Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37293 Views

41 replies

10 likes

  • 37293 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
  • 102897 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

  • 299240 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

  • 126021 Views
  • 19 replies
  • 38 likes

Search function on iOS mobile application

Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I search in playlists, albums, artists or podcasts. Th...

Music Fan

Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Superuser Contribution Display bug - new apple watch series 7 app

Hi all, I received the Apple Watch Series 7 (41mm) today. As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing' screen in the app, the 'like' button and the device button are both ...

Casual Listener

Hi all,   I received the Apple Watch Series 7 (41mm) today.   As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing'...

Jeremy

Spotify Legend

4094 Views

14 replies

4 likes

  • 4094 Views
  • 14 replies
  • 4 likes

Superuser Contribution Queue Button Not Working!

Plan - Family Free/Premium - premium Country - USA DeviceiPhone 11 Pro MaxOperating System(iOS 13.3.1) My Question or IssueBasically when I press the queue button on the bottom of the screen nothing happens. I also tried (many many times) to press th...

Casual Listener

Plan - Family  Free/Premium - premium  Country - USA   Device iPhone 11 Pro Max Operating System (iOS 13.3.1)   My Question or Issue Basically when I press the ...

Jeremy

Spotify Legend

5773 Views

14 replies

6 likes

  • 5773 Views
  • 14 replies
  • 6 likes

Spotify app on AppleTV 4K sounds horrid.

My wife got me an AppleTV 4K for my birthday Friday. Even though AppleTV 4K is [supposedly] using Spotify Connect, it sounds like a 128k file compared to the native Spotify app on my DENON x7200. It sounds lifeless. Also, the soundstage is narrow and...

Regular

My wife got me an AppleTV 4K for my birthday Friday.  Even though AppleTV 4K is [supposedly] using Spotify Connect, it sounds like a 128k file compared to the native Spotify app on my DENON x720...

Guzman695

Newbie

3178 Views

3 replies

1 likes

AppleTV 4K
  • 3178 Views
  • 3 replies
  • 1 likes

Superuser Contribution Incorrect song currently playing

I use Spotify Connect to play tracks on my Onkyo receiver. What my iPhone 12 Pro says is currently playing often isn’t what is actually playing even though I am using the iOS app to control the music and haven’t even minimized it. See attached screen...

Regular

I use Spotify Connect to play tracks on my Onkyo receiver. What my iPhone 12 Pro says is currently playing often isn’t what is actually playing even though I am using the iOS app to control the music...

CarlosE

Spotify Legend

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Superuser Contribution What is the logic behind Shuffle Play button vs. just the Play button?

Since I mostly listen to whole albums, I almost never want to shuffle play. However I notice that at the top of a playlist, the big green button is sometimes Shuffle Play, and sometimes just Play. But it's ALWAYS Shuffle Play with albums, which I fin...

Casual Listener

Since I mostly listen to whole albums, I almost never want to shuffle play. However I notice that at the top of a playlist, the big green button is sometimes Shuffle Play, and sometimes just Play. Bu...

MattSuda

Spotify Star

3549 Views

6 replies

7 likes

  • 3549 Views
  • 6 replies
  • 7 likes

Superuser Contribution Spotify randomly starts in background when the app is closed

Hello everybody,when I updated my iPhone 11 to iOS 15 I started noticing that Spotify randomly opens in background when the app is no longer running (thus can't be seen in the multitasking menu); if it happens that I have Spotify running on my Mac (f...

Newbie

Hello everybody, when I updated my iPhone 11 to iOS 15 I started noticing that Spotify randomly opens in background when the app is no longer running (thus can't be seen in the multitasking menu); i...

CarlosE

Spotify Legend

7768 Views

1 replies

1 likes

Bug iOS
Spotify Connect Volume Control
volume bug
  • 7768 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app meddles with other app sounds

I believe the issue is due to the fact that we can use the iOS app to control what is playing on the desktop app: the volume control of the iPhone now is set to change the volume of what is playing on Spotify. But then, if as I switch to another app ...

Regular

I believe the issue is due to the fact that we can use the iOS app to control what is playing on the desktop app: the volume control of the iPhone now is set to change the volume of what is playing o...

Konigi

Regular

1839 Views

4 replies

0 likes

iOS
  • 1839 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Broken header on iPhone13 mini

Broken header on iPhone13 miniPlanPremium Countrycanada DeviceiPhone 13 mini Operating SystemiOS 15.1.1

Casual Listener

    Broken header on iPhone13 mini Plan Premium   Country canada   Device iPhone 13 mini   Operating System iOS 15.1.1  

MafeG

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t play songs from Nirvana’s Nevermind (deluxe edition)

PlanFree/PremiumCountryHong KongDevice(iPhone 12 pro max)Operating System(iOS 15.1) My Question or IssueIf the song is liked and in a playlist created by me I cannot play it, I tap on the song and the bottom tab pops up and down quickly, then display...

Casual Listener

Plan Free/Premium Country Hong Kong Device (iPhone 12 pro max) Operating System (iOS 15.1)   My Question or Issue If the song is liked and in a playlist created by me I cannot play it,...

Kiril

Moderator

2290 Views

7 replies

1 likes

  • 2290 Views
  • 7 replies
  • 1 likes

Superuser Contribution Reconnection won’t resume playback

Hello, I use Spotify during my commutes which means there are a few areas where I won’t have coverage. Normally this isn’t an issue, but I’ve found that with recent updates that whenever I get reconnected to the internet streamed content won’t play b...

Newbie

Hello,    I use Spotify during my commutes which means there are a few areas where I won’t have coverage. Normally this isn’t an issue, but I’ve found that with recent updates that whenev...

Jeremy

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use Spotify Connect on Duo account

PlanPremium DuoCountryUSADeviceiPhone 11Operating SystemiOS 14.8.1 My Question or IssueI do not see a receiver in my home under the Device list on connect when logged into the non-primary Duo account. When I log into the primary account on the same p...

Casual Listener

Plan Premium Duo Country USA Device iPhone 11 Operating System iOS 14.8.1   My Question or Issue I do not see a receiver in my home under the Device list on connect when logged into th...

john852

Newbie

1728 Views

6 replies

0 likes

  • 1728 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to disable shuffle between albums on iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehi, i have been truing to find a way to disable shuffle mode from spotify on my iphone.i trie...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue hi, i h...

Jeremy

Spotify Legend

979 Views

5 replies

0 likes

  • 979 Views
  • 5 replies
  • 0 likes

Superuser Contribution [iOS][Friend Feed] Please let us remove followers

I have some followers that Im not in contact with anymore and that i want to forget. They are still following me on spotify, and i get so uncomfortable every time i see their name. please let me put an end to this, i just want to listen to music.

Visitor

I have some followers that Im not in contact with anymore and that i want to forget. They are still following me on spotify, and i get so uncomfortable every time i see their name. please let me put ...

Novy

Moderator

640 Views

1 replies

0 likes

Friend Feed
iOS
  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Massive battery drain even after update

Using Spotify Premium in the US on an iPhone 12 with a healthy battery running the latest iOS 15.1.1 update, even after the recent bug update for Spotify, I’m noticed massive battery drain still. Over night, Spotify ran for 5 hours in the background....

Casual Listener

Using Spotify Premium in the US on an iPhone 12 with a healthy battery running the latest iOS 15.1.1 update, even after the recent bug update for Spotify, I’m noticed massive battery drain still. Ove...

MafeG

Spotify Legend

1556 Views

2 replies

1 likes

battery
bug
drain
  • 1556 Views
  • 2 replies
  • 1 likes

Superuser Contribution Block "New Music for You" popup ads

To my steady advisors, please: How do I block "New Music for You" popup ads on iPhone using a Premium family plan subscription? I am looking for a User programming fix that anyone knows that works. Thanks . . . . Your suggestions at least got Safari ...

Roadie

  To my steady advisors, please:  How do I block "New Music for You" popup ads on iPhone using a Premium family plan subscription?   I am looking for a User programming fix that any...

Eni

Moderator

665 Views

1 replies

2 likes

iOS 15.1
iphone
  • 665 Views
  • 1 replies
  • 2 likes

Superuser Contribution spotify premium stops all the time - 2

PlanPremiumCountryUkraineDeviceiPhone SE 2Operating SystemiOS 15Version8.6.80.1180 My Question or IssueIt is happened again, I have found old discussion from 2012 (9 years ago)I have tried some times, maybe 10: every time after 1:48 the Spotify stops...

Casual Listener

Plan Premium Country Ukraine Device iPhone SE 2 Operating System iOS 15 Version 8.6.80.1180   My Question or Issue It is happened again, I have found old discussion from 2012 (9 year...

Alex

Spotify Legend

1627 Views

6 replies

5 likes

  • 1627 Views
  • 6 replies
  • 5 likes

Solved!!Superuser Contribution Can’t play any Taylor Swift song on IOS app

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryIreland DeviceIphone 8 Operating system Ios 12.4 My Question or IssueUnable to play any Taylor swift music on th...

Casual Listener

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium  Country Ireland  Device Iphone 8  Operating...

Angelica1D

Casual Listener

4046 Views

7 replies

0 likes

  • 4046 Views
  • 7 replies
  • 0 likes

Superuser Contribution Please bring back new music notifications

Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened to artists have released music and it hasn’t been in...

Casual Listener

Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened t...

MafeG

Spotify Legend

4640 Views

6 replies

10 likes

  • 4640 Views
  • 6 replies
  • 10 likes

Superuser Contribution Can’t play saved music on iPhone unless I reset / quit the app

Premium United Kingdomiphone ios latest software update My Question or IssueSpotify on iPhone won’t play saved music unless I quit the app. Then it only plays one track before crashing again or sometimes I have to skip one or two tracks to get it pla...

Visitor

Premium  United Kingdom iphone ios latest software update    My Question or Issue Spotify on iPhone won’t play saved music unless I quit the app. Then it only plays one track befo...

MafeG

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes