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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43343 Views

43 replies

10 likes

  • 43343 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108974 Views

116 replies

13 likes

Other
  • 108974 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
  • 1637 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301856 Views

62 replies

16 likes

  • 301856 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127787 Views

19 replies

38 likes

  • 127787 Views
  • 19 replies
  • 38 likes

No lyrics on iPhone 12 pro

PlanPremiumCountryGermanyDeviceiPhone 12 proOperating SystemiOS 15.2.1Spotify 8.6.98.1447 My Question or IssueApparently everyone in germany, including my husband and my sons got the lyrics with the app -Expect me. How do I fix this ?

Newbie

Plan Premium Country Germany Device iPhone 12 pro Operating System iOS 15.2.1 Spotify 8.6.98.1447   My Question or Issue Apparently everyone in germany, including my husband and my so...

MateusM

Spotify Star

870 Views

1 replies

0 likes

App & Features
  • 870 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when playing yet great internet performance/no traffic blocked on firewall

Plan: Premium - Family PlanCountry: United StatesDevice: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021Operating System (iOS 15, macOS Monterey) My Question or Issue:In the last few days, I have been unable to use Spotify on any of my d...

Regular

Plan: Premium - Family Plan Country: United States Device: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021 Operating System (iOS 15, macOS Monterey)   My Qu...

Elena

Moderator

600 Views

1 replies

0 likes

Premium
  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete Cache button (iOS) has no apparent effect

Plan Premium/familyFree/PremiumCountry USA Device iPhone 6s(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 12.4.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGo to the Settings->Storage page and click on the "De...

Visitor

Plan Premium/family Free/Premium Country USA   Device iPhone 6s (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 12.4.1 (iOS 10, Android Oreo, Windows 10,etc....

Kiril

Moderator

10531 Views

2 replies

1 likes

  • 10531 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution (APPLE TV!) Spotify Streaming Mutes at the End of Songs

Hi, y'all! I'm based in the US. I have a Premium Spotify Duo plan. I have an iPhone XR and my Apple TV I'm having a minor problem when I'm streaming Spotify through my Apple TV or through my iPhone's Airplay. This has just started happening; never ha...

Casual Listener

Hi, y'all!    I'm based in the US. I have a Premium Spotify Duo plan. I have an iPhone XR and my Apple TV    I'm having a minor problem when I'm streaming Spotify through my A...

Jeremy

Spotify Legend

1534 Views

5 replies

0 likes

  • 1534 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics

PlanPremiumCountryMalawiDeviceRedmi note 10 Pro MaxOperating SystemAndroid 11 My Question or IssueI can't accessy lyrics using the mobile app, I even uninstalled the app and reinstalled the app but wasn't successful, went as far as factory wiping my ...

Visitor

  Plan Premium Country Malawi Device Redmi note 10 Pro Max Operating System Android 11   My Question or Issue I can't accessy lyrics using the mobile app, I even uninstalled the ...

Jeremy

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Takeover module with broken link

Hello Spotify! I’ve been noticing this « Takeover » module for quite some time. Keeps appearing once in a while and it seems to be a broken link. Tried a clean install but no change. That modules appears randomly then disapears. Any idea? iOS 15.2iPh...

Composer

Hello Spotify!   I’ve been noticing this « Takeover » module for quite some time. Keeps appearing once in a while and it seems to be a broken link.   Tried a clean install but...

yoonnel

Composer

1396 Views

5 replies

0 likes

  • 1396 Views
  • 5 replies
  • 0 likes

Superuser Contribution When will the automatic audio quality change when streaming via wifi or mobile connection?

PlanPremiumCountry NLDevice(iPhone , iPad) My Question or Issue When you choose the automatic audio quality level, it chooses the audio quality depending the type of connection you have. I would like to know when streaming as a premium user, when wil...

Regular

  Plan Premium Country  NL Device (iPhone , iPad)     My Question or Issue  When you choose the automatic audio quality level, it chooses the audio qualit...

Kiril

Moderator

6044 Views

9 replies

0 likes

automatic audio
bitrate
connection
settings
streaming quality
  • 6044 Views
  • 9 replies
  • 0 likes

[iOS][Connect] Apple Watch cellular function optimizations

I use Spotify on Apple Watch cellular with AirPods Pro without my iPhone. i use it by running workouts and here are actually two problems:1. if I want to start running I am connected to my wlan and the iPhone is near by I cannot use Spotify with Appl...

Newbie

I use Spotify on Apple Watch cellular with AirPods Pro without my iPhone.    i  use it by running workouts and here are actually two problems: 1. if I want to start running I am conn...

bareyb

Music Fan

835 Views

1 replies

1 likes

Connect
iOS
  • 835 Views
  • 1 replies
  • 1 likes

Superuser Contribution App on the phone annoyingly turns on, works in the background while playing music on iMac/ iPad/ TV

Premium/ Lithuania/ iPhone 11/iOS In the past two weeks it got really annoying - app on the phone is constantly turning on without any consent to work in the background while playing music on PC, iPad or TV. After you turn the app off manually on the...

Casual Listener

Premium/ Lithuania/ iPhone 11/iOS   In the past two weeks it got really annoying - app on the phone is constantly turning on without any consent to work in the background while ...

