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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45374 Views
  • 15 replies
  • 36 likes
  • 45374 Views
  • 15 replies
  • 36 likes

Superuser Contribution App glitches when playing music from search bar

There is a glitch when trying to play music directly from the search bar. While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, that music will stop and the banner at the bottom (with the...

  • Regular
  • There is a glitch when trying to play music directly from the search bar.  While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, t...
  • CarlosE
  • Moderator
  • 1340 Views
  • 7 replies
  • 1 likes
  • 1340 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution New Your Library test (iOS & Android)

Spotify is testing a new version of Your Library in the mobile app with select users. There is currently no way to sign up for this test without being invited, but we thank you for your interest. This thread is your go-to destination for asking quest...

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  • Spotify Star
  • Spotify Star
  • Spotify is testing a new version of Your Library in the mobile app with select users. There is currently no way to sign up for this test without being invited, but we thank you for your interest.&nbs...
  • MattSuda
  • Spotify Star
  • 23462 Views
  • 120 replies
  • 25 likes
  • 23462 Views
  • 120 replies
  • 25 likes

Superuser Contribution Organize by Genre/Artist/Album

Spotify should create a new feature to organize all the music by Genre/Artist/Album, and leave the Playlist as an extra tool to select your favorite songs. Otherwise, for now, we need to create a playlist with the Genre, Into that the Artist and them...

  • Casual Listener
  • Spotify should create a new feature to organize all the music by Genre/Artist/Album, and leave the Playlist as an extra tool to select your favorite songs.   Otherwise, for now, we need to c...
  • Mihail
  • Spotify Legend
  • 1784 Views
  • 4 replies
  • 17 likes
  • 1784 Views
  • 4 replies
  • 17 likes

Superuser Contribution Sound doesn’t play when I have another media app open.

PlanPremiumCountryUSA Device(iPhone 7 Plus)Operating SystemiOS 14 My Question or IssueSpotify sound is unresponsive if I have another app that plays sound open at the same time. If I’m listening to Spotify and stop it to open up another app such as Y...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 7 Plus) Operating System iOS 14   My Question or Issue Spotify sound is unresponsive if I have another app that plays sound open at th...
  • Mihail
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files doesn’t work anymore (IPHONE)

PlanPremiumDeviceiPhone 12 iOS 14.4.2 Hello, I recently changed my phone from an iPhone 11 to 12. And on my old phone I had the local files from my computer on a playlist and downloaded so they were working online and offline.But now it can’t work on...

  • Visitor
  • Plan Premium Device iPhone 12 iOS 14.4.2   Hello, I recently changed my phone from an iPhone 11 to 12. And on my old phone I had the local files from my computer on a playlist and downloade...
  • Jeremy
  • Spotify Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch 4: Suddenly stops streaming, only controls iPhone now

Plan:PremiumCountryUSDeviceApple Watch 4 paired with iPhone 12 pro max: Both latest versions iOSOperating System(iOS 14.4 on phone ) My Question or IssueMy Apple Watch has been streaming Spotify for months now just fine.Yesterday, all of a sudden, it...

  • Music Fan
  • Plan: Premium Country US Device Apple Watch 4 paired with iPhone 12 pro max: Both latest versions iOS Operating System (iOS 14.4 on phone )   My Question or Issue My Apple Watch has be...
  • CarlosE
  • Moderator
  • 2956 Views
  • 17 replies
  • 0 likes
  • Apple Watch
  • 2956 Views
  • 17 replies
  • 0 likes

Screen freezes, bad user experience

PlanPremiumCountryUsDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueMusic keeps playing buttons work in a small minimized window. intermittent, last repro was after connecting to Bluetooth on car, turned off car walked around, cane ba...

