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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142491 Views

503 replies

108 likes

  • 142491 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

99117 Views

19 replies

38 likes

  • 99117 Views
  • 19 replies
  • 38 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

Casual Listener

Plan Free Country United States   Device iPhone 12 Pro Operating System iOS 14.7   My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash ...

Alex

Spotify Legend

3708 Views

7 replies

0 likes

app crash
Crash
  • 3708 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify issues on Apple Watch

PlanFree/PremiumCountry DeviceApple Watch 6 GPSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA few big issues with Spotify on the Apple Watch: I have the GPS one, not cellular. Downloading to the watch took several tries...

Newbie

Plan Free/Premium Country   Device Apple Watch 6 GPS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A few big issues with Spotify on the Appl...

CarlosE

Spotify Legend

6879 Views

1 replies

9 likes

  • 6879 Views
  • 1 replies
  • 9 likes

Superuser Contribution [Developer] How can you force downloads to Iwatch

I have all updated software on my phone and on my watch and I have the latest spotify app loaded on my I Watch 5. It downloaded about half of my podcasts and now it won't download anymore. It downloaded 4 and I have 3 more to go. It's just stuck. I h...

Newbie

I have all updated software on my phone and on my watch and I have the latest spotify app loaded on my I Watch 5.  It downloaded about half of my podcasts and now it won't download anymore.&nbsp...

Eni

Moderator

519 Views

1 replies

1 likes

Developer
  • 519 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not getting any push notifications

PlanPremiumCountryIsraelDeviceiPhone XS Max, iPad Pro, MacBook Air.Operating SystemLatest. My Question or IssueHi. All notification on either email and push are enabled in my account. However, I don’t get notifications. The only ones I get are emails...

Casual Listener

Plan Premium Country Israel Device iPhone XS Max, iPad Pro, MacBook Air. Operating System Latest.   My Question or Issue Hi. All notification on either email and push are enabled in my...

AeroZ

Composer

2471 Views

6 replies

1 likes

NEW ALBUMS
new tracks
New Update
Notifications
  • 2471 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playback Slider is Bugged

PlanPremiumCountryUnited States of AmericaDeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI am having a problem with the Spotify iOS app where I’ll be playing a song on the app and when I go back to the app the slider starts from the be...

Newbie

Plan Premium Country United States of America Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue I am having a problem with the Spotify iOS app where I’ll be playing a...

Ver

Spotify Legend

1558 Views

1 replies

0 likes

bug
playback
  • 1558 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY OFFLINE NO 3G/4G

Depois de anos usando o app premium e funcionando perfeitamente, o meu app ficou offline no 3g / 4g só fica online utilizando o wifi. Já fiz de tudo, RESET não aparelho, atualização do app e está todas as contas e adicionei novamente e nadaaa. ME AJU...

Casual Listener

Depois de anos usando o app premium e funcionando perfeitamente, o meu app ficou offline no 3g / 4g só fica online utilizando o wifi. Já fiz de tudo, RESET não aparelho, atualização do app e est...

Alex

Spotify Legend

2635 Views

4 replies

1 likes

  • 2635 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify freeze on home screen

PlanPremiumCountryMalaysiaDeviceiPhone 12Operating SystemiOS 14.7.1 My Question or IssueMy Spotify app freezes in the home tab whenever I open the app. I have tried reinstalling, logging out then in, clearing safari's cache (not sure if this affects ...

spotify home.jpg spotify chrome.jpg

Newbie

Plan Premium Country Malaysia Device iPhone 12 Operating System iOS 14.7.1   My Question or Issue My Spotify app freezes in the home tab whenever I open the app. I have tried reinstall...

jamesbuick

Casual Listener

2272 Views

10 replies

4 likes

  • 2272 Views
  • 10 replies
  • 4 likes

Superuser Contribution On iPhone XR, Spotify sounds noticeably worse than Deezer and Apple Music, but not on iMac

PlanPremiumCountry DeviceiPhone XR, iMac 2018, Operating SystemiOS 14.7.1 MacOS 11.5.2 It's especially notable on piano music like Keith Jarrett's Köln Concert: The different music services sound comparably well on my iMac, but on my iPhone XR, Spoti...

Visitor

  Plan Premium Country   Device iPhone XR, iMac 2018,  Operating System iOS 14.7.1  MacOS 11.5.2   It's especially notable on piano music like Keith Jarrett's Köln ...

Alex

Spotify Legend

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution [MOBILE] Add a popup after setting sleep timer

Sometimes when using sleep timer it’s hard to know if you pressed the right setting/know if it’s set. It would be nice to have a popup similar to the “Added to queue” message that pops up when adding a song to the queue. This could confirm it’s been ...

