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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30491 Views

40 replies

9 likes

  • 30491 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95067 Views

115 replies

12 likes

Other
  • 95067 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
  • 991 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293788 Views

60 replies

15 likes

  • 293788 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123728 Views

19 replies

38 likes

  • 123728 Views
  • 19 replies
  • 38 likes

Superuser Contribution Stop Spotify from changing iPhone system volume

Spotify on desktop is taking control of iPhone system volume. There is no way to completely disconnect this without it reconnecting itself almost immedietly. I have background app refresh turned off on my iPhone. The iPhone app is COMPLETELY closed (...

Music Fan

Spotify on desktop is taking control of iPhone system volume. There is no way to completely disconnect this without it reconnecting itself almost immedietly.   I have background app refresh tu...

CarlosE

Spotify Legend

5095 Views

1 replies

1 likes

  • 5095 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song greyed out only on phone

PlanPremiumCountryNetherlandsDeviceiPhone XROperating SystemiOS 15My Question or IssueHi, This night a new song was released. If I try to play it on my phone it says song unavailable and in my playlist it’s greyed out. On my PC or in the web version ...

Casual Listener

  Plan Premium Country Netherlands Device iPhone XR Operating System iOS 15 My Question or Issue Hi,   This night a new song was released. If I try to play it on my phone it say...

Eni

Moderator

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS App can't change volume on Amazon FireCube

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15My Question or IssueJust added an Amazon Fire Cube TV G2 to my system. When controlling play from the iPhone, I cannot control volume on the Fire Cube. If I switch to one of my t...

Regular

Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15 My Question or Issue Just added an Amazon Fire Cube TV G2 to my system. When controlling play from the iPh...

Kiril

Moderator

1239 Views

4 replies

0 likes

  • 1239 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS] Remove songs from artist's "Liked songs"

PlanPremiumCountryFranceDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueHi there, I'd like to report a bug I can't manage to get rid of. This issue is affecting the "auto-generated playlist" that appears on an artist page when you like on...

Casual Listener

Plan Premium Country France Device iPhone 12 Operating System iOS 14.2   My Question or Issue Hi there, I'd like to report a bug I can't manage to get rid of. This issue is affect...

20sceal

Casual Listener

1989 Views

4 replies

0 likes

  • 1989 Views
  • 4 replies
  • 0 likes

Superuser Contribution Autoplay will not turn off when connected to speaker

PlanPremiumCountryUKDeviceiPhone SE 2020Operating SystemiOS 14.2 My Question or IssueAutoplay is turned off on every device I use, both mobile and desktop. But when I connect to a speaker with wifi, Spotify completely ignores this setting, switches t...

Casual Listener

  Plan Premium Country UK Device iPhone SE 2020 Operating System iOS 14.2   My Question or Issue Autoplay is turned off on every device I use, both mobile and desktop. But when I...

Touretti

Casual Listener

1184 Views

7 replies

0 likes

  • 1184 Views
  • 7 replies
  • 0 likes

Superuser Contribution Casting podcast audio doesn't respect audio speed setting

PlanPremiumCountryUS DeviceiPhone 13 Pro/Google Home MiniOperating SystemiOS 15 My Question or IssueWhen I cast podcast audio to my Google Home Mini, it only plays at 1x. Even when switching to 3x on the app, no difference. It's very frustrating to l...

Newbie

Plan Premium Country US   Device iPhone 13 Pro/Google Home Mini Operating System iOS 15   My Question or Issue When I cast podcast audio to my Google Home Mini, it only plays at ...

MafeG

Spotify Legend

2731 Views

1 replies

10 likes

  • 2731 Views
  • 1 replies
  • 10 likes

Superuser Contribution Songs I listen to on phone not showing in history

I have recently had this issue where songs I listen to on my iPhone don’t show up in my listening history, meanwhile songs I’m listening to on my MacBook do. The history I’m talking about isn’t the “recently played” section, but is the history that s...

Regular

I have recently had this issue where songs I listen to on my iPhone don’t show up in my listening history, meanwhile songs I’m listening to on my MacBook do. The history I’m talking about isn’t the “...

Jeremy

Spotify Legend

2161 Views

3 replies

2 likes

  • 2161 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can’t play music on Apple Watch or download

PlanPremium DeviceiPhone X (2018), Apple Watch (2019)Operating SystemiOS14, WatchOS 7 My Question or Issue hi. I now see the icon in the bottom right corner of the Spotify watch app to switch between phone and watch but when I select the watch icon i...

Newbie

  Plan Premium   Device iPhone X (2018), Apple Watch (2019) Operating System iOS14, WatchOS 7   My Question or Issue   hi. I now see the icon in the bottom right corner...

Jeremy

Spotify Legend

1551 Views

3 replies

1 likes

  • 1551 Views
  • 3 replies
  • 1 likes

How to Remove recently played Podcast in Iphone

most of us may have tapped on a podcast and it may have started playing on its own. i recently found out how you can get rid of it from your continue listening tab. open the podcast you want to remove. tap on the gear/settings icon. then, tap on mark...

Newbie

most of us may have tapped on a podcast and it may have started playing on its own. i recently found out how you can get rid of it from your continue listening tab. open the podcast you want to r...

17680 Views

0 replies

2 likes

iOS
Podcasts
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  • 0 replies
  • 2 likes

Superuser Contribution Spotify ui bug

So i have iPhone XS Max and spotify ui looks like didnt update although i did update the app and screen from my gf`s iphone 11 and it is bothers me a lot. help!

