Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
sapmi
Music Fan
58550 Views
16 replies
36 likes

58550 Views
16 replies
36 likes

Superuser Contribution Apple Watch and iPhone Bugs

Hi Community and Hi Spotify Team,I have one or two issues with the Apple Watch implemantation. First One:When my iPhone is close by and online, I can not toggle the watch to play through the watch and headphones connected to them. The watch symbol bl...

McKu
Newbie
Hi Community and Hi Spotify Team, I have one or two issues with the Apple Watch implemantation. First One: When my iPhone is close by and online, I can not toggle the watch to play...
2021-07-29 3:57:14 PM
2021-07-31 1:28:05 AM
CarlosE
Moderator
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

Superuser Contribution [iOS][Search] Add to queue covered by keyboard

For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from the page/filter/search. This is terrible design!

nolaurious
Gig Goer
For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from th...
2021-05-25 5:23:09 PM
2021-07-30 10:10:49 PM
CarlosE
Moderator
516 Views
3 replies
0 likes
iOS
Search

516 Views
3 replies
0 likes

Spotify won’t play when offline

PlanPremium CountryNetherlandDeviceiPhone 11Operating SystemiOS 14.6My Question or IssueI can’t play any songs when I’m offline my Spotify keeps saying ur offline and can’t play any songs I tried re installing and it worked for a few week and then th...

Screamhand
Regular
Plan Premium Country Netherland Device iPhone 11 Operating System iOS 14.6 My Question or Issue I can’t play any songs when I’m offline my Spotify keeps saying ur offline and can’t pla...
2021-07-28 12:01:26 AM
2021-07-30 6:00:14 PM
MateusM
Spotify Star
997 Views
11 replies
0 likes

997 Views
11 replies
0 likes

Superuser Contribution Apple TV 4K: Spotify pausing after 2 seconds

I have premium subscriptionSpotify pausing after 2 seconds on my Apple TV 4K connected to JBL speaker because at the same time Spotify opened on my MacBook Pro (not playing).When i quit from Spotify on my mac the problem disappears. All devices have ...

zack25
Casual Listener
I have premium subscription Spotify pausing after 2 seconds on my Apple TV 4K connected to JBL speaker because at the same time Spotify opened on my MacBook Pro (not playing). When i quit from Spot...
2021-07-22 4:46:52 PM
2021-07-30 2:44:35 PM
Jeremy
Spotify Legend
502 Views
3 replies
0 likes

502 Views
3 replies
0 likes

Superuser Contribution [iOS 14.7, iPhone 12 Pro Max] music keeps pausing randomly

I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spotify version 8.6.46.1081.The problem occurs randomly with in...

MatuR
Regular
I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spoti...
2021-07-28 1:48:29 PM
2021-07-29 5:32:26 PM
MafeG
Spotify Legend
1895 Views
2 replies
2 likes

1895 Views
2 replies
2 likes

Superuser Contribution Recently played artist not updating AGAIN.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’s been fixed but this morning it wont update again.

jojofly
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’...
2021-07-27 4:37:57 PM
2021-07-29 4:44:33 PM
jojofly
Regular
855 Views
12 replies
5 likes

855 Views
12 replies
5 likes

Downloading liked songs crashes app

Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the songs at the time as it’s set not to download unless there’s...

gc86
Newbie
Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the ...
2021-07-23 10:50:20 AM
2021-07-28 12:51:47 PM
MateusM
Spotify Star
462 Views
1 replies
0 likes
App & Features

462 Views
1 replies
0 likes

Superuser Contribution Spotify do not work on iPad.

PlanPremiumCountrySwedenDevice(iPad Pro 1st gen.Operating System(iOS 10.3)My Question or IssueApp or webb plyer do not work anymore since of today?error Message say accpunt do not exist but i can logg in and see my profile and account detailes.

Brändholmen
Music Fan
Plan Premium Country Sweden Device (iPad Pro 1st gen. Operating System (iOS 10.3) My Question or Issue App or webb plyer do not work anymore since of today? error Message say accp...
2021-07-20 8:16:02 PM
2021-07-28 9:30:19 AM
Alex
Spotify Legend
807 Views
7 replies
0 likes

807 Views
7 replies
0 likes

Superuser Contribution Car play - sending me nuts.

PlanPremiumCountryUKDeviceiPhone XROperating System iOS 14.6 My Question or IssueCar play is sending me nuts - but I don't know if it's spotify or anything else as other apps do the "We're playing but no sounds coming out" thing. So... Plug phone in ...

jimmcv
Newbie
Plan Premium Country UK Device iPhone XR Operating System iOS 14.6 My Question or Issue Car play is sending me nuts - but I don't know if it's spotify or anything else as other...
2021-07-26 1:33:12 PM
2021-07-27 3:57:08 PM
Alex
Spotify Legend
374 Views
1 replies
0 likes
Car Play

374 Views
1 replies
0 likes

Superuser Contribution App crashes in the background

PlanFreeCountryUnited StatesDeviceiPhone 6s and iPhone SEOperating SystemiOS 14 My Question or IssueFor the past year, I have had the app crash within 10 minutes every single time it’s in the background. I have tried updating the app, turning off low...

sherlockh0meboy
Casual Listener
Plan Free Country United States Device iPhone 6s and iPhone SE Operating System iOS 14 My Question or Issue For the past year, I have had the app crash within 10 minutes every single...
2021-06-11 9:29:34 PM
2021-07-27 3:53:01 AM
sherlockh0meboy
Casual Listener
673 Views
4 replies
2 likes

673 Views
4 replies
2 likes

Superuser Contribution Shuffle - keeps defaulting

PlanPremiumCountryUkDeviceiPhone XSOperating SystemIOS LATEST My Question or IssueIM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!! I listen to classical mostly. The change to default to shuffle is extremely irritating. I often use Alexa or Siri...

Chrisspackers
Visitor
Plan Premium Country Uk Device iPhone XS Operating System IOS LATEST My Question or Issue IM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!! I listen to classical mostly. T...
2020-08-22 2:32:19 PM
2021-07-26 8:29:11 AM
Ver
Spotify Legend
745 Views
2 replies
4 likes

745 Views
2 replies
4 likes

Superuser Contribution Custom order of podcasts on iOs

PlanPremiumCountryUSADeviceiPhone 12, Windows 10, Firestick2016)Operating SystemiOS 14.7 Windows 10 My Question or IssueWhen I create a playlist of podcasts using either the Windows 10 desktop app or the iOS mobile app I have to go to the Windows 10 ...

hdb4720
Casual Listener
Plan Premium Country USA Device iPhone 12, Windows 10, Firestick2016) Operating System iOS 14.7 Windows 10 My Question or Issue When I create a playlist of podcasts using either the ...
2021-07-24 2:54:50 PM
2021-07-25 10:14:15 PM
CarlosE
Moderator
700 Views
3 replies
0 likes

700 Views
3 replies
0 likes

[iOS] Can I sync local files from two laptops to one phone?

I just got a new laptop and have set up local files on that laptop and see my local files from my old laptop showing up in my playlists on my desktop. However my local files on my new laptop haven't been syncing to my phone yet. How do I get this syn...

AliciaTsai
Visitor
I just got a new laptop and have set up local files on that laptop and see my local files from my old laptop showing up in my playlists on my desktop. However my local files on my new laptop haven't ...
2021-06-17 12:43:42 PM
2021-07-25 9:42:36 PM
silas21
Music Fan
202 Views
1 replies
0 likes
iOS

202 Views
1 replies
0 likes

Superuser Contribution Lock screen ios system

https://easyupload.io/yca6e9 Hi, when you listening to a music and open the hamburger menu you have 2 choices: like or dislike with the symbols but when the song is already a liked song it’s write: remove this from your library but the symbol is stil...

