Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

237989 Views

56 replies

13 likes

  • 237989 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158934 Views

507 replies

108 likes

  • 158934 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108265 Views

19 replies

38 likes

  • 108265 Views
  • 19 replies
  • 38 likes

Superuser Contribution Feedback Sounds not working anymore

PlanPremiumCountryAustriaDeviceiphone12Operating Systemios14.4 My Question or Issuehi there since switching from earpods to wireless airpods the feedback sounds when i play/pause and skipping tracks are not working anymore? is this intended? i really...

Casual Listener

Plan Premium Country Austria Device iphone12 Operating System ios14.4   My Question or Issue hi there since switching from earpods to wireless airpods the feedback sounds when i play/p...

Arjun11

Newbie

2520 Views

6 replies

0 likes

AirPods
Feedback Sounds
  • 2520 Views
  • 6 replies
  • 0 likes

New songs playlist

PlanFree/PremiumCountryFinlandDeviceIphone 11Operating SystemIOS 14,4 My Question or IssueWhen i go to new songs playlist then its suddenly stop play and app bring me to homescreen. What i should do?

Newbie

Plan Free/Premium Country Finland Device Iphone 11 Operating System IOS 14,4   My Question or Issue When i go to new songs playlist then its suddenly stop play and app bring me to home...

Billy-J

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Couldn't open link

I live in South Korea and Spotify has been launched here recently. I want to listen to Joe Rogan Experience podcast. Here's the error “Spotify can't open this type of link on this device”. Quick and the full reinstallation of Spotify with restarting ...

Visitor

I live in South Korea and Spotify has been launched here recently. I want to listen to Joe Rogan Experience podcast. Here's the error “Spotify can't open this type of link on this device”. Quick and ...

user-removed

Not applicable

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discover weekly display ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Is: How do I set up the Discover weekly display on my iPhone XS so that I can see a list of...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue. Is: &nb...

MattSuda

Spotify Star

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

Superuser Contribution Filtering by downloaded songs doesn’t work in folders

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 14.4 My Question or IssueWhen filtering by Downloaded Songs, it filters those folders that have Downloaded playlists, but if the playlist is in a folder within a folder I see all t...

Music Fan

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 14.4   My Question or Issue When filtering by Downloaded Songs, it filters those folders that have Download...

CarlosE

Spotify Legend

1143 Views

5 replies

1 likes

  • 1143 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify kicks me out every time I try to play a song

PlanFreeCountryUnited StatesDeviceiPhone 11Operating SystemiOS 10 My Question or IssueEvery time I’m trying to find a new song for my playlist and I push play on a song, I get kicked out of the app. Normal shuffling and playing songs that are availab...

Casual Listener

Plan Free Country United States Device iPhone 11 Operating System iOS 10   My Question or Issue Every time I’m trying to find a new song for my playlist and I push play on a song, I g...

Vasil

Moderator

14933 Views

13 replies

0 likes

iphone 11
  • 14933 Views
  • 13 replies
  • 0 likes

Superuser Contribution Sleep Timer with Spotify Connect gives weird message

When I try and set the sleep timer using Spotify Connect playing through an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer is running.”I attached a screen shot of the message. Phone...

Casual Listener

When I try and set the sleep timer using Spotify Connect playing through  an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer i...

elixir963

Newbie

11535 Views

16 replies

3 likes

  • 11535 Views
  • 16 replies
  • 3 likes

Superuser Contribution Spotify keeps stopping

PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spotify keeps pausing (at the 11second mark of a song to be precise). I have to restart the app for the song to play. Once t...

Newbie

Plan Free/Premium Country Australia Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   My spotify keeps pausing (at the 11seco...

Ver

Spotify Legend

863 Views

4 replies

0 likes

  • 863 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music stopping randomly when listening offline on iPod

Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned has restarted. Then the next song will be the start of a random album on my...

Regular

Similar issue.   I listen to my music offline. Between a hour and 2 hours of listening the song will stop.   I then have to load Spotify up again find the song which as mentioned ha...

