Help Wizard

Step 1


Group Session disconnects after a while

Group Session disconnects after a while







iPhone 11

Operating System

iOS 15.1


My Question or Issue

I tried out the Group Sessions in beta with a friend and we found that it disconnects after a while. At one point we thought we were listening to the same song together but turns out we had disconnected from the group session and begun listening to separate songs on shuffle.

Later I went to pause the song and when I hit play again, it disconnected our session again.

1 Reply

Hey there @melodramax


Thanks for reaching out about this here in the Community. 


Could you give it a try using a different internet connection to check if that makes the difference?


If this doesn't do the trick, we suggest logging out, restarting your device and then logging back in. 


Let us know how it goes.

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