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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47588 Views
  • 15 replies
  • 36 likes
  • 47588 Views
  • 15 replies
  • 36 likes

Superuser Contribution New iPhone and previously playable playlists no longer work.

Premium. iPhone SE 2020 running 14.5 / MacBook running 10.14.6 Problem: Upgraded to new iPhone and previously playable playlists no longer work. -- On the iPhone: At the top of the playlist it says 203 hr 33m. The songs are listed, but only about 10%...

  • Regular
  • Premium. iPhone SE 2020 running 14.5 / MacBook running 10.14.6   Problem: Upgraded to new iPhone and previously playable playlists no longer work.   -- On the iPhone: At the top of the ...
  • Mihail
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Not Playing On iPhone 12 Lock Screen

Plan PremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS My Question or IssueWhen I start to listen to a playlist in the app and then my phone "times out" and the phone locks and I have the music controls on the lock screen, if I skip to the nex...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 Mini Operating System iOS   My Question or Issue When I start to listen to a playlist in the app and then my phone "times out" and the pho...
  • Jeremy
  • Spotify Legend
  • 947 Views
  • 3 replies
  • 0 likes
  • 947 Views
  • 3 replies
  • 0 likes

Dot Menu inaccessible on iPhone SE

PlanPremiumCountryUsa Device(iPhone SE)Operating System14.5.1 i can’t access the menu forplaylist bc it’s partially hidden by the play button. The “enhance” button is pushing it to the right. I can see 2 dots but not access.

  • Newbie
  • Plan Premium Country Usa   Device (iPhone SE) Operating System 14.5.1   i can’t access the menu for playlist bc it’s partially hidden by the play button. The “enhance” button is ...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist on iPhone not the same as on Mac

PremiumUSADevice: iPhone 6s (13.6)Device: MacBook Pro (10.14.6)My Question or Issue When I initially signed up, Spotify must have synched with iTunes and created a sub-menu in playlists called "iTunes", within which is a dropdown than contains playli...

  • Regular
  • Premium USA Device: iPhone 6s (13.6) Device: MacBook Pro (10.14.6) My Question or Issue   When I initially signed up, Spotify must have synched with iTunes and created a sub-menu in playli...
  • CarlosE
  • Moderator
  • 936 Views
  • 6 replies
  • 0 likes
  • 936 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly pausing for no reason on iPhone 11

Hi! This isn’t the first time this has happened to me, as I was able to solve the issue before. But now I can’t solve it. I saw another help post regarding to my topic, but nothing worked. Deleting the app doesn’t work, clearing the cache doesn’t wor...

  • Newbie
  • Hi!   This isn’t the first time this has happened to me, as I was able to solve the issue before.   But now I can’t solve it.   I saw another help post regarding to my topic, but...
  • Ivan
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can’t open this type of link on this device

My details are below updated. PlanPremiumCountryPakistanDeviceiPhone 6s plusOperating SystemiOS 14.4Spotify version8.6.4.1247My Question or IssueHi, Spotify just recently launched in Pakistan, I can listen to the music but when I try to open JRE(Joe ...

  • Casual Listener
  • My details are below updated.   Plan Premium Country Pakistan Device iPhone 6s plus Operating System iOS 14.4 Spotify version 8.6.4.1247 My Question or Issue Hi, Spotify just recent...
  • Jeremy
  • Spotify Legend
  • 2894 Views
  • 5 replies
  • 2 likes
  • iphone
    iPhone 6s plus
    Spotify can’t open this type of link on this device
  • 2894 Views
  • 5 replies
  • 2 likes

Superuser Contribution How can I command siri to play my liked songs on spotify by not random it??

Help please , Every time I say ‘ hey siri play my like song on spotify ’ it’s will be random. It’s really annoying.. or it’s no way out?!

  • Visitor
  •  Help please , Every time I say ‘ hey siri play my like song on spotify ’ it’s will be random. It’s really annoying.. or it’s no way out?!😭
  • Eni
  • Moderator
  • 1043 Views
  • 1 replies
  • 0 likes
  • 1043 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album covers reload constantly

I don't have such problem with album covers, instead I see covers are reloading every time I minimize or switch apps. Whats the point to reload album cover, if the track doesn't change? Should I even mention that neither Deezer, nor Apple Music, nor ...

  • Roadie
  • I don't have such problem with album covers, instead I see covers are reloading every time I minimize or switch apps. Whats the point to reload album cover, if the track doesn't change? Should I even...
  • Onewave
  • Roadie
  • 3563 Views
  • 22 replies
  • 0 likes
  • 3563 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs differs between desktop and iOS

PlanPremiumCountrySwedenDeviceiPhone XR Operating SystemiOS 14.6 My Question or IssueI recently added a lot of songs from a playlist to my Liked Songs in the Spotify desktop client. Shortly after, I also liked one song in the iOS client. Now, when I ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone XR  Operating System iOS 14.6   My Question or Issue I recently added a lot of songs from a playlist to my Liked Songs in the Spotify des...
  • Mihail
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Selecting AirPlay continues playing on iPhone instead of remote speaker

Plan: PremiumCountry: US Device: iPhone 12 ProOperating System iOS: 14.x. Latest. My Question or IssueSelect AirPlay. iPhone shows that AirPlay is selected, however the sound continues out of iPhone device. Spotify shows that it’s playing “on this ip...

