Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

225741 Views

53 replies

13 likes

  • 225741 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150728 Views

506 replies

108 likes

  • 150728 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106064 Views

19 replies

38 likes

  • 106064 Views
  • 19 replies
  • 38 likes

[iOS][Other] fix the bugs of the new interface pls

i have often bugs when the song cover doesn’t change from previous one until i swipe it down and then up again, also some songs are signed as liked when in reality i never pressed heart button and they aren’t even in liked songs playlist. these thing...

Visitor

i have often bugs when the song cover doesn’t change from previous one until i swipe it down and then up again, also some songs are signed as liked when in reality i never pressed heart button and th...

Loxer

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Show all Album Covers for Tracks in a Playlist

On IOS (iPhone, iPad, iPod) the "Album Cover for each song in playlist" feature has already been included some time ago, but Spotify for Mac OS X still doesn't have it. Idea: Show the Album Cover of each Song in a Playlist, even before listening to t...

Visitor

On IOS (iPhone, iPad, iPod) the "Album Cover for each song in playlist" feature has already been included some time ago, but Spotify for Mac OS X still doesn't have it.    Idea: Show the ...

Loxer

Community Legend

648 Views

1 replies

0 likes

Social & Random
  • 648 Views
  • 1 replies
  • 0 likes

[IOS] Why my spotify running in the background without i knowing it

So when i check the battery in the setting on my phone it says that spotify have run for a minute or two when i sleeping (I dont use it on any other platform that having my account on it)Anyone know the reason?Thank for reading

Newbie

So when i check the battery in the setting on my phone it says that spotify have run for a minute or two when i sleeping (I dont use it on any other platform that having my account on it) Anyone kno...

Loxer

Community Legend

454 Views

1 replies

0 likes

App & Features
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any songs on my phone

Premium account iPhone 8 iOS 14.7.1 In the last month I’ve started having problems with playing songs on my phone. At the beginning it usually played one song, stopped and then I had to manually press play for the next song to play. During the last w...

Newbie

Premium account   iPhone 8   iOS 14.7.1   In the last month I’ve started having problems with playing songs on my phone. At the beginning it usually played one song, stopped and ...

CarlosE

Spotify Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Spotify Connect] No progress bar while playing song on other device

PlanPremiumCountryHong KongDeviceiPhone 11 ProOperating SystemiOS 14.7.1 My Question or IssueTrack progress bar showing -:— while the song is playing on another device. I cannot adjust or fast forward the song remotely while using Spotify connect.

Regular

Plan Premium Country Hong Kong Device iPhone 11 Pro Operating System iOS 14.7.1   My Question or Issue Track progress bar showing -:— while the song is playing on another device. I can...

Eni

Moderator

2841 Views

3 replies

0 likes

Progress
track progress
  • 2841 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Liked song icon on song in playlist is green but not actually liked

Hopefully the title is enough but I’ve been listening to the “New Core” playlist over the past couple of days on my iPhone 11 (latest iOS version) and noticed that the liked song icon (the heart) has been highlighted green on a lot of songs but it tu...

Casual Listener

Hopefully the title is enough but I’ve been listening to the “New Core” playlist over the past couple of days on my iPhone 11 (latest iOS version) and noticed that the liked song icon (the heart) has...

Ver

Spotify Legend

1362 Views

5 replies

0 likes

  • 1362 Views
  • 5 replies
  • 0 likes

Superuser Contribution Disable album cover in playlists

PlanPremiumCountrySwedenDeviceIphone 7Operating SystemiOS 13.3.1 My Question or IssueI know Spotify doesn’t like to give it’s users options, but please make it possible to disable album art in playlists. You should consider options when you make chan...

Casual Listener

  Plan Premium Country Sweden Device Iphone 7 Operating System iOS 13.3.1   My Question or Issue I know Spotify doesn’t like to give it’s users options, but please make it possib...

Inh0rman

Newbie

2763 Views

2 replies

12 likes

  • 2763 Views
  • 2 replies
  • 12 likes

Superuser Contribution App keeps crashing when i switch to another app

PlanPremiumCountryUnited States DeviceiPhone 13 Pro and iPhone SEOperating SystemIOS 15 and 14.8 respectively My Question or IssueIf I am playing music through the Spotify IOS app and switch to a different app or go to my home screen, the song stops ...

Visitor

Plan Premium Country United States   Device iPhone 13 Pro and iPhone SE Operating System IOS 15 and 14.8 respectively    My Question or Issue If I am playing music through t...

Jeremy

Spotify Legend

1064 Views

1 replies

0 likes

crashing
  • 1064 Views
  • 1 replies
  • 0 likes

Superuser Contribution Application using excessive mobile data

PlanFreeCountrySlovakia/Czech republicDevice(iPhone 12 mini)Operating System(iOS 15.0) My Question or IssueHi there! I noticed earlier today that I started running out of my data way too fast even though 98% of my day I am connected via Wi-Fi so I re...

Casual Listener

Plan Free Country Slovakia/Czech republic Device (iPhone 12 mini) Operating System (iOS 15.0)   My Question or Issue Hi there!  I noticed earlier today that I started running out...

Elena

Moderator

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

CarPlay disconnects

Phone: iPhone 13 proIOS software: 15.1 latestCar: Honda and latest softwareSpotify: latest update CarPlay works with no issues as long as I don’t use Spotify. As soon as I open Spotify, CarPlay crashes and shows that I have no phone connected. If I u...

