Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68163 Views
16 replies
37 likes

68163 Views
16 replies
37 likes

Downloading single tracks on premium - no way; podcasts, playlists, radios - with no problem

Well, im on 3-month free trial, im using iPhone with latest iOS, have only 3 devices connected (out of 5 possible). Have some music already downloaded from my PC (but its well below 3000 tracks, 780 tops)When i open the menu for single track I want t...

nadpobudliwy
Newbie
Well, im on 3-month free trial, im using iPhone with latest iOS, have only 3 devices connected (out of 5 possible). Have some music already downloaded from my PC (but its well below 3000 tracks, 780 ...
2021-07-13 8:03:34 PM
2021-08-04 2:03:08 PM
MateusM
Spotify Star
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Superuser Contribution Song won’t play after 10 second mark or not at all

I have an iPhone X that is up to date with the latest software, I have Spotify premium and the app version I have is 8.6.48.1180My issue is every song I play stops playing at the 9, 10, 11 second mark and then no other songs play at all. I have check...

rebecuix
Casual Listener
I have an iPhone X that is up to date with the latest software, I have Spotify premium and the app version I have is 8.6.48.1180 My issue is every song I play stops playing at the 9, 10, 11 s...
2021-08-02 7:53:22 PM
2021-08-04 8:51:05 AM
Jeremy
Spotify Legend
515 Views
4 replies
1 likes

515 Views
4 replies
1 likes

Superuser Contribution Track Thirteen Grayed Out

Hey folks, a really bizarre problem to report. I have found that any album or playlist with exactly thirteen tracks will have the thirteenth track grayed out on MacOS but not Windows. For example, if I look at Joseph Spence - Encore on the Spotify ap...

DJYrWeddingDay
Music Fan
Hey folks, a really bizarre problem to report. I have found that any album or playlist with exactly thirteen tracks will have the thirteenth track grayed out on MacOS but not Windows. For examp...
2021-08-02 3:47:50 PM
2021-08-03 4:56:57 PM
Jeremy
Spotify Legend
406 Views
2 replies
1 likes

406 Views
2 replies
1 likes

Superuser Contribution Spotify Connect stuck on connecting

PlanPremiumCountryAU/US (US account living in AU)DeviceApple Watch I was able to download songs to my Apple Watch with my phone next to me and through wifi. I connected a bluetooth speaker to my Apple Watch. I was able to play the dowloaded songs on ...

lindybug
Newbie
Plan Premium Country AU/US (US account living in AU) Device Apple Watch I was able to download songs to my Apple Watch with my phone next to me and through wifi. I connected a bluetooth...
2021-08-01 9:44:18 AM
2021-08-02 1:01:24 PM
Alex
Spotify Legend
2262 Views
1 replies
0 likes

2262 Views
1 replies
0 likes

Superuser Contribution Караоке в Spotify

Hello Spotify developers! When there will be a karaoke mode, how in Apple Music?The karaoke not only allows to repeat favourite songs, and also to learn the correct pronunciation of a foreign language.

EvgeniyKostin
Casual Listener
Hello Spotify developers! When there will be a karaoke mode, how in Apple Music? The karaoke not only allows to repeat favourite songs, and also to learn the correct pronunciation of a fore...
2021-08-01 8:56:33 AM
2021-08-02 12:47:01 PM
Alex
Spotify Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot access all playlists when streaming from Apple Watch with cellular

PlanPremiumCountryDenmarkDeviceApple Watch Series 6 with cellularOperating System(watchOS 7.6) My Question or IssueWhen I go out for a run without my phone and listen to music via Spotify on my Apple Watch (which has a cellular connection), I can onl...

Martin123546484
Casual Listener
Plan Premium Country Denmark Device Apple Watch Series 6 with cellular Operating System (watchOS 7.6) My Question or Issue When I go out for a run without my phone and listen to musi...
2021-07-31 8:45:13 PM
2021-08-01 10:19:13 PM
Eni
Moderator
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Thoughts on Three Dots Button

Today it's a trend to put all functions under three dots button (…), but this also means there should be easy access for it. On contrary, Spotify puts it on the top of the screen. Nowadays devices have screens near 6 inches or even larger. With these...

Onewave
Roadie
Today it's a trend to put all functions under three dots button (…), but this also means there should be easy access for it. On contrary, Spotify puts it on the top of the screen. Nowadays devices ha...
2020-05-21 10:11:34 PM
2021-08-01 9:56:59 AM
Onewave
Roadie
756 Views
3 replies
1 likes

756 Views
3 replies
1 likes

Superuser Contribution Music Randomly Stopping on Google Home (Casting from iOS)

PlanPremium CountryUnited States Device(iPhone 12 Pro) Operating System(iOS 14.6) My Question or IssueOver the last few weeks, I have been experiencing a severe upswing in issues with my Google Home devices randomly pausing/stopping playback. This ha...

cwilli40
Music Fan
Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 14.6) My Question or Issue Over the last few weeks, I have been experiencing a...
2021-06-28 6:37:59 PM
2021-07-31 11:47:24 PM
Eni
Moderator
2051 Views
11 replies
3 likes
Google Home

2051 Views
11 replies
3 likes

Superuser Contribution [Mobile] my songs won’t play all the way through without kicking me out

i’ve logged out of everything and re joined but every time i try to listen to a song half way through the song my account glitches and kicks me out of my spotify app

vkepy7tym2z9ui2
Visitor
i’ve logged out of everything and re joined but every time i try to listen to a song half way through the song my account glitches and kicks me out of my spotify app
2021-07-26 2:01:00 AM
2021-07-31 8:50:52 PM
Eni
Moderator
228 Views
1 replies
0 likes
Mobile