Newbie

So i have iPhone XS Max and spotify ui looks like didnt update although i did update the app and screen from my gf`s iphone 11 and it is bothers me a lot. help!

MafeG

Spotify Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch display is messy

PlanPremiumCountryIsraelDeviceApple watch 7 (iPhone 13 Pro Max)Operating SystemIOS 15.1My Question or IssueI'm not sure if it's since new WatchOS or IOS 15.1 but the spotify app is really messy and anoying! I've added a picture to let you see the mes...

Music Fan

Plan Premium Country Israel Device Apple watch 7 (iPhone 13 Pro Max) Operating System IOS 15.1 My Question or Issue I'm not sure if it's since new WatchOS or IOS 15.1 but the spotify app is ...

Eni

Moderator

900 Views

7 replies

0 likes

  • 900 Views
  • 7 replies
  • 0 likes

Superuser Contribution Pinned podcast trailer prevents jump-to progress

Recently, when I select a podcast I frequently listen to, it no longer jumps down in the playlist to my most recently listened to episode. The podcast recently posted a trailer, which is pinned to the very top of the episode list, and I’m guessing th...

Casual Listener

Recently, when I select a podcast I frequently listen to, it no longer jumps down in the playlist to my most recently listened to episode.   The podcast recently posted a trailer, which is pin...

Eni

Moderator

490 Views

1 replies

1 likes

  • 490 Views
  • 1 replies
  • 1 likes

Wifi Ceiling Speakers Disappear - Lithe Audio

Plan - PremiumCountry - UKDevice - iPhone 13, iPad 14.8Wifi Speakers - Lithe Audio Wifi Ceiling Speakers (x 3)Mesh - 4 node Asus XT8 My Question or IssueSpeakers disappear from device list in the IOS Spotify app. Tried clearing cache in Spotify App -...

Newbie

Plan - Premium Country - UK Device - iPhone 13, iPad 14.8 Wifi Speakers - Lithe Audio Wifi Ceiling Speakers (x 3) Mesh - 4 node Asus XT8   My Question or Issue Speakers disappear from dev...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
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Superuser Contribution Local Files Won't Download

I am currently in college and I have a playlist with a lot of songs from my local files. For some reason my local files won't download to my phone. I've tried many of the solutions but they all have failed. My college internet says unsecured network,...

Casual Listener

I am currently in college and I have a playlist with a lot of songs from my local files. For some reason my local files won't download to my phone. I've tried many of the solutions but they all have ...

Alex

Spotify Legend

2127 Views

7 replies

0 likes

  • 2127 Views
  • 7 replies
  • 0 likes

Superuser Contribution Local files appear downloaded and playable, but are unplayable.

PlanPremiumCountryUnited StatesDeviceiPhone 8 and Acer AspireOperating SystemiOS 15.2 and Windows 11 Home My Question or IssueAll of my local files are playable on my computer, but when I sync them to my phone they do appear, but are unplayable. They...

Casual Listener

  Plan Premium Country United States Device iPhone 8 and Acer Aspire Operating System iOS 15.2 and Windows 11 Home   My Question or Issue All of my local files are playable on my...

Alex

Spotify Legend

2679 Views

4 replies

0 likes

  • 2679 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Can’t report a song/ user

Hi when I follow the guidance on the website to report content it doesn’t come up as an option, as I can see is what is attached. Ideas?

Newbie

Hi when I follow the guidance on the website to report content it doesn’t come up as an option, as I can see is what is attached. Ideas?

Eni

Moderator

630 Views

1 replies

0 likes

Mobile
Other
  • 630 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Text bunched up/overlaid when adding to playlists

PlanPremiumCountryUKDeviceiPadOperating SystemiOS 12.5.5Spotify updated to version 8.6.74.1541 My Question or Issue Please note that this problem does not occur in Windows Web Player or on Android. When playing a song that I wish to add to another pl...

Regular

Plan Premium Country UK Device iPad Operating System iOS 12.5.5 Spotify updated to version 8.6.74.1541   My Question or Issue   Please note that this problem does not occur in W...

Novy

Moderator

1109 Views

3 replies

0 likes

  • 1109 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files Not Playing After Transferring Data Onto a New Phone

PlanPremiumCountryU.S.DeviceiPhone 13Operating SystemiOS 15.0.2 My Question or IssueHey,So I had just got a new phone and had transferred all my data onto it, but for some unknown reason, whenever I want to play a local file, it doesn't let me play i...

Regular

Plan Premium Country U.S. Device iPhone 13 Operating System iOS 15.0.2   My Question or Issue Hey, So I had just got a new phone and had transferred all my data onto it, but for some ...

MafeG

Spotify Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Listening Party

The execution would be similar to Amazon's new Beta feature "Watch Party" where an Amazon subscriber is able to navigate to a chosen movie in the Amazon catalogue and select the new "watch party" instead of "play". This generates a unique sharable UR...

Newbie

The execution would be similar to Amazon's new Beta feature "Watch Party" where an Amazon subscriber is able to navigate to a chosen movie in the Amazon catalogue and select the new "watch party" ins...

MafeG

Spotify Legend

401 Views

1 replies

0 likes

iOS
Playlists
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution "See More" button obstructed by song bar

PlanPremiumCountry Device(iPhone 12 Mini My Question or Issue See photo attached. When browsing playlists, in this example workout playlists, the button to "see more" playlists is unable to be pressed because the bar with the current song is blocking...

Newbie

Plan Premium Country   Device (iPhone 12 Mini   My Question or Issue   See photo attached. When browsing playlists, in this example workout playlists, the button to "see more"...

CarlosE

Spotify Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes