Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70739 Views
16 replies
37 likes

70739 Views
16 replies
37 likes

Superuser Contribution [Mobile][Your Library] Album art not showing up.

My album art is not showing up on my iPhone. When I click on an album, the art finally shows up, but when I just sort by albums, they all have the blank album art template. At first, this didn't bother me so much, but it is starting to frustrate me. ...

c3fg-xg_oh1dp
Newbie
My album art is not showing up on my iPhone. When I click on an album, the art finally shows up, but when I just sort by albums, they all have the blank album art template. At first, this di...
2021-08-24 4:06:21 PM
2021-08-24 10:37:45 PM
Novy
Moderator
710 Views
1 replies
0 likes
Mobile
Your Library

710 Views
1 replies
0 likes

Superuser Contribution Local Files not downloading on iPhone

PlanPremiumCountryUSDeviceiPhone 12 Pro, Windows 10 laptopOperating SystemiOS 14.4.2, Windows 10 My Question or IssueI have a new iPhone and a new laptop. I have sync'd my local files to my Spotify account on the desktop app and have added them to a ...

sbamberger81
Regular
Plan Premium Country US Device iPhone 12 Pro, Windows 10 laptop Operating System iOS 14.4.2, Windows 10 My Question or Issue I have a new iPhone and a new laptop. I have sync'd my lo...
2021-04-24 12:38:02 AM
2021-08-24 9:46:59 PM
MafeG
Spotify Legend
930 Views
5 replies
0 likes

930 Views
5 replies
0 likes

Solved!!Superuser Contribution [iOS] Now Playing UI no longer changes color for local files.

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.7.1 My Question or IssueWhen playing a song, the UI picks a color from the album art and makes that the background. This still works for normal Spotify songs but has recently stopped wor...

kyleseven
Casual Listener
Plan Premium Country USA Device iPhone 12 mini Operating System iOS 14.7.1 My Question or Issue When playing a song, the UI picks a color from the album art and makes that the backgr...
2021-08-05 9:58:07 PM
2021-08-24 5:48:08 PM
RafalR
Music Fan
1971 Views
9 replies
1 likes

1971 Views
9 replies
1 likes

Superuser Contribution Spotify can’t even get through 10 seconds of a song before stopping

PlanPremiumCountryUsaDevice(iPhone 11)Operating System(iOS 14) My Question or IssueSpotify stops after 6-10 seconds of a song. The music and slider bar stop but the button doesn’t change. This app doesn’t work and is completely unusable since last ni...

Danielreich33
Newbie
Plan Premium Country Usa Device (iPhone 11) Operating System (iOS 14) My Question or Issue Spotify stops after 6-10 seconds of a song. The music and slider bar stop but the button do...
2021-08-22 10:01:13 PM
2021-08-23 12:07:47 AM
CarlosE
Moderator
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

Superuser Contribution [iOS][Your Library] Downloaded Songs Not Playing Offline

Hello, I was wanting to report an issue on mobile for iPhone. I used to not have any issues, but as of last night, when I try to play certain downloaded albums offline the songs will just stay at 0:00 despite being checked off as downloaded and ready...

SunlessS
Casual Listener
Hello, I was wanting to report an issue on mobile for iPhone. I used to not have any issues, but as of last night, when I try to play certain downloaded albums offline the songs will just stay at 0:0...
2021-08-21 11:11:52 PM
2021-08-23 11:01:18 PM
MafeG
Spotify Legend
511 Views
3 replies
0 likes
iOS
Your Library

511 Views
3 replies
0 likes

Superuser Contribution Most songs stop at 10 seconds

PlanPremiumCountryCzech republicDeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueWhile using the spotify app on my phone most songs keep stopping at either 9, 10 or 11 seconds (very rarely stoping before it gets to 9 seconds) and they won’t...

terry_liomveed
Newbie
Plan Premium Country Czech republic Device iPhone 8 Operating System iOS 14.6 My Question or Issue While using the spotify app on my phone most songs keep stopping at either ...
2021-08-16 4:00:28 PM
2021-08-21 7:05:28 PM
Eni
Moderator
1474 Views
8 replies
0 likes

1474 Views
8 replies
0 likes

Solved!! Spotify playback for downloaded songs stops after 0-10 seconds on iPhone (no solution in forms)

PlanPremiumCountryCanadaDeviceiPhone 11Operating System(Latest iOS version and Spotify version) My Question or IssueFor the past week and a half spotify has been unable to play songs on my mobile phone past at the most 10 seconds, it just stops. It d...