Regular

Phone: iPhone 13 pro IOS software: 15.1 latest Car: Honda and latest software Spotify: latest update   CarPlay works with no issues as long as I don’t use Spotify. As soon as I open Spotify...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution Where is the "What’s New Feed"?

Hello team!In late July (26th) Spotify announced a feature that I was expecting for years: the What’s New Feed. Since then, the feature is no where to be seen nor on my iPhone 12 mini, nor on my iPad Pro. Does someone actually seen it for real?

Composer

Hello team! In late July (26th) Spotify announced a feature that I was expecting for years: the What’s New Feed.   Since then, the feature is no where to be seen nor on my iPhone 12 mini...

MafeG

Spotify Legend

699 Views

5 replies

0 likes

  • 699 Views
  • 5 replies
  • 0 likes

Superuser Contribution UI bug: play / shuffle button obscures "..." button during playlist filter

PlanPremium CountryUSA DeviceiPhone 6s+ Operating SystemiOS 15 My Question or Issue It is not possible to tap the "..." button for the first result of a filtered playlist. To reproduce:1. select "Your Library"2. select "Liked Songs" (or any playlist)...

Newbie

Plan Premium   Country USA   Device iPhone 6s+   Operating System iOS 15   My Question or Issue   It is not possible to tap the "..." button for the first resul...

MafeG

Spotify Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs don't play when tapped

PremiumUSiPhone 12, iOS 14.5.1 When I tap a song at the top of the "Liked Songs" list, it plays no problem. When I scroll down the list (I have about 12,000 songs in the library) and tap a song there, it would sometimes start playing with a huge dela...

Gig Goer

Premium US iPhone 12, iOS 14.5.1   When I tap a song at the top of the "Liked Songs" list, it plays no problem. When I scroll down the list (I have about 12,000 songs in the library) and tap...

Jeremy

Spotify Legend

2124 Views

6 replies

0 likes

  • 2124 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Your Library] Re-Separate Songs,Podcasts, and Playlists

Separate podcasts, songs, and playlists so they are not all jumbled together, like keep the tabs on top in “My Library” (Artists, Playlists, Podcasts) but only show them when clicked on. I.e. when you click “Playlists”, just show Playlists, when you ...

Roadie

Separate podcasts, songs, and playlists so they are not all jumbled together, like keep the tabs on top in “My Library” (Artists, Playlists, Podcasts) but only show them when clicked on. I.e. when yo...

Alex

Spotify Legend

493 Views

1 replies

0 likes

iOS
Your Library
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not resume play after Siri/Google Maps Speaks

PlanPremiumCountryUSADeviceiPhone 11Operating System My Question or IssueWhen Siri/Google maps speaks, my Spotify audio pauses. This is fine. However, the issue is that Spotify audio does not resume after Siri/Google Maps is done speaking.

Newbie

Plan Premium Country USA Device iPhone 11 Operating System     My Question or Issue When Siri/Google maps speaks, my Spotify audio pauses. This is fine. However, the issue is that...

Alex

Spotify Legend

1546 Views

1 replies

1 likes

  • 1546 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle playlist is broken - here is photo evidence

PlanPremiumCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS 14.4My Question or IssueWhenever I shuffle a playlist, it typically plays the same songs from that playlist each time. For example, I shuffle playlist Feel-Good Indie Rock one day...

Roadie

Plan Premium Country United States Device iPhone SE 2020 Operating System iOS 14.4 My Question or Issue Whenever I shuffle a playlist, it typically plays the same songs from that playlist ea...

Mario

Spotify Legend

5393 Views

9 replies

1 likes

  • 5393 Views
  • 9 replies
  • 1 likes

Superuser Contribution How to repeat a track

Hi, how do you repeat a track? I can’t seem to find the repeat button anywhere. Thanks.

Newbie

Hi, how do you repeat a track? I can’t seem to find the repeat button anywhere. Thanks.

Alex

Spotify Legend

77580 Views

12 replies

0 likes

  • 77580 Views
  • 12 replies
  • 0 likes

Can’t find spotify kids in app store

Hi i have a iphone 12, all updates are done, have space, checked location but still when i search spotify kids in app store won’t show up pls advice thanks in advane kat

Newbie

Hi i have a iphone 12, all updates are done, have space, checked location but still when i search spotify kids in app store won’t show up   pls advice   thanks in advane kat

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS] app shows my username instead of displayname inside homescreen

PlanPremiumCountryNetherlandsDeviceiPhone XROperating SystemiOS15 My Question or IssueInstead of showing my display name, the app shows my username which it has chosen itself and I cannot change it.See attachment. The name shown in the screenshot is ...

Gig Goer

Plan Premium Country Netherlands Device iPhone XR Operating System iOS15   My Question or Issue Instead of showing my display name, the app shows my username which it has chosen itself...

Jeremy

Spotify Legend

552 Views

3 replies

0 likes

  • 552 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Browse] UI Update Improvements

I've begun to wonder if Spotify put me into a beta test group since I can't find anyone else who's seen this update. If this is the case, I'd love to be removed from the beta group. Otherwise, here's my feedback on the update and how to improve it. S...

Casual Listener

I've begun to wonder if Spotify put me into a beta test group since I can't find anyone else who's seen this update. If this is the case, I'd love to be removed from the beta group. Otherwise, here's...

MafeG

Spotify Legend

457 Views

1 replies

1 likes

Browse
iOS
  • 457 Views
  • 1 replies
  • 1 likes