Kiril

Moderator

928 Views

3 replies

0 likes

iMac
iphone
Playing error
  • 928 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not working great with Apple watch

I'm using Spotify on an iPhone and Apple Watch. I started following some podcasts. When my watch is connected to my phone, I can go into the Spotify app on my Apple Watch and it'll list the podcasts by new episodes. When I go outside out of Bluetooth...

Casual Listener

I'm using Spotify on an iPhone and Apple Watch. I started following some podcasts. When my watch is connected to my phone, I can go into the Spotify app on my Apple Watch and it'll list the podcasts ...

kbmanderson

Newbie

2999 Views

6 replies

0 likes

  • 2999 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Siri][BUG][French] Liked songs playlist called "Titre Likés" can't be found by Siri.

PlanPremium FamilyCountryFranceDeviceiPhone/MacOperating SystemiOS15 My Question or IssueThe liked songs playlist in the french version of Spotify is called "Titre Likés", aside being an anglicism which is already a bad choice from Spotify, it simply...

Regular

  Plan Premium Family Country France Device iPhone/Mac Operating System iOS15   My Question or Issue The liked songs playlist in the french version of Spotify is called "Tit...

ironfalcon

Regular

3485 Views

7 replies

1 likes

  • 3485 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bug: Wrong song shown playing

PlanPremiumCountryEN_USDeviceiPhone 12Operating System15.1.1 My Question or IssueThe wrong song will be shown playing when navigating to an album by clicking through the song that is currently playing. Steps to reproduce:1. Play a song. I used one on...

Newbie

Plan Premium Country EN_US Device iPhone 12 Operating System 15.1.1   My Question or Issue The wrong song will be shown playing when navigating to an album by clicking through the song...

Alex

Spotify Legend

1682 Views

2 replies

0 likes

  • 1682 Views
  • 2 replies
  • 0 likes

Superuser Contribution You want video backgrounds?! Just kidding!

I have an iPad Pro in my dash that I use just for Spotify. Video backgrounds showed up on the Mint playlist. How awesome. Two days later Spotify auto updates and they’re gone. What in the world kind of beta test is that? My vote is turn them back wit...

Visitor

I have an iPad Pro in my dash that I use just for Spotify. Video backgrounds showed up on the Mint playlist. How awesome. Two days later Spotify auto updates and they’re gone. What in the world kind ...

Alex

Spotify Legend

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please optimize the app for iPhone 13

This is actually a bug report as the iPhone 13 notch cuts out the "Your Library" header in the Your Library tab.

Visitor

This is actually a bug report as the iPhone 13 notch cuts out the "Your Library" header in the Your Library tab.

jhoms14

Casual Listener

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes

Bug: "An error occurred" if blocking trackers

Version: 6.8.0.3786If I DNS-block the trackers the Spotify app uses (*.scorecardresearch.com and app.adjust.com), it says "An error occurred". It seams that after a failed request to the tracker URLs, the app doesn't request the spotify API (spclient...

Newbie

Version: 6.8.0.3786 If I DNS-block the trackers the Spotify app uses (*.scorecardresearch.com and app.adjust.com), it says "An error occurred". It seams that after a failed request to the track...

awparker85

Regular

2108 Views

2 replies

5 likes

  • 2108 Views
  • 2 replies
  • 5 likes

Apple Lossless Album Covers not syncing in Local Files?

PlanPremiumCountryUnited States of AmericaDeviceiPhone XOperating SystemiOS 13.6.1 My Question or IssueThis is more of a minor problem than an important one, but I thought I should ask. I recently migrated from iTunes, so I have a lot of Apple Lossle...

Visitor

Plan Premium Country United States of America Device iPhone X Operating System iOS 13.6.1   My Question or Issue This is more of a minor problem than an important one, but I thought I ...

raphael20

Newbie

1012 Views

1 replies

0 likes

ALAC
album art
Album Cover
Apple Lossless
iOS
iphone
local files
M4A
  • 1012 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad Mini 6 Screen Optimisation

PlanPremiumCountrySingapore DeviceiPad Mini 6Operating SystemiOS15 My Question or IssueHello! In Landscape mode, the album art of the song blocks texts, and it is hard to access my library. Here is a screenshot.

Newbie

Plan Premium Country Singapore  Device iPad Mini 6 Operating System iOS15   My Question or Issue Hello! In Landscape mode, the album art of the song blocks texts, and it is hard t...

user-removed

Not applicable

1566 Views

4 replies

8 likes

ipadmini
optimisation
screen
  • 1566 Views
  • 4 replies
  • 8 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryFranceDeviceiPhone 13 Pro MaxOperating SystemiOS 15.2 My Question or IssueAutoplay isn’t working most of the time. Every time I play a song from search, it plays once and stops completely without playing a next one, this is why I ha...

Regular

Plan Premium Country France Device iPhone 13 Pro Max Operating System iOS 15.2   My Question or Issue Autoplay isn’t working most of the time. Every time I play a song from search, it ...

Eni

Moderator

2227 Views

6 replies

0 likes

  • 2227 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files does not show up on my Iphone

PlanPremium CountryNorway DeviceiPhone X My QuestionLocal files dpes not show up on my iPhone.I have turned everything on, but it does not help.

Regular

Plan Premium   Country Norway   Device iPhone X   My Question Local files dpes not show up on my iPhone. I have turned everything on, but it does not help.

Eni

Moderator

1272 Views

8 replies

0 likes

  • 1272 Views
  • 8 replies
  • 0 likes