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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Superuser Contribution Local Files not syncing

PlanPremiumCountryNetherlandsDeviceiPhone 12 pro max, MSI InfiniteOperating SystemiOS 14.5, Windows 10 My Question or IssueMy local files are not syncing to my iOS device. The apps are updated on desktop and mobile, mobile software is updated as well...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 12 pro max, MSI Infinite Operating System iOS 14.5, Windows 10   My Question or Issue My local files are not syncing to my iOS device. Th...
  • Alex
  • Spotify Legend
  • 1783 Views
  • 7 replies
  • 0 likes
  • 1783 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify crashes

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 14.3 My Question or IssueHello,Since about three months, my Spotify crashes approximately one or two minutes after opening it. When i restart it, my queue is gone and the song starts playing ...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone X Operating System iOS 14.3   My Question or Issue Hello, Since about three months, my Spotify crashes approximately one or two minutes afte...
  • CarlosE
  • Moderator
  • 510 Views
  • 3 replies
  • 1 likes
  • 510 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue Still Doesn’t Show Last Song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.5My Question or IssueMy queue continues to not show the last song in it, and instead shows a gap. This queue issue has been “fixed” over and over, but despite deleting the app, restarting my ...

  • Newbie
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 14.5 My Question or Issue My queue continues to not show the last song in it, and instead shows a gap. This queue issue has bee...
  • Mihail
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song won’t play on Artist Profiles unless liked

PlanPremiumCountryAustraliaDeviceiPhone 8 PlusOperating SystemiOS 13.5.1My Question or IssueProblem just started today 18 July 2020. Only liked songs will play when I am on the artist profiles. The problem doesn’t seem to occur when i play the same s...

  • Newbie
  • Plan Premium Country Australia Device iPhone 8 Plus Operating System iOS 13.5.1 My Question or Issue Problem just started today 18 July 2020. Only liked songs will play when I am on the art...
  • Eni
  • Moderator
  • 5529 Views
  • 11 replies
  • 0 likes
  • iOS bug
  • 5529 Views
  • 11 replies
  • 0 likes

Superuser Contribution App glitches when playing music from search bar

There is a glitch when trying to play music directly from the search bar. While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, that music will stop and the banner at the bottom (with the...

  • Regular
  • There is a glitch when trying to play music directly from the search bar.  While searching for a song/podcast, I tap on the one I want but the app glitches. If I’m listening to music already, t...
  • CarlosE
  • Moderator
  • 1290 Views
  • 7 replies
  • 1 likes
  • 1290 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution New Your Library test (iOS & Android)

Spotify is testing a new version of Your Library in the mobile app with select users. There is currently no way to sign up for this test without being invited, but we thank you for your interest. This thread is your go-to destination for asking quest...

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  • Spotify Star
  • Spotify Star
  • Spotify is testing a new version of Your Library in the mobile app with select users. There is currently no way to sign up for this test without being invited, but we thank you for your interest.&nbs...
  • MattSuda
  • Spotify Star
  • 22795 Views
  • 120 replies
  • 25 likes
  • 22795 Views
  • 120 replies
  • 25 likes

Superuser Contribution Organize by Genre/Artist/Album

Spotify should create a new feature to organize all the music by Genre/Artist/Album, and leave the Playlist as an extra tool to select your favorite songs. Otherwise, for now, we need to create a playlist with the Genre, Into that the Artist and them...

  • Casual Listener
  • Spotify should create a new feature to organize all the music by Genre/Artist/Album, and leave the Playlist as an extra tool to select your favorite songs.   Otherwise, for now, we need to c...
  • Mihail
  • Spotify Legend
  • 1715 Views
  • 4 replies
  • 16 likes
  • 1715 Views
  • 4 replies
  • 16 likes

Superuser Contribution Sound doesn’t play when I have another media app open.

PlanPremiumCountryUSA Device(iPhone 7 Plus)Operating SystemiOS 14 My Question or IssueSpotify sound is unresponsive if I have another app that plays sound open at the same time. If I’m listening to Spotify and stop it to open up another app such as Y...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 7 Plus) Operating System iOS 14   My Question or Issue Spotify sound is unresponsive if I have another app that plays sound open at th...
  • Mihail
  • Spotify Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files doesn’t work anymore (IPHONE)

PlanPremiumDeviceiPhone 12 iOS 14.4.2 Hello, I recently changed my phone from an iPhone 11 to 12. And on my old phone I had the local files from my computer on a playlist and downloaded so they were working online and offline.But now it can’t work on...

  • Visitor
  • Plan Premium Device iPhone 12 iOS 14.4.2   Hello, I recently changed my phone from an iPhone 11 to 12. And on my old phone I had the local files from my computer on a playlist and downloade...
  • Jeremy
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch 4: Suddenly stops streaming, only controls iPhone now

Plan:PremiumCountryUSDeviceApple Watch 4 paired with iPhone 12 pro max: Both latest versions iOSOperating System(iOS 14.4 on phone ) My Question or IssueMy Apple Watch has been streaming Spotify for months now just fine.Yesterday, all of a sudden, it...

  • Music Fan
  • Plan: Premium Country US Device Apple Watch 4 paired with iPhone 12 pro max: Both latest versions iOS Operating System (iOS 14.4 on phone )   My Question or Issue My Apple Watch has be...
  • CarlosE
  • Moderator
  • 2825 Views
  • 17 replies
  • 0 likes
  • Apple Watch
  • 2825 Views
  • 17 replies
  • 0 likes

Screen freezes, bad user experience

PlanPremiumCountryUsDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueMusic keeps playing buttons work in a small minimized window. intermittent, last repro was after connecting to Bluetooth on car, turned off car walked around, cane ba...