Patrickjelon
Regular
Plan Premium Country Canada Device iPhone 11 Operating System (Latest iOS version and Spotify version) My Question or Issue For the past week and a half spotify has been unable to pl...
2021-08-20 5:08:15 AM
2021-08-20 5:38:41 PM
Luke
Spotify Star
691 Views
1 replies
0 likes

691 Views
1 replies
0 likes

Solved!!Superuser Contribution Missing the new “what’s new” feature

PlanPremiumCountryIreland DeviceiPhone 11Operating SystemiOS14 My Question or IssueI had the “what’s new” feature show up on my phone about a month ago for like a week before it disappeared. I had just assumed Spotify had removed it since I had not d...

em_ma1
Newbie
Plan Premium Country Ireland Device iPhone 11 Operating System iOS14 My Question or Issue I had the “what’s new” feature show up on my phone about a month ago for like a week b...
2021-08-19 3:17:41 AM
2021-08-20 1:44:32 PM
Jeremy
Spotify Legend
2213 Views
1 replies
0 likes

2213 Views
1 replies
0 likes

Superuser Contribution Can't play local files on iPhone XR?

Hey I have downloaded music onto my Windows laptop and set them up in a folder and put it into Spotify via the Local Files feature. However when I go into the playlist on my iPhone (I downloaded the playlist on my iPhone too) and try and play the mus...

billysicecream
Casual Listener
Hey I have downloaded music onto my Windows laptop and set them up in a folder and put it into Spotify via the Local Files feature. However when I go into the playlist on my iPhone (I downloaded the ...
2021-08-08 4:38:01 PM
2021-08-19 10:26:35 PM
Eni
Moderator
633 Views
3 replies
0 likes

633 Views
3 replies
0 likes

Superuser Contribution iOS App Freezing, crashing and lagging

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueThe past couple of months (4-5) I have been experiencing issues with the mobile app. It is constantly crashing, lagging and freezing. For example, I will press a song an...

mitchellpageee
Newbie
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.1 My Question or Issue The past couple of months (4-5) I have been experiencing issues with the mobile app. It ...
2019-01-30 7:50:19 PM
2021-08-19 9:21:53 PM
ParentalControl
Composer
7645 Views
13 replies
15 likes
frozen
iOS

7645 Views
13 replies
15 likes

Superuser Contribution Cant listen music from local files

I have spotify Premium, version 8.6.52.1200Country: LatviaIphone12As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of space on phone. Dont have any cache cleaners. I downloaded music fr...

niksrimsans
Casual Listener
I have spotify Premium, version 8.6.52.1200 Country: Latvia Iphone12 As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of ...
2021-08-16 4:11:50 PM
2021-08-18 6:03:12 PM
MafeG
Spotify Legend
4391 Views
3 replies
0 likes
Desktop
Download Playlists
iOS
Local Source

4391 Views
3 replies
0 likes

Superuser Contribution [iOS] iPhone: Songs won’t start

Plan: PremiumCountry: USADevice: (iPhone Xs)Operating System(iOS 14.6) For several months now I’ve been running into this issue where I’ll select a song or playlist (either downloaded or not) and the song just won’t play. It will open to the song, bu...

trevgills
Casual Listener
Plan: Premium Country: USA Device: (iPhone Xs) Operating System (iOS 14.6) For several months now I’ve been running into this issue where I’ll select a song or playlist (eit...
2021-08-15 1:58:27 AM
2021-08-17 7:50:00 PM
MafeG
Spotify Legend
508 Views
3 replies
0 likes

508 Views
3 replies
0 likes

Now Playing widget not appearing every time on iOS 15

PlanFamilyCountrySpainDeviceiPhone 12 ProOperating SystemiOS 15 Beta 19A5307g My Question or IssueI have noticed that not always I play music on my iPhone with iOS 15 Beta the Now Playing Widget appears, both on Notification Center and Control Center...

ManuMateos
Gig Goer
Plan Family Country Spain Device iPhone 12 Pro Operating System iOS 15 Beta 19A5307g My Question or Issue I have noticed that not always I play music on my iPhone with iOS 15 Beta th...
2021-08-09 12:08:13 PM
2021-08-17 3:27:50 PM
MateusM
Spotify Star
3106 Views
3 replies
0 likes

3106 Views
3 replies
0 likes

Superuser Contribution Suddenly no longer can cast Spotify to Google Cast devices.