Bobymarley
Visitor
https://easyupload.io/yca6e9 Hi, when you listening to a music and open the hamburger menu you have 2 choices: like or dislike with the symbols but when the song is already a liked song it’s wri...
2021-05-25 10:15:52 PM
2021-07-25 9:37:29 PM
Novy
Moderator
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

Superuser Contribution [iOS][Your Library] New Playlist Order

Please consider including an ‘As Made’ option under my library playlists - with the new update, the four options are; Recently Played/Added, Alphabetical, and Creator. I would love to be able to access my playlists in the order that I made them again...

Jessicataylorc
Visitor
Please consider including an ‘As Made’ option under my library playlists - with the new update, the four options are; Recently Played/Added, Alphabetical, and Creator. I would love to be able to acce...
2021-05-23 8:06:43 AM
2021-07-25 8:53:58 PM
Eni
Moderator
375 Views
2 replies
5 likes
iOS
Your Library

375 Views
2 replies
5 likes

Superuser Contribution “Hey Spotify” feature causes Spotify audio to play as a phone call

Plan: PremiumCountry: United States Device: iPhone 11Operating System: iOS 14.6 I believe there is a bug with the “Hey Spotify” feature and Apple CarPlay that causes the audio to play as a phone call when I connect my phone and the music starts playi...

marcus00
Roadie
Plan: Premium Country: United States Device: iPhone 11 Operating System: iOS 14.6 I believe there is a bug with the “Hey Spotify” feature and Apple CarPlay that causes t...
2021-07-24 5:48:30 AM
2021-07-25 10:08:56 AM
Ver
Spotify Legend
616 Views
1 replies
0 likes
Apple CarPlay
Hey Spotify

616 Views
1 replies
0 likes

Superuser Contribution Keeps stopping play after 2-3 songs on an album or radio

I'm in the U.S., on the Premium Individual plan, and don't play it on any device besides my iPhone 8 Plus. I've tried deleting/reinstalling the program, didn't work. I used to have no problem playing an entire album or playing all of the (almost) end...

AbundantlyYours
Casual Listener
I'm in the U.S., on the Premium Individual plan, and don't play it on any device besides my iPhone 8 Plus. I've tried deleting/reinstalling the program, didn't work. ...
2021-07-23 11:09:04 PM
2021-07-25 8:33:54 AM
Alex
Spotify Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Superuser Contribution duo mix playlist doesn’t show up

PlanPremium DuoCountry Device(iPhone SE)Operating System(iOS 14.7) My Question or Issueduo mix playlist doesnt show up to me, but shows up to my partner

filicuk05
Visitor
Plan Premium Duo Country Device (iPhone SE) Operating System (iOS 14.7) My Question or Issue duo mix playlist doesnt show up to me, but shows up to my partner
2021-07-23 6:40:36 PM
2021-07-24 7:24:53 PM
Eni
Moderator
1667 Views
1 replies
0 likes

1667 Views
1 replies
0 likes

Solved!! Music not playing

PlanPremiumCountryUnited StatesDeviceiphone X, Macbook Air My Question or IssueMy music often won’t play - it happens with different songs at different times. It’s similar to having connectivity issues, but it happens all the time - while I’m connect...

Ellcie
Casual Listener
Plan Premium Country United States Device iphone X, Macbook Air My Question or Issue My music often won’t play - it happens with different songs at different times. It’...
2021-07-16 5:30:36 AM
2021-07-24 4:25:16 AM
Ellcie
Casual Listener
536 Views
2 replies
0 likes

536 Views
2 replies
0 likes

Superuser Contribution Apple Watch SE cellular bug?

PlanPremiumCountryUSA Washington Device Apple Watch SE Model A2354Operating System(iOS 7.2 version My Question or IssueEquipment: Apple Watch SE Cellular version and Bose Bluetooth Sport headphones. The app keeps freezing when I use the watch on a ru...

ModestRunner
Regular
Plan Premium Country USA Washington Device Apple Watch SE Model A2354 Operating System (iOS 7.2 version My Question or Issue Equipment: Apple Watch SE Cellular version and Bos...
2021-01-14 3:02:41 AM
2021-07-24 1:54:27 AM
Julian
Moderator
6134 Views
25 replies
3 likes

6134 Views
25 replies
3 likes

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