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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37283 Views

41 replies

10 likes

  • 37283 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102850 Views

115 replies

12 likes

Other
  • 102850 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
  • 1315 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299227 Views

61 replies

16 likes

  • 299227 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125905 Views

19 replies

38 likes

  • 125905 Views
  • 19 replies
  • 38 likes

Auto off

Hello, I have a problem on my iphone with 15.1 ios . Spotify turns itself off after a short time. I have the last update. Thanks for your help

Newbie

Hello, I have a problem on my iphone with 15.1 ios . Spotify turns itself off after a short time. I have the last update. Thanks for your help

RobertoEsposito

Newbie

737 Views

2 replies

2 likes

  • 737 Views
  • 2 replies
  • 2 likes

Superuser Contribution [iOS][Developer] Ability to sort playlist songs in Custom order on iphone

I spend alot of time sorting songs in my playlists using the "Cutsom order" filter on my PC desktop app but on my iphone 13 there's no Custom order option. The only available options are to sort by: Title, Artist, Album or Recently added. That's so u...

Visitor

I spend alot of time sorting songs in my playlists using the "Cutsom order" filter on my PC desktop app but on my iphone 13 there's no Custom order option. The only available options are to sort by: ...

MafeG

Spotify Legend

540 Views

1 replies

0 likes

Developer
iOS
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Artist name on songs

On songs that have multiple artists, if I click the artist name I want to be taken to that artist’s page, but it only takes me to the first artist listed. I want to be able to click the name of the second artist and be taken to their page, not the fi...

Regular

On songs that have multiple artists, if I click the artist name I want to be taken to that artist’s page, but it only takes me to the first artist listed. I want to be able to click the name of the s...

CarlosE

Spotify Legend

1188 Views

6 replies

2 likes

iOS
Other
  • 1188 Views
  • 6 replies
  • 2 likes

Superuser Contribution My iPhone can't play the song from local files

Songs I download on websites , can played on my laptop but can't played on my phone , I tried to reinstall it 、update it 、shut down the phone and laptop , but non of them work , these songs just keep appear on my playlist but when I press the play bu...

Casual Listener

Songs I download on websites , can played on my laptop but can't played on my phone , I tried to reinstall it 、update it 、shut down the phone and laptop , but non of them work , these songs just...

CarlosE

Spotify Legend

1101 Views

5 replies

0 likes

local files
  • 1101 Views
  • 5 replies
  • 0 likes

Superuser Contribution iOS - set music widget default to spotify

Hi, one thing that has bugged me for years is that the music widget in control centre only activates after spotify has been opened through other means first. Is there a way to set the music widget default app to Spotify? Right now when you press the ...

Newbie

Hi,    one thing that has bugged me for years is that the music widget in control centre only activates after spotify has been opened through other means first.   Is there a way to...

Charlesm08

Newbie

6098 Views

2 replies

0 likes

  • 6098 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error occurred when directing from instagram story

Plan - PremiumCountry - USADevice - iPhone 13 ProOperating System - iOS 15My Question or IssueShared a link from Spotify to Instagram story but some of my friends (including myself) ran into error message when clicking “Playing on Spotify” from the s...

Newbie

Plan - Premium Country - USA Device - iPhone 13 Pro Operating System - iOS 15 My Question or Issue Shared a link from Spotify to Instagram story but some of my friends (including myself) ran i...

Jeremy

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Spotify not connecting over cellular

PlanPremiumCountryUSDeviceiPhone 8 plusOperating SystemiOS 11.4.1 My Question or Issue For about a week now my Spotify shows "Connecting..." At the bottom of the app whenever I am not connected to a wifi network. I have restarted my phone, deleted th...

Casual Listener

Plan Premium Country US Device iPhone 8 plus Operating System iOS 11.4.1   My Question or Issue  For about a week now my Spotify shows "Connecting..." At the bottom of the app whe...

Saki咲

Newbie

13665 Views

13 replies

1 likes

  • 13665 Views
  • 13 replies
  • 1 likes

Superuser Contribution Log in problem

PlanPremiumCountryUKDevice(iPhone 7)Operating System(iOS 10.) My Question or IssueI able to log in via my computer but the app on my iPhone is not allowing me to log in. I have uninstalled and reinstalled the app, restarted my phone, etc but it is st...

Newbie

Plan Premium Country UK Device (iPhone 7) Operating System (iOS 10.)   My Question or Issue I  able to log in via my computer but the app on my iPhone is not allowing me to log in...

CarlosE

Spotify Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in iPhone 13 pro

 PlanPremiumCountryUkDevice(iPhone 13 pro Operating System(iOS 11) My Question or IssueI am trying to set up Spotify on my new iPhone however the app won’t log in via any of the available methods. I have uninstalled and reinstalled and tried the clea...

Newbie

  Plan Premium Country Uk Device (iPhone 13 pro  Operating System (iOS 11)   My Question or Issue I am trying to set up Spotify on my new iPhone however the app won’t log in via ...

MafeG

Spotify Legend

822 Views

1 replies

1 likes

  • 822 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS][Other] Make the queue function work properly and consistently

Queue option is something i use daily. it is so frustrating when i start a queue and it doesn’t keep the songs in order when i choose them or they don’t add to the queue at all. please fix this issue.

Visitor

Queue option is something i use daily. it is so frustrating when i start a queue and it doesn’t keep the songs in order when i choose them or they don’t add to the queue at all. please fix this issue.

