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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37114 Views

41 replies

10 likes

  • 37114 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102582 Views

115 replies

12 likes

Other
  • 102582 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
  • 1301 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299113 Views

61 replies

16 likes

  • 299113 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125805 Views

19 replies

38 likes

  • 125805 Views
  • 19 replies
  • 38 likes

Superuser Contribution Delete Cache button (iOS) has no apparent effect

Plan Premium/familyFree/PremiumCountry USA Device iPhone 6s(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 12.4.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGo to the Settings->Storage page and click on the "De...

Visitor

Plan Premium/family Free/Premium Country USA   Device iPhone 6s (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 12.4.1 (iOS 10, Android Oreo, Windows 10,etc....

Kiril

Moderator

9889 Views

2 replies

1 likes

  • 9889 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution (APPLE TV!) Spotify Streaming Mutes at the End of Songs

Hi, y'all! I'm based in the US. I have a Premium Spotify Duo plan. I have an iPhone XR and my Apple TV I'm having a minor problem when I'm streaming Spotify through my Apple TV or through my iPhone's Airplay. This has just started happening; never ha...

Casual Listener

Hi, y'all!    I'm based in the US. I have a Premium Spotify Duo plan. I have an iPhone XR and my Apple TV    I'm having a minor problem when I'm streaming Spotify through my A...

Jeremy

Spotify Legend

1513 Views

5 replies

0 likes

  • 1513 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics

PlanPremiumCountryMalawiDeviceRedmi note 10 Pro MaxOperating SystemAndroid 11 My Question or IssueI can't accessy lyrics using the mobile app, I even uninstalled the app and reinstalled the app but wasn't successful, went as far as factory wiping my ...

Visitor

  Plan Premium Country Malawi Device Redmi note 10 Pro Max Operating System Android 11   My Question or Issue I can't accessy lyrics using the mobile app, I even uninstalled the ...

Jeremy

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Takeover module with broken link

Hello Spotify! I’ve been noticing this « Takeover » module for quite some time. Keeps appearing once in a while and it seems to be a broken link. Tried a clean install but no change. That modules appears randomly then disapears. Any idea? iOS 15.2iPh...

Composer

Hello Spotify!   I’ve been noticing this « Takeover » module for quite some time. Keeps appearing once in a while and it seems to be a broken link.   Tried a clean install but...

yoonnel

Composer

1382 Views

5 replies

0 likes

  • 1382 Views
  • 5 replies
  • 0 likes

Superuser Contribution When will the automatic audio quality change when streaming via wifi or mobile connection?

PlanPremiumCountry NLDevice(iPhone , iPad) My Question or Issue When you choose the automatic audio quality level, it chooses the audio quality depending the type of connection you have. I would like to know when streaming as a premium user, when wil...

Regular

  Plan Premium Country  NL Device (iPhone , iPad)     My Question or Issue  When you choose the automatic audio quality level, it chooses the audio qualit...

Kiril

Moderator

5883 Views

9 replies

0 likes

automatic audio
bitrate
connection
settings
streaming quality
  • 5883 Views
  • 9 replies
  • 0 likes

[iOS][Connect] Apple Watch cellular function optimizations

I use Spotify on Apple Watch cellular with AirPods Pro without my iPhone. i use it by running workouts and here are actually two problems:1. if I want to start running I am connected to my wlan and the iPhone is near by I cannot use Spotify with Appl...

Newbie

I use Spotify on Apple Watch cellular with AirPods Pro without my iPhone.    i  use it by running workouts and here are actually two problems: 1. if I want to start running I am conn...

bareyb

Music Fan

811 Views

1 replies

1 likes

Connect
iOS
  • 811 Views
  • 1 replies
  • 1 likes

Superuser Contribution App on the phone annoyingly turns on, works in the background while playing music on iMac/ iPad/ TV

Premium/ Lithuania/ iPhone 11/iOS In the past two weeks it got really annoying - app on the phone is constantly turning on without any consent to work in the background while playing music on PC, iPad or TV. After you turn the app off manually on the...

Casual Listener

Premium/ Lithuania/ iPhone 11/iOS   In the past two weeks it got really annoying - app on the phone is constantly turning on without any consent to work in the background while ...

Kiril

Moderator

915 Views

3 replies

0 likes

iMac
iphone
Playing error
  • 915 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not working great with Apple watch

I'm using Spotify on an iPhone and Apple Watch. I started following some podcasts. When my watch is connected to my phone, I can go into the Spotify app on my Apple Watch and it'll list the podcasts by new episodes. When I go outside out of Bluetooth...

Casual Listener

I'm using Spotify on an iPhone and Apple Watch. I started following some podcasts. When my watch is connected to my phone, I can go into the Spotify app on my Apple Watch and it'll list the podcasts ...

kbmanderson

Newbie

2936 Views

6 replies

0 likes

  • 2936 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Siri][BUG][French] Liked songs playlist called "Titre Likés" can't be found by Siri.

PlanPremium FamilyCountryFranceDeviceiPhone/MacOperating SystemiOS15 My Question or IssueThe liked songs playlist in the french version of Spotify is called "Titre Likés", aside being an anglicism which is already a bad choice from Spotify, it simply...

