Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29800 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94394 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424098 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293559 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later".I have tried with several accounts and always the same.Do you have a solution ?
I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later". I have tried with several accounts and always the sa...
Spotify Legend
869 Views
4 replies
0 likes
Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I search in playlists, albums, artists or podcasts. Th...
Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I...
329 Views
0 replies
0 likes
Hi all, I received the Apple Watch Series 7 (41mm) today. As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing' screen in the app, the 'like' button and the device button are both ...
Hi all, I received the Apple Watch Series 7 (41mm) today. As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing'...
Spotify Legend
3981 Views
14 replies
4 likes
Plan - Family Free/Premium - premium Country - USA DeviceiPhone 11 Pro MaxOperating System(iOS 13.3.1) My Question or IssueBasically when I press the queue button on the bottom of the screen nothing happens. I also tried (many many times) to press th...
Plan - Family Free/Premium - premium Country - USA Device iPhone 11 Pro Max Operating System (iOS 13.3.1) My Question or Issue Basically when I press the ...
Spotify Legend
5440 Views
14 replies
6 likes
My wife got me an AppleTV 4K for my birthday Friday. Even though AppleTV 4K is [supposedly] using Spotify Connect, it sounds like a 128k file compared to the native Spotify app on my DENON x7200. It sounds lifeless. Also, the soundstage is narrow and...
My wife got me an AppleTV 4K for my birthday Friday. Even though AppleTV 4K is [supposedly] using Spotify Connect, it sounds like a 128k file compared to the native Spotify app on my DENON x720...
Newbie
2938 Views
3 replies
1 likes
I use Spotify Connect to play tracks on my Onkyo receiver. What my iPhone 12 Pro says is currently playing often isn’t what is actually playing even though I am using the iOS app to control the music and haven’t even minimized it. See attached screen...
I use Spotify Connect to play tracks on my Onkyo receiver. What my iPhone 12 Pro says is currently playing often isn’t what is actually playing even though I am using the iOS app to control the music...
Spotify Legend
706 Views
3 replies
0 likes
Since I mostly listen to whole albums, I almost never want to shuffle play. However I notice that at the top of a playlist, the big green button is sometimes Shuffle Play, and sometimes just Play. But it's ALWAYS Shuffle Play with albums, which I fin...
Since I mostly listen to whole albums, I almost never want to shuffle play. However I notice that at the top of a playlist, the big green button is sometimes Shuffle Play, and sometimes just Play. Bu...
Spotify Star
3371 Views
6 replies
7 likes
Hello everybody,when I updated my iPhone 11 to iOS 15 I started noticing that Spotify randomly opens in background when the app is no longer running (thus can't be seen in the multitasking menu); if it happens that I have Spotify running on my Mac (f...
Hello everybody, when I updated my iPhone 11 to iOS 15 I started noticing that Spotify randomly opens in background when the app is no longer running (thus can't be seen in the multitasking menu); i...
Spotify Legend
7708 Views
1 replies
1 likes
I believe the issue is due to the fact that we can use the iOS app to control what is playing on the desktop app: the volume control of the iPhone now is set to change the volume of what is playing on Spotify. But then, if as I switch to another app ...
I believe the issue is due to the fact that we can use the iOS app to control what is playing on the desktop app: the volume control of the iPhone now is set to change the volume of what is playing o...
Regular
1739 Views
4 replies
0 likes
Broken header on iPhone13 miniPlanPremium Countrycanada DeviceiPhone 13 mini Operating SystemiOS 15.1.1
Broken header on iPhone13 mini Plan Premium Country canada Device iPhone 13 mini Operating System iOS 15.1.1
Spotify Legend
521 Views
1 replies
0 likes
PlanFree/PremiumCountryHong KongDevice(iPhone 12 pro max)Operating System(iOS 15.1) My Question or IssueIf the song is liked and in a playlist created by me I cannot play it, I tap on the song and the bottom tab pops up and down quickly, then display...
Plan Free/Premium Country Hong Kong Device (iPhone 12 pro max) Operating System (iOS 15.1) My Question or Issue If the song is liked and in a playlist created by me I cannot play it,...
Moderator
2214 Views
7 replies
1 likes
Hello, I use Spotify during my commutes which means there are a few areas where I won’t have coverage. Normally this isn’t an issue, but I’ve found that with recent updates that whenever I get reconnected to the internet streamed content won’t play b...
Hello, I use Spotify during my commutes which means there are a few areas where I won’t have coverage. Normally this isn’t an issue, but I’ve found that with recent updates that whenev...
Spotify Legend
524 Views
1 replies
0 likes
PlanPremium DuoCountryUSADeviceiPhone 11Operating SystemiOS 14.8.1 My Question or IssueI do not see a receiver in my home under the Device list on connect when logged into the non-primary Duo account. When I log into the primary account on the same p...
Plan Premium Duo Country USA Device iPhone 11 Operating System iOS 14.8.1 My Question or Issue I do not see a receiver in my home under the Device list on connect when logged into th...
Newbie
1672 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehi, i have been truing to find a way to disable shuffle mode from spotify on my iphone.i trie...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi, i h...
Spotify Legend
892 Views
5 replies
0 likes
I have some followers that Im not in contact with anymore and that i want to forget. They are still following me on spotify, and i get so uncomfortable every time i see their name. please let me put an end to this, i just want to listen to music.
I have some followers that Im not in contact with anymore and that i want to forget. They are still following me on spotify, and i get so uncomfortable every time i see their name. please let me put ...
Moderator
596 Views
1 replies
0 likes
Using Spotify Premium in the US on an iPhone 12 with a healthy battery running the latest iOS 15.1.1 update, even after the recent bug update for Spotify, I’m noticed massive battery drain still. Over night, Spotify ran for 5 hours in the background....
Using Spotify Premium in the US on an iPhone 12 with a healthy battery running the latest iOS 15.1.1 update, even after the recent bug update for Spotify, I’m noticed massive battery drain still. Ove...
Spotify Legend
1508 Views
2 replies
1 likes
To my steady advisors, please: How do I block "New Music for You" popup ads on iPhone using a Premium family plan subscription? I am looking for a User programming fix that anyone knows that works. Thanks . . . . Your suggestions at least got Safari ...
To my steady advisors, please: How do I block "New Music for You" popup ads on iPhone using a Premium family plan subscription? I am looking for a User programming fix that any...
Moderator
642 Views
1 replies
2 likes
PlanPremiumCountryUkraineDeviceiPhone SE 2Operating SystemiOS 15Version8.6.80.1180 My Question or IssueIt is happened again, I have found old discussion from 2012 (9 years ago)I have tried some times, maybe 10: every time after 1:48 the Spotify stops...
Plan Premium Country Ukraine Device iPhone SE 2 Operating System iOS 15 Version 8.6.80.1180 My Question or Issue It is happened again, I have found old discussion from 2012 (9 year...
Spotify Legend
1501 Views
6 replies
5 likes
ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryIreland DeviceIphone 8 Operating system Ios 12.4 My Question or IssueUnable to play any Taylor swift music on th...
ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ireland Device Iphone 8 Operating...
Casual Listener
3949 Views
7 replies
0 likes
Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened to artists have released music and it hasn’t been in...
Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened t...
Spotify Legend
4419 Views
6 replies
10 likes