Plan: PremiumCountry: CanadaDevice: iPhone 12 Pro + Google Hub / Google Home-miniOperating System: iOS 14.6 My Question or Issue:Suddenly I can no longer cast Spotify to any of my Google Devices. I have tried...- Google Home-Mini x2- Google Hub- Cast...

iDVB
Newbie
Plan: Premium Country: Canada Device: iPhone 12 Pro + Google Hub / Google Home-mini Operating System: iOS 14.6 My Question or Issue: Suddenly I can no longer cast Spotify to any of ...
2021-07-31 1:09:19 AM
2021-08-17 10:06:31 AM
m3tr0
Casual Listener
1769 Views
5 replies
2 likes
assistant
cast
google
Home

1769 Views
5 replies
2 likes

Please undo the new update

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 12 My Question or IssueBuckle up friends this is going to be a dissertation but I promise you it's all relevant:The new iOS update is not user-friendly in the slightest. You made the followin...

amtaborek
Newbie
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12 My Question or Issue Buckle up friends this is going to be a dissertation but I promise you it's all relevant: T...
2019-06-22 2:31:54 AM
2021-08-17 5:42:01 AM
shineon4me
Music Fan
1417 Views
4 replies
11 likes
iphone
Update

1417 Views
4 replies
11 likes

Superuser Contribution 'Playlist radio' on mobile app

Hi everyone,I use the 'Go to Playlist Radio' option a lot on the desktop app, but I don't see it on the mobile version. I am just missing it? Also, I am using the free version for now just to try it out. Maybe it's on the paid version? PlanFree/Premi...

jlukins
Casual Listener
Hi everyone, I use the 'Go to Playlist Radio' option a lot on the desktop app, but I don't see it on the mobile version. I am just missing it? Also, I am using the free version for now j...
2020-02-18 4:16:28 PM
2021-08-17 1:21:17 AM
MafeG
Spotify Legend
4994 Views
11 replies
0 likes
playlist radio

4994 Views
11 replies
0 likes

Superuser Contribution Group Sessions not working - 'Sorry couldn't find that' error

iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969. Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, couldn't find that'. Happens regardless if i create the link and s...

domgreenslade
Newbie
iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969. Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, ...
2021-08-10 9:41:49 PM
2021-08-16 1:30:36 AM
CarlosE
Moderator
2816 Views
9 replies
5 likes
Group Session

2816 Views
9 replies
5 likes

Superuser Contribution Spotify keeps opening when connected to USB in car

For some reason whenever my phone is connected to the usb port of my mini convertible, spotify keeps opening even after i have closed the app. I have tried this on multiple phones and its doing the same on them all. Anybody have any ideas as i would ...

greglt
Casual Listener
For some reason whenever my phone is connected to the usb port of my mini convertible, spotify keeps opening even after i have closed the app. I have tried this on multiple phones and its doing the s...
2021-08-13 6:22:08 PM
2021-08-15 10:27:10 PM
CarlosE
Moderator
983 Views
3 replies
0 likes

983 Views
3 replies
0 likes

Superuser Contribution Slide to like a song on Recently Played page.

PlanPremiumCountryChileDeviceiPhone 6sOperating SystemiOS 14.7.1 My Question or IssueThe new Recently Played feature is amazing, nevertheless, I was listening to new music and I didn't have anything close to me to add songs I liked to my Liked Songs,...

pepomarquinez
Regular
Plan Premium Country Chile Device iPhone 6s Operating System iOS 14.7.1 My Question or Issue The new Recently Played feature is amazing, nevertheless, I was listening to new music an...
2021-08-14 5:50:23 PM
2021-08-15 6:18:09 PM
Eni
Moderator
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

Solved!!Superuser Contribution spotify goes on pause when accidental power off/on

harley davidson rg aquatic radio DeviceiPhone 8My Question or Issuewhen i accidently turn off the radio and put it back on, spotify connected on bluetooth goes to pause, need to stop to put it back in play, dam fustrating, setting is on autoplay.... ...

ClaudeDunn
Casual Listener
harley davidson rg aquatic radio Device iPhone 8 My Question or Issue when i accidently turn off the radio and put it back on, spotify connected on bluetooth goes to pause, need to stop t...
2021-08-15 3:15:23 AM
2021-08-15 1:45:33 PM
Alex
Spotify Legend
1077 Views
3 replies
0 likes

1077 Views
3 replies
0 likes

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