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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36534 Views

40 replies

10 likes

  • 36534 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101807 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298698 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125591 Views

19 replies

38 likes

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Superuser Contribution How do you see visuals on songs?

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was a IPhone 6s. I am currently using an IPhone 8. App...

Newbie

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was...

CarlosE

Spotify Legend

18193 Views

7 replies

1 likes

  • 18193 Views
  • 7 replies
  • 1 likes

Superuser Contribution Recently played not updating

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? DeviceiPhone and iPad, latest OS

Regular

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3).   Anyone else?  Any suggestions?     ...

user-removed

Not applicable

821 Views

2 replies

2 likes

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Playlist Folder on Mobile Device

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...

Newbie

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...

1627 Views

0 replies

7 likes

Discussion
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Superuser Contribution Spotify reproduce lo que quiere

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBuenos dias, hace un mes que estoy probando el plan premium y no puedo este más descontento. ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Buenos ...

MafeG

Spotify Legend

1458 Views

1 replies

0 likes

Spotify playlist
  • 1458 Views
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Superuser Contribution When casting music to my PC I can’t control the music on my phone

PlanPremiumCountryU.S.ADeviceiPhone 11Operating SystemiOS 15.2My Question or IssueWhen casting music to my PC I can’t control the music on my phone. The bottom bar with the song and play button disappears after I press on my list of devices and choos...

Newbie

Plan Premium Country U.S.A Device iPhone 11 Operating System iOS 15.2 My Question or Issue When casting music to my PC I can’t control the music on my phone. The bottom bar with the song and...

MafeG

Spotify Legend

538 Views

1 replies

0 likes

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  • 1 replies
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can't re-install app

PlanPremiumCountry USA Device(iPhone 13 pro)Operating System(iOS 15.1.1) My Question or IssuCan’t re-install appI’ve been wanting to update Spotify on my phone since yesterday because I couldn’t see my wrapped, but it just wouldn’t update. This morni...

Newbie

Plan Premium Country USA   Device (iPhone 13 pro) Operating System (iOS 15.1.1)   My Question or Issu Can’t re-install app I’ve been wanting to update Spotify on my phone since y...

MateusM

Spotify Star

441 Views

1 replies

0 likes

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Superuser Contribution Share to WhatsApp

U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.

Casual Listener

U.K. / US - premium plan    share to WhatsApp feature gives broken links. Has happened multiple times. 

MafeG

Spotify Legend

551 Views

1 replies

0 likes

whatsapp
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Superuser Contribution Closed iOS app still changing desktop volume

My Question or IssueHello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the volume of my desktop client from my phone with the volu...

Regular

My Question or Issue Hello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the vo...

mvitazko

Newbie

1331 Views

4 replies

0 likes

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Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

Casual Listener

  FamilyPlan Germany iPhone 11 Pro  iOS 15.1   My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App...

Ver

Spotify Legend

1148 Views

4 replies

0 likes

Alexa
Echo
multiroom
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Superuser Contribution Can’t unhide song on iPhone/iPad but not hidden on desktop

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however it is not hidden on my desktop app. Any ideas? I’ve ...

Newbie

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however i...

Streich1

Casual Listener

1259 Views

4 replies

0 likes

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Solved!! [Mobile] Playlist bios and names cutting off on mobile - fix it, or set a word limit

Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go just over 2 lines (irrespective of screen dimensions) the bi...

Gig Goer

Image attachments have been provided to show the problem   This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go ...

iamgabrieler

Casual Listener

6369 Views

2 replies

0 likes

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Solved!!Superuser Contribution Spotify causes disconnect from Apple CarPlay

Plan: PremiumCountry: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPlay has refused to work with my new phone. All the other apps, like maps, work throug...

Casual Listener

Plan: Premium Country: USA   Device: iPhone 13  Operating System: IOS 15.0   Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPla...

Kiril

Moderator

6440 Views

3 replies

2 likes

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Superuser Contribution [iOS][Search] Ignore "Feat." in search bar

When I Shazam a song, it often happens that a track title has the following format:"Song Title - Artist Feat. Singer"Then, when I press Open Spotify it will copy that track title into the search bar. And VERY often, Spotify is unable to find the trac...

Visitor

When I Shazam a song, it often happens that a track title has the following format: "Song Title - Artist Feat. Singer" Then, when I press Open Spotify it will copy that track title into the search ...

Eni

Moderator

550 Views

1 replies

0 likes

iOS
Search
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Superuser Contribution Playlists not playing

Plan PremiumDevice iphone11 My Question or IssueOut of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Same if I hit forward - it switches from the selected playlist. Recent update t...

Newbie

  Plan Premium Device iphone11   My Question or Issue Out of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Sa...

Ver

Spotify Legend

677 Views

2 replies

0 likes

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Superuser Contribution Apple watch download problems

I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the watch app just says “loading”. I have restarted the ...

Casual Listener

I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the...

Cochran9875

Newbie

1746 Views

3 replies

4 likes

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  • 3 replies
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Solved!!Superuser Contribution iOS issue - Spotify connect overriding volume on iPhone

Plan - PremiumCountry - NZ Device - iPhone 12Operating System - iOS 15.0.2 Hi there,I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers (PC B) that plays the music, it works pretty well. I also have Spotify on m...

Casual Listener

Plan - Premium Country - NZ   Device - iPhone 12 Operating System - iOS 15.0.2   Hi there, I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers ...

CarlosE

Spotify Legend

1157 Views

3 replies

0 likes

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Superuser Contribution Dots under featuring artist playlist?

  I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dotsPlanPremiumCountryMalaysiaDeviceiPhone 11Operating SystemiOS 15.1Spotify Version8.6.80.1180

Regular

    I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dots Plan Premium Country Malaysia Device iPhone 11 Operating System iOS 15.1 Spotify ...

Mihail

Spotify Legend

475 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cannot connect Iphone 5 and apps spotify 8.6.80

I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later".I have tried with several accounts and always the same.Do you have a solution ?

Casual Listener

I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later". I have tried with several accounts and always the sa...

Jeremy

Spotify Legend

886 Views

4 replies

0 likes

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  • 4 replies
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Search function on iOS mobile application

Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I search in playlists, albums, artists or podcasts. Th...

Music Fan

Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I...

343 Views

0 replies

0 likes

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Superuser Contribution Display bug - new apple watch series 7 app

Hi all, I received the Apple Watch Series 7 (41mm) today. As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing' screen in the app, the 'like' button and the device button are both ...

Casual Listener

Hi all,   I received the Apple Watch Series 7 (41mm) today.   As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing'...

Jeremy

Spotify Legend

4086 Views

14 replies

4 likes

  • 4086 Views
  • 14 replies
  • 4 likes