Visitor

Sometimes when using sleep timer it’s hard to know if you pressed the right setting/know if it’s set. It would be nice to have a popup similar to the “Added to queue” message that pops up when adding...

Novy

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Buttons overlapping when searching for songs in playlist

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be posting this as comment to every topic I can, becaus...

spotify-bug.jpg

Casual Listener

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be p...

MateusM

Spotify Star

1098 Views

5 replies

0 likes

  • 1098 Views
  • 5 replies
  • 0 likes

Solved!! I dont have this new mini-player interface

PlanPremiumCountryHongKong,ChinaDeviceiPhone 8Operating SystemiOS 15 My Question or Issuemy spotify: others: I dont have this new mini-player interface. And how can I get it? 

微信图片_20210829183152.jpg 微信图片_20210829182758.jpg

Newbie

Plan Premium Country HongKong,China Device iPhone 8 Operating System iOS 15   My Question or Issue my spotify:   others:  I dont have this new mini-player interface. And how c...

Emilia_8

Community Legend

1780 Views

1 replies

0 likes

  • 1780 Views
  • 1 replies
  • 0 likes

Is there a way to sort the "My Episodes" playlist from oldest to newest?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

618 Views

1 replies

2 likes

  • 618 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify keeps stopping

PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spotify keeps pausing (at the 11second mark of a song to be precise). I have to restart the app for the song to play. Once t...

Newbie

Plan Free/Premium Country Australia Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   My spotify keeps pausing (at the 11seco...

Ver

Spotify Legend

766 Views

4 replies

0 likes

  • 766 Views
  • 4 replies
  • 0 likes

Superuser Contribution Volume raising and lowering on its own.

I’ve been having a issue since about the release of iPhone 12 Pro Max where my volume just does it’s own thing.PlanPremiumCountryUSADeviceIPHONE 12 PRO MAXOperating SystemiOS 14.7.1

Newbie

I’ve been having a issue since about the release of iPhone 12 Pro Max where my volume just does it’s own thing. Plan Premium Country USA Device IPHONE 12 PRO MAX Operating System iOS 14.7.1 ...

CarlosE

Spotify Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Episodes playlist always shows one episode, even when it's empty...

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS My Question or IssueA few weeks ago, I downloaded the oldest episode of Up First, which went to the My Episodes playlist. The next day, the episode was removed, and so was my download. The reason...

Visitor

Plan Premium Country US Device iPhone XS Operating System iOS   My Question or Issue A few weeks ago, I downloaded the oldest episode of Up First, which went to the My Episodes playlis...

CarlosE

Spotify Legend

750 Views

6 replies

0 likes

  • 750 Views
  • 6 replies
  • 0 likes

Superuser Contribution not playing selected songs

PlanFreeCountryukDevice(iPhone 8, Operating Systemios14 My Question or IssueSpotify keeps playing 'suggested songs' rather than the ones I have selected, even if it is in the middle of a selected album or pplaylist.Why is this?

Newbie

Plan Free Country uk Device (iPhone 8,  Operating System ios14   My Question or Issue Spotify keeps playing 'suggested songs' rather than the ones I have selected, even if it is i...

Novy

Moderator

1238 Views

1 replies

0 likes

  • 1238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Episodes Bug

PlanPremium CountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueI am getting a bug in the “Your Episodes” podcast playlist. It shows “1 Episode” even though it is empty. It is really bothering me. How can I fix it?

Visitor

Plan Premium  Country USA Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue I am getting a bug in the “Your Episodes” podcast playlist. It shows “1 Episode” ev...

Jeremy

Spotify Legend

858 Views

5 replies

0 likes

  • 858 Views
  • 5 replies
  • 0 likes

Superuser Contribution Offline not working

PremiumCountryUSADeviceiPhone 8 I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it works fine but as soon as I’m on offline mode it won’t let me listen to down...

Visitor

  Premium Country USA Device iPhone 8   I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it ...

Jeremy

Spotify Legend

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue not functioning for podcasts

Plan: Premium DuoCountry: USA Device: iPhone 12 miniOperating System: iOS 14.7.1 My Question or Issue: Queue isn't functioning with podcast episodes only. Songs queue up just fine. Behavior: Will allow podcast episodes to be added, but player simply ...

Casual Listener

  Plan: Premium Duo Country: USA   Device: iPhone 12 mini Operating System: iOS 14.7.1   My Question or Issue:   Queue isn't functioning with podcast episodes o...

Elena

Moderator

2156 Views

3 replies

0 likes

  • 2156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify shuts down a few minutes after pausing music on Lock Screen

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueIn the past months, I would be able to pause my music from the Lock Screen and after some time I would still be able to play the song from the Lock Screen. Now I paus...

Newbie

  Plan Premium Country USA  Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue In the past months, I would be able to pause my music from the Lock Screen an...

MafeG

Spotify Legend

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes