Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29787 Views

40 replies

9 likes

  • 29787 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94375 Views

115 replies

12 likes

Other
  • 94375 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

968 Views

0 replies

0 likes

iOS
  • 968 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293554 Views

60 replies

15 likes

  • 293554 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123605 Views

19 replies

38 likes

  • 123605 Views
  • 19 replies
  • 38 likes

Superuser Contribution Weird Video is in my Wrapped 2021 Playlist?

Hi, I have a weird video in a language I do not speak nor understand, in my playlist.I don’t know why I can’t remove it? I tried to block the band, but it only removes the songs.. not this weird ass video.   Does someone has a solution?

Newbie

Hi,   I have a weird video in a language I do not speak nor understand, in my playlist. I don’t know why I can’t remove it? I tried to block the band, but it only removes the songs.. not this...

CarlosE

Spotify Legend

1812 Views

5 replies

7 likes

  • 1812 Views
  • 5 replies
  • 7 likes

Superuser Contribution Error downloading because of storage

PlanPremiumCountryMorocco DeviceiPhone 8 Plus Operating SystemIOS 15 My Question or IssueI’m having an issue with downloading songs on Spotify to play them on offline mode.It keeps telling me : “Downloading has stopped because there’s no space left o...

Newbie

Plan Premium Country Morocco    Device iPhone 8 Plus   Operating System IOS 15   My Question or Issue I’m having an issue with downloading songs on Spotify to play t...

CarlosE

Spotify Legend

1146 Views

1 replies

0 likes

  • 1146 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re-opened issue: 15 second rewind/forward function broken on lock screen (Dec 2021)

PlanPremiumCountryU.S.Device(iPhone 8+)Operating System(iOS 14.8.1) My Question or IssueI've had this issue for at least 3 months now. When listening to podcasts, if I try to rewind/fast-forward 15 seconds - ONLY at the lock screen - every single tim...

Newbie

Plan Premium Country U.S. Device (iPhone 8+) Operating System (iOS 14.8.1)   My Question or Issue I've had this issue for at least 3 months now. When listening to podcasts, if I try to...

Eni

Moderator

6458 Views

1 replies

0 likes

Bug iOS
Bug iPhone
ongoing issue
Ongoing Issues
  • 6458 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you see visuals on songs?

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was a IPhone 6s. I am currently using an IPhone 8. App...

Newbie

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was...

CarlosE

Spotify Legend

18065 Views

7 replies

1 likes

  • 18065 Views
  • 7 replies
  • 1 likes

Superuser Contribution Recently played not updating

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? DeviceiPhone and iPad, latest OS

Regular

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3).   Anyone else?  Any suggestions?     ...

user-removed

Not applicable

808 Views

2 replies

2 likes

  • 808 Views
  • 2 replies
  • 2 likes

Playlist Folder on Mobile Device

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...

Newbie

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...

1606 Views

0 replies

7 likes

Discussion
  • 1606 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify reproduce lo que quiere

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBuenos dias, hace un mes que estoy probando el plan premium y no puedo este más descontento. ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Buenos ...

MafeG

Spotify Legend

1452 Views

1 replies

0 likes

Spotify playlist
  • 1452 Views
  • 1 replies
  • 0 likes

Superuser Contribution When casting music to my PC I can’t control the music on my phone

PlanPremiumCountryU.S.ADeviceiPhone 11Operating SystemiOS 15.2My Question or IssueWhen casting music to my PC I can’t control the music on my phone. The bottom bar with the song and play button disappears after I press on my list of devices and choos...

Newbie

Plan Premium Country U.S.A Device iPhone 11 Operating System iOS 15.2 My Question or Issue When casting music to my PC I can’t control the music on my phone. The bottom bar with the song and...

MafeG

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

can't re-install app

PlanPremiumCountry USA Device(iPhone 13 pro)Operating System(iOS 15.1.1) My Question or IssuCan’t re-install appI’ve been wanting to update Spotify on my phone since yesterday because I couldn’t see my wrapped, but it just wouldn’t update. This morni...

Newbie

Plan Premium Country USA   Device (iPhone 13 pro) Operating System (iOS 15.1.1)   My Question or Issu Can’t re-install app I’ve been wanting to update Spotify on my phone since y...

MateusM

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share to WhatsApp

U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.

Casual Listener

U.K. / US - premium plan    share to WhatsApp feature gives broken links. Has happened multiple times. 

MafeG

Spotify Legend

526 Views

1 replies

0 likes

whatsapp
  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Closed iOS app still changing desktop volume

My Question or IssueHello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the volume of my desktop client from my phone with the volu...

Regular

My Question or Issue Hello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the vo...

mvitazko

Newbie

1281 Views

4 replies

0 likes

  • 1281 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

Casual Listener

  FamilyPlan Germany iPhone 11 Pro  iOS 15.1   My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App...

Ver

Spotify Legend

1109 Views

4 replies

0 likes

Alexa
Echo
multiroom
  • 1109 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t unhide song on iPhone/iPad but not hidden on desktop

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however it is not hidden on my desktop app. Any ideas? I’ve ...

Newbie

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however i...

Streich1

Casual Listener

1226 Views

4 replies

0 likes

  • 1226 Views
  • 4 replies
  • 0 likes

Solved!! [Mobile] Playlist bios and names cutting off on mobile - fix it, or set a word limit

Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go just over 2 lines (irrespective of screen dimensions) the bi...

Gig Goer

Image attachments have been provided to show the problem   This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go ...

iamgabrieler

Casual Listener

6158 Views

2 replies

0 likes

  • 6158 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify causes disconnect from Apple CarPlay

Plan: PremiumCountry: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPlay has refused to work with my new phone. All the other apps, like maps, work throug...

Casual Listener

Plan: Premium Country: USA   Device: iPhone 13  Operating System: IOS 15.0   Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPla...

Kiril

Moderator

6224 Views

3 replies

2 likes

  • 6224 Views
  • 3 replies
  • 2 likes

Superuser Contribution [iOS][Search] Ignore "Feat." in search bar

When I Shazam a song, it often happens that a track title has the following format:"Song Title - Artist Feat. Singer"Then, when I press Open Spotify it will copy that track title into the search bar. And VERY often, Spotify is unable to find the trac...

Visitor

When I Shazam a song, it often happens that a track title has the following format: "Song Title - Artist Feat. Singer" Then, when I press Open Spotify it will copy that track title into the search ...

Eni

Moderator

534 Views

1 replies

0 likes

iOS
Search
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not playing

Plan PremiumDevice iphone11 My Question or IssueOut of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Same if I hit forward - it switches from the selected playlist. Recent update t...

Newbie

  Plan Premium Device iphone11   My Question or Issue Out of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Sa...

Ver

Spotify Legend

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution Apple watch download problems

I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the watch app just says “loading”. I have restarted the ...

Casual Listener

I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the...

Cochran9875

Newbie

1706 Views

3 replies

4 likes

  • 1706 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution iOS issue - Spotify connect overriding volume on iPhone

Plan - PremiumCountry - NZ Device - iPhone 12Operating System - iOS 15.0.2 Hi there,I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers (PC B) that plays the music, it works pretty well. I also have Spotify on m...

Casual Listener

Plan - Premium Country - NZ   Device - iPhone 12 Operating System - iOS 15.0.2   Hi there, I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers ...

CarlosE

Spotify Legend

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dots under featuring artist playlist?

  I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dotsPlanPremiumCountryMalaysiaDeviceiPhone 11Operating SystemiOS 15.1Spotify Version8.6.80.1180

Regular

    I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dots Plan Premium Country Malaysia Device iPhone 11 Operating System iOS 15.1 Spotify ...

Mihail

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes