviceiOs 5SOperating SystemiOs 12.4.1 My Question or Issue Two months ago, my iOs app started not letting me search any songs in the search bar, reaching to the point where I can only add songs to my playlist...

Casual Listener

Plan Premium Country Venezuela (USA account) Device iOs 5S Operating System iOs 12.4.1   My Question or Issue   Two months ago, my iOs app started not letting me search any songs...

MattSuda

Spotify Star

1730 Views

2 replies

1 likes

Loading problems
Search failure
  • 1730 Views
  • 2 replies
  • 1 likes

No cast icon on Spotify iphone or iPad

No cast icon on Spotify iphone or iPad even thou google home installed and setup of chrome cast audio is correct. please help

Regular

No cast icon on Spotify iphone or iPad even thou google home installed and setup of chrome cast audio is correct.   please help 

-MooZ

Newbie

4104 Views

8 replies

0 likes

  • 4104 Views
  • 8 replies
  • 0 likes

[iOS] Lyrics Feature Bug

I noticed that the lyrics are often ahead of the timing when synced so could you please fix that (even if the syncing is behind because that's not as bad as being ahead). Thank you!

Visitor

I noticed that the lyrics are often ahead of the timing when synced so could you please fix that (even if the syncing is behind because that's not as bad as being ahead). Thank you!

MattSuda

Spotify Star

894 Views

1 replies

1 likes

iOS
  • 894 Views
  • 1 replies
  • 1 likes

Superuser Contribution App doesn’t show all integrated functions at slow internet

PlanPremiumCountryGermanyDeviceiPhone 12 proOperating SystemLatest ios My Question or IssueSometimes when the connection is slower, when I try to use some app functions, via the 3 dots, it doesn’t be shown to me…for example:if I want to add a music t...

Casual Listener

  Plan Premium Country Germany Device iPhone 12 pro Operating System Latest ios    My Question or Issue Sometimes when the connection is slower, when I try to use some app f...

Kiril

Moderator

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify crashing only while locked or off spotify

Iphone XS MaxIOS: 13.5.1 Spotify Version: 8.6.80.1180 Spotify keeps consistently crashing every song in a specific playlist i try to play about 30 seconds in and when i open the app again it is restarted to the beginning of the song. I was just using...

Casual Listener

Iphone XS Max IOS: 13.5.1  Spotify Version: 8.6.80.1180   Spotify keeps consistently crashing every song in a specific playlist i try to play about 30 seconds in and when i open the app...

CarlosE

Spotify Legend

620 Views

2 replies

2 likes

  • 620 Views
  • 2 replies
  • 2 likes

Superuser Contribution App crashing in background after version updating (8.6.80.1180)

My Question or Issue:The app stops running in the background. I've tried reinstall, logging out, closing the app, everything and it still doesn't work.All this started to happen when I updated to the latest version 8.6.80.1180. PlanPremiumCountry: Me...

Casual Listener

My Question or Issue: The app stops running in the background. I've tried reinstall, logging out, closing the app, everything and it still doesn't work. All this started to happen when I updated to...

Jeremy

Spotify Legend

975 Views

4 replies

3 likes

  • 975 Views
  • 4 replies
  • 3 likes

Superuser Contribution Spotify Crashing After Updating App

My Question or IssueAfter having updated to the latest version of the app (8.6.80) Spotify will stop playing a song after around 30 sec and "crash". The app is still open in the background but the song will stop playing and if you reopen the app the ...

Newbie

My Question or Issue After having updated to the latest version of the app (8.6.80) Spotify will stop playing a song after around 30 sec and "crash".   The app is still open in the background...

CarlosE

Spotify Legend

7348 Views

22 replies

24 likes

  • 7348 Views
  • 22 replies
  • 24 likes

Superuser Contribution App crashes if in background or phone locked

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.8 My Question or IssueSpotify crashes ~30-90 seconds after putting app in background or locking screen while app is in foreground. When I open the app again, it’s paused at the star...

Regular

  Plan Premium Country United States Device iPhone 11 Operating System iOS 14.8   My Question or Issue Spotify crashes ~30-90 seconds after putting app in background or locking s...

Xenia

Spotify Legend

10711 Views

26 replies

8 likes

app crash
  • 10711 Views
  • 26 replies
  • 8 likes

Superuser Contribution iPhone 12 [iOS 14.6] Spotify constantly crashing despite supposedly solved issues

PlanPremiumCountryUSADevice(iPhone 12) (brand new)Operating System(iOS 14.6 ) My Question or IssueWhile I have pored over several posts discussing similar issues, some marked “solved,” and followed the supposed solutions, my app is constantly crashin...

Casual Listener

Plan Premium Country USA Device (iPhone 12) (brand new) Operating System (iOS 14.6 )   My Question or Issue While I have pored over several posts discussing similar issues, some marked...

CarlosE

Spotify Legend

4716 Views

13 replies

1 likes

  • 4716 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify stops playing music sometimes when I leave the app

PlanFreeCountryUSADeviceiPhone 11Operating System(iOS 13.6) My Question or IssueHi, my Spotify keeps shutting off my music when I’m in different apps. For example, I’ll play music and go into a different app and Spotify will randomly stop the music, ...

Visitor

Plan Free Country USA Device iPhone 11 Operating System (iOS 13.6)   My Question or Issue Hi, my Spotify keeps shutting off my music when I’m in different apps. For example, I’ll play ...

MafeG

Spotify Legend

26782 Views

7 replies

0 likes

  • 26782 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify overheats, crashes, drains battery Iphone XR ios15

PlanPremiumCountry DeviceiPhone XROperating SystemiOS 15A few days ago I noticed my phone overheating. While on a run spotify crashed multiple times. The next day I noticed that everytime I was listening to spotify, regardless where I was, my phone w...

Newbie

Plan Premium Country   Device iPhone XR Operating System iOS 15 A few days ago I noticed my phone overheating. While on a run spotify crashed multiple times. The next day I noticed that ...

CarlosE

Spotify Legend

3305 Views

7 replies

5 likes

  • 3305 Views
  • 7 replies
  • 5 likes

Superuser Contribution Coupures

Bonjour, j'ai un iPhone 7 et un abonnement Family. Lorsque j'écoute de la musique elle se coupe toute seule au bout d'environ 1 minute. J'ai essayé de désinstaller l'application et de la réinstaller, de rallumer mon portable, de mettre à jour MAJ et ...

Visitor

Bonjour, j'ai un iPhone 7 et un abonnement Family. Lorsque j'écoute de la musique elle se coupe toute seule au bout d'environ 1 minute. J'ai essayé de désinstaller l'application et de la réinstaller,...

CarlosE

Spotify Legend

7302 Views

3 replies

2 likes

  • 7302 Views
  • 3 replies
  • 2 likes

Superuser Contribution Songs stopping after a minute and app refreshing

PlanPremiumCountryUnited Kingdom DeviceiPhone 11 Pro Operating SystemiOS 14.1 My Question or IssueWhen I leave the Spotify app, whatever song I have on stops playing after about a minute and the app automatically refreshes. I’ve deleted the tab, logg...

Visitor

Plan Premium Country United Kingdom  Device iPhone 11 Pro  Operating System iOS 14.1   My Question or Issue When I leave the Spotify app, whatever song I have on stops playin...

CoSmoZ_swe

Casual Listener

4959 Views

7 replies

9 likes

  • 4959 Views
  • 7 replies
  • 9 likes