  • Visitor
  • Plan Premium Country Us Device (iPhone 11) Operating System (iOS 14.2)   My Question or Issue Music keeps playing  buttons work in a small minimized window.   intermittent...
  • Billy-J
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple CarPlay Home-screen is a mess

PlanPremiumCountrySwedenDeviceiPhone 12ProOperating SystemiOS 14.4.2 My Question or IssueEverytime I start Spotify in Apple CarPlay there´s different content on the home-screen. This is really annoying and it also goes against the purpose with CarPla...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 12Pro Operating System iOS 14.4.2   My Question or Issue Everytime I start Spotify in Apple CarPlay there´s different content on the home-scre...
  • Alex
  • Spotify Legend
  • 847 Views
  • 1 replies
  • 1 likes
  • 847 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast Notification Pop Up Not Showing

Plan - Premium (Duo)Country -USDevice - iPhone 12Operating System - iOS 14.4My Question or Issue Hi there! When clicking on Follow on a podcast, I do not get the option to get push notifications. Instead I get a white bar at the bottom that says “OK,...

  • Casual Listener
  • Plan - Premium (Duo) Country -US Device - iPhone 12 Operating System - iOS 14.4 My Question or Issue   Hi there!   When clicking on Follow on a podcast, I do not get ...
  • Ver
  • Spotify Legend
  • 1604 Views
  • 5 replies
  • 1 likes
  • 1604 Views
  • 5 replies
  • 1 likes

Superuser Contribution Listening history feature problem

PlanPremiumCountryArgentinaDevice(iPhone XR)Operating SystemiOS 14.4.2 Hi, ever since getting the new listening history feature on the Home tab i still don’t understand why mine looks like this. it only shows the list of songs with no division, sourc...

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  • Music Fan
  • Plan Premium Country Argentina Device (iPhone XR) Operating System iOS 14.4.2   Hi, ever since getting the new listening history feature on the Home tab i still don’t understand why min...
  • AeroZ
  • Composer
  • 907 Views
  • 4 replies
  • 0 likes
  • 907 Views
  • 4 replies
  • 0 likes

Solved!! Audio quality over 4G / solved

I'm an **bleep**, the Low Data Mode was turned on.This thread may be deleted, but probably it is wise not to, there are probably more idiots like me out there >>>PlanPremiumCountryNetherlandsDeviceiPhone SE 2020My Question or Issue:Hi,I have set Spot...

  • Casual Listener
  •   I'm an **bleep**, the Low Data Mode was turned on. This thread may be deleted, but probably it is wise not to, there are probably more idiots like me out there 😅   >>> ...
  • Billy-J
  • Spotify Star
  • 937 Views
  • 3 replies
  • 0 likes
  • 937 Views
  • 3 replies
  • 0 likes

Quality tanks when on VOIP (Discord)

Hello friends of the Spotify Community Thank you for your time...I have this situation popping up, and here is my set up.iPhone 7 running the latest iOSAirPods is my bluetooth audio solution. Before I used to use my wired EarPods where when I had Dis...

  • Newbie
  • Hello friends of the Spotify Community   Thank you for your time... I have this situation popping up, and here is my set up. iPhone 7 running the latest iOS AirPods is my bluetooth audio so...
  • Anyonesss
  • Casual Listener
  • 1640 Views
  • 1 replies
  • 0 likes
  • 1640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline Only On WiFi

PlanPremiumCountryUSADeviceiPhone 12 Pro Operating SystemiOS 14.4.2 Spotify is offline only while on WiFi after updating to the most recent version. Spotify has "local network access" in iPhone settings and works fine on LTE/5G networks. I've tried: ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 Pro  Operating System iOS 14.4.2   Spotify is offline only while on WiFi after updating to the most recent version. Spotify has "local net...
  • Alex
  • Spotify Legend
  • 718 Views
  • 3 replies
  • 0 likes
  • 718 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify closing by itself

PlanFreeCountry Deviceiphone xrOperating Systemios 14.0.1 My Question or IssueSo my spotify app keeps closing by itself sometimes when I'm using other apps, sometimes when my screen is locked. I thought it might be because I have too many apps opened...

