Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
88408 Views
19 replies
38 likes

88408 Views
19 replies
38 likes

Superuser Contribution iOS Playback stops after 10 seconds

PlanPremium FamilyCountryUSADeviceiPhone 12 ProOperating SystemiOS 14.7.1 My Question or IssueSpotify Stations 2.0.38I don't listen to Spotify much on my drive, just Stations, but I've never experienced this issue in Spotify, only Stations. I don't r...

lldemonll
Casual Listener
Plan Premium Family Country USA Device iPhone 12 Pro Operating System iOS 14.7.1 My Question or Issue Spotify Stations 2.0.38 I don't listen to Spotify much on my drive, just Statio...
2021-09-01 10:43:20 PM
2021-09-09 8:51:09 PM
MafeG
Spotify Legend
883 Views
3 replies
1 likes

883 Views
3 replies
1 likes

Superuser Contribution After Update Download to Apple Watch NO LONGER AVAILABLE?

PlanPremiumCountryTaiwanDeviceiPhone/AW 6 My Question or IssueSpotify automatically updated on my iPhone. Suddenly, the "Download to Apple Watch" menu item is GONE. What's going on?

jeffintaipei
Casual Listener
Plan Premium Country Taiwan Device iPhone/AW 6 My Question or Issue Spotify automatically updated on my iPhone. Suddenly, the "Download to Apple Watch" menu item is GONE. What's going ...
2021-09-08 11:49:42 AM
2021-09-09 6:20:01 PM
MafeG
Spotify Legend
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

Superuser Contribution [iOS] Downloaded songs will not play offline despite Premium membership

Hi,For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but songs I haven't downloaded do. I have an iPhone 7 that...

JoeTerry17
Newbie
Hi, For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but s...
2021-09-07 7:01:38 PM
2021-09-09 4:59:32 PM
MafeG
Spotify Legend
280 Views
1 replies
0 likes
iOS

280 Views
1 replies
0 likes

Superuser Contribution Spotify App Repeatedly Crashing while Listening

PlanPremiumCountryUnited States of AmericaDeviceiPhone Xr and iPad Pro (3rd Generation)Operating System iOS 14 My Question or IssueThe Spotify app repeatedly crashes while listening to music. The only solution I have found so far for this issue is to...

jamisonp922
Casual Listener
Plan Premium Country United States of America Device iPhone Xr and iPad Pro (3rd Generation) Operating System iOS 14 My Question or Issue The Spotify app repeatedly crashes whi...
2021-08-16 2:55:34 AM
2021-09-09 12:09:43 PM
Alex
Spotify Legend
903 Views
3 replies
1 likes

903 Views
3 replies
1 likes

Superuser Contribution Stuck in "Open in Spotify" loop

Plan: Premium FamilyCountry: USA Device: iPhone 11 MaxOperating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It opened a safari window with a pop up that says "Open in Spotify." When I cl...

jbunch0703
Visitor
Plan: Premium Family Country: USA Device: iPhone 11 Max Operating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It op...
2021-02-09 9:09:11 PM
2021-09-08 4:25:35 PM
MafeG
Spotify Legend
1654 Views
4 replies
0 likes
iOS
iphone

1654 Views
4 replies
0 likes

Solved!!Superuser Contribution Show adult inappropriate information on panel

show inappropriate information on Panel, not suitable for young people. Please well management and control contents.None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumTaiwa...

EricKang
Regular
show inappropriate information on Panel, not suitable for young people. Please well management and control contents. None of the below information is required. However, the more you provide t...
2021-09-06 2:09:33 PM
2021-09-07 2:52:02 PM
Alex
Spotify Legend
1036 Views
1 replies
0 likes

1036 Views
1 replies
0 likes

Superuser Contribution Manage folders

Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer to do so. Are you serious? That’s kind of embarrassing imho...

trax1
Casual Listener
Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer t...
2019-11-07 9:52:52 PM
2021-09-07 8:28:56 AM
trax1
Casual Listener
1623 Views
4 replies
6 likes

1623 Views
4 replies
6 likes

Superuser Contribution Desktop wont show up in iOS local files sync

PlanPremiumCountryUSADeviceiPhone X, HP SpectreOperating SystemWin 10, iOS 14.7.1 My Question or IssueWhen enabling local files on iOS, laptop does not show up for sync. Devices are connected to the same network.

Brutu_5
Newbie
Plan Premium Country USA Device iPhone X, HP Spectre Operating System Win 10, iOS 14.7.1 My Question or Issue When enabling local files on iOS, laptop does not show up for sync. Devi...
2021-09-05 10:07:18 PM
2021-09-06 10:32:47 PM
CarlosE
Moderator
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Superuser Contribution Progress bar not moving

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12 My Question or IssueWhen playing music in spotify, the progress bar doesn't move when playing music unless you pause and unpause the music. Even so, it works half the time. The same thing c...