MafeG

Spotify Legend

523 Views

1 replies

0 likes

iOS
Other
  • 523 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New challenges adding a song to a playlist (iOS)

In the latest updates it has become harder and harder to add a song to a playlist. I have more then 250 playslist. I ordered them alphabetically.- in the normal list my playslist are ordered alphabetically (by hand = custom order) but when I want to ...

Regular

In the latest updates it has become harder and harder to add a song to a playlist. I have more then 250 playslist. I ordered them alphabetically. - in the normal list my playslist are ordered alphab...

Chrizzzly

Regular

2213 Views

6 replies

1 likes

iOS
  • 2213 Views
  • 6 replies
  • 1 likes

Enhance Feature

Plan: Premium DUOCountry: US Device: iPhone 12Operating System: latest iOS My partner and I are under the same plan. He has the enhance feature- I do not. I can't figure out who to talk to get an answer or get this resolved. How do I get the enhance ...

Newbie

  Plan: Premium DUO Country: US   Device: iPhone 12 Operating System: latest iOS   My partner and I are under the same plan. He has the enhance feature- I do not. I can't...

862 Views

0 replies

1 likes

enhance
  • 862 Views
  • 0 replies
  • 1 likes

Superuser Contribution local files don’t show up on my iphone

hello, i’ve tried everything and i can’t get my local files to show up on my iphone. i’ve restarted my computer & my phone, i’ve cleared my spotify cache, made sure both devices are up to date and running on the latest version of spotify! i’ve turned...

Casual Listener

hello, i’ve tried everything and i can’t get my local files to show up on my iphone. i’ve restarted my computer & my phone, i’ve cleared my spotify cache, made sure both devices are up to date an...

luyerka

Casual Listener

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Superuser Contribution Listening History does NOT show individual tracks, how to fix?

Premium account, USA. iPhone 11, latest iOS 15. When I go to the Listening History, it shows links to random playlists and a few songs but this does not reflect all of the songs that I listened to yesterday. More than 95% is missing — it shows 7 song...

Casual Listener

Premium account, USA. iPhone 11, latest iOS 15.   When I go to the Listening History, it shows links to random playlists and a few songs but this does not reflect all of the songs that I liste...

Jeremy

Spotify Legend

3774 Views

2 replies

2 likes

  • 3774 Views
  • 2 replies
  • 2 likes

Local Files won't play on iPhone app.

Just got a new iPhone 12 (had an iPhone 8+ before). For some reason, any tracks in my local files will NOT play on the Spotify app. They synced & played just fine on my iPhone 8+. All tracks play just fine on my PC. On the iPhone app, It looks like t...

Casual Listener

Just got a new iPhone 12 (had an iPhone 8+ before). For some reason, any tracks in my local files will NOT play on the Spotify app. They synced & played just fine on my iPhone 8+. All tracks...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

Try to play on iPad a playlist created on PC

I imported a few CDs in Spotify (Premium plan in Canada) on my Windows PC. I successfully created a playlist with songs from these CDs. I then opened Spotify on my iPad (latest IOS) that is on the same WiFi; I did the same with my iPhone. I cannot se...

Casual Listener

I imported a few CDs in Spotify (Premium plan in Canada) on my Windows PC. I successfully created a playlist with songs from these CDs. I then opened Spotify on my iPad (latest IOS) that is on the sa...

rbasque

Casual Listener

1050 Views

6 replies

0 likes

Share playlist windows IOS
  • 1050 Views
  • 6 replies
  • 0 likes

Superuser Contribution Stop Spotify from changing iPhone system volume

Spotify on desktop is taking control of iPhone system volume. There is no way to completely disconnect this without it reconnecting itself almost immedietly. I have background app refresh turned off on my iPhone. The iPhone app is COMPLETELY closed (...

Music Fan

Spotify on desktop is taking control of iPhone system volume. There is no way to completely disconnect this without it reconnecting itself almost immedietly.   I have background app refresh tu...

CarlosE

Spotify Legend

5117 Views

1 replies

1 likes

  • 5117 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song greyed out only on phone

PlanPremiumCountryNetherlandsDeviceiPhone XROperating SystemiOS 15My Question or IssueHi, This night a new song was released. If I try to play it on my phone it says song unavailable and in my playlist it’s greyed out. On my PC or in the web version ...

Casual Listener

  Plan Premium Country Netherlands Device iPhone XR Operating System iOS 15 My Question or Issue Hi,   This night a new song was released. If I try to play it on my phone it say...

Eni

Moderator

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS App can't change volume on Amazon FireCube

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15My Question or IssueJust added an Amazon Fire Cube TV G2 to my system. When controlling play from the iPhone, I cannot control volume on the Fire Cube. If I switch to one of my t...

Regular

Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15 My Question or Issue Just added an Amazon Fire Cube TV G2 to my system. When controlling play from the iPh...

Kiril

Moderator

1277 Views

4 replies

0 likes

  • 1277 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS] Remove songs from artist's "Liked songs"

PlanPremiumCountryFranceDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueHi there, I'd like to report a bug I can't manage to get rid of. This issue is affecting the "auto-generated playlist" that appears on an artist page when you like on...

Casual Listener

Plan Premium Country France Device iPhone 12 Operating System iOS 14.2   My Question or Issue Hi there, I'd like to report a bug I can't manage to get rid of. This issue is affect...

20sceal

Casual Listener

2051 Views

4 replies

0 likes

  • 2051 Views
  • 4 replies
  • 0 likes