Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 32939 Views
  • 13 replies
  • 36 likes
  • 32939 Views
  • 13 replies
  • 36 likes

[iOS][Search] "something went wrong" please try later

i'll type the name of the artist in the search bar, click on the artist name, and get a blank screen with the error message in the subject line. As this has only happened in the last week I'm assuming it's a problem Spotify's end that they haven't an...

  • Casual Listener
  • i'll type the name of the artist in the search bar, click on the artist name, and get a blank screen with the error message in the subject line. As this has only happened in the last week I'm assumin...
  • 340 Views
  • 0 replies
  • 1 likes
  • iOS
    Search
  • 340 Views
  • 0 replies
  • 1 likes

Superuser Contribution Last Song in Queue is Invisible

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2 My Question or IssueWhen your iPhone is set to the 1st, 3rd, 5th, or 6th largest text size (shown in attachment with key to show order) then the last song in your queue becomes invisible. Th...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2   My Question or Issue When your iPhone is set to the 1st, 3rd, 5th, or 6th largest text size (shown in attachment wi...
  • Alex
  • Spotify Legend
  • 2524 Views
  • 5 replies
  • 10 likes
  • bug
  • 2524 Views
  • 5 replies
  • 10 likes

Superuser Contribution Songs will not play from search

PlanPremiumCountryUSADeviceiPhone 12 proOperating SystemiOS 14.2.1 My Question or IssueI have had this issue for quite a while now and figured it was time to post as the last update did not change anything. When I go to the search bar and type in a s...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 pro Operating System iOS 14.2.1   My Question or Issue I have had this issue for quite a while now and figured it was time to post as the last...
  • Novy
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mix is Always on Shuffle! (Help)

I connected spotify to my xbox and ever since then it has been shuffling the daily mixes, I don’t really understand how to turn it off, because there is no shuffle button on the now playing thing.PlanFreeCountryUSADevice(iPhone SE)Operating SystemiOS...

  • Regular
  • I connected spotify to my xbox and ever since then it has been shuffling the daily mixes, I don’t really understand how to turn it off, because there is no shuffle button on the now playing thing. P...
  • nutcracker1011
  • Regular
  • 1351 Views
  • 21 replies
  • 0 likes
  • 1351 Views
  • 21 replies
  • 0 likes

Superuser Contribution AirPods swapping between Spotify and Apple Music

PlanFamily PremiumCountryBelgiumDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueI've been using Spotify for years now and never had anything to complain about.Last year I went from all Android to all iOS, but kept Spotify instead of Apple...

  • Visitor
  • Plan Family Premium Country Belgium Device iPhone 12 Operating System iOS 14.2   My Question or Issue I've been using Spotify for years now and never had anything to complain about. L...
  • Ivan
  • Spotify Legend
  • 1184 Views
  • 3 replies
  • 0 likes
  • 1184 Views
  • 3 replies
  • 0 likes

Spotify app stuck on premium page + Can't log in with username + Playlist doesn't show up + etc.

PlanFreeCountry-Device(iphone 6)Operating System(ios)My Question or IssueI've had Spotify for only a couple of weeks now and have been enjoying it for that timespan, that is, until I opened up the app and the only thing that greets me is the premium ...

  • Visitor
  • Plan Free Country - Device (iphone 6) Operating System (ios) My Question or Issue I've had Spotify for only a couple of weeks now and have been enjoying it for that timespan, that is, until ...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Issues with my iPhone 6

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi my name is Meghan and I’m having issues with my Spotify it keeps on stopping or changing t...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi my n...
  • OneByBoo
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Open Queue” button stops working after a while

PlanPremiumCountryGermanyDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or Issue After a while of playback, the “Open Queue” button stops working. The UI still registers the tap (the queue icon is displayed in grey while the finger is on the...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 12 Pro Operating System iOS 14.4   My Question or Issue   After a while of playback, the “Open Queue” button stops working. The UI stil...
  • aaron_k6
  • Casual Listener
  • 691 Views
  • 6 replies
  • 1 likes
  • 691 Views
  • 6 replies
  • 1 likes

New songs playlist

PlanFree/PremiumCountryFinlandDeviceIphone 11Operating SystemIOS 14,4 My Question or IssueWhen i go to new songs playlist then its suddenly stop play and app bring me to homescreen. What i should do?