  • Visitor
  • Plan Premium Country Us Device (iPhone 11) Operating System (iOS 14.2)   My Question or Issue Music keeps playing  buttons work in a small minimized window.   intermittent...
  • Billy-J
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple CarPlay Home-screen is a mess

PlanPremiumCountrySwedenDeviceiPhone 12ProOperating SystemiOS 14.4.2 My Question or IssueEverytime I start Spotify in Apple CarPlay there´s different content on the home-screen. This is really annoying and it also goes against the purpose with CarPla...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 12Pro Operating System iOS 14.4.2   My Question or Issue Everytime I start Spotify in Apple CarPlay there´s different content on the home-scre...
  • Alex
  • Spotify Legend
  • 826 Views
  • 1 replies
  • 1 likes
  • 826 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast Notification Pop Up Not Showing

Plan - Premium (Duo)Country -USDevice - iPhone 12Operating System - iOS 14.4My Question or Issue Hi there! When clicking on Follow on a podcast, I do not get the option to get push notifications. Instead I get a white bar at the bottom that says “OK,...

  • Casual Listener
  • Plan - Premium (Duo) Country -US Device - iPhone 12 Operating System - iOS 14.4 My Question or Issue   Hi there!   When clicking on Follow on a podcast, I do not get ...
  • Ver
  • Spotify Legend
  • 1568 Views
  • 5 replies
  • 1 likes
  • 1568 Views
  • 5 replies
  • 1 likes

Superuser Contribution Listening history feature problem

PlanPremiumCountryArgentinaDevice(iPhone XR)Operating SystemiOS 14.4.2 Hi, ever since getting the new listening history feature on the Home tab i still don’t understand why mine looks like this. it only shows the list of songs with no division, sourc...

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  • Music Fan
  • Plan Premium Country Argentina Device (iPhone XR) Operating System iOS 14.4.2   Hi, ever since getting the new listening history feature on the Home tab i still don’t understand why min...
  • AeroZ
  • Composer
  • 885 Views
  • 4 replies
  • 0 likes
  • 885 Views
  • 4 replies
  • 0 likes

Solved!! Audio quality over 4G / solved

I'm an **bleep**, the Low Data Mode was turned on.This thread may be deleted, but probably it is wise not to, there are probably more idiots like me out there >>>PlanPremiumCountryNetherlandsDeviceiPhone SE 2020My Question or Issue:Hi,I have set Spot...

  • Casual Listener
  •   I'm an **bleep**, the Low Data Mode was turned on. This thread may be deleted, but probably it is wise not to, there are probably more idiots like me out there 😅   >>> ...
  • Billy-J
  • Spotify Star
  • 873 Views
  • 3 replies
  • 0 likes
  • 873 Views
  • 3 replies
  • 0 likes

Quality tanks when on VOIP (Discord)

Hello friends of the Spotify Community Thank you for your time...I have this situation popping up, and here is my set up.iPhone 7 running the latest iOSAirPods is my bluetooth audio solution. Before I used to use my wired EarPods where when I had Dis...

  • Newbie
  • Hello friends of the Spotify Community   Thank you for your time... I have this situation popping up, and here is my set up. iPhone 7 running the latest iOS AirPods is my bluetooth audio so...
  • Anyonesss
  • Casual Listener
  • 1600 Views
  • 1 replies
  • 0 likes
  • 1600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline Only On WiFi

PlanPremiumCountryUSADeviceiPhone 12 Pro Operating SystemiOS 14.4.2 Spotify is offline only while on WiFi after updating to the most recent version. Spotify has "local network access" in iPhone settings and works fine on LTE/5G networks. I've tried: ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 Pro  Operating System iOS 14.4.2   Spotify is offline only while on WiFi after updating to the most recent version. Spotify has "local net...
  • Alex
  • Spotify Legend
  • 692 Views
  • 3 replies
  • 0 likes
  • 692 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify closing by itself

PlanFreeCountry Deviceiphone xrOperating Systemios 14.0.1 My Question or IssueSo my spotify app keeps closing by itself sometimes when I'm using other apps, sometimes when my screen is locked. I thought it might be because I have too many apps opened...

  • Casual Listener
  • Plan Free Country   Device iphone xr Operating System ios 14.0.1   My Question or Issue So my spotify app keeps closing by itself sometimes when I'm using other apps, sometimes wh...
  • Novy
  • Moderator
  • 17308 Views
  • 11 replies
  • 0 likes
  • 17308 Views
  • 11 replies
  • 0 likes

Superuser Contribution "Browse" appears offline while everything else is online

Hi, While I'm on 4G on my iPhone the "Browse" section of Spotify seems to be offline with the message: "Browse is not available while you're offline. Please connect to the internet and try again.". Everything else works perfectly (internet connection...

  • Newbie
  • Hi,   While I'm on 4G on my iPhone the "Browse" section of Spotify seems to be offline with the message: "Browse is not available while you're offline. Please connect to the internet and try...
  • Mihail
  • Spotify Legend
  • 847 Views
  • 5 replies
  • 1 likes
  • 847 Views
  • 5 replies
  • 1 likes

Superuser Contribution Charts page title "ghosting" on scroll

iOS App Version8.6.8.1211PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.4.1 My Question or IssueNavigate to the Charts page from the Search tab, then scroll down. You'll see that the page title, "Charts", gets duplicated with a smaller fon...

  • Roadie
  • iOS App Version 8.6.8.1211 Plan Premium Country USA Device iPhone X Operating System iOS 14.4.1   My Question or Issue Navigate to the Charts page from the Search tab, then...
  • CarlosE
  • Moderator
  • 1077 Views
  • 14 replies
  • 0 likes
  • 1077 Views
  • 14 replies
  • 0 likes