Jeremy

Spotify Legend

631 Views

5 replies

0 likes

  • 631 Views
  • 5 replies
  • 0 likes

Superuser Contribution Bugs when adding existing track to playlist..

Device(iPhone, brand new 2021) My Question or IssueSpotify app acts irregular when trying to add an already existing track to a playlist. Behavior: Either it does nothing at all, or the app freezes totally. Only accationally it acts normal and Ask if...

Casual Listener

Device (iPhone, brand new 2021)   My Question or Issue Spotify app acts irregular when trying to add an already existing track to a playlist.   Behavior: Either it does nothing at all...

Jeremy

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Pauses

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 14.4 My Question or IssueThese past few days, my music will suddenly pause on a random song, and when I click play, it won’t start and I have to skip it to listen to music. Then ab...

Newbie

Plan Premium Country United States Device iPhone XS Max Operating System iOS 14.4   My Question or Issue These past few days, my music will suddenly pause on a random song, and when I ...

Eni

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Puma Trac

Plan PPremiumCountryUSA DeviceiPhone 8 Operating SystemiOS 14.4 My Question or IssueI used to be able to play Spotify through the Puma Trac fitness app, but now it won't stay connected. After I connect I go to start run and select Music app, I check ...

Casual Listener

Plan P Premium Country USA  Device iPhone 8  Operating System iOS 14.4   My Question or Issue I used to be able to play Spotify through the Puma Trac fitness app, but now it ...

Mihail

Spotify Legend

1214 Views

4 replies

0 likes

  • 1214 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files are not searchable in my playlists

So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way for the local files to show up in the search functi...

Newbie

So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way ...

Novy

Moderator

554 Views

1 replies

1 likes

Local files for Spotify Mobile
local files issues
Playlist search
Search
  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Grid Not Updating When Sharing to Instagram Story

When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current feature. I just want the Instagram story graphic to re...

Casual Listener

When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current fea...

CarlosE

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Spotify crashes on iPhone 7 - Part Deux

Plan: Free, Country: USA, iPhone 7 with iOS 14 Posting this as a follow up to:https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401 Created a new account on 2/22/2021 and closed the old account. Spotify ...

Music Fan

Plan: Free, Country: USA, iPhone 7 with iOS 14   Posting this as a follow up to: https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401   ...

CarlosE

Spotify Legend

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reproducción automática en Me gusta

Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir dos canciones seguidas, es muy frustrante y últimam...

Newbie

Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir ...

CarlosE

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Home Favorites Section Missing

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueMy home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been...

Gig Goer

Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 14.4   My Question or Issue My home page on my iOS app is missing the home favorite section with my top 6 f...

CarlosE

Spotify Legend

3454 Views

20 replies

0 likes

iOS
iOS 14
iPhone 12 pro
  • 3454 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Issue with saved music not displaying as saved outside of my library

I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it shows as not saved. I have brought this issue up with ...

Regular

I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it sho...

domo95

Regular

1528 Views

4 replies

0 likes

liked songs
UI Bug
UI Issue
  • 1528 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't see artists I've saved music from in my artists page

I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my account or is this intentional? The artist page only sho...

Regular

I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my accou...

Alex

Spotify Legend

1487 Views

3 replies

1 likes

artist page
UI Issue
  • 1487 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify keeps crashing on iOS 14.4

PlanFreeCountryAustralia DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueAfter approximately 20 mins playing music, Spotify crashes. Once I reopen it, it keeps crashing during the 1st song.Things I already tried:- I made sure my iPhone is ...

Casual Listener

Plan Free Country Australia   Device iPhone 8 Operating System iOS 14.4   My Question or Issue After approximately 20 mins playing music, Spotify crashes. Once I reopen it, it ke...

Hawkings0

Regular

5546 Views

7 replies

1 likes

  • 5546 Views
  • 7 replies
  • 1 likes