  • Newbie
  • Plan Free/Premium Country Finland Device Iphone 11 Operating System IOS 14,4   My Question or Issue When i go to new songs playlist then its suddenly stop play and app bring me to home...
  • Billy-J
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugs when adding existing track to playlist..

Device(iPhone, brand new 2021) My Question or IssueSpotify app acts irregular when trying to add an already existing track to a playlist. Behavior: Either it does nothing at all, or the app freezes totally. Only accationally it acts normal and Ask if...

  • Casual Listener
  • Device (iPhone, brand new 2021)   My Question or Issue Spotify app acts irregular when trying to add an already existing track to a playlist.   Behavior: Either it does nothing at all...
  • Jeremy
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Use Tags and Links on the Spotify Description

Dear community.I like to tag an other Spotify profile and put the link of a website on my playlist description. Anyone know how can I do that? I saw many profiles and playlist that they put it.Thank you

  • Regular
  • Dear community. I like to tag an other Spotify profile and put the link of a website on my playlist description. Anyone know how can I do that? I saw many profiles and playlist that they put it. Th...
  • Phyneex
  • Newbie
  • 4694 Views
  • 6 replies
  • 2 likes
  • 4694 Views
  • 6 replies
  • 2 likes

Superuser Contribution Music Pauses

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 14.4 My Question or IssueThese past few days, my music will suddenly pause on a random song, and when I click play, it won’t start and I have to skip it to listen to music. Then ab...

  • Newbie
  • Plan Premium Country United States Device iPhone XS Max Operating System iOS 14.4   My Question or Issue These past few days, my music will suddenly pause on a random song, and when I ...
  • Eni
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Having trouble getting local files on iPhone. Have attempted numerous fixes suggested by others.

PlanPremiumCountryUnited KingdomDeviceiPhone 5cOperating SystemiOS 10.3.3 My Question or IssueI have MP3 files downloaded to my Chromebook (Running Linux, running Spotify for Linux) that I would like to be able to listen to in my phone's playlists. I...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 5c Operating System iOS 10.3.3   My Question or Issue I have MP3 files downloaded to my Chromebook (Running Linux, running Spotify for...
  • Ivan
  • Spotify Legend
  • 602 Views
  • 9 replies
  • 0 likes
  • 602 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Spotify crashes on iPhone 7 - Part Deux

Plan: Free, Country: USA, iPhone 7 with iOS 14 Posting this as a follow up to:https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401 Created a new account on 2/22/2021 and closed the old account. Spotify ...

  • Music Fan
  • Plan: Free, Country: USA, iPhone 7 with iOS 14   Posting this as a follow up to: https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401   ...
  • CarlosE
  • Moderator
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files are not searchable in my playlists

So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way for the local files to show up in the search functi...

  • Newbie
  • So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way ...
  • Novy
  • Moderator
  • 381 Views
  • 1 replies
  • 1 likes
  • Local files for Spotify Mobile
    local files issues
    Playlist search
    Search
  • 381 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Grid Not Updating When Sharing to Instagram Story

When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current feature. I just want the Instagram story graphic to re...

  • Casual Listener
  • When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current fea...
  • CarlosE
  • Moderator
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue with saved music not displaying as saved outside of my library

I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it shows as not saved. I have brought this issue up with ...

  • Regular
  • I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it sho...
  • domo95
  • Regular
  • 491 Views
  • 4 replies
  • 0 likes
  • liked songs
    UI Bug
    UI Issue
  • 491 Views
  • 4 replies
  • 0 likes

Superuser Contribution Reproducción automática en Me gusta

Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir dos canciones seguidas, es muy frustrante y últimam...

  • Newbie
  • Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir ...
  • CarlosE
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working

PlanPremiumCountryINDIADeviceiphone xs My Question or IssueMy Spotify Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off again for it to work. And even then it only works for a couple of searches again. I have ...

  • Casual Listener
  • Plan Premium Country INDIA Device iphone xs     My Question or Issue My Spotify  Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off aga...
  • CarlosE
  • Moderator
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't see artists I've saved music from in my artists page

I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my account or is this intentional? The artist page only sho...

  • Regular
  • I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my accou...
  • Alex
  • Spotify Legend
  • 454 Views
  • 3 replies
  • 1 likes
  • artist page
    UI Issue
  • 454 Views
  • 3 replies
  • 1 likes