  • Casual Listener
  • Plan Free Country   Device iphone xr Operating System ios 14.0.1   My Question or Issue So my spotify app keeps closing by itself sometimes when I'm using other apps, sometimes wh...
  • Novy
  • Moderator
  • 17624 Views
  • 11 replies
  • 0 likes
  • 17624 Views
  • 11 replies
  • 0 likes

Superuser Contribution "Browse" appears offline while everything else is online

Hi, While I'm on 4G on my iPhone the "Browse" section of Spotify seems to be offline with the message: "Browse is not available while you're offline. Please connect to the internet and try again.". Everything else works perfectly (internet connection...

  • Newbie
  • Hi,   While I'm on 4G on my iPhone the "Browse" section of Spotify seems to be offline with the message: "Browse is not available while you're offline. Please connect to the internet and try...
  • Mihail
  • Spotify Legend
  • 873 Views
  • 5 replies
  • 1 likes
  • 873 Views
  • 5 replies
  • 1 likes

Superuser Contribution Charts page title "ghosting" on scroll

iOS App Version8.6.8.1211PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.4.1 My Question or IssueNavigate to the Charts page from the Search tab, then scroll down. You'll see that the page title, "Charts", gets duplicated with a smaller fon...

  • Roadie
  • iOS App Version 8.6.8.1211 Plan Premium Country USA Device iPhone X Operating System iOS 14.4.1   My Question or Issue Navigate to the Charts page from the Search tab, then...
  • CarlosE
  • Moderator
  • 1119 Views
  • 14 replies
  • 0 likes
  • 1119 Views
  • 14 replies
  • 0 likes

Superuser Contribution Clicking on song (non-downloaded) and it won't play

PlanPremiumUSA Device(iPhone 11promaxOperating System(iOS 14 My Question or IssueEvery single time I open spotify, I click a song to play (one that is not downloaded) and it never plays. I always have to restart the app and when I click on the song a...

  • Casual Listener
  • Plan Premium USA   Device (iPhone 11promax Operating System (iOS 14   My Question or Issue Every single time I open spotify, I click a song to play (one that is not downloaded) an...
  • CarlosE
  • Moderator
  • 538 Views
  • 5 replies
  • 0 likes
  • 538 Views
  • 5 replies
  • 0 likes

Superuser Contribution Disable driving mode

Every single time I get in my car, the app pops up a box asking me if I want to use driving mode. No matter how many times I say no, it keeps popping up! It is the most annoying thing, it doesn't let me play music until I do something with it. Can th...

  • Music Fan
  • Every single time I get in my car, the app pops up a box asking me if I want to use driving mode. No matter how many times I say no, it keeps popping up! It is the most annoying thing, it doesn't let...
  • Msftric
  • Regular
  • 28182 Views
  • 24 replies
  • 21 likes
  • 28182 Views
  • 24 replies
  • 21 likes

Spotify makes battery drain quicker when i’m offline?

When spotify is offline and i play music, the battery on my phone drains quicker compared to when i’m connected to wifi? I’m not sure if this is normal. I’ve tried so many different things to see if anything can help but nothing is changing. I’ve del...

  • Music Fan
  •   When spotify is offline and i play music, the battery on my phone drains quicker compared to when i’m connected to wifi?   I’m not sure if this is normal. I’ve tried so many different ...
  • Robert_W
  • Community Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Lyric not available on iOS

PlanPremium DuoCountrySingapore DeviceiPhone 12,Operating SystemOS 14.4.2 Lyric is not available for my account. My wife who is under the same Duo account has lyrics. She tried logging in her account on my phone and having no problem.I guess it's an ...

  • Casual Listener
  •   Plan Premium Duo Country Singapore   Device iPhone 12, Operating System OS 14.4.2   Lyric is not available for my account. My wife who is under the same Duo account has ly...
  • Billy-J
  • Spotify Star
  • 604 Views
  • 5 replies
  • 0 likes
  • iOS
    lyric
  • 604 Views
  • 5 replies
  • 0 likes