228 Views
1 replies
0 likes

Not Casting to other devices & Apple TV not working

Premium, USA, iPhone 12 Pro, Macbook Pro 2017, iPad Air 3rd Gen, Apple TV (all not working properly)Operating SystemiOS 14.7.1, Mac OS Big SurSpotify will not cast to other devices. It will play locally on my iPhone and iPad, but will not cast to my ...

schulend
Newbie
Premium, USA, iPhone 12 Pro, Macbook Pro 2017, iPad Air 3rd Gen, Apple TV (all not working properly) Operating System iOS 14.7.1, Mac OS Big Sur Spotify will not cast to other devices. I...
2021-07-30 10:21:25 PM
2021-07-31 8:01:01 PM
MateusM
Spotify Star
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Superuser Contribution Artwork display when I share playlist as an Instagram story

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has been an issue I've had for a very long time. I create many playlists that I then sha...

kdinos
Music Fan
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This ha...
2021-07-06 12:56:58 PM
2021-07-31 12:25:05 PM
kdinos
Music Fan
907 Views
14 replies
0 likes

907 Views
14 replies
0 likes

Playlists in iOS - Custom Order

Plan PremiumFree/PremiumCountry USA Device iPhone Xr(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 14.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue To set a custom order of Playlists the Desktop App is needed,...

youngcoconut
Regular
Plan Premium Free/Premium Country USA Device iPhone Xr (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 14.7 (iOS 10, Android Oreo, Windows 10,etc.) ...
2021-07-26 8:41:33 PM
2021-07-31 8:47:31 AM
Billy-J
Spotify Star
389 Views
3 replies
0 likes

389 Views
3 replies
0 likes

Superuser Contribution Apple Watch and iPhone Bugs

Hi Community and Hi Spotify Team,I have one or two issues with the Apple Watch implemantation. First One:When my iPhone is close by and online, I can not toggle the watch to play through the watch and headphones connected to them. The watch symbol bl...

McKu
Newbie
Hi Community and Hi Spotify Team, I have one or two issues with the Apple Watch implemantation. First One: When my iPhone is close by and online, I can not toggle the watch to play...
2021-07-29 3:57:14 PM
2021-07-31 1:28:05 AM
CarlosE
Moderator
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Superuser Contribution [iOS][Search] Add to queue covered by keyboard

For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from the page/filter/search. This is terrible design!

nolaurious
Gig Goer
For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from th...
2021-05-25 5:23:09 PM
2021-07-30 10:10:49 PM
CarlosE
Moderator
551 Views
3 replies
0 likes
iOS
Search

551 Views
3 replies
0 likes

Spotify won’t play when offline

PlanPremium CountryNetherlandDeviceiPhone 11Operating SystemiOS 14.6My Question or IssueI can’t play any songs when I’m offline my Spotify keeps saying ur offline and can’t play any songs I tried re installing and it worked for a few week and then th...

Screamhand
Regular
Plan Premium Country Netherland Device iPhone 11 Operating System iOS 14.6 My Question or Issue I can’t play any songs when I’m offline my Spotify keeps saying ur offline and can’t pla...
2021-07-28 12:01:26 AM
2021-07-30 6:00:14 PM
MateusM
Spotify Star
1026 Views
11 replies
0 likes

1026 Views
11 replies
0 likes

Superuser Contribution Apple TV 4K: Spotify pausing after 2 seconds

I have premium subscriptionSpotify pausing after 2 seconds on my Apple TV 4K connected to JBL speaker because at the same time Spotify opened on my MacBook Pro (not playing).When i quit from Spotify on my mac the problem disappears. All devices have ...

zack25
Casual Listener
I have premium subscription Spotify pausing after 2 seconds on my Apple TV 4K connected to JBL speaker because at the same time Spotify opened on my MacBook Pro (not playing). When i quit from Spot...
2021-07-22 4:46:52 PM
2021-07-30 2:44:35 PM
Jeremy
Spotify Legend
511 Views
3 replies
0 likes

511 Views
3 replies
0 likes

Superuser Contribution [iOS 14.7, iPhone 12 Pro Max] music keeps pausing randomly

I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spotify version 8.6.46.1081.The problem occurs randomly with in...

MatuR
Regular
I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spoti...
2021-07-28 1:48:29 PM
2021-07-29 5:32:26 PM
MafeG
Spotify Legend
1944 Views
2 replies
2 likes

1944 Views
2 replies
2 likes

Superuser Contribution Recently played artist not updating AGAIN.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’s been fixed but this morning it wont update again.

jojofly
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’...
2021-07-27 4:37:57 PM
2021-07-29 4:44:33 PM
jojofly
Regular
879 Views
12 replies
5 likes

879 Views
12 replies
5 likes

Downloading liked songs crashes app

Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the songs at the time as it’s set not to download unless there’s...

gc86
Newbie
Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the ...
2021-07-23 10:50:20 AM
2021-07-28 12:51:47 PM
MateusM
Spotify Star
471 Views
1 replies
0 likes
App & Features

471 Views
1 replies
0 likes

Superuser Contribution Spotify do not work on iPad.

PlanPremiumCountrySwedenDevice(iPad Pro 1st gen.Operating System(iOS 10.3)My Question or IssueApp or webb plyer do not work anymore since of today?error Message say accpunt do not exist but i can logg in and see my profile and account detailes.

Brändholmen
Music Fan
Plan Premium Country Sweden Device (iPad Pro 1st gen. Operating System (iOS 10.3) My Question or Issue App or webb plyer do not work anymore since of today? error Message say accp...
2021-07-20 8:16:02 PM
2021-07-28 9:30:19 AM
Alex
Spotify Legend
821 Views
7 replies
0 likes

821 Views
7 replies
0 likes

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