  • Casual Listener
  •   Plan: Premium Country: US   Device: iPhone 12 Pro Operating System iOS: 14.x. Latest.    My Question or Issue Select AirPlay. iPhone shows that AirPlay is selected,...
  • Mihail
  • Spotify Legend
  • 898 Views
  • 2 replies
  • 0 likes
  • 898 Views
  • 2 replies
  • 0 likes

Explicit Content is not filtered through Siri

PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS (14.5.1)Spotify App Version8.6.26.1174 My Question or IssueAs a user of Spotify, I have disabled the Spotify setting "Allow Explicit Content" and I am wanting to ensure either clean ve...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS (14.5.1) Spotify App Version 8.6.26.1174   My Question or Issue As a user of Spotify, I have disabled the Spo...
  • Awks_Panda
  • Casual Listener
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant find the queue button

PlanFree/PremiumiPhone SEOperating SystemiOS 14 My Question or IssueI looked o the questions page as well as videos to see where the queue button is but I still can't find it.

  • Casual Listener
  • Plan Free/Premium iPhone SE Operating System iOS 14   My Question or Issue I looked o the questions page as well as videos to see where the queue button is but I still can't find it.
  • Alex
  • Spotify Legend
  • 547 Views
  • 3 replies
  • 0 likes
  • 547 Views
  • 3 replies
  • 0 likes

Solved!! IOS Widget - music player

PlanPremiumCountryIsraelDeviceiPhone 12Operating SystemiOS 14.2 My Question or Issuei moved to IOS after 10 years in Android, i surprised that you create some nice widgets for IOS 14 but the most useful widget not exist,i talking about "player widget...

  • Roadie
  • Plan Premium Country Israel Device iPhone 12 Operating System iOS 14.2   My Question or Issue i moved to IOS after 10 years in Android, i surprised that you create some nice widgets fo...
  • Billy-J
  • Spotify Star
  • 701 Views
  • 3 replies
  • 0 likes
  • 701 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bose sound touch app IOS stoped working

PlanPremiumCountrySwedenDevice(iPhone XsOperating SystemiOS 14 My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. Whenever I select a song, it just stays on the blue screen and nothing ha...

  • Casual Listener
  • Plan Premium Country Sweden Device (iPhone Xs Operating System iOS 14   My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch ap...
  • Jeremy
  • Spotify Legend
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify App says I'm listening on one speaker when I'm already listening to a group

PlanPremium (though same issue exists with free plan)CountryUSADeviceiPhone 8, Google Home Mini, Built-in Chromecast, and Chromecast AudiosOperating SystemiOS 13.3.1 My Question or IssueFor years I have had my Google Home account linked to various fr...

  • Visitor
  • Plan Premium (though same issue exists with free plan) Country USA Device iPhone 8, Google Home Mini, Built-in Chromecast, and Chromecast Audios Operating System iOS 13.3.1   My Questio...
  • Mihail
  • Spotify Legend
  • 2135 Views
  • 3 replies
  • 1 likes
  • google
    Speaker group
  • 2135 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't see 2020 wrapped stats

PlanPremiumCountryItalyDevice(iPhone Operating System(iOS 14) My Question or IssueI listen to music on Spotify constantly , I found my playlist of 2020 on my account but I can't see the stats like my favourite artist, genres, minutes played.. The spo...

  • Visitor
  •   Plan Premium Country Italy Device (iPhone 😎 Operating System (iOS 14)   My Question or Issue I listen to music on Spotify constantly , I found my playlist of 2020 on my accoun...
  • CarlosE
  • Moderator
  • 4125 Views
  • 1 replies
  • 0 likes
  • 2020 Wrapped
  • 4125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen “new release” section annoying

PlanPremiumCountry I hate the new release section that’s like a banner now at the top. Any way to remove?DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI hate the new release section that’s like a banner now...

  • Casual Listener
  •   Plan Premium Country   I hate the new release section that’s like a banner now at the top. Any way to remove? Device iPhone X Operating System (iOS 10, Android Oreo, Windo...
  • Jeremy
  • Spotify Legend
  • 1866 Views
  • 5 replies
  • 0 likes
  • 1866 Views
  • 5 replies
  • 0 likes

Superuser Contribution [IOS] iPhone: podcast not ordered by new release after new update

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 14spotify version 8.6.22.1228 My Question or IssueHello, after the latest update my podcasts can no longer be ordered by newest release. Or I can’t find the way to make it order this way.This...

  • Newbie
  •   Plan Premium Country Sweden Device iPhone XR Operating System iOS 14 spotify version 8.6.22.1228   My Question or Issue Hello, after the latest update my podcasts can no ...
  • luka9
  • Casual Listener
  • 771 Views
  • 4 replies
  • 4 likes
  • iOS 14
    iphone
    order
    podcast
  • 771 Views
  • 4 replies
  • 4 likes

[Mobile][Your Library] Lists cut off in search/filter view

Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list.

  • Gig Goer
  • Can't scroll to the bottom of the list. The list snaps back to the "bottom" but cuts off the bottom-most item in the list. 
  • 203 Views
  • 0 replies
  • 0 likes
  • Mobile
    Your Library
  • 203 Views
  • 0 replies
  • 0 likes

Superuser Contribution Apple TV display blocked

PlanPremiumCountryFrance DeviceApple TV Operating SystemtvOS 14.4 My Question or IssueI listen to my music on my Apple TV, and I use my oneplus 6 as a remote control. The issue is often present. I launch the most liked songs in random order, the song...

  • Regular
  • Plan Premium Country France   Device Apple TV   Operating System tvOS 14.4   My Question or Issue I listen to my music on my Apple TV, and I use my oneplus 6 as a remote ...
  • Alex
  • Spotify Legend
  • 1017 Views
  • 9 replies
  • 0 likes
  • 1017 Views
  • 9 replies
  • 0 likes