Regular

  Plan Premium Family Country France Device iPhone/Mac Operating System iOS15   My Question or Issue The liked songs playlist in the french version of Spotify is called "Tit...

ironfalcon

Regular

3385 Views

7 replies

1 likes

  • 3385 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bug: Wrong song shown playing

PlanPremiumCountryEN_USDeviceiPhone 12Operating System15.1.1 My Question or IssueThe wrong song will be shown playing when navigating to an album by clicking through the song that is currently playing. Steps to reproduce:1. Play a song. I used one on...

Newbie

Plan Premium Country EN_US Device iPhone 12 Operating System 15.1.1   My Question or Issue The wrong song will be shown playing when navigating to an album by clicking through the song...

Alex

Spotify Legend

1661 Views

2 replies

0 likes

  • 1661 Views
  • 2 replies
  • 0 likes

Superuser Contribution You want video backgrounds?! Just kidding!

I have an iPad Pro in my dash that I use just for Spotify. Video backgrounds showed up on the Mint playlist. How awesome. Two days later Spotify auto updates and they’re gone. What in the world kind of beta test is that? My vote is turn them back wit...

Visitor

I have an iPad Pro in my dash that I use just for Spotify. Video backgrounds showed up on the Mint playlist. How awesome. Two days later Spotify auto updates and they’re gone. What in the world kind ...

Alex

Spotify Legend

961 Views

1 replies

0 likes

  • 961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please optimize the app for iPhone 13

This is actually a bug report as the iPhone 13 notch cuts out the "Your Library" header in the Your Library tab.

Visitor

This is actually a bug report as the iPhone 13 notch cuts out the "Your Library" header in the Your Library tab.

jhoms14

Casual Listener

996 Views

2 replies

0 likes

  • 996 Views
  • 2 replies
  • 0 likes

Bug: "An error occurred" if blocking trackers

Version: 6.8.0.3786If I DNS-block the trackers the Spotify app uses (*.scorecardresearch.com and app.adjust.com), it says "An error occurred". It seams that after a failed request to the tracker URLs, the app doesn't request the spotify API (spclient...

Newbie

Version: 6.8.0.3786 If I DNS-block the trackers the Spotify app uses (*.scorecardresearch.com and app.adjust.com), it says "An error occurred". It seams that after a failed request to the track...

awparker85

Regular

2093 Views

2 replies

5 likes

  • 2093 Views
  • 2 replies
  • 5 likes

Apple Lossless Album Covers not syncing in Local Files?

PlanPremiumCountryUnited States of AmericaDeviceiPhone XOperating SystemiOS 13.6.1 My Question or IssueThis is more of a minor problem than an important one, but I thought I should ask. I recently migrated from iTunes, so I have a lot of Apple Lossle...

Visitor

Plan Premium Country United States of America Device iPhone X Operating System iOS 13.6.1   My Question or Issue This is more of a minor problem than an important one, but I thought I ...

raphael20

Newbie

999 Views

1 replies

0 likes

ALAC
album art
Album Cover
Apple Lossless
iOS
iphone
local files
M4A
  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad Mini 6 Screen Optimisation

PlanPremiumCountrySingapore DeviceiPad Mini 6Operating SystemiOS15 My Question or IssueHello! In Landscape mode, the album art of the song blocks texts, and it is hard to access my library. Here is a screenshot.

Newbie

Plan Premium Country Singapore  Device iPad Mini 6 Operating System iOS15   My Question or Issue Hello! In Landscape mode, the album art of the song blocks texts, and it is hard t...

user-removed

Not applicable

1533 Views

4 replies

8 likes

ipadmini
optimisation
screen
  • 1533 Views
  • 4 replies
  • 8 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryFranceDeviceiPhone 13 Pro MaxOperating SystemiOS 15.2 My Question or IssueAutoplay isn’t working most of the time. Every time I play a song from search, it plays once and stops completely without playing a next one, this is why I ha...

Regular

Plan Premium Country France Device iPhone 13 Pro Max Operating System iOS 15.2   My Question or Issue Autoplay isn’t working most of the time. Every time I play a song from search, it ...

Eni

Moderator

2197 Views

6 replies

0 likes

  • 2197 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files does not show up on my Iphone

PlanPremium CountryNorway DeviceiPhone X My QuestionLocal files dpes not show up on my iPhone.I have turned everything on, but it does not help.

Regular

Plan Premium   Country Norway   Device iPhone X   My Question Local files dpes not show up on my iPhone. I have turned everything on, but it does not help.

Eni

Moderator

1238 Views

8 replies

0 likes

  • 1238 Views
  • 8 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryUSADevice iPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLyrics have never worked. I’ve tried everything to get them to work and never successful

Newbie

Plan Premium Country USA Device  iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Lyrics have never worked. I’ve tried everything to ...

Jeremy

Spotify Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local Files playing for a second and then shutting off on Mobile

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.2 My Question or IssueI recently upgraded to a new phone. When I went to play my Local Files for the first time, the bar at the bottom showing the song would pop up for a second, and then imm...

Regular

Plan Premium Country USA Device iPhone 11 Operating System iOS 15.2   My Question or Issue I recently upgraded to a new phone. When I went to play my Local Files for the first time, th...

Jeremy

Spotify Legend

5214 Views

9 replies

1 likes

Local files for Spotify Mobile
Song not Playing
  • 5214 Views
  • 9 replies
  • 1 likes