GaBeriel_1
Casual Listener
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12 My Question or Issue When playing music in spotify, the progress bar doesn't move when playing music unles...
2019-06-03 7:24:08 AM
2021-09-06 9:06:00 PM
MafeG
Spotify Legend
10927 Views
4 replies
3 likes
iOS 12
playback

10927 Views
4 replies
3 likes

Superuser Contribution Will I get logged out everywhere if I change my password on my account?

Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks

HannesO
Casual Listener
Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks &nbs...
2020-09-09 4:40:47 PM
2021-09-06 7:04:38 PM
MafeG
Spotify Legend
16155 Views
5 replies
2 likes

16155 Views
5 replies
2 likes

Superuser Contribution How do I view podcasts I've downloaded for a specific podcast series?

I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession- It's useful to unable me to quickly delete them later on instead of trawling through them, deleting ...

benfranklin79
Casual Listener
I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession - It's useful to unable me to quickly de...
2021-09-04 12:14:10 PM
2021-09-06 2:34:26 PM
Alex
Spotify Legend
643 Views
3 replies
0 likes

643 Views
3 replies
0 likes

Solved!!Superuser Contribution Bug: Three dots menu is hidden by Play button on iPhone SE (2016)

PlanPremiumCountryUkraineDeviceiPhone SE (2016)Operating SystemiOS 14.7App Version8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it's kinda possible, but tricky.

Stranger451
Regular
Plan Premium Country Ukraine Device iPhone SE (2016) Operating System iOS 14.7 App Version 8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it...
2021-07-21 11:21:05 AM
2021-09-06 12:21:59 PM
Stranger451
Regular
4172 Views
19 replies
0 likes

4172 Views
19 replies
0 likes

Solved!!Superuser Contribution Spotify Blend: display bug when sharing

Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges.

yoonnel
Composer
Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges. ...
2021-08-31 4:45:36 PM
2021-09-06 1:20:37 AM
Eni
Moderator
786 Views
3 replies
0 likes

786 Views
3 replies
0 likes

Solved!!Superuser Contribution Local files not playing

Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the problem is they don’t play at all, it seems like it tries to ...

AlmightyYandhi
Newbie
Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the probl...
2021-09-05 4:18:16 PM
2021-09-05 6:32:08 PM
CarlosE
Moderator
591 Views
1 replies
0 likes

591 Views
1 replies
0 likes

Superuser Contribution Unable to invite to blend on iPhone 7

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.7.1 My Question or IssueI can’t create a blend or accept an invite because the currently playing song thingy covers the invite button.

ck615
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.7.1 My Question or Issue I can’t create a blend or accept an invite because the currently playing song thin...
2021-09-04 3:03:36 PM
2021-09-05 6:11:29 PM
CarlosE
Moderator
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

Superuser Contribution (iPhone X) Crashing Offline

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14.7.1 My Question or IssueLast week I hiked into the mountains to backpack with my dog. When I reached our campsite, I tried to spend the day listening to a playlist and some podcasts ...

dongle
Newbie
Plan Premium Country United States Device iPhone X Operating System iOS 14.7.1 My Question or Issue Last week I hiked into the mountains to backpack with my dog. When I reached our c...
2021-09-04 3:29:02 AM
2021-09-05 8:52:54 AM
Alex
Spotify Legend
775 Views
1 replies
0 likes

775 Views
1 replies
0 likes

[iOS][Connect] Podcasts cast to speakers or devices don’t have the option to adjust speed

When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth instead however it’s a bit annoying. Any workaround...

cazzamaphone
Newbie
When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth ...
2021-09-04 11:56:25 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Solved!!Superuser Contribution Only You features are not working on my app

The Only You features (Dinner guests, Birth Chart) are not included on my appPlanPremiumCountryUSA DevicePhone 12Operating SystemiOS

Tyktak11
Casual Listener
The Only You features (Dinner guests, Birth Chart) are not included on my app Plan Premium Country USA Device Phone 12 Operating System iOS
2021-06-03 4:10:40 AM
2021-09-04 6:38:29 PM
CarlosE
Moderator
2195 Views
7 replies
4 likes

2195 Views
7 replies
4 likes

Superuser Contribution Songs auto-playing from link received in a message.

I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. Is there a way to just open a song in messages and NOT hav...

Rch006
Casual Listener
I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. &n...
2021-09-02 5:46:42 PM
2021-09-03 12:34:31 AM
CarlosE
Moderator
960 Views
3 replies
0 likes
iOS
Social

960 Views
3 replies
0 likes

Superuser Contribution Alexa has stopped playing my playlists or individual songs

PlanUnlimitedCountryIrelandDeviceiPadOperating SystemLatest ioS My Question or IssueHi, hope you can help me. I have had a Spotify Unlimited account for many years and have never had any difficulty linking to Alexa. Suddenly yesterday it stopped work...

scurravogue
Regular
Plan Unlimited Country Ireland Device iPad Operating System Latest ioS My Question or Issue Hi, hope you can help me. I have had a Spotify Unlimited account for many years and have n...
2021-08-29 8:16:38 PM
2021-09-03 11:54:13 PM
scurravogue
Regular
2864 Views
8 replies
0 likes

2864 Views
8